When I arrived at the hotel after a long day. The receptionist informed me they had booked me in to another hotel as the room allocated to me had 'plumbing problems'. The car park was empty, I'm sure another could have been allocated. The hotel I was allocated to was a bit run down but they gave me the best... more

Stayed here in August for 2 nights. Location and service is great. Staff very pleasant.Our room was very clean, however I was a little disappointed with the interior for a four star hotel. Breakfast excellent. Would probably still stay here again if returning to Inverness because of the location. more

Very difficult to get into the bed on one side without banging your head on the wall. We felt this room should have been designated a single room rather than a double. TV signal was flaky, but good internet access. Would not stay again unless we could afford to upgrade to a superior double. The room we were allocated was... more

First, the positives. The hotel is in a great location as you can walk to many restaurants and along the river. The service was top notch. Both the girl at the front desk and the kind man at breakfast were extremely cheerful and helpful and made us feel at home. On the negative side, for the price we had a... more

The bed was comfortable and the bathroom large and functional but overall the room was small and rather expensive given the quality of the furnishings. We were right over a kitchen -- not loud, but warm. OK. The location is great within Inverness, but there really isn't anything special about Inverness. Just a pit-stop for us. more

On arriving at 3pm at the Glenmoriston we were informed that check-in wasn't until 4pm. We were told that the best thing for us to do was to 'go shopping for an hour'. We were taken to the rear of reception in order for us to leave our bags (unlabelled and unreceipted) in a meeting room. On our return we... more

We arrived here for a one night stay and were immediately impressed with the look, location and feel of the hotel. The room was perfect - well decorated and very clean. The rooms were a good size, the bathroom was fab and the toiletries were lovely too. This place was a great find and would reccommend for a romantic stay. more

From polite email correspondence with Nicola to arriving at The Glenmoriston Townhouse, the service was excellent and continued throughout our one night stay. On arrival, we were greeted by a very bubbly and friendly member of the Front of House Team who agreed to look after our luggage for the day until check-in at 4pm On returning to the hotel... more

We stayed one night on our way to Skye. Room was small but perfectly formed and as previously commented on by others, the bed was excellent with a lovely feather topper. TV reception was dodgy but I think that's more due to the area than the sets. We didn't eat in the hotel but breakfast, which was served in the... more