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pentahotel Inverness

4.0 of 5 63 Academy Street | pentahotel Inverness, Inverness, Scotland (Formerly Ramada Encore Inverness)
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pentahotel Inverness
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195 reviews from our community

Traveler rating
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    66
    34
    15
    8
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Fife
1 review
5 of 5 stars Reviewed today NEW

Just had a 2 night stay for business purposes. Great location, great service and I will certainly stay their again. No negatives to note. This was a mid week stay and I was accompanied by several colleagues. Each of us were of the same opinion. The only thing I cannot comment on is the leasure facilities as I did n't... More

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Paisley, Scotland, United Kingdom
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed yesterday NEW

I've stayed in most of the hotels in Inverness town centre as I travel up a lot on business, and I have to say this hotel will be my first choice from now on. I liked the really original take on their reception area and the facilities from the immaculate decor, to the free pool table add in the free... More

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Crawley
1 review
5 of 5 stars Reviewed 3 days ago NEW

The pentahotel Inverness is a lovely place with a helpful staff. Rooms are big and clean and the reception/bar amazing. I would like to thank Sam for the useful informations about Loch Ness lake, she was really nice. Thumbs up! Flavio

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Jakarta
Contributor
12 reviews 12 reviews
11 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This hotel is very clean and more than adequate for anyone doing as I did and need a short stop over. I had arrived in Inverness bus station and missed the last onward connection (train included). The Penta is merely 100 metres from the bus station. The reception was professionally quick and efficient, I had my room and was in... More

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Levenwick
1 review
5 of 5 stars Reviewed 5 days ago NEW

Pleasant hotel which was clean and comfortable, stayed 2 nights with no problems. Nice and handy with the bus station only a couple of minutes away. Breakfast was self service and had a good selection of hot and cold foods. Room was perfect overall we had no complaints at all.

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Edinburgh
1 review
4 of 5 stars Reviewed 1 week ago

I decided to have room service as I had work to do and there was no clear number to call, so I called the operator number which rang out continuously. No one answered and eventually I got fed up and went across the road to Dominoes. Otherwise all very good.

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Ina D, General Manager at pentahotel Inverness, responded to this review

Dear Guest We really appreciate you taking the time to post your review. I am sorry we didn't give you the opportunity to order food with us. I will address this with the team as the telephone should always be answered. I hope this will not deter you from staying again in the future. Very best regards Ina Davies, General... More

Nuneaton, England
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Our group had some specific requirements and I looked at several hotels that I had stayed in Inverness over the years and booked the Penta as it ticked all the boxes. Boy, was I glad I did as first impressions were excellent. Notably the check in with the staff, they were unfazed when I explained about two guests unable to... More

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Ina D, General Manager at pentahotel Inverness, responded to this review

Dear Guest Thank you for your great review. I have shared your review with our team; they are delighted you mentioned them. We are particularly pleased you slept well and found the hotel to be comfortable. I hope you will visit us again soon. Very best regards Ina Davies, General Manager More

Nairn, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 1 week ago

This was the 2nd time I'd tried the Pentahotel in Inverness (1st time for lunch though) and was sorely disappointed again. We were a party of 3 and were the only people in for food, yet still had to catch the eye of the waitress to place our order as she didn't seem particularly interested in our table. It's quite... More

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Ina D, General Manager at pentahotel Inverness, responded to this review

Dear Carol-Ann I am extremely sorry you didn't enjoy your lunch with us. We aim to provide excellent customer service and let you down. The fire alarm is tested every Thursday and on the day you visited us the test ran later than planned. I have sent you a private message and hope this will not deter you from visiting... More

Aberdeen, United Kingdom
Top Contributor
78 reviews 78 reviews
9 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 1 week ago

My friend and I stayed here on a Saturday night, £60 for the room. Couldn't ask for a better location in the city centre! 2 minute walk from bus station and 5-10 minute walk from the shops, bars, clubs. We were impressed by the décor of the room and bathroom with a walk in shower plus TV with a wide... More

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Ina D, General Manager at pentahotel Inverness, responded to this review

Dear Gemmxx Thank you for taking the time to review our hotel and your kind comments are appreciated. The pentalounge is a great space to relax and enjoy drinks with friends. We look forward to seeing you next time. Very best regards Ina Davies, General Manager More

Alexandria
1 review
5 of 5 stars Reviewed 1 week ago

Stayed one night staff were excelent very helpfull and friendly lovely room checked in early no problem very modern great location only two minutes from Rose street car park only £4.50 for 24 hours will defiantly stay again,, well done PentaHotel

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Ina D, General Manager at pentahotel Inverness, responded to this review

Dear Thomas Thank you for taking time to review our hotel. I will share your review with the team. We always aim to offer guests the best possible service; it’s great to be recognised! We do recommend Rose Street car park as it’s easy to access, safe and great value for money. I hope we will see you again very... More

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Additional Information about pentahotel Inverness

Address: 63 Academy Street | pentahotel Inverness, Inverness, Scotland (Formerly Ramada Encore Inverness)
Location: United Kingdom > Scotland > Scottish Highlands > Inverness
Price Range (Based on Average Rates): $$
Hotel Class:4 star — pentahotel Inverness 4*
Number of rooms: 90
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Also Known As:
Ramada Encore Inverness Hotel Inverness
Pentahotel Inverness Scotland

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