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Ackergill Tower

Certificate of Excellence
Ackergill Tower By Wick, Wick KW1 4RG, Scotland
Hotel amenities
Ackergill Tower
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Ranked #1 of 4 Specialty Lodging in Wick
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
susan c
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126 reviews from our community

Traveler rating
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    4
    3
    5
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17
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
  • All months
    (126)
  • Mar-May only
    (27)
  • Jun-Aug only
    (34)
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    (38)
  • Dec-Feb only
    (27)
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Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Wonderful stay. Great staff. You feel as if you are a guest in someone's home. Decor fabulous, grounds stunning, rooms just lovely. Special thanks to housekeeping ladies, nothing was too much trouble for them.

Was this review helpful? Yes 1
Dundee, United Kingdom
Contributor
18 reviews 18 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Do not touch this venue with a barge pole! Booked by my son as a special treat, got an email from the company a week before our date saying they had cancelled all bookings and would refund our money which was not acceptable as we had planned a whole weeks holiday round this visit. Entirely unprofessional conduct which suggests a... More 

Was this review helpful? Yes 1
Caithness and Sutherland, United Kingdom
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Went here for our christmas dinner party night, i have never been so disappointed in a meal anywhere. The sprouts were so hard you couldn't get your fork in them, one small square roast potato, a table spoon of gravy, table spoon of potatoes and 2 slices of carrot one slice of beef and it was all cold. Raspberry cheesecake... More 

Was this review helpful? Yes 1
AmaZingVenues, General Manager at Ackergill Tower, responded to this review

Dear Julie, Thank you for your comments and my sincere apologies for this upset to your party. I am looking into this matter and will come back to your group directly. Best wishes Ken Buchanan More 

Sunderland, United Kingdom
Top Contributor
416 reviews 416 reviews
117 hotel reviews
439 helpful votes 439 helpful votes
4 of 5 stars Reviewed 3 weeks ago

First the place is fantastic. It's a trek to get here from just about anywhere in the UK. It is remote but all the better for that. Our room was a four poster overlooking the sea and rugged coast we sat and watched storms come and go fantastic. The public rooms are lovely and exploring the castle is encouraged. There... More 

Was this review helpful? Yes 4
AmaZingVenues, General Manager at Ackergill Tower, responded to this review

Dear Mr Sutherland, Thank you for your comments and disappointed to learn that all our fires were not lit in the upper public floor rooms. I will look into this matter and look forward to welcoming you back to Ackergill in the future. Best wishes, Ken Buchanan More 

Bedford, United Kingdom
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My wife and I have been on a small tour of the highlands and she booked the castle for three nights ! As you drive down the drive the view of the Tower is breath taking the sea is literally beside it ! Our room was stunning ! The house keeping staff are really special they know the area and... More 

Was this review helpful? Yes 1
London, England, United Kingdom
Contributor
17 reviews 17 reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I got asked to book this place on behalf of my boss and from the get go, the team were wonderful. They completely accommodated all the guests needs and special requests. All the team were cheerful and helpful and offered lots of solutions for all the little added extras. This is what true customer service should be like. The feedback... More 

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London, United Kingdom
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 8, 2015

We stayed at Ackergill Tower over the New Year and the experience was amazing. The staff cannot do enough to help, the setting and scenery are fantastic and the activities on offer were so much fun. You can golf, shoot, fish, take a leisurely stroll to John O Groats or go off road with a mountain bike. For those less... More 

Was this review helpful? Yes 4
High Wycombe, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 7, 2015

I went to ackergill tower for my friends 30th and New Years and it was just the most amazing place... The castle itself is beautiful,my welcome was just so warming from all the staff they made me feel so at home already, our room was perfect with a fantastic view of the ocean. The meals thoughout our stay presented and... More 

Was this review helpful? Yes 2
London, United Kingdom
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 6, 2015

We stayed at Ackergill Tower with family and friends over the New year and it was an experience that we will never forget. Our room was luxurious with a wonderful sea view. Being there was stepping back in time but with all the comforts of modern day living. Scotland has a reputation for being very cold but not so at... More 

Was this review helpful? Yes 5
London, United Kingdom
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 5, 2015

I stayed at Ackergill Tower with a group of friends over New Year. It was an amazing experience. The venue is absolutely outstanding, each is bedroom unique and stunning. Not to mention the fantastic seaviews and breath taking scenery! The staff couldn't do more for us and arranged us excellent activites from fly fishing, clay pigeon shooting, bagpipe lessons to... More 

Was this review helpful? Yes 3
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