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All 34 Inverness hotels

pentahotel Inverness

4.0 of 5 Hotel   |   63 Academy Street | pentahotel Inverness, Inverness, Scotland (Formerly Ramada Encore Inverness)
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74%
Ranked #17 of 34 hotels in Inverness
A recent review
3 of 5 stars reviewed yesterday
Tweetiepie99 Glasgow, United Kingdom
  • Reviews (87)
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87 people have reviewed this hotel

Traveler rating
    37
    26
    13
    8
    3
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5
21
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29
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
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English first
Glasgow, United Kingdom
Senior Contributor
40 reviews 40 reviews
19 hotel reviews
47 helpful votes 47 helpful votes
3 of 5 stars Reviewed yesterday NEW

I stayed at this hotel in late June, booking (and paying) via hotels.com. I go to Inverness once a month for business and had stayed here last winter when it was the Encore and vowed not to return as the beds were not overly comfy and I could find better hotels nearby. This time my hotel of choice was booked... More

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Edinburgh, United Kingdom
Top Contributor
51 reviews 51 reviews
21 hotel reviews
41 helpful votes 41 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

Let's start with the location; pretty central (200 metres to the river, 500 to the Castle), and two doors down from the (inappropriately named) Gentleman's Club. It's not a great street but walk two blocks and the environs improve. Now for the property itself. What hits you when you walk in from the street are the flashing, glitter disco ball... More

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London
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
4 of 5 stars Reviewed 4 days ago NEW

I stay her for work and it's the best hotel in our network. If I was visiting Inverness for a holiday I would recommend this hotel as well. I always have an early start and the Chef is in at first light to prepare the BEST breakfast in Scotland. The staff are friendly and there's comfy sofas with a pool... More

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Motherwell, United Kingdom
Contributor
12 reviews 12 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed at the Penta hotel for 3 nights recently, first impression was very good with an up market interior feel about it. Sadly this was let down with the price/quality of food, first night I had a prawn cocktail followed by a double cheeseburger, called the heart attack burger, unfortunately there was not much taste from either the prawn cocktail... More

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Ina D, General Manager at pentahotel Inverness, responded to this review

Dear sanders24 We appreciate you taking the time to review our hotel and use all feedback to continually improve our customer service and guest experience. I am extremely sorry for the service you received on your last evening, I have sent you a message off line to address this. We do hope we can welcome you back to our hotel... More

Philadelphia, Pennsylvania
Top Contributor
68 reviews 68 reviews
22 hotel reviews
40 helpful votes 40 helpful votes
2 of 5 stars Reviewed 1 week ago

I've stayed in this hotel twice now in 2013 and 2014. It has changed ownership during this period. The rooms seem the same, although this year I was in a disabled access room that was much larger and had a huge bathroom that was more like a wet room with primary colour railings. My colleagues were in rooms much like... More

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Ina D, General Manager at pentahotel Inverness, responded to this review

Dear RosaBonheur We appreciate you taking the time to review our hotel and use all feedback to continually improve our customer service and guest experience. We do hope we can welcome you back to our hotel again soon. Kind regards, Ina Davies, General Manager More

Aberdeen, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

The hotel was fresh and funky really out of the "box". Staff were great and the room was comfortable. The hotel is located in the heart of the city making it great for links by train. We didn't eat but the menu looked rather satisfactory. We enjoyed the cocktails and the lounge is a great place to relax after a... More

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Ina D, General Manager at pentahotel Inverness, responded to this review

Dear SJF23 Thank you for your 5* review! We are delighted you enjoyed our new 'pentalounge'. The cocktail menu has been very popular since we opened in March. We appreciate you taking the time to share your thoughts and hope to see you again soon. Kind regards Ina Davies, General Manager More

Orlando, Florida
Top Contributor
229 reviews 229 reviews
29 hotel reviews
105 helpful votes 105 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I booked this hotel as a Ramada Encore through Priceline. Whe I arrived after walking up and down the main street for almost an hour, I am told by a stranger that it is now called Pentahotel. When I walked in, I thought I was in the wrong place and walked back out. The people waiting on the sidewalk looked... More

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Ina D, General Manager at pentahotel Inverness, responded to this review

Dear Lisa Thank you for reviewing our hotel. I am extremely disappointed and sorry about your experience with us. To allow me to address this for you immediately please contact me at ina.davies@pentahotels.com, I am unable to locate your reservation via your id on trip advisor. Many thanks Ina Davies, General Manager More

Aberdeen
Senior Contributor
27 reviews 27 reviews
18 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed here a couple of times now. I like paying my bill when I check inn. Seems to be a problem here. It's very funky in the reception area but to be honest I preferred the old hotel layout. The rooms are the same as before. Very clean and modern. However the rooms I've stayed in are very stuffy. Breakfast... More

Was this review helpful? Yes 2
Ina D, General Manager at pentahotel Inverness, responded to this review

Dear Findals I'm so pleased to hear you enjoyed your stay with us and very much appreciate you taking the time to review our hotel. We are very proud of our hard working team and we continue to look for new ways to improve our service for our guests. We do look forward to welcoming you back to our hotel... More

Peterborough, United Kingdom
Contributor
15 reviews 15 reviews
14 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 2 weeks ago

stayed here as part of a group for the last night before catching the london train next morning. the hotel is in an excellent location for that. check in was very chaotic as serving drinks seemed to be first priority. the restaurant area is not geared up for groups as despite being previously booked we were unable to have our... More

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Ina D, General Manager at pentahotel Inverness, responded to this review

Dear rdw774 Thank you for taking time to share your review. We really appreciate your comments and continually aim to improve. We look forward to seeing you on your next visit to the Highlands! Kind regards Ina Davies, General Manager More

York, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Yet again had problems checking in! There is no reception and you have to check in at the main bar. This can take some time if the bar is busy. My last check in took over ten minutes as the bar does seem to take preference over customers checking in, and why not at the prices they charge! It can... More

Was this review helpful? Yes 2
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Additional Information about pentahotel Inverness

Address: 63 Academy Street | pentahotel Inverness, Inverness, Scotland (Formerly Ramada Encore Inverness)
Location: United Kingdom > Scotland > Scottish Highlands > Inverness
Price Range (Based on Average Rates): $$
Hotel Class:4 star — pentahotel Inverness 4*
Reservation Options:
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Also Known As:
Ramada Encore Inverness Hotel Inverness
Pentahotel Inverness Scotland

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Amenities

Bar / Lounge Beverage Selection Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style
#5 Business Hotel in Inverness #7 Luxury Hotel in Inverness #14 Romantic Hotel in Inverness
Hotel Class
Official Description (provided by the hotel)
From our beautifully central location on Academy Street, pentahotel Inverness is your perfect base for a perfect stay in the capital of the Scottish Highlands. Shops, attractions, historic sites and the knockout northern beauty of our landscape are all here, waiting for you. And of course there's no escaping the famous Nessie, our rarely spotted but very important local celebrity. You never know, he might be staying with us at the same time as you. Autograph opportunity... ... more   less 
Number of rooms
90

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