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All 35 Inverness hotels

Mercure Inverness Hotel

3.0 of 5 Hotel   |   Church Street, Inverness IV1 1QY, Scotland
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Mercure Inverness Hotel
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Ranked #26 of 35 hotels in Inverness
A recent review
4 of 5 stars reviewed 3 days ago
catlaz1 Washington DC, District of Columbia
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363 people have reviewed this hotel

Traveler rating
    68
    117
    114
    47
    17
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Washington DC, District of Columbia
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We had one night in Inverness on our Scotland tour, and wanted something centrally located, an easy walk from the train and area restaurants. The Mercure was perfect. Yes, it doesn't have the best "ambiance" or local character. It's a HOTEL just like any other decent midrange hotel. Great bed, big room, nice bathroom, quiet, good wifi. Everything we wanted/needed.... More

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FraserPeterkin, General Manager at Mercure Inverness Hotel, responded to this review

Dear Guest, Thank you for choosing to stay with us and for taking the time to review your stay. I am glad that you enjoyed your visit and I appreciate your feedback. I hope that you enjoy the rest of your visit to our lovely (and awesome) country! Kind regards Fraser Peterkin General Manager More

Cumbria
Top Contributor
118 reviews 118 reviews
47 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

The Mercure Inverness I think is in transition to a better place. The team are very good indeed and I have just had ten days working in Inverness, staying at the Mercure which became my temporary home. Small but pleasant pool and jacuzzi. Bed very comfy, noise abatement strip at the top of the window from my room overlooking a... More

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FraserPeterkin, General Manager at Mercure Inverness Hotel, responded to this review

Dear Guest, Thank you for taking the time to review your stay with us and for choosing to stay with us. I appreciate your constructive feedback and we do have a planned programme of work this year to improve our facilities and service. I am delighted that you found our team to be helpful, they are our biggest asset and... More

yorkshire
Senior Contributor
45 reviews 45 reviews
30 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Stayed for 2 nights. Location great. Access easy - but be aware of long-standing roadworks that mean you have to come in from one direction only, which if from the south means crossing the river before coming back into town. Car parking was never a problem, but bays can get a bit cramped, and full of vans (presumably connected with... More

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FraserPeterkin, General Manager at Mercure Inverness Hotel, responded to this review

Dear Guest Thank you for choosing to stay with us and for taking the time to review your stay, I am sorry to hear that you encountered a few issues during your stay. We did have a problem with our wifi and tv system but thankfully this has been rectified now. We do have a planned programme of work planned... More

Brussels, Belgium
Senior Contributor
36 reviews 36 reviews
35 hotel reviews
22 helpful votes 22 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

The hotel is a concrete box disfiguring what the hotel calls the old town. The entrance is anonymous, the inside is a bit shabby and smells of chlorine. My £95 privilege room was large, the rest small. Two small radiators kept the room borderline cold, even on max. The small, clean bathroom had no flat surface save for the wc... More

Was this review helpful? Yes 1
FraserPeterkin, General Manager at Mercure Inverness Hotel, responded to this review

Dear Guest Thank you for reviewing your recent stay with us, I am sorry to hear that we did not meet your expectations on this stay. I appreciate your feedback and will look into the issues you encountered during your stay. Kind regards Fraser Peterkin General Manager More

Wallsend, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago NEW

Hotel staff very friendly and helpful, also gave directions to places we wanted to visit. I do agree with other comments, rooms , especially bathrooms need upgraded. Would def stay again, ask for room with river view

Was this review helpful? Yes 1
FraserPeterkin, General Manager at Mercure Inverness Hotel, responded to this review

Dear Guest Thank you for staying with us recently and for taking the time to review your stay. I appreciate your constructive and positive feedback. I am glad that you took the time to explore our beautiful city and the team were on hand to guide you. I hope that we can welcome you back in the future. Kind regards... More

Aberdeen, United Kingdom
Contributor
16 reviews 16 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 1 week ago

My friend and I decided to stay at the Mercure hotel due to the central location. We stayed here for two nights and was situated on the four floor with a nice view of the river side. The room was small although if it's just a kip at night you are after then it's perfect. The beds were however very... More

Was this review helpful? Yes 2
FraserPeterkin, General Manager at Mercure Inverness Hotel, responded to this review

Dear Guest, Thank you for choosing to stay with us recently and for taking the time to review your stay. I am sorry that our beds did not suit your preference. I appreciate your feedback and will use this as we continually try to improve our service. I do hope that we can welcome you back in the future. Kind... More

Aberdeen, United Kingdom
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Recently stayed here for two nights. The rooms were clean and tidy and the reception staff very helpfull. The room was a little cold and an additional heater was requested from reception. This was supplied very promptly. Our room over looked the river and had a nice view. Parking was difficult on the saturday as the hotel was fairly full,... More

Was this review helpful? Yes 1
FraserPeterkin, General Manager at Mercure Inverness Hotel, responded to this review

Dear Guest Thank you for taking the time to review your recent stay with us, I am glad that you enjoyed our central location and I appreciate your constructive feedback. All feedback is used as we continually try to improve our service. I hope that we can welcome you back in the future. Kind regards Fraser Peterkin General Manager More

Dundee
Contributor
15 reviews 15 reviews
11 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I attended here for one night on business. Found the room cleanliness and amenities to be sufficient however the television and ambient noise from the corridor and neighbouring rooms to be a little frustrating. Not the guests fault I might add. The noise from each and every door being opened and closed was prominent with little to no sound proofing... More

Was this review helpful? Yes
FraserPeterkin, General Manager at Mercure Inverness Hotel, responded to this review

Dear Guest Thank you for taking the time to review your stay with us and provide us with some good, constructive feedback. We will use this as we continually try to improve our service. Kind regards Fraser Peterkin General Manager More

Contributor
15 reviews 15 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We checked-in here for a night on our way back to Manchester from Isle of Skye and we were glad we stayed at Mercure. Meeting Laura upon checking-in was a most pleasant experience as we have met the most polite, patient and helpful front-desk staff ever! Laura was knowledgeable and most accommodating to our requests, a real gem of your... More

Was this review helpful? Yes 3
FraserPeterkin, General Manager at Mercure Inverness Hotel, responded to this review

Dear Guest, Thank you for taking the time to review your recent stay with us. I am delighted that you enjoyed it so much and will share your feedback with Laura on Reception. We have 2 Laura's that work on Reception so although its difficult to tell which one you met, I am confident it could have been either one... More

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Additional Information about Mercure Inverness Hotel

Also Known As:
Ramada Inverness
Inverness Ramada
Mercure Inverness Hotel Scotland
Address: Church Street, Inverness IV1 1QY, Scotland
Location: United Kingdom > Scotland > Scottish Highlands > Inverness
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #26 of 35 hotels in Inverness
Price Range (Based on Average Rates): $
Hotel Class:3 star — Mercure Inverness Hotel 3*
Reservation Options:
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