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Holiday Inn Express Inverness

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Stoneyfield, Inverness IV2 7PA, Scotland
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1 room 1 adult
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Holiday Inn Express Inverness
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604 Reviews from our TripAdvisor Community

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Thurso, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We stayed here with our daughter it's out of town but there is a pub/restaurant on the doorstep. Hotel staff are very helpful and friendly. The room had a double bed and a small double sofa bed all ready made up it was a small room but clean and comfortable. Help yourself breakfast had everything you needed with a recommendation... More 

Helpful?
Thank hcemackay
Doug463, Front Office Manager at Holiday Inn Express Inverness, responded to this review

Dear Guest, Thank you for reviewing your recent stay with us at Holiday Inn Express Inverness. We were delighted that your family enjoyed your stay with us. It was great to read that you enjoyed our inclusive breakfast. We hope to welcome you back again in the near future. Regards Doug Deputy General Manager More 

Ullapool
Level Contributor
96 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed overnight prior to an airport run. Handy location. Nice welcome from Iain on reception. Rooms clean and tidy and the new wi-fi login much quicker. Had a good breakfast and although the place was very busy, the staff cleaned tables efficiently and ensured a good range of food available even at 9.30am.

Helpful?
Thank Iain T
Doug463, Front Office Manager at Holiday Inn Express Inverness, responded to this review

Dear Guest, Thank you for taking the time to review your recent stay with us at Holiday Inn Express Inverness. I was delighted to read that the hotel was to your liking. We hope to welcome you back again in the near future. Regards Doug Deputy General Manager More 

Swindon, United Kingdom
2 reviews
5 of 5 stars Reviewed 1 week ago via mobile

My wife and I arrived for a 3 night stay and from the moment we arrived the staff could not do enough to make our stay lovely I rang in the morning to request a quite room because my wife doesn't sleep well and the reception staff were good to their word and allocated us a nice quite room on... More 

Helpful?
Thank BenandGeorgesdad
Doug463, Front Office Manager at Holiday Inn Express Inverness, responded to this review

Dear Guest, Thank you for taking the time to review your recent stay with us at Holiday Inn Express Inverness. It was fantastic to hear that everything was to your satisfaction & that the staff looked after you so well. We look forward to seeing you again when you next visit The Highlands. Regards Doug Deputy General Manager More 

Dalgety Bay, United Kingdom
Level Contributor
86 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

I have previously reviewed this hotel but needed to write an update regarding the excellent customer service I had last week. I was in the area on business and broke my arm but needed to stay over until I could be joined and driven home. As I arrived, the lady on reception could not have been nicer- even taking my... More 

Helpful?
Thank DavetheFisher
Doug463, Front Office Manager at Holiday Inn Express Inverness, responded to this review

Dear Guest, Thank you for taking the time to review your recent stay with us at Holiday Inn Express Inverness. It was fantastic to hear how well you were looked after. I will be sure to share your review with the staff. We wish you a speedy recovery & hope to see you back next time you visit Inverness. Regards... More 

Fort William
Level Contributor
21 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

We stayed at the Holiday Inn Express in Inverness for one night, as we had to catch an early morning flight the next day. On arrival we were greeted by a cheerful gentleman, who explained the protocol for the Holiday Inn brand (breakfast, wifi, etc.) and we went to our room. A basic, yet comfortable, room on the second floor.... More 

Helpful?
Thank PackageMonkey
Doug463, Front Office Manager at Holiday Inn Express Inverness, responded to this review

Dear Guest, Thank you for taking the time to review your recent stay with us at Holiday Inn Express Inverness. It was fantastic to hear everything was to your liking, that the staff were so friendly & your room was quiet. We are delighted to hear you will return again & hope to welcome you back again soon. Regards Doug... More 

Ocoee, Florida
Level Contributor
3 reviews
2 of 5 stars Reviewed 3 weeks ago via mobile

The rooms were clean and very small. We reserved a room with two beds and got a room with one bed and a cot, had to climb over the bed to get around the room. I think they over sold the hotel and gave our room away. There was no apology or discount offered.

Helpful?
Thank wdbmjb
Doug463, Front Office Manager at Holiday Inn Express Inverness, responded to this review

Dear Guest, Thank you for your review. I was extremely disappointed to read that on this occasion your stay was not to your satisfaction. I would welcome the chance to discuss this with you personally. Should you be prepared to do so, please email me; deputy@expressinverness.co.uk I hope to hear from you soon. Regards Doug Deputy General Manager More 

Thurso, United Kingdom
Level Contributor
145 reviews
81 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed just the one night in a twin room. The room was spotlessly clean and very well presented. Very comfortable stay and had a great nights sleep as the hotel is in a quiet area. The complimentary breakfast buffet was excellent with lots of choice. Excellent place to stay and not too far from the city centre.

Helpful?
Thank morvenscaraben
Doug463, Front Office Manager at Holiday Inn Express Inverness, responded to this review

Dear Guest, Thank you for taking the time to review your recent stay with us at Holiday Inn Express Inverness. It was fantastic to hear everything was to your satisfaction. We hope to welcome you back again next time you visit Inverness. Regards Doug Deputy General Manager More 

Inverness, United Kingdom
Level Contributor
24 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Friendly reception. Immaculately clean room, good internet connection in room with no mewing having to sign up - it just worked. Tea and coffee on the room tray and usual Holiday Inn Express breakfast. Just off the A9 and A96 so easy access and not far from their town centre and Culloden Battlefield, Cawdor Castle, Fort George or Caley Park... More 

Helpful?
Thank R W
Doug463, Front Office Manager at Holiday Inn Express Inverness, responded to this review

Dear Guest, Thank you for taking the time to review your recent stay with us at Holiday Inn Express Inverness. I was delighted to hear that you found our staff to be so friendly & the rooms to be clean. It was also fantastic to hear the facilities and local amenities were to your liking. We hope to welcome you... More 

glasgow
Level Contributor
107 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Great budget hotel in Inverness! Stayed here for 1 night with family all staff that we spoke to were very friendly and always smiling. Room had everything we needed but once sofa bed had been made up there was vey little space. Hotel is great location for the cinema and retail park would stay again

Helpful?
Thank rachelh3826
Doug463, Front Office Manager at Holiday Inn Express Inverness, responded to this review

Dear Guest, Thank you for reviewing your recent stay with us at Holiday Inn Express Inverness. It was great to hear that you enjoyed your stay & especially that you will return. We look forward to seeing you again in the near future. Regards Doug Deputy General Manager More 

Scotland
Level Contributor
138 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Have stayed a few times. It's always nice and clean and friendly and quiet. They gave us gluten free toast with our breakfast of fruit and yoghurt and coffee. More food was available. It's handy if you're going to the cinema.

Helpful?
Thank PaulaScot
gminverness, General Manager at Holiday Inn Express Inverness, responded to this review

Dear Guest Thank your for your comments and we are glad that we were able to help you with your dietary requirements while staying with us. Kind Regards Cathy More 

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