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pentahotel Inverness

4.0 of 5 63 Academy Street, Inverness, Scotland (Formerly Ramada Encore Inverness)
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pentahotel Inverness
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pentahotel Inverness
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218 reviews from our community

Traveler rating
    78
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    39
    15
    10
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14
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Aberfeldy, United Kingdom
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 5 days ago NEW

Can't comment on the hotel rooms as we were only in Penta for drinks on Saturday night. A group of 7 of us had reserved a table for 9.30pm, arrived a few minutes early to stand at the bar and be completely ignored by the staff. Yes it was reasonably busy but a simple acknowledgement would have sufficed. We eventually... More 

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Aberdeen
1 review
4 of 5 stars Reviewed 6 days ago NEW

Really enjoyed our stay here. There was so much to choose from at breakfast and the staff were great. Brilliant Location too. Only down side was the size of the bed as it was quite small. Thanks for having us.

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Ina D, General Manager at pentahotel Inverness, responded to this review

Dear 986natalieh Thank you so much for your kind review. We are delighted you enjoyed the penta breakfast, there's so much choice for everyone to enjoy! We hope to see you again soon. Merry Christmas and all the best for 2015. Ina Davies, General Manager More 

1 review
5 of 5 stars Reviewed 1 week ago

Fantastic atmosphere, lovely polite staff. Magda looked after us particularly well and was very helpful and smiley! Great room, clean and comfortable. Slept well and had fantastic breakfast! Will be back again. Well done Penta Inverness.

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Ina D, General Manager at pentahotel Inverness, responded to this review

Dear Andy Thanks for the great 5* review - our team are delighted! Magda sends her thanks for the mention - much appreciated. The breakfast is fantastic, I would agree. There's so much choice, it sets you up for the day. We look forward to seeing you again soon. Best wishes for 2015! Ina Davies, General Manager More 

Gateshead, United Kingdom
Senior Contributor
31 reviews 31 reviews
13 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 1 week ago

I have stayed at the Penta a lot this year and in general had little to complain about until my last 2 visits.The first was on 11/12/14.arrived at hotel at 21.55,as I was waiting to check in,the staff member asked if I wanted to order food,I said I have until 22.30 and I would like to unwind first,to which she... More 

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Ina D, General Manager at pentahotel Inverness, responded to this review

Dear Graham I am really sorry for any confusion our staff caused. We serve the dinner menu until 22:00 and the bar food menu until 22:30. I will address this with the team to ensure it does not happen again. Thank you for your continued support. Merry Christmas and all the best for 2015. Ina Davies, General Manager More 

1 review
5 of 5 stars Reviewed 1 week ago

The title says it all to be honest. Great hotel right in the middle of Inverness and a stones throw away from the Rail and Bus station. A warm welcome in this modern and friendly hotel. The staff were fantastic and helpful. Would I stay again if in Inverness.....DEFENETLY!!

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Ina D, General Manager at pentahotel Inverness, responded to this review

Dear bradmoirhall WOW!!!! 'Best Hotel in Inverness' - Thank you so much! We really appreciate your very kind review. I will pass on your thanks to the team and hope to see you very soon. A very merry Christmas and all the best for 2015! Ina Davies, General Manager More 

Dundee, United Kingdom
Senior Contributor
27 reviews 27 reviews
4 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Well-located close to the railway station, this hotel changed hands fairly recently and perhaps aims at a specific clientele. The rooms remain basically the same layout and style as with the previous owners and the beds provide a reasonable nights sleep. The room has all the standard requirements such as hairdryer, tea and coffee making facilities, TV and wifi (not... More 

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Ina D, General Manager at pentahotel Inverness, responded to this review

Dear Macbroughty Thanks for your review. We opened in March 2014 and the pentalounge is very different to the 'norm'. We believe we offer a chilled out space, incorporating a multi-functional area with reception, bar, and café, perfect as a neighbourhood hub. We have plans to refurbish every floor, when you will see the penta concept moving into our bedrooms.... More 

Inverness, United Kingdom
1 review
4 of 5 stars Reviewed 2 weeks ago

We went to the penta hotel for some cocktails at the start of our night out. The staff were warm and friendly and even offered us some advice on the cocktail menu. We were seated on some comfy sofas beside the fire which was nice and cosy. We had a lovely time and I would definately go back for an... More 

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Ina D, General Manager at pentahotel Inverness, responded to this review

Dear Ann M Thank you for taking the time to share your review. We agree, the pentalounge offers a really comfy/relaxed area to catch up with friends. Since opening in March, the cocktail menu has been very popular. We look forward to seeing you again when I hope you will try our amazing dinner menu! Have a great Christmas and... More 

Southworth
1 review
3 of 5 stars Reviewed 2 weeks ago

Summed up in a word, it's adequate. The beds were... ok. The service was... ok. The food was expensive, but the location was good. The showers were ok. The TV was very good, having free movies (although not the most amazing selection), and was balanced by the wifi, which was very bad. It's a big hotel and didn't really take... More 

Review collected in partnership with this hotel

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Ina D, General Manager at pentahotel Inverness, responded to this review

Dear Guest Thank you for sharing your experience with us. We hope to see you again in Inverness. All the very best for 2015. Ina Davies, General Manager More 

Glasgow
1 review
5 of 5 stars Reviewed 2 weeks ago

Good hotel, enjoyed my stay. staff were friendly, sky sports in the hotel room. Nice bathrooms with a complimentary shower gel set........................................................................................

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Ina D, General Manager at pentahotel Inverness, responded to this review

Dear Christopher Thanks for your fabulous review, we really appreciate it. Have a wonderful Christmas and we hope to see you soon. Ina Davies, General Manager More 

Belfast
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

I have stayed in the Pentahotel Inverness on a number of occasions and I find it be excellent accommodation at a reasonable price. I especially like the public areas - the reception and bar area and the staff are young and friendly. When I'm away from home, that's very important to me. The food - and the breakfast in particular... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Ina D, General Manager at pentahotel Inverness, responded to this review

Dear Guest We really appreciate your feedback. Thank you for taking the time to share your experience. Porridge is available every morning; our chef cooks this fresh to order. I'm sorry we didn't highlight this to you. We hope to see you very soon. All the very best for the festive period. Ina Davies, General Manager More 

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Additional Information about pentahotel Inverness

Address: 63 Academy Street, Inverness, Scotland (Formerly Ramada Encore Inverness)
Location: United Kingdom > Scotland > Scottish Highlands > Inverness
Price Range (Based on Average Rates): $
Hotel Class:4 star — pentahotel Inverness 4*
Number of rooms: 90
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Also Known As:
Ramada Encore Inverness Hotel Inverness
Pentahotel Inverness Scotland
Hotel Style:
#5 Business Hotel in Inverness
#7 Luxury Hotel in Inverness
#14 Romantic Hotel in Inverness

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