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The Waterside Hotel

3.0 of 5
19 Ness Bank, Inverness IV2 4SF, Scotland
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The Waterside Hotel
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356 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Liverpool, United Kingdom
1 review
2 of 5 stars Reviewed 1 week ago

My first review ever!! After many travels.. wish it was going to be a positive one! Don't get me wrong.. hotel is nice and the view is stunning. Some staff are helpful while others are darn right rude! Was checked in by a red headed women who was extremely "dry mannered" should we say - no smile, no information, just... More 

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Airdrie, United Kingdom
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago via mobile

Stayed here recently for a short break away. The hotel was good and very central to the town centre. Our room was very clean and the staff were very helpful. Both breakfast and dinner was good with good portion sizes. Would recommend this hotel to anyone.

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Scotland
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Just had a short break at this hotel on the banks of the River Ness, Our room was spacious and had everything we needed. Room was a wee bit tired but very clean. Shower room was spotless and had everything we needed. Breakfast and evening meal were first class and all staff polite, welcoming and attentive.

Was this review helpful? Yes 1
Forres, United Kingdom
Contributor
17 reviews 17 reviews
8 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My husband and I stayed at the Waterside Hotel last night. We parked our car in the car park at the back of the hotel and found the hotel looking quite dated and plain on the exterior. By the time we reached reception we were feeling a lot happier with the feel of the place and could see that the... More 

Was this review helpful? Yes 1
Northumberland
Top Contributor
64 reviews 64 reviews
28 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is a nice hotel however there are a few small rooms. I was given a very small room with a tiny bathroom and getting in and out of the shower was interesting not to mention a very low flow rate. However my colleague had a very large room with a nice big bath. The Bar is very nice and... More 

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

stayed on Friday 13th March to Sunday 15th March 2015.x a note was put up in reception that there was a private function on the Saturday night and apologies for incovenience. We came for a quiet relaxing weekend and the place was bumping. We think we should have been informed about this before we arrived and could have booked some... More 

Was this review helpful? Yes 1
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed March 8, 2015 via mobile

Popped into this establishment today (08/03/2015) for a coffee and a scone before the Inverness half marathon. As soon as I'd walked in I was not acknowledged by the lady on the front desk. Then I received no apology for pointing out a hair in my food. The price did not reflect the service. Not a great experience.

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed March 8, 2015

I arrived at the hotel about 11 on a Saturday for an all day event to be met by a sour receptionist who merely pointed in the direction of the hall when I asked her politely where the event was being held. I came back in a few minutes and asked her if there was any chance of some food... More 

Was this review helpful? Yes 1
Nikkix7
Senior Contributor
37 reviews 37 reviews
14 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed March 4, 2015 via mobile

Went here for a function at new year and it was perfect. We recieved champagne on arrival and strawberries with chocolate followed by an excellent meal. The disco and ceilidh band were both great. Staff were all friendy and helpful. Hotel is in an excellent location with in Inverness, right on the river, perfect for watching the fireworks at the... More 

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inverness
Contributor
11 reviews 11 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed January 12, 2015

Just thought I'd let you know what a great night myself and my family had thanks to the waterside hotel. We went for a meal with dance then stovies and a dram at the bells. The meal was really good no complaints the staff were very attentive and were always on hand. For the last few years we gave always... More 

Was this review helpful? Yes 3
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