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Glen Mhor Hotel & Apartments

Certificate of Excellence
8-15 Ness Bank, Inverness IV2 4SG, Scotland
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Glen Mhor Hotel & Apartments
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Ranked #21 of 34 Hotels in Inverness
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed yesterday
Natalie M
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574 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed yesterday NEW

I stayed here with my friend as a night out for her birthday, when we arrived we got in and weren't greeted very well, the receptionist was sour faced and when asking her stuff it seemed like we were bothering her, given me and my friend both work in hotels if we greeted a guest like that I would feel... More 

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Wick, United Kingdom
Contributor
11 reviews 11 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Booked a room here last minute with LateRooms.Com because it had free WiFi with the room & parking. This was stated in the advertisement of the superior 3 person room we had booked. On arrival the room was lovely, clean & very roomy. Kettle had to be boiled on the floor but wasn't a real problem. Turned on WiFi to... More 

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glenmhormanager, General Manager at Glen Mhor Hotel & Apartments, responded to this review

Many thanks for taking the time to write a review. We offre free car park and free wi-fi when guests are booking directly on our website.... Laterooms.com says free wi-fi when booking three nights. We agree this is not very clear from Laterooms.com but unfortunately we can't change it.... Always worth speaking to us to book a room and to... More 

Widnes
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

A lovely hotel, split over a few buildings. We had room 112 in the Lakeside building, no view but we don't stay in to have time to admire it anyway so this didn't bother us. Entering the room is a corridor, 1st door is the bathroom which was really hot, water was very hot too. 2nd door is a wardrobe... More 

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glenmhormanager, General Manager at Glen Mhor Hotel & Apartments, responded to this review

Many thanks for your very kind review. We are glad you enjoyed your stay with us and look forward to welcoming you again soon. Yours sincerely, Emmanuel M. More 

Melbourne, Australia
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

We booked the Glen Mhor Hotel on-line and on arrival we couldn't believe how good the location was - right on the river front. Eating establishments for an evening meal were close and plentiful. The room and service was excellent, as was the price for the quality of the establishment. Breakfast was busy, but the service by the staff was... More 

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glenmhormanager, General Manager at Glen Mhor Hotel & Apartments, responded to this review

Many thanks for your very kind review. We are glad you enjoyed your stay with us and look forward to welcoming you again soon. Yours sincerely, Emmanuel M. More 

Cardiff, United Kingdom
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Great experience. Great room, had an issue with water leak in bathroom and it got sorted asap. Clean, comfy, as described. Breakfast included was brilliant and of great quality. Located in a perfect spot for all you would want to do In Inverness Highly recommended

Was this review helpful? Yes
glenmhormanager, General Manager at Glen Mhor Hotel & Apartments, responded to this review

Many thanks for your very kind review. We are glad you enjoyed your stay with us and look forward to welcoming you again soon. Yours sincerely, Emmanuel M. More 

Polmont, United Kingdom
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago

One night stay as part of a short break in the highlands. The Hotel staff were efficient and pleasant at both check in/out and during breakfast service. The hotel is split over a number of different buildings in the street, we were allocated a room in the main building which I would recommend you ask for as it is where... More 

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glenmhormanager, General Manager at Glen Mhor Hotel & Apartments, responded to this review

Many thanks for taking the to write a review. Please bear in mind that we offer free wi-fi and complimentary car park when booking direct on our own website. This might be worth it! We are in the process of upgrading our breakfast... Should you want extra space, river view or a special treat... we would advise you to go... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We had an issue with our booking when we stayed here last year. The booking company had not passed the details through. Victoria was fantastic, organised accomodation at a nearby hotel for one night and then upgraded us the second night. Great place to stay and the service was exemplary.

Was this review helpful? Yes 1
glenmhormanager, General Manager at Glen Mhor Hotel & Apartments, responded to this review

Many thanks for taking the time to write a review. Victoria was delighted to hear of your nice comments. We are glad you enjoyed your stay with us and look forward to welcoming you again soon. Yours sincerely, Emmanuel M. More 

Glasgow, United Kingdom
Contributor
12 reviews 12 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed for one night in a single room, the room was over 2 floors and cramped however suited my needs. The TV was on a different level from my bed. The shower and bathrom was in good order and the hotel was nice and queit for sleeping. Food was lovely in the hotel including breakfast. There was a charge for... More 

Was this review helpful? Yes
glenmhormanager, General Manager at Glen Mhor Hotel & Apartments, responded to this review

Many thanks for taking the time to write a review. We offer free wifi and free car park when booking directly to us. This is good to know... and definitely worth it! We are glad you enjoyed your stay with us and look forward to welcoming you again soon. Yours sincerely, Emmanuel M. More 

Senior Contributor
46 reviews 46 reviews
12 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here with our family of 5 from the USA, rented a 3 bedroom apartment. Hotel was in a spectacular location and the restaurant was amazing. Staff was very friendly. Only downside was the rooms needed a little updating. Would stay here again though.

Was this review helpful? Yes
glenmhormanager, General Manager at Glen Mhor Hotel & Apartments, responded to this review

Many thanks for your kind review. We are glad that you enjoyed your stay with us and look forward to welcoming you again. Yours sincerely, Emmanuel M. More 

Inverness, United Kingdom
Contributor
12 reviews 12 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

I'm confused why they sell rooms on booking websites but then charge for parking and no free wifi but if book direct they are free. Details in room said it was complimentary, ask reception for password but told only 30 minutes free then £2.99. Parking available on street free until 10am so used that instead of paying £4.99... Room we... More 

Was this review helpful? Yes 2
glenmhormanager, General Manager at Glen Mhor Hotel & Apartments, responded to this review

Many thanks for taking the time to write a review. We offer complimentary car park and wifi when booking directly to us. This is worth it! We are upgrading a whole breakfast... please give us 10 days! We will take the time to review the comments made and we will use your feedback as part of our on-going commitment to... More 

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