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The Waterside Hotel

19 Ness Bank, Inverness IV2 4SF, Scotland
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387 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Mackay, Australia
2 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

My family and I recently stayed at The Waterside Hotel in the Family room. We thought the hotel was in great position - easy walking distance to restaurants and attractions however the room was tired and the hotel is dated. The parking was great and the service was good to. I probably wouldn't recommend staying here as I think you... More 

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Inverness, United Kingdom
1 of 5 stars Reviewed 5 days ago NEW

Attended a family wedding here with my partner and 1 year old. Have to say avoid having a wedding here. Staff, especially duty manager was rude on several occasions. Did not accommodate children well and in fact I was told I was in way when trying to get my child to sleep when I wasn't. Evening guest were told they... More 

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Central Coast NSW
Level Contributor
48 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

Stayed 2 nights and had quite a nice room. Older style hotel but well looked after. Meals were great. Hotel is in a nice location along river and easy walk to town. Helpful girls on reception but one staff member at breakfast each morning was very snappy! Otherwise could not really fault this place

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Level Contributor
28 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed 1 week ago

We travelled up from the west country and stayed at the waterside for two nights.overall nice hotel on the river.Breakfast served on the two mornings we were there was FANTASTIC with plenty of choice all the staff whilst we were there were extremely polite and friendly.The wedding reception was faultless (TOP MARKS TO ALL) My only gripe during the visit... More 

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Bristol
Level Contributor
81 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Lovely location alongside the river and within a short walking distance of the centre of Inverness. Car park to rear. My room (no. 117) overlooked this and was spacious, comfortable and quiet. Delicious food at dinner despite some confusion over what was available from the menu, good breakfast, pleasant and efficient service.

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Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed 3 weeks ago

You couldn't pick a better location for a peaceful holiday in Inverness. You have a terrific view of the river from the garden, and its only 10 mins walk into the town, railway station etc. I couldn't fault the food or the level of service, both were great. The only small thing was that my room was very basic. However,... More 

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Wick, United Kingdom
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Lovely, bright airy room, big bathroom, spotlessly clean, staff very friendly and helpful. Lovely big breakfast. Really nice view at front overlooking the river. Peaceful at night as not right in centre of town, but only 10 minute walk away.

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Strathdon, United Kingdom
Level Contributor
79 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Well sited on the banks of the Ness and close to the city centre. The rooms were fine with views over the river. Sadly there was a difficulty with electricity in the city which involved generators running noisily all night. Hopefully this will not last. Breakfast was plentiful but uninspiring.

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Scotland
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed 4 weeks ago

We had a small twin room on the second floor with an even smaller bathroom. The notice on the mirror invited us to indicate that we wished to re-use towels by placing them on the towel rail - however the bathroom was so small it did not possess a towel rail! The wardrobe was more like a cupboard in size... More 

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Waterside1819, Manager at The Waterside Hotel, responded to this review

Thank you for your feedback regarding your stay at The Waterside. I am sorry that you did not enjoy your stay as much as others have already this summer. We have a variety of accommodation spread out over 2 historic buildings and all the rooms are different shapes and sizes. The room on the second floor which you accommodated is... More 

Toronto
Level Contributor
37 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed June 26, 2015

We are two couples who have just left Islay and are now touring around Inverness. The Waterside is a lovely place on the banks of the River Ness. The rooms were spacious and over looked the river. A very nice property, near lots of restaurants.

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Waterside1819, Manager at The Waterside Hotel, responded to this review

Thank you for your feedback. We are delighted that you enjoyed your visit to The Waterside and Inverness. Haste ye back! More 

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