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pentahotel Inverness

4.0 of 5
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63 Academy Street, Inverness IV1 1LU, Scotland
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pentahotel Inverness
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Ranked #20 of 34 Hotels in Inverness
A recent review
4 of 5 stars reviewed today
SamMurd Aberdeen
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372 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Aberdeen
2 reviews
4 of 5 stars Reviewed today NEW

Came to stay here with my boyfriend and loved it! Couldn't have asked for better service and the gym is an added bonus! The bed was comfy and the reception area was cool. It was very chilled and welcoming. Along with great staff

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London, United Kingdom
Top Contributor
61 reviews 61 reviews
16 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed yesterday NEW

If I ever return to Inverness, I will definitely stay here again. The hotel has a cool vibe (though I was initially confused that the check in desk is also the bar!), the staff were friendly and helpful, and the rooms were spacious and clean. The hotel is centrally located, less than 5 minutes to the train and bus stations,... More 

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The Hague, The Netherlands
Senior Contributor
31 reviews 31 reviews
10 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This is the first time I have stayed in this hotel since it has changed hands. The staff were very friendly upon check-in; it was easy to leave our luggage when we arrived before check-in time. The rooms were comfortable and quiet. The location is great - close to the bus and train station. There are lots of great restaurants... More 

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Harold A, General Manager at pentahotel Inverness, responded to this review

Dear Fiona, Thank you for taking the time to write such a great review of the hotel. It is always nice to hear positive comments regarding the team. We do have a great team and I will pass on your kind comments. I look forward to welcoming you back to the hotel next time you are in Inverness. Best Regards,... More 

Charleston, South Carolina
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 5 days ago NEW

Would not go back to Inverness or stay at the Penta...this is not a four star hotel! The rooms were austere, the bathrooms were small and the shower water was hardly a trickle. The towels were as thin as paper!

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Harold A, General Manager at pentahotel Inverness, responded to this review

Dear Mark L, I am sorry that you didn't find the hotel or indeed Inverness to your liking. Please accept my apologies for the issue with your shower. We have recently undertaken a full service of both our boilers and we have rectified the water pressure issues we experienced for a few days. Thank you for taking the time to... More 

London, United Kingdom
1 review
4 of 5 stars Reviewed 5 days ago NEW

The hotel is in a perfect location in the centre of the city and close to the railway station and main shops. The modern rooms are very clean. The good hearty breakfast provided is certainly recommended.

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Harold A, General Manager at pentahotel Inverness, responded to this review

Dear 546colinb, Thank you for such a great review. I think you have described some of our best selling points very well! A good quality and varied breakfast is a penta standard and is the same across all of our hotels so I am glad you enjoyed it. If you are ever back in Inverness it would be a pleasure... More 

Alness, United Kingdom
Contributor
20 reviews 20 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed 6 days ago NEW via mobile

We never stayed in the hotel, but just stopped off fir something to eat, I'm afraid I won't being going back simply because of the price- it's very expensive, and the food is average. My wife had a lasagne, but priced at £12 we expected something special. It was average, and the portion size was similar to what you'd expect... More 

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Harold A, General Manager at pentahotel Inverness, responded to this review

Dear Alan R, Thank you for taking the time to review your dining experience at the hotel. I'm sorry that you felt the food was over priced. Our burgers range from £13 to £18 and the heart attack burger is a very large meal! I cannot comment on your other dish as we do not have lasagne on the menu... More 

Aberdeen
1 review
4 of 5 stars Reviewed 6 days ago NEW

My recent stay at the Penta Hotel in Inverness was great. The hotel is nice and central and close to the train and bus stations. Reception being the bar is a bit odd and a few people I've spoken to have agreed that a small sign indicating it was actually the reception desk too would help. Breakfast was very good... More 

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Harold A, General Manager at pentahotel Inverness, responded to this review

Dear mandye719, Thank you for taking the time to review the hotel. I'm pleased that you had such a great stay. I agree our combined pentalounge of reception, bar and lounge is slightly different from the normal hotel lobby. We feel it provides a welcoming and relaxing atmosphere for our guests the second they step through our front door. I'm... More 

2 reviews
1 of 5 stars Reviewed 1 week ago

All style and no substance. Rooms are very basic. 5 parking spaces for all of the hotel cant really be considered hotel parking?? There was a number of events in the hotel where service was lacking, When visiting the restaurant was served banoffee pie that was clearly very old as cream was splitting and banana where black!! Asked for and... More 

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Harold A, General Manager at pentahotel Inverness, responded to this review

Dear Penny F, Please accept my sincere apologies for the issues you had with your stay and thank you for bringing them to my attention. What you describe regarding the banoffee pie is clearly unacceptable. I have already discussed this with the whole kitchen and front of house team. The feedback on our food is normally great but I can... More 

Freeland, Washington
Contributor
18 reviews 18 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Hotel was very nice with restaurant and bar. Walking distance from train station and the river Ness. Very enjoyable stay. Inverness is easy to walk and an enjoyable city. Inverness is easily accessible by train.

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Harold A, General Manager at pentahotel Inverness, responded to this review

Dear jhuden, Many thanks for such a great review. You are right Inverness is a compact, walkable city and our location could not be any more central and convenient for all the attractions as well as all transport links. It sounds like you had a great time in Inverness and I am glad the whole team here were able to... More 

Aberdeen, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

Beautiful hotel, very warm welcome by the staff. Modern hotel rooms and beautiful bar and reception area, nice to relax in. Restaurant is beautiful and food is lovely. The breakfast is amazing with an extensive range of food to meet all tastes.

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Harold A, General Manager at pentahotel Inverness, responded to this review

Dear 141euanm, Thank you for taking the time to write such a wonderful review. It sounds like you had a great time and I agree the breakfast we offer is fantastic. I'm glad you enjoyed our restaurant also and I will pass on your kind comments to the whole team. I look forward to welcoming you back to the hotel... More 

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