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pentahotel Inverness

4.0 of 5 63 Academy Street, Inverness, Scotland (Formerly Ramada Encore Inverness)
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pentahotel Inverness
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242 reviews from our community

Traveler rating
    83
    88
    45
    15
    11
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18
73
21
82
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Slough, United Kingdom
1 review
4 of 5 stars Reviewed 2 days ago NEW

.... of our entire network it's one of our most popular of hotels. The staff are always delightful and accommodating even for our 5am breakfasts - and at more normal hours the spread is excellent - a great start to the day. The rooms aren't fussy, yet the bathroom 'pack' provides the essentials. Only issue: hotel TV is fiddly to... More 

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Kilmarnock, United Kingdom
1 review
4 of 5 stars Reviewed 4 days ago NEW

Stayed at this hotel on 26/01/15. Great central location. Staff extremely friendly. Reception is also the bar but this works well. The bar is stylish and very well fitted out. Free pool table. Room very nice but a bit clinical looking with the wooden floors. Nice breakfast. Great value for money and I would recommend this hotel. I will be... More 

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Ina D, General Manager at pentahotel Inverness, responded to this review

Dear 535tamb Thank you very much for sharing your feedback. Our bedrooms are due to be refurbished to allow the penta style to flow through the hotel. We look forward to seeing you return soon. Kind regards Ina Davies, General Manager More 

Carnwath, United Kingdom
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

Great wee hotel. Loved the layout, staff were pleasant and the rooms were clean, tidy & smart. Music is brilliant! Food was good....except for the pizza. Not good. Stick with the burgers, they are awesome. Oh, and get chalk for the pool cues!!!!

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Ina D, General Manager at pentahotel Inverness, responded to this review

Dear Chris Many thanks for your feedback following your recent stay. It’s great to read your feedback. I am sorry the pizza was not to your liking, we are due to change some of our dishes and launch our new menu in March. I hope you will stay again and try our new menu. Kind regards Ina Davies, General Manager More 

Belleville, New Jersey
1 review
1 of 5 stars Reviewed 6 days ago NEW

Unfortunately we did not have a good experience. There is zero customer service, we ask for a wake up call and we simply did not because they forgot. Beds were uncomfortable and noisy. There is loud music at the lobby and we could hear it in our rooms til 3am! Horrible!

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Ina D, General Manager at pentahotel Inverness, responded to this review

Dear Paula I am extremely sorry you did not enjoy your experience with us. We are always willing to address any issues as they arise, as you will see from previous reviews we receive excellent comments about our team. If you wish to email me direct or call to discuss further I would be grateful. Kind regards Ina Davies, General... More 

Edinburgh, United Kingdom
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 6 days ago NEW

Great location, close to all the bars I wanted to visit and close to lots of restaurants. The bar is lovely but the background music becomes a bit annoying after a while. The bedroom was clean and comfortable but there were no DRAWERS ! Nowhere to put your clothing and not even a simple wardrobe. There was a small pole... More 

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Ina D, General Manager at pentahotel Inverness, responded to this review

Dear Deegrice We really appreciate you sharing your experience following your recent visit and will use your comments to improve. Our bedrooms will be refurbished to the penta standard to incorporate the penta theme. The location is convenient and within easy walking distance to the shops, restaurants and bars. We look forward to seeing you again. Kind regards Ina Davies,... More 

1 review
3 of 5 stars Reviewed 6 days ago NEW

The Hotel was clean and breakfast was very nice, I would have rated the hotel higher if it was not for the high prices charged for things like water, £4 is ridiculous, i am sure guests would prefer a cheaper alternative.

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Ina D, General Manager at pentahotel Inverness, responded to this review

Dear Kenny Thank you for your feedback regarding your stay with us. I am pleased you enjoyed the breakfast and your overall stay. We offer complimentary water in all our rooms, with FREE wifi and movies. Bottles of water from our bar are priced at £2.50 for a small bottle and £4.00 for a large bottle (750ml). Our prices are... More 

Sheffield, United Kingdom
Contributor
15 reviews 15 reviews
8 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This hotel offered really good value for money. The room was spacious, bed comfortable with all the amenities you'd expect. Just a very short walk from the train and bus station it made getting to it and also out to Loch Ness a breeze.

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Thornhill, United Kingdom
Senior Reviewer
8 reviews 8 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

Reception/bar area a bit different to the usual hotel. Menu choices not huge but food was served promptly and was very tasty . Room clean tidy and very new. Bathroom with beautiful walk in shower, small but well appointed and has fabby free toiletries. On the down side; who thought laminate flooring was a good idea in a hotel bedroom?... More 

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Stirling
1 review
4 of 5 stars Reviewed 1 week ago

This hotel was great overall, from it's location right down the the adorable toiletries provided. The bar is very funky, and welcoming as soon as you arrive. The breakfast was fab, with a large range of options, and a nice long timeslot (6.30 - 10.00). The room was spacious and comfy, with a sofa and giant fluffy pillows. The tv... More 

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1 review
5 of 5 stars Reviewed 1 week ago

I was booked into Pentahotel by Flybe after my flight was cancelled, not knowing what to expect I was open minded. Was pleasantly surprised. Room was spotlessly clean and warm. Big fluffy towels and first class complimentary toiletries. Unlimited free channels on the TV, and 24 hr access to gaming. Will certainly return with my family.

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Ina D, General Manager at pentahotel Inverness, responded to this review

Dear Mhairi Thanks for your feedback. The penta breakfast offers a great choice for all our guests and sets you up for the day ahead! I hope your flight the following day was uneventful and look forward to seeing you when you return with your family. Kind regards Ina Davies, General Manager More 

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Additional Information about pentahotel Inverness

Address: 63 Academy Street, Inverness, Scotland (Formerly Ramada Encore Inverness)
Location: United Kingdom > Scotland > Scottish Highlands > Inverness
Price Range (Based on Average Rates): $
Hotel Class:4 star — pentahotel Inverness 4*
Number of rooms: 90
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Also Known As:
Ramada Encore Inverness Hotel Inverness
Pentahotel Inverness Scotland
Hotel Style:
#5 Business Hotel in Inverness
#7 Luxury Hotel in Inverness
#14 Romantic Hotel in Inverness

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