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Holiday Inn Express Inverness

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Stoneyfield, Inverness IV2 7PA, Scotland
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Holiday Inn Express Inverness
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Holiday Inn Express Inverness
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531 Reviews from our TripAdvisor Community

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Traveler rating
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    259
    97
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (71)
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Motherwell, Scotland
Level Contributor
47 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
2 of 5 stars Reviewed yesterday NEW

I have stayed at this hotel before and never had an issue or problem. This time not so good. Checked in as a Spire elite member and was offered a free drink or points, I said drink please there is two of us is it two drinks they said no. This is fair enough but most hotels hotels have given... More 

Was this review helpful? Yes
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed yesterday NEW

We were surprised when we arrived to find that a "family room" for 4 was just a double room with the sofa folded out. The room is tiny and once you add three suitcases there is absolutely no room to move. The sofa bed took up all the room and blocked off both the desk, the window and the tv.... More 

Was this review helpful? Yes
Doug463, Front Office Manager at Holiday Inn Express Inverness, responded to this review

Dear Guest, Thank you for your review. I am sorry that we fell short of your expectations on this occasion. We do appreciate all feedback & use it to improve the service we offer. Should you wish to discuss your stay in more detail, please email me; deputy@expressinverness.co.uk Regards Doug Deputy General Manager More 

Newcastle, Australia
Level Contributor
62 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed yesterday NEW

A perfect hotel. Clean and very comfortable, friendly and helpful staff and a nice decent room. The breakfast we had was lovely....plenty of choice and fresh and hot. Somewhere where you could stay with your family and feel safe and comfortable.

Was this review helpful? Yes 1
Doug463, Front Office Manager at Holiday Inn Express Inverness, responded to this review

Dear Guest, Thank you for taking the time to review your recent stay with us at Holiday Inn Express Inverness. It was great to hear how much you had enjoyed your stay. I will be sure to share your comments with the team, who will share my delight that everything was to your liking. We trust you enjoyed the rest... More 

London, United Kingdom
Level Contributor
48 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 1 week ago

We visited in July 2015 with a family of 4. The Holiday Inn Express Inverness is practical and tidy, and friendly staff. Exactly what we expected when booking an holiday inn. It is up to standard. The breakfast room is bright and airy, with a good buffet. Note that it is a bit remote from the center, so we advise... More 

Was this review helpful? Yes 1
gminverness, General Manager at Holiday Inn Express Inverness, responded to this review

Dear Guest Delighted you and your family enjoyed your recent stay with us and hope to welcome you all back again soon Kind Regards Cathy More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I stayed in the wheelchair accessible room 007. My carer was in the next room. IHG / Holiday Inn have a policy that disabled peoples' essential carers stay for free. The staff really went out of their way for us. Of particular note was Iain, the receptionist and bartender yesterday evening. We were attempting to arrange wheelchair accessible taxis (of... More 

Was this review helpful? Yes
gminverness, General Manager at Holiday Inn Express Inverness, responded to this review

Dear Guest Thank you for you review and I am delighted that the team were able to help you with your requirements while you stayed here. Sadly most of the Taxi drivers are self employed so the taxi firms are unable to guarantee the wheelchair accessible taxi's will be in use on certain days. I will pass on your lovely... More 

Level Contributor
53 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My family and I stayed here in June and had a very nice stay. The hotel was clean and comfortable. While there, I left a small souviner that I had purchased in Germany. It was not worth much at all, but it had sentimental value. I contacted the hotel and they located the item. They even offered to send it... More 

Was this review helpful? Yes
Doug463, Front Office Manager at Holiday Inn Express Inverness, responded to this review

Dear Guest, Thank you for your feedback following your recent stay with us at Holiday Inn Express Inverness. I was glad you found the hotel to be clean & comfortable & delighted that we were able to return your souvenir to you. We hope you had a pleasant trip home. Regards Doug Deputy General Manager More 

Glasgow, United Kingdom
Level Contributor
24 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I booked two nights at the Holiday Inn Express for my Mum and I as we were travelling for a dog show. When we arrived I was very pleased to see that we had been allocated a ground floor room very close to reception - this location was very much appreciated as we are often put way at the back... More 

Was this review helpful? Yes 1
Doug463, Front Office Manager at Holiday Inn Express Inverness, responded to this review

Dear Guest, Thank you for reviewing your recent stay with us at Holiday Inn Express Inverness. It was fantastic to hear how much you had enjoyed your stay with us. I will make sure I share your review with the team, as they always like to hear when guests have had a great stay. I hope you enjoyed the rest... More 

Voorhees, New Jersey
2 reviews
4 of 5 stars Reviewed 3 weeks ago

We had 3 rooms al very nice and accommodating. The staff was friendly and looked after all of our needs. Only problem no air conditioning in room. It is usually not that warm in Scotland. It was still comfortable wit the room fan on. The breakfast was very good. Also a nice restaurant just next to the hotel for dinner.... More 

Was this review helpful? Yes
Doug463, Front Office Manager at Holiday Inn Express Inverness, responded to this review

Dear Guest, Thank you for reviewing your recent stay with us at Holiday Inn Express Inverness. It was great to hear how much you had enjoyed your stay. I trust you enjoyed the rest of your trip round Scotland & had a safe trip home. We hope to welcome you back should you return to Scotland. Regards Doug Deputy General... More 

Level Contributor
6 reviews
6 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

Stayed one night on way to the far north. Staff were pleasant and check in was easy. The Room was clean and tidy. Hotel was generally quiet and well located close to a retail park. Food was good in the pub next door, but the service there was slow. Breakfast was the usual HIX fare, busy, but there was a... More 

Was this review helpful? Yes
Doug463, Front Office Manager at Holiday Inn Express Inverness, responded to this review

Dear Guest, Thank you for reviewing your recent stay with us at Holiday Inn Express Inverness. It was great to hear how much you enjoyed your stay & that you found the staff to be so helpful. I will be sure to share your feedback with them. I trust the rest of your trip was enjoyable & hope to welcome... More 

Edinburgh, United Kingdom
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Often stay here when visiting family in area, rooms clean and tidy, friendly staff at reception, only 5-10 mins drive from Inverness centre, great buffet breakfast included in cost of room, would definitely stay here again.

Was this review helpful? Yes 1
Doug463, Front Office Manager at Holiday Inn Express Inverness, responded to this review

Dear Guest, Thank you for reviewing your recent stay with us at Holiday Inn Express. It's always great to hear how much guests have enjoyed their stay & especially pleasing to see guests returning time & time again. I was thrilled to hear that you consistently find our staff to be friendly, the rooms to be clean & find you... More 

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