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Mercure Inverness Hotel

Church Street, Inverness IV1 1QY, Scotland
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Mercure Inverness Hotel
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Mercure Inverness Hotel
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656 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (225)
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    (656)
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    (196)
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    (185)
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    (164)
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    (111)
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1 review
4 of 5 stars Reviewed yesterday NEW

Me and my friend came to inverness for shopping and a 'wee' cheeky night out. We booked a deal 2 nights B+B and dinner on the first night. Staff were very friendly and know alot about where to go. Breakfast was a great start to the day and dinner just topped it off. I had the ribs (yummy). Thank you... More 

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Falkirk, United Kingdom
Level Contributor
70 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
4 of 5 stars Reviewed yesterday NEW

I stayed in this hotel at the start of my North Coast 500 tour around northern Scotland. Arriving in the car park of the hotel, I though that it looked a throwback from the 60's concrete craze and wasn't too appealing. If there was one negative comment its the actual building itself doesn't inspire much. Waking up the stairs to... More 

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Toronto
Level Contributor
228 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 106 helpful votes
4 of 5 stars Reviewed yesterday NEW

While the Inn is showing definite signs of aging it still demonstrates hospitality and services right next to the River Ness and 2 blocks from the Waverly Train Station right downtown and minutes from all the shops and outlets of Inverness. Splendid breakfast in the morning and cheerful staff, clean rooms.

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Ipswich, United Kingdom
2 reviews
3 of 5 stars Reviewed yesterday NEW

We stayed at this hotel following very positive stays at the Mercure Hotel in Sheffield. Sadly this hotel was not in the same league and was slightly disappointing. We booked a 3 night break and were allocated a room with a street view. On the first night we noticed the noise from the pubs, clubs and passers by. On the... More 

Was this review helpful? Yes 1
Aberdeen
1 review
4 of 5 stars Reviewed 2 days ago NEW via mobile

Great central location with very helpful / friendly staff. Never too much bother if a request is made. Clean rooms with new beds. WiFi throughout hotel at a good speed. Food is excellent with great traditional dishes with a twist.

Was this review helpful? Yes 1
FraserPeterkin, General Manager at Mercure Inverness Hotel, responded to this review

Dear Guest Thank you for taking the time to review your several stays with us, it is always great to get positive feedback from returing guests like yourself. I do hope that we can welcome you back in the near future. Kind regards Fraser Peterkin General Manager More 

Ayrshire, United Kingdom
1 review
4 of 5 stars Reviewed 2 days ago NEW

Hotel was easy to find from the bus station ,a short walk.Staff very welcoming and informative. Room was well appointed with the very welcome kettle and coffee. Dinner in the evening was most enjoyable. The hotel was well situated and central for sightseeing and shopping. thotoughly enjoyed our stay.

Was this review helpful? Yes 1
FraserPeterkin, General Manager at Mercure Inverness Hotel, responded to this review

Dear Guest Thank you for choosing to stay with us recently and for sharing your great feedback, it is always great to get positive comments and our team appreciate the time taken. I do hope that we can welcome you back in the future. Kind regards Fraser Peterkin General Manager More 

Miami, Florida
Level Contributor
108 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 225 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

Yes the location is great. There is no excuse for the shabby unkempt condition of the hotel. Repairs as simple as touch up paint, repairing the windows, doors, carpeting, curtains, to major repairs have not been attempted in quite a long time. The bathroom looks like from the 1950's with a linoleum floor. Creepy and ugly. No amenities in the... More 

Was this review helpful? Yes 2
FraserPeterkin, General Manager at Mercure Inverness Hotel, responded to this review

Dear Guest Thank you for choosing to stay with us recently, I am sincerely sorry that your visit did not meet your expectations or our usual standards. I would appreciate the opportunity to discuss this with you, if you would like to contact me directly at the Hotel on 01463 235181. Kind regards Fraser Peterkin Gneral Manager More 

Glasgow, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed 6 days ago NEW

Very comfortable room 323 which was very large and had a view over the river Ness. The staff were very friendly and helpful. Stayed two nights and would recommend hotel and would revisit. Plenty of good pubs and restaurants nearby.

Was this review helpful? Yes 1
FraserPeterkin, General Manager at Mercure Inverness Hotel, responded to this review

Dear Guest Thank you for choosing to stay with us recently, I am delighted that you enjoyed your short visit and took the time to share this with other travellers. We appreciate all feedback and use this constructively as we continue to improve our service. I do hope that we can welcome you back in the future. Kind regards Fraser... More 

Glasgow, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago

Stayed here in May as part of a trip for my Wife's birthday. Selected his hotel due to both the excellent location and he fact that we had a very good experience with this hotel chain in Exeter 5 years ago. Unfortunately it did not meet expectations, the staff in the hotel were all very courteous and professional, therefore they... More 

Was this review helpful? Yes 1
FraserPeterkin, General Manager at Mercure Inverness Hotel, responded to this review

Dear Guest Thank you for choosing to stay with us recently, I am sincerely sorry that your visit did not meet your expectations or our usual standards. I would appreciate the opportunity to discuss this with you, if you would like to contact me directly at the Hotel on 01463 235181. Kind regards Fraser Peterkin Gneral Manager More 

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