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pentahotel Inverness

4.0 of 5 63 Academy Street | pentahotel Inverness, Inverness, Scotland (Formerly Ramada Encore Inverness)
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pentahotel Inverness
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pentahotel Inverness
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166 reviews from our community

Traveler rating
    58
    56
    31
    13
    8
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14
52
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49
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
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Glasgow
Contributor
17 reviews 17 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed yesterday NEW

I stayed here on 16/17 October with the other members of the GG choir. We were competing at the National Mòd. The hotel was ideally situated close enough to walk to venues. The rooms were spacious and very clean. I found my bed extremely comfortable and could have stayed there all day but had to go to competitions. We were... More

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Gourock
Senior Contributor
26 reviews 26 reviews
7 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Stayed here on business on 16th October , front of house staff are excellent , warm friendly and welcoming after my long drive . The hotel doesn't have parking but I parked in Rose Street Car park which is only a short walk to the hotel . The rooms look like they have recently been updated , laminate floor in... More

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Aberdeen
1 review
3 of 5 stars Reviewed 1 week ago

Bar area, service at the bar, the breakfast was all excellent - 4 star. However it stops there. The room was very basic, almost cheap travel lodge style. The bed was probably the worst bed I have ever slept-in in a hotel in my life. felt every spring in the mattress and it was like concrete. Would shave had a... More

Review collected in partnership with this hotel

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Shawn W, Director of Sales at pentahotel Inverness, responded to this review

Dear Gareth Thank you for taking the time to review our hotel, at penta we pride ourselves on our customer service, pentalounge and breakfast which I'm glad you enjoyed. If you would like to discuss the issues that you have commented on then I would be more than happy for you to contact myself on shawn.wynne@pentahotels.com. I do hope to... More

Rio de Janeiro, RJ
Senior Contributor
33 reviews 33 reviews
24 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 1 week ago

the hotel is very good. the frontdesk is amazing, integrated with a bar and pub.... cool . the rooms are brend new, clear, warm, confortable. excelent BED AND BATHROOM. the crew is friendly and helpful. breakfast is fantastic, but expensive. there are plenty options close, inclusive in the shopping. there is an incredible restaurant ASH in the same street, very... More

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Shawn W, Director of Sales at pentahotel Inverness, responded to this review

Dear Carlos M Thank you so much for your review, we are all glad that you enjoyed your stay with us and I wil be sure to pass on your comments to the team. Hope to see you again in the future Kind regards Shawn Wynne More

Reston
1 review
5 of 5 stars Reviewed 1 week ago

We thoroughly enjoyed our stay at the Pentahotel. The staff were friendly and helpful, the bar and reception area are welcoming and comfortable. Everything was as it was represented on their website. Check-in and check-out were easy and convenient. The location is also convenient, just a short walk from a public car park, the bus depot and the train station.... More

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Shawn W, Director of Sales at pentahotel Inverness, responded to this review

Dear Cherismith2014 WOW thank you for your great review, we appreciate you taking the time to review the hotel and I will be sure to pass on your wonderful comments to all the team. We do hope to see you again in the future Kindest regards Shawn Wynne More

Fort William
1 review
3 of 5 stars Reviewed 1 week ago

Check in was easy and were welcomed with a smile. When we got to room, the 1st thing to hit us was the smell of stale tobacco smoke. We popped out for a while and on return decided to mention to staff about the stench. They apologized and efficiently gave us a non smoking room to move too. We were... More

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Shawn W, Director of Sales at pentahotel Inverness, responded to this review

Dear John W Thank you for your review, and I'm glad that overall you enjoyed your stay. I apologise that you where assigned a smoking room. We do hope you wil visit us again in the future Kind regards Shawn Wynne More

aberdeen
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

we stayed at this hotel while attending a work conference . I had lovely room with plenty of space it was very clean and the room airy adequate tea /coffee in room toiletries lovely in a lovely wee bag . great television and desk to work at . we all met in the evening in the lounge bar which was... More

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Shawn W, Director of Sales at pentahotel Inverness, responded to this review

Dear Jacks WOW thank you so much for your great review, our team will be delighted to know how much you enjoyed your stay with us. We pride ourselves on a great breakfast, lovely decor and customer service. We hope to see you hear again in the future. Kind regards Shawn Wynne Sales Manager More

A TripAdvisor Member
4 of 5 stars Reviewed 2 weeks ago

Everything was great. One fault...no place to put the suitcases in the room except the floor. All very modern basic but it works! The bar and dining room excellent. But yes the drinks are pricey. I would stay again.

Review collected in partnership with this hotel

Was this review helpful? Yes
Shawn W, Director of Sales at pentahotel Inverness, responded to this review

Dear Alice Thank you for your great review, the team will be happy to hear your comments, we pride ourselves on great service and our dining experience. Hopefully we will see you again in the future and by all means let me know, just so I can say hello. Kind regards Shawn Wynne Sales Manager More

Portree
1 review
5 of 5 stars Reviewed 2 weeks ago

Stayed one night having previously stayed at this hotel when it was managed by a different company. Excellent welcome and very clean and well equipped bedrooms. Very funky decor and great breakfast buffet to set up your day.

Review collected in partnership with this hotel

Was this review helpful? Yes
Shawn W, Director of Sales at pentahotel Inverness, responded to this review

Dear Neil Thank you for your wonderful review, I will pass this onto our team as I know they will appreciate it. At penta we pride ourselves on customer service and a hearty breakfast. All the team look forward to seeing you here again in the future Kind regards Shawn Wynne Sales Manager More

Glasgow
1 review
4 of 5 stars Reviewed 2 weeks ago

I have stayed in many many hotels around the world, and this was my first time at pentahotel. Really Nice staff, actually being honest some of the best i have seen. my title suggests there was one problem or two... Why indeed would a hotel such as Pentahotel have the audacity to charge for internet in 2014? For a room... More

Review collected in partnership with this hotel

Was this review helpful? Yes
Shawn W, Director of Sales at pentahotel Inverness, responded to this review

Dear Richard Thank you for taking the time to review our hotel, it is very much appreciated and we are glad that in part you enjoyed your stay with us. I apologise that you were not informed that we do offer a FREE wifi service throughout the hotel for all our guests, along with a paid premium service. I do... More

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Additional Information about pentahotel Inverness

Address: 63 Academy Street | pentahotel Inverness, Inverness, Scotland (Formerly Ramada Encore Inverness)
Location: United Kingdom > Scotland > Scottish Highlands > Inverness
Price Range (Based on Average Rates): $$
Hotel Class:4 star — pentahotel Inverness 4*
Number of rooms: 90
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Also Known As:
Ramada Encore Inverness Hotel Inverness
Pentahotel Inverness Scotland

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