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All 34 Inverness hotels

The Waterside Hotel

3.0 of 5 Hotel   |   19 Ness Bank, Inverness IV2 4SF, Scotland
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71%
Ranked #15 of 34 hotels in Inverness
A recent review
3 of 5 stars Reviewed May 15, 2014
RRobert-Gourley Stornoway, United Kingdom
  • Reviews (307)
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307 people have reviewed this hotel

Traveler rating
    104
    107
    48
    25
    23
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43
144
18
39
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (68)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
There are newer reviews for The Waterside Hotel
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Stornoway, United Kingdom
2 reviews
3 of 5 stars Reviewed May 15, 2014

Stayed here Sunday night never ate dinner but have had in the past very good, room was as usual very clean , unfortunately not the same can be said for the service at breakfast, the 'manager' incharge (kasia) was unfortunately not the usual girl who is very pleasant. This so called 'manager' spoke in a foreign language to the girl... More

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Waterside1819, Owner at The Waterside Hotel, responded to this review

Thank you for reporting what is a breach of hotel policy. All our team know that English is the only language to be used between themselves at work and only to talk in mother tongues in exceptional cases which, clearly, this was not. This will not happen again. I am sorry that your experience might deter your return to The... More

torquay
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 10, 2014

Stayed here mid April 2014 for three nights, and Daughters Wedding. All staff were very friendly yet professional, room was very clean and spacious. there was a nice dressing table with mirror, which the Wife was impressed with especially for doing her wedding makeup. We ate in Restaurant which was very good as were the Breakfasts. We also ate in... More

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Waterside1819, Owner at The Waterside Hotel, responded to this review

Thank you very much for your kind review. We are delighted you enjoyed the wedding etc and hope to see you again More

Northumberland
Top Contributor
56 reviews 56 reviews
27 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed April 29, 2014

The hotel is well located close to shops, restaurants and pubs. The room are adequate and very clean, the beds comfortable. The shower was very disappointing and low pressure and hard to regulate temperature. The hotel staff are very nice, friendly and helpful. I didn't dine at the hotel but breakfast was delicious.

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Waterside1819, Owner at The Waterside Hotel, responded to this review

We are delighted you enjoyed our stay with us. Hopefully you will enjoy our excellent restaurant the next time. Sorry about the shower pressure, we are having this looked into. More

Glasgow, United Kingdom
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed April 19, 2014

We ate dinner here. It was the Easter weekend and there were few tables to be had in the city. Starters of scallops with a salsa and beetroot smoked salmon were fab. The mains though - haggis, neeps & tatties and loin of venison - each had so much sauce that the flavours of the dood were drowned. An idea... More

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Waterside1819, Owner at The Waterside Hotel, responded to this review

Thank you for posting a review. We are sorry you felt that the main dishes were over-sauced and will check it was a one-off. I am also sorry if you felt rushed, this is not normal practice. If the restaurant was quietish then the kitchen would have been able to take less time to freshly prepare the dishes than when... More

Dundee, United Kingdom
1 review
5 of 5 stars Reviewed April 11, 2014

I stayed here for 3 nights on 6th, 7th and 8th of April with my husband and 4 year old daughter and had a brilliant time. The room was clean, fresh and had plenty of space for the 3 of us. We were in 117 which overlooked the car park and small garden. Even though it was at the back... More

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Waterside1819, Owner at The Waterside Hotel, responded to this review

We are delighted you enjoyed you stay so much an dlook forward to you coming back again. More

Inverness, United Kingdom
Contributor
11 reviews 11 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed April 8, 2014

I had my wedding reception at this hotel and could not have more praise for everyone at this hotel. From Nicole Manson the GM and Charlene to the staff behind reception and the bar and restaurant helping with the planning and prep everything went so well without a hitch, every single one of my guests that also stayed at the... More

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Waterside1819, Owner at The Waterside Hotel, responded to this review

It was a huge pleasure to cater for your wedding and to look after a lot of your overnight guests. We are delighted they all enjoyed their experience here and we look forward to welcoming back the Mr & Mrs.......... More

Grampian, Scotland
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 6, 2014

We stayed for 2 nights on 4 & 5 April and found The Waterside to be a very good 3 star hotel. The rooms are clean and comfortable and very reasonably priced. We had our evening meal in the restaurant which was excellent. The menu offers a wide range of choices from bar meal style food to fine dining options.... More

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Waterside1819, Owner at The Waterside Hotel, responded to this review

Thank you for your complimentary review. Our team work very hard to try to please all our clients. We hope to welcome you back another time. More

Aberdeenshire, Scotland
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed April 4, 2014

We stayed at this hotel on 28-30 March along with another couple. We picked this hotel because of it's central location (5 mins walk into the middle of Inverness City centre) & the fact it was right on the River. We were on an a deal which included 2 nights B&B & 1 Dinner (& we could pick the night).... More

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Waterside1819, Owner at The Waterside Hotel, responded to this review

Thank you for your complimentary review. Our team work very hard to try to please all our clients. We hope to welcome you back another time. More

Muir of Ord, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 1, 2014

I would just like to say that my daughter had her wedding here on the 28/03/14 and I would recommend this hotel. Nicol Manson and his staff were fantastic we had the most beautiful day and it was all down to the hotel and there staff .Thank you all once again.

Was this review helpful? Yes
Waterside1819, Owner at The Waterside Hotel, responded to this review

Thank you very much or your kind and complimentary review. My team and I try very hard to please all our clients and it was a pleasure to look after you. More

London
Contributor
16 reviews 16 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed April 1, 2014

My wife and I stayed the last weekend in March, only for the one night, as we left our son with the in-laws so we could have an evening out! Check in was fine and friendly, the receptionist explained there was a function on at the hotel, and that our room (104) was directly above the function. This was not... More

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Waterside1819, Owner at The Waterside Hotel, responded to this review

Thank you for taking e time to post a mainly complimentary review. We are surprised at your dis-satisfaction with drinks quality as we thoroughly clean our beer pipes weekly and the beer cellar is refrigerated as is the point of delivery - including Guinness. Our wines are carefully selected for their quality against price and talking of prices we know... More

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Additional Information about The Waterside Hotel

Address: 19 Ness Bank, Inverness IV2 4SF, Scotland
Location: United Kingdom > Scotland > Scottish Highlands > Inverness
Price Range (Based on Average Rates): $$
Hotel Class:3 star — The Waterside Hotel 3*
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Also Known As:
Waterside Hotel Inverness
The Waterside Hotel Inverness, Scotland

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Amenities

Bar / Lounge Beverage Selection Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Wheelchair access
Hotel Style
#17 Romantic Hotel in Inverness
Hotel Class
Official Description (provided by the hotel)
Beautifully and centrally located on the river Ness banks, The Waterside Hotel offers comfortable accommodation, very friendly staff and outstanding cuisine. Management at staff will help you plan your stay in Inverness making sure you make the best of your stay in the capital of the Highlands. Inverness city centre, Eden Court Theatre, Saint Andrews Cathedral and The Ness Islands are all within 5 minutes walk from the hotel. Loch Ness is 8 miles away. ... more   less 
Number of rooms
35

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