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All 217 Inverness B&Bs / inns

The Chieftain Hotel

2 Millburn Road, Inverness IV2 3PS, Scotland
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The Chieftain Hotel
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Ranked #138 of 217 Inverness B&B and Inns
A recent review
4 of 5 stars reviewed 4 days ago
Derek063 Motherwell, United Kingdom
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77 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • Italian first
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English first
Motherwell, United Kingdom
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Nice hotel in a great city The room has been refurbished and was clean and tidy Great touch to have free bottled water and urn bru in the room !! Close to the city centre 10 minute walk Close to the great glen and the beautiful fort Augustus a must do trip from there

Was this review helpful? Yes 2
Airdrie, United Kingdom
12 reviews 12 reviews
6 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We have just returned from walking the Great Glen Way and this was our last night and we were not disappointed, Rosie you are a credit to the hotel, nothing was to much bother for you, anything we needed I.e. Hairdryer, Batteries for the Remote Control, was dealt with swiftly. Our room which had one large double and a single... More

Was this review helpful? Yes 4
London, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

If not for the terrible loss of one of my most sentimental items, I probably wouldn’t have bothered writing a review about the hotel's poor service - there is never anyone manning the reception as all available staff worked at the bar and the bell at the reception needs to be rung a few times before someone turns up if... More

Was this review helpful? Yes 1
Falkirk District, United Kingdom
4 reviews 4 reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed 4 weeks ago

The bathroom was so musky & damp we had to keep the door shut the smell was so bad. The bed was very cheap with cheap bedding, absolutely no cushioning or comfort, it did look modern though with nice burgundy decor. Curtains didn't block out the light & it was so hot in the hotel we had to keep the... More

Was this review helpful? Yes 2
Senior Contributor
25 reviews 25 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed June 23, 2014 via mobile

The location is a 5 minutes walk from Inverness rail station (and, for distillery nuts, a further 2 minutes walk from the site of the Millburn distillery which closed in the 1980s). We booked well in advance and wanted an inexpensive place to stay for a night before picking up a hire car and continuing our holiday. We arrived quite... More

Was this review helpful? Yes 1
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed June 21, 2014

Made reservation online 3 months ago. arrived yesterday 7:30pm and they had given our room away. Said they reserved a room for us in Palace on the canal. Palace didn't know what we were talking about. Got Chieftain on phone they hung up on us. Two hours later they called and said they'd gotten us a room at Holiday Inn... More

Was this review helpful? Yes 2
Top Contributor
66 reviews 66 reviews
22 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed June 18, 2014

Good location as we were catching a train from the station down the road. We did not have time to explore much of the area, but it was also on the bus route for anyone wishing to go further. They were very busy and seemed short staffed as they were having to multi-task between the bar/restaurant/reception duties which meant somebody... More

Was this review helpful? Yes 1
Kerri L, Manager at The Chieftain Hotel, responded to this review

Dear Guest, Thank you for taking time to leave a comment on Tripadvisor, I appreciate your comments. We do think we have a great location, minutes to the City centre and easy access to bus & train routes! We have been busy lately with the World cup on and staff are always enthusiastic & bubbly even when under slight pressure... More

Top Contributor
106 reviews 106 reviews
17 hotel reviews
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed June 3, 2014

In Inverness and looking for somewhere to watch the football and spotted this place. The Sports Bar was quite empty but the bar staff were friendly and helpful. We ordered food while waiting for the football, it came quickly and was really good (huge portions). Reasonably priced and great for what we wanted.

Was this review helpful? Yes
Kerri L, Manager at The Chieftain Hotel, responded to this review

Dear Customer, Thank you for taking the time to leave a review on Tripadvisor. We are happy you enjoyed your meal at the Chieftain Hotel & hope when you visit Inverness again you will pop in and see us! More

Aberdeenshire, United Kingdom
2 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed May 18, 2014 via mobile

When you arrive all seems fine! Things start to go wrong as soon as you get to your room. The following things really bugged me about this place. The toilet roll holder was broken and the loo roll fell in to the pan, when I took a shower mildew and mould came off the shower screen and swam around my... More

Was this review helpful? Yes 3
Kerri L, Manager at The Chieftain Hotel, responded to this review

Dear Guest, we are disappointed to read your comments above regarding the hotel. I have spoken with housekeeping & maintenance, we have not had any reports of any TV's broken. The mattress in your room is new from a local charitable company, who we would recommend to everyone.The public bar closes at 12.30 & would never had guests in the... More

Montrose, United Kingdom
1 review
5 of 5 stars Reviewed May 11, 2014

8 of us stayed for a stag weekend and couldn't of picked a better place to stay. The rooms were clean, tidy and well presented. The food was excellent both at breakfast and tea. The staff were amazing who couldn't do enough to help us and a special mention has to go to Rosie for looking after us the morning... More

Was this review helpful? Yes
Kerri L, Manager at The Chieftain Hotel, responded to this review

Dear Guest, Thank you for taking time to write a good review on Tripadvisor. We appreciate the feedback & are delighted you all had a great time in the Chieftain Hotel & overall a great weekend. Hope we will see you again in the Chieftain Hotel. More

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Additional Information about The Chieftain Hotel

Address: 2 Millburn Road, Inverness IV2 3PS, Scotland
Location: United Kingdom > Scotland > Scottish Highlands > Inverness
Price Range (Based on Average Rates): $$
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Also Known As:
The Chieftain Hotel Inverness, Scotland

32 photos of this hotel

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Hotel & grounds (9)
Dining (14)
Room/suite (3)
Bathroom (1)


Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant
Official Description (provided by the hotel)
The Chieftain Inverness is a family run Inn just 5 minutes walk from the city centre. Here Liz Lawson and her family ensure that guests enjoy the refurbished rooms, bar & restaurant, where food is available all day from a good value menu.The refurbished 14 en-suite rooms are situated on the first & second floors and have everything you would expect from a Scottish Inn. ... more   less 
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