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The Inverness Hotel

Hotel website
Millburn Road, Inverness IV2 3TR, Scotland (Formerly Thistle Inverness)
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1 room 1 guest
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The Inverness Hotel
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519 Reviews from our TripAdvisor Community

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Traveler rating
    100
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    154
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    34
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (95)
Date | Rating
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  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Portuguese first
  • Spanish first
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English first
  • All months
    (519)
  • Mar-May only
    (142)
  • Jun-Aug only
    (184)
  • Sep-Nov only
    (121)
  • Dec-Feb only
    (72)
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Glasgow, United Kingdom
Level Contributor
40 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

formerly the Thistle hotel now part of the Hotel Collection Group and re branded as The Inverness Hotel. This hotel is first class for business and leisure. All staff are friendly, rooms are comfortable and food is first class, Leisure facilities are everything you are looking for.

Was this review helpful? Yes
Dorothy M, General Manager at The Inverness Hotel, responded to this review

Dear ian y Thank you for taking the time to post a review following your stay here with us at The Inverness Hotel. I was delighted to read that you found the Hotel to be first class and our Health and Leisure Club to have everything you required. I was also very pleased that you found our staff to be... More 

Oldenburg, Germany
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

rooms are ok, windows in upper floors only slightly to open, food is enough - but don´t expect nice meals the "group room" is not even done with table cloth, therefore loud and uncomfy... close to town though, approx. 3,6 Quit from there to town or vice visa

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Dorothy M, General Manager at The Inverness Hotel, responded to this review

Dear Wooloomoolo Thank you for your review following your stay here with us at The Inverness Hotel. I have passed your comments on to the Management Team for review. I would like to take this opportunity to thank you for your feedback as it allows us to continue to improve our guest experience. Kind regards Dorothy MacLean More 

Aberdeenshire, United Kingdom
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Great location, about 15 minute walk to the city centre. The pool/sauna/steam room is lovely, however wear your swimming clothes before going in as there are no cubicles to change in in the changing rooms! Secure car park, staff lovely and helpful and the breakfast was fantastic - however the waitor at breakfast was obviously in a bad mood and... More 

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Dorothy M, General Manager at The Inverness Hotel, responded to this review

Dear Gayle D Thank you for taking the time to post a review following your recent stay here with us at The Inverness Hotel. I was delighted to hear that you enjoyed our location, pool facilities and found the breakfast to be fantastic. I was also pleased you thought our team were lovely and helpful, however was disappointed to read... More 

Corfu
Level Contributor
22 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

The hotel was central and ten minute walk in to town but the bus stop is at the door if you think it's too far. The hotel was fine the rooms were clean had a great nights sleep. Knew there was a pool and steam room and sauna so used them but not the gym. Didn't have a meal there... More 

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Dorothy M, General Manager at The Inverness Hotel, responded to this review

Dear Annette L Thank you for taking the time to post a review following your recent stay here at The Inverness Hotel. I was very pleased to read that you found the rooms to be clean and had a great night's sleep. The price of breakfast includes a continental and cooked buffet offering a wide variety of items, however I... More 

Oxford
Level Contributor
40 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
1 of 5 stars Reviewed 1 week ago

Bad experience. Room barely cleaned. Cot filthy, so cleaned it as best we could with anti bac wipes. At first cot was supplied with no sheet (for dirty mattress) and dirty duvet cover. Stains on bed throws, cushions, and soft furnishings everywhere. Lift faulty. Found desiccated chip on bedroom floor. Blood stain by toilet. Female receptionist snide and uppity, but... More 

Was this review helpful? Yes 1
Dorothy M, General Manager at The Inverness Hotel, responded to this review

Dear OxfordObservatory Thank you for your review following your recent stay with us here at The Inverness Hotel. I was disappointed to hear of the issues you experienced and have given your feedback to our Executive Housekeeping and Facilities Manager and Front Office Manager. I can assure you that the appropriate action will be taken. Kind regards Dorothy MacLean More 

Travelers are raving about these Inverness hotels

Lanark
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 1 week ago

Our first time at this hotel for an overnight. First impressions were good. Julie on reception is a gem and I hope they pay her well. The room was very clean, well set out, although I don't like dark furniture that's just a matter of taste. The shower pressure was good with plenty of hot water. We had a hard... More 

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Dorothy M, General Manager at The Inverness Hotel, responded to this review

Dear dellann, Thank you for taking the time to write a review following your recent stay with us here at The Inverness Hotel. I was delighted to read your kind comments about Julie on reception and that you found the rooms to be clean, well laid out and that that shower pressure was good. I am sorry that you had... More 

Bodelwyddan, United Kingdom
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed 2 weeks ago

On arrival, my taxi driver described this place as past its best before date. Not a bad description. This place is very tired indeed and dirty. My room smelt of urine. Food was very average but expensive and on check out I experienced the rudest receptionist I've ever had the misfortune of dealing with. I will never return to this... More 

Was this review helpful? Yes 1
Dorothy M, General Manager at The Inverness Hotel, responded to this review

Dear parkpre1111, Thank you for your recent review following your stay here at The Inverness Hotel. I was disappointed to read your comments with regards the cleanliness and service from the team. This is out of character for our front desk team as we usually get such wonderful comments about them however I would like to take this opportunity to... More 

Newtown St Boswells, United Kingdom
Level Contributor
35 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 3 weeks ago

A first time visit from myself,but I will defo be back,staff very helpful,rooms clean and tidy,meal excellent. This hotel has been newly been taken over by a new company and as it was my first visit I don't know what it was like before the buy out. Will use it again soon.

Was this review helpful? Yes
Dorothy M, General Manager at The Inverness Hotel, responded to this review

Dear ScotsPeter Thank you for your recent review on your stay here at The Inverness Hotel. I was delighted to read that you found the staff helpful, rooms clean and tidy and the meals excellent. We look forward to welcoming you back to the hotel in the not too distant future. Kind regards Dorothy MacLean General Manager More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

The inverness hotel. The staff are happy well dressed, the rooms have facilities and are maintained to an excellent level of cleanliness. There is ample parking on site and it is close enough to local facilities, so you can enjoy inverness and in the evening escape the city. There were a few issues with the hotel that prevented full marks... More 

Was this review helpful? Yes 1
Dorothy M, General Manager at The Inverness Hotel, responded to this review

Dear Luke S, Thank you for taking the time to post a review following your stay here at The Inverness Hotel. I was delighted to read that you found the staff to be well dressed, the hotel clean with ample parking. We do use all our guest feedback to enhance our product and services. We look forward to welcoming you... More 

Aberdeen, United Kingdom
Level Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Spent one night in a double room last week and had an excellent stay. Room good and clean,breakfast excellent and leisure centre brilliant.All the staff at the front desk deserve a mention as they were helpful and informative. Looking forward to return.

Was this review helpful? Yes 1
Dorothy M, General Manager at The Inverness Hotel, responded to this review

Dear north1182 Thank you for taking time to write a review following your recent stay here at The Inverness Hotel. I was delighted to read your kind words with regards to the breakfast, leisure club, room cleanliness and in particular the team on the front desk. We look forward to welcoming you back to the hotel in the not too... More 

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