We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Norseman Hotel

3.0 of 5 Riverside, Wick KW1 4NL, Scotland
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Norseman Hotel
Professional photos View all
Browse nearby
Norseman Hotel
Write a Review

167 reviews from our community

Traveler rating
    55
    60
    28
    9
    15
See reviews for
29
41
12
39
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
  • All months
    (167)
  • Mar-May only
    (49)
  • Jun-Aug only
    (46)
  • Sep-Nov only
    (50)
  • Dec-Feb only
    (22)
All months
1 review
1 of 5 stars NEW

Arrived at the hotel and thought this might not be too bad. Got to our room which was clean enough and the nightmare began. Asked for an iron which arrived a bit later which was no surprised because it looked like it had travelled through time...utterly disgusting and pretty much useles.. During the pointless ironing process the banging started which... More 

Was this review helpful? Yes
Wick, United Kingdom
Contributor
18 reviews 18 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed December 21, 2014

Pre Christmas dinner from the carvery cooked to perfection and very reasonably priced. This is a great venue for meeting up with friends and great food is at the heart of this. Today I had my Christmas dinner just a few days early, and a catch up with a good friend. Nothing better. The menu has traditional British cooking and... More 

Was this review helpful? Yes
Andrew M, Owner at Norseman Hotel, responded to this review

Dear Northstar2014, Thank you for taking the time to review us. We are delighted that you enjoyed your experience with us. We take pride in our menu and it is encouraging to hear that it is being recieved so well. It is important to us that we meet customer vaules, and that customers feel comfortable and relaxed during their visit.... More 

Bonar Bridge, United Kingdom
Contributor
19 reviews 19 reviews
3 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed November 4, 2014

When I was told we were going to stay in Wick my heart kind of sank. Never been before, but the image from friend's descriptions were bleak. I was therefore very surprised when I visited the area and stayed at the Norseman. Very clean, the staff and management very kind and helpful, the place with some years on its shoulders... More 

Was this review helpful? Yes 1
Andrew M, Owner at Norseman Hotel, responded to this review

Dear Triantours, Thank you for taking the time to review us. We are delighted that you enjoyed your stay with us. It has been with great effort that we have been investing in improving the interior and exterior of the hotel as it is an old building, and it is enouraging to hear that our investments have been paying off... More 

Edinburgh, United Kingdom
Top Contributor
74 reviews 74 reviews
12 hotel reviews
69 helpful votes 69 helpful votes
5 of 5 stars Reviewed October 28, 2014

One has to understand that Wick is a fairly small town, and it is almost at the tip of Scotland. Bearing that in mind, then this hotel does its very very best - against difficult & trying an economic background! That's why I rate them 'excellent', for what they do. The food is first rate, having dined here now on... More 

Was this review helpful? Yes 2
Andrew M, Owner at Norseman Hotel, responded to this review

Dear Andrew Y, Thank you very much for taking the time to leave us a review. The hotel is based in a building dating back to the 1970s, and we are currently working on making investments to improve the interior and exterior. It has so far and will continue to be a long project, but hopefully one that will see... More 

Contributor
12 reviews 12 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed October 20, 2014

My wife and I and a few friends visited this hotel for the weekend, the breakfast service was a disaster, you could help yourself to a hot breakfast only if they had food out to choose. Several items were absent and they were not fast at replenishing the items required. My wife and two of her friends waited 20 minutes... More 

Was this review helpful? Yes
Andrew M, Owner at Norseman Hotel, responded to this review

Dear Derek F, Thank you for taking the time to leave feedback. I apologise sincerly that you did not find our breakfast service to be accommodating. It is very important to us to maintain a high standard of service when serving customers, and to ensure that they feel welcomed and comfortable during their visit. Our staff are trained to provide... More 

Troon, United Kingdom
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 16, 2014

I was working in Wick and had the Sunday carvery recommend. The tomato soup tasted as if it was homemade followed by a huge selection of fantastic meats and vast selection of different veg and potatoes. The deserts again were of high quality, especially the cheesecakes. Worth every penny.

Was this review helpful? Yes 2
Andrew M, Owner at Norseman Hotel, responded to this review

Dear Thewando, Thank you very much for taking the time to give us a review. We are delighted to that you ejoyed your visit. The carvery is very popular among visitors and locals, and it is encouraging to hear such positive feedback. It is important to us that customers feel welcomed and accommodated to by staff no matter how long... More 

Stranraer, United Kingdom
Senior Contributor
46 reviews 46 reviews
17 hotel reviews
61 helpful votes 61 helpful votes
5 of 5 stars Reviewed October 14, 2014

I stayed here after having a flight cancelled from Wick. The check in staff were very helpful and accommodating. My room was a good size and the bed was huge. The food here really was excellent...and it had home cut chips!!! I ordered the chicken fillets, they had been battered in house and were fresh. The chips were some of... More 

Was this review helpful? Yes 2
Andrew M, Owner at Norseman Hotel, responded to this review

Dear Daniel M, Thank you very much for taking the time to give us a review. We are delighted that you found your stay with us comfortable and accommodating. It is important to us that customers feel welcomed during their stay and they are met with friendliness and warmth. Our meals are something we take great pride in and it... More 

Edinburgh
Top Contributor
100 reviews 100 reviews
35 hotel reviews
79 helpful votes 79 helpful votes
3 of 5 stars Reviewed October 14, 2014

This is a hotel which is A typical if lack of investment in the asset. Probably because margins are very thin and you can't thicken them without investment ... and so the vicious circle. Now if you look beyond the superficial you have a clean and satisfactory nights accommodation. Yes the rooms need investment in new decor but everything works.... More 

Was this review helpful? Yes
Andrew M, Owner at Norseman Hotel, responded to this review

Dear u12mjw, Thank you taking the time to leave feedback. The hotel is based in a building dated back to the 1970s. We are currently investing in making improvements, it has been and continues to be a long project. Hopefully at the end of this project customers will see our investments as worthwhile. We are delighted that you found your... More 

Cumbria
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed October 6, 2014

Hotel is located centrally in town and is near the river. Plenty of parking space either at the hotel or just over the road in the free public car park. Good access for wheelchairs and less able patrons. The Sunday carvery has a good reputation in the area and this is well deserved. 3 courses and as much food as... More 

Was this review helpful? Yes 3
Andrew M, Owner at Norseman Hotel, responded to this review

Dear Jayelpea, Thank you taking the time to leave a review. We are delighted that you have enjoyed your experience with us. The Sunday Carvery is very popular among locals and tourists alike, and it is encouraging to hear that is has been recieved well. Thank you again for your review. Kind regards, Andrew More 

1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed October 5, 2014

Our room was outdated and shabby. The mattress was lumpy and uneven. The shower had mold in it. The walls were so thin that I could literally hear the person in the next room snoring. I would have left and booked in another hotel had we not already paid for this room previously. The worst hotel stay of my life!!!!

Was this review helpful? Yes 2
Andrew M, Owner at Norseman Hotel, responded to this review

Dear Suzlepod, Thank you taking the time to leave feedback. It is with my deepest apologies that you did not enjoy your stay with us. The hotel is old, dating back to the 1970s, and we are currently working on improving both the interior and exterior of the hotel. It has been a long project and is still ongoing. Hopefully... More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Norseman Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Norseman Hotel

Address: Riverside, Wick KW1 4NL, Scotland
Location: United Kingdom > Scotland > Scottish Highlands > Caithness and Sutherland > Wick
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Norseman Hotel 3*
Number of rooms: 48
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, Despegar.com, Priceline, Travelocity, HostelWorld, Agoda, Odigeo and Tingo so you can book your Norseman Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Norseman Hotel Wick, Scotland

38 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (15)
Viewed
Dining (2)
Viewed
Bathroom (1)
Viewed
Room/suite (1)
Viewed
Hotel & grounds (3)
Viewed
Pool/beach area (1)
Viewed
Other (7)

Management photos: Courtesy of the property manager

Viewed
All management photos (23)
Viewed
Room/suite (7)
Viewed
Dining (4)
Viewed
Hotel & grounds (6)
Viewed
View from room (1)
Viewed
Other (5)
Hotels you might also like...
Check In Check Out
Price Your Stay