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pentahotel Inverness

63 Academy Street, Inverness, Scotland (Formerly Ramada Encore Inverness)
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pentahotel Inverness
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Ranked #17 of 34 Hotels in Inverness
A recent review
5 of 5 stars reviewed yesterday
Nick W Staffin, United Kingdom
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315 reviews from our community

Traveler rating
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108
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Staffin, United Kingdom
Senior Contributor
33 reviews 33 reviews
22 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed yesterday NEW

I arrived at the Pentahotel in Inverness and thought maybe they hadn't paid the light bill this month. The entrance is lit in such a way that a moving light with the logo lights the way to the reception. Reception is once side of the counter and the bar the other. Anyway, once I had become accustomed to the darkness... More 

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Glasgow, United Kingdom
1 review
4 of 5 stars Reviewed 2 days ago NEW

Only issue I had was that the room should have been a No Smoking one, but the one I got was a smoker. Other than that no complaints, bar area and breakfast first class - you could even enjoy a glass of Prosecco.

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Maidstone, United Kingdom
Senior Contributor
29 reviews 29 reviews
8 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 2 days ago NEW via mobile

This is a really hard review to write as we stayed here a year ago and loved it. It was just changing to a Penta hotel then and this time around we were told it was now a full Penta. The rooms are really good value for money, spacious modern and spotlessly clean. This time around we felt the room... More 

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Isle of Skye, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

Perfect location; very polite and helpful staff, lovely clean comfortable room; very quiet for such a central hotel. Thoroughly enjoyed a lovely cold glass of Prosecco in the Pentalounge. An excellent relaxing stay.

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A TripAdvisor Member
2 of 5 stars Reviewed 3 days ago NEW

Disappointed by the quality of the bed; temperature of the shower was not very well regulated, continually changing from hot to cold. Twice we could not gain entry to our room because key (card) was not working. A £4 increase in the price of breakfast in a year, does seem rather steep, at a time of potential deflation. Nevertheless the... More 

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Caithness
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

From the moment I walked through the door I was impressed by the place and more so the staff. The room was clean and pleasant and the bed was very comfortable. Its very close to all public transport routes and the town centre. Only gripe was the prices at the bar. I don't pay that much attention to the pennies... More 

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Gairloch
1 review
4 of 5 stars Reviewed 3 days ago NEW

We booked for one night, the location is really central, the room was big with a really comfy bed, shower was a bit iffy, weak water pressure and constantly flicking hot and cold, the staff were excellent, really friendly, helpful and enthusiastic, they were the best part of the hotel, we didn't have breakfast but it looked really good, apart... More 

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York, United Kingdom
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

The Hotel is just 5 minutes from the train station, and even closer to the bus station . Room was comfortable and had everything we needed. We enjoyed a really good breakfast, pleasant and efficient staff, and free wifi ( if a little slow).

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1 review
1 of 5 stars Reviewed 6 days ago NEW

This has to be the worst hotel I've ever stayed in. On arrival an apology was made as I was being allocated a smoking room which I was surprised about as Scottish legislation dictates that should not be allowed however there appears to be a loop hole. I did not stay in this room and was put in one on... More 

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The North Pole
Senior Contributor
27 reviews 27 reviews
8 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

This was my 2nd stay at this hotel and will not be the last. Funky and modern, comfy with great room and view. Staff were wonderful, whilst being really cool with my 10 yr old. Breakfast buffet was delightful 😀

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Shawn W, Director of Sales at pentahotel Inverness, responded to this review

Dear MrsChristmas68 WOW, thank you for your 5* review. It was an absolute pleasure to welcome you back to the pentahotel Inverness and the team are glad you enjoyed your stay with us. We do hope to see you again in the near future. Kindest regards Shawn Wynne - pentahotel Inverness More 

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