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Holiday Inn Express Inverness

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Stoneyfield, Inverness IV2 7PA, Scotland
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Holiday Inn Express Inverness
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Holiday Inn Express Inverness
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470 reviews from our community

Traveler rating
    133
    227
    86
    19
    5
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Cornwall
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Holiday Inns are predictable but there are good and bad ones. This is definitely one of the best. Our 2 rooms were very clean and quiet and the beds very comfortable. The breakfast was good with plenty of choice although I do wish they would offer bacon with the buffet - it seems such an obvious choice. The staff were... More 

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Cathy M, General Manager at Holiday Inn Express Inverness, responded to this review

Dear Guest Thank you for your review and we are delighted that you and your family have enjoyed your stay at our hotel. Kind Regards Cathy More 

Perth, United Kingdom
Senior Contributor
46 reviews 46 reviews
18 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 1 week ago

Usually stay in Hotel in town centre, but this time it was fully booked. Had herd good reports about the Holiday Inn group so decided to give it a try. A very pleasant surprise. Spotlessly clean, staff very friendly and more importantly room was comfortable. Breakfast was included and was more than sufficient. Overall a very comfortable and pleasant stay.... More 

Was this review helpful? Yes
Doug463, Front Office Manager at Holiday Inn Express Inverness, responded to this review

Dear Guest, Thank you for reviewing your recent stay with us at Holiday Inn Express Inverness. It was great to hear you found everything to your liking & especially that you found our staff to be so helpful. It was fantastic to read you would be happy to return & we look forward to welcoming you during your next visit... More 

Edinburgh, United Kingdom
Top Contributor
371 reviews 371 reviews
46 hotel reviews
168 helpful votes 168 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Rooms have had a welcome makeover and are comfortable and well equipped. As always in these places it's the people that make the hotel. Very friendly and efficient team make you very welcome.and it is a very good location for the city and the airport.

Was this review helpful? Yes 1
Cathy M, General Manager at Holiday Inn Express Inverness, responded to this review

Dear Guest Thank you for your review, we are delighted that the staff made your stay with us enjoyable and hope to welcome you back again soon Kind Regards Cathy More 

Contributor
13 reviews 13 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

It was a Grt stay very comfortable rooms nice breakfast had a good sleep very friendly staff my daughters were very happy to be there near airport n very close to high street and landmark park I love the idea of replacing small shower gel bottles to a large dispenser coz most of the time I travel with family n... More 

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Cathy M, General Manager at Holiday Inn Express Inverness, responded to this review

Dear Guest Delighted that you enjoyed your recent stay at our hotel with your family and that you were able to relax. Our dispensers in the bathrooms are certainly more practical for people to use. We hope that you will come and stay at the hotel when in the highlands again Kind Regards Cathy More 

Farnborough, England, United Kingdom
Contributor
13 reviews 13 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We had travelled 650 miles from south to inverness, to visit scotland as we have never been before. First impressions of the hotel were ok, but could be better. The older woman who checked us in seemed as if she didnt want to be there at first, but later on in our stay, her and i had a really nice... More 

Was this review helpful? Yes 1
Doug463, Front Office Manager at Holiday Inn Express Inverness, responded to this review

Dear Guest, Thank you for taking the time to review your recent stay with us at Holiday Inn Express Inverness. All comments are fed back to the team to allow us to improve service. I'm sorry that you felt our vending area was over priced. We do try to remain competitive within our local area amongst similar establishments, whilst supermarkets... More 

Airdrie, United Kingdom
Top Contributor
105 reviews 105 reviews
28 hotel reviews
64 helpful votes 64 helpful votes
4 of 5 stars Reviewed 3 weeks ago

we stayed here as it was to be our base for touring scotland.lovely clean rooms quite and a good shower.the breakfast is free but not really that good but then it served the purpose.staff helpfull and pleasant overall good value

Was this review helpful? Yes
Doug463, Front Office Manager at Holiday Inn Express Inverness, responded to this review

Dear Guest, Thank you for taking the time to review your recent stay with us at Holiday Inn Express Inverness. It was great to hear that you found our staff to be so friendly as it is something that we as a hotel take great pride in. We hope to welcome you back in the near future. Regards Doug Deputy... More 

Shetland
Contributor
19 reviews 19 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I found this hotel not up to the usual Holiday Inn Express standard, the reception was not as friendly as usual and slightly curt. The rooms were up to standard and the heating ok but not able to vary the temp. The breakfast was certainly not to the usual standard. There was no sausages available for at least 10 minutes... More 

Was this review helpful? Yes 2
Doug463, Front Office Manager at Holiday Inn Express Inverness, responded to this review

Dear Guest, Thank you for taking the time to review your recent stay with us at Holiday Inn Express Inverness. All comments are discussed with the team to allow us to improve our service. I was disappointed to hear that your stay was below the standard you (& indeed we) would expect, I trust by your four star rating that... More 

Senior Contributor
26 reviews 26 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

I stayed at this hotel for a business trip to the Highlands. It is well placed for both the Airport and Inverness. The hotel is fine, clean, comfortable for an overnight stay. Being a Holiday Inn Express there is no restaurant as such, but breakfast is included in the accommodation price and the area where you sit for breakfast is... More 

Was this review helpful? Yes
Doug463, Front Office Manager at Holiday Inn Express Inverness, responded to this review

Dear Guest, Thank you for taking the time to review your recent stay with us at Holiday Inn Express Inverness. It was great to hear you enjoyed your stay. We hope to welcome you back on your next visit to The Highlands. Regards Doug Deputy General Manager More 

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

I'm not sure exactly how I feel about this hotel, but I probably won't be coming back. I've stayed here 8 nights over two weeks due to work training. Overall, it's quiet and warm and there is food, for most business travellers, that's all you need. But staying here over a lengthy period is really quiet draining. The rooms are... More 

Was this review helpful? Yes 1
Doug463, Front Office Manager at Holiday Inn Express Inverness, responded to this review

Dear Guest, Thank you for taking the time to leave your review. Whilst I was disappointed to hear that aspects of your stay were below your (& indeed our) expectations, I would like to thank you for bringing these issues to my attention. It is only through full & frank feedback such as this that we are able to identify... More 

Isle of Lewis Scotland
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed here for five nights arriving early but not a problem, the young lady at Reception couldn't have been more welcoming, took our luggage and made us a pot of tea without being asked. She then arranged another room for us to move straight into. I must say that our previous visit had bee spoiled by a much older woman... More 

Was this review helpful? Yes
Doug463, Front Office Manager at Holiday Inn Express Inverness, responded to this review

Dear Guest, Thank you for reviewing your recent stay with us at Holiday Inn Express Inverness. It was great to see you enjoyed your stay & especially that our staff had gone the extra mile to make it even more special. We hope to welcome you back on your next visit to Inverness. Regards Doug Deputy General Manager More 

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