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Norseman Hotel

#2 of 4 Hotels in Wick
Certificate of Excellence
Riverside, Wick KW1 4NL, Scotland
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Norseman Hotel
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192 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
  • All months
    (192)
  • Mar-May only
    (68)
  • Jun-Aug only
    (52)
  • Sep-Nov only
    (50)
  • Dec-Feb only
    (22)
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Beal, N Yorks
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

First glance from the outside gives the impression of a dreary drab place. Nothing could be further from the truth. Great staff, nice rooms, good food. It does overlook a supermarket car park, but a very short walk leads to a lovely park by the river.

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Whitstable, Kent
Level Contributor
58 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed 4 weeks ago

have eaten here twice this week. The first was as part of a party of 7 and the second a carvery. Food was well prepared and presented, staff were pleasant and the prices reasonable. This is not a cheap area to stay or eat out by my standards but this hotel offers good food at keen prices. Don't know what... More 

Was this review helpful? Yes 1
Andrew M, Owner at Norseman Hotel, responded to this review

Dear gas65, Thank you for taking the time to leave us a review. We are delighted that you enjoyed your visit to us and that you found the staff to be friendly. We take a lot of pride in our food and it is always encouraging to hear that the customers enjoy their meals. Thank you again. Kind regards, Andrew More 

Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 5 weeks ago

I was at this hotel for only 1 night during a business trip. The hotel is close to the centre of Wick. Pro: location, price(as I stayed a total of 7 days in week in other hotels in Wick) Cons: furniture which is quite old, there was no water pressure in my room so showering was a nightmare, breakfast which... More 

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Andrew M, Owner at Norseman Hotel, responded to this review

Dear Codrut G, Thank you for taking the time to leave us your feedback. The hotel building dates back to the 70s and so upgrading the facilities and the interior and exterior of the building continues to be a long project. So far we have seen positive changes and hope to continue to make worthwhile differences in the near future.... More 

London, United Kingdom
Level Contributor
122 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
3 of 5 stars Reviewed June 22, 2015

Initial impressions are discouraging with a grim exterior and threadbare furniture in reception. The Receptionist on duty when we arrived was charmless. The room I had was functional and ok if a little tired, especially the bathroom which looked overdue for refurbishment. The stand out feature was the excellent breakfast offering, including a wide range of berries, served by cheery... More 

Was this review helpful? Yes 1
Andrew M, Owner at Norseman Hotel, responded to this review

Dear FliesM20P, Thank you for taking the time to leave us your feedback. The building is very old and we are currently in the process of upgrading it. It has been a long project and one that we continue in hopes to improve the interior and the exterior of the hotel. It has proved worthwhile so far and we hope... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed May 29, 2015

We had a very pleasant lunch on the 28th May. Decent food at a reasonable price in quite attractive environment. Staff were very busy but perfectly friendly.Our meal was spoiled, however by the stupidly arrogant people near us who complained about everything and bullied the staff. Give the place a try - it's fine.

Was this review helpful? Yes 2
Drachten, The Netherlands
Level Contributor
57 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed May 29, 2015

We first thought about going to two other places, before ending up here. But we were glad it went that way. Had a very good dinner. Informal and was a nice atmosphere. Staff was friendly. Food was really good and more then enough. Really can suggest this place to eat in Wick.

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Andrew M, Owner at Norseman Hotel, responded to this review

Dear 2nstra, Thank you for taking the time to leave us your review. We are delighted that you happy with your decision to stay with us. It is important to us that guests feel comfortable and welcomed during their visit. We are very proud of food and it is always encouraging to hear that our guests enjoy their dinner. Thank... More 

Level Contributor
41 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed May 25, 2015

Stayed for two weeks for work. Lovely comfy, cosy room with good facilities. WiFi access throughout hotel is complimentary. Excellent breakfast choices and outstanding food at night. Staff are very helpful and polite. Will definitely be back.

Was this review helpful? Yes 1
Andrew M, Owner at Norseman Hotel, responded to this review

Dear Sharon S, Thank you very much for taking the time to leave us a review. We are delighted that you enjoyed your stay with us and that you found the facilities and staff to be accommodating and welcoming throughout your stay. It is important to us that all guests feel comfortable no matter how long or short their visit... More 

Birmingham, United Kingdom
Level Contributor
59 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
3 of 5 stars Reviewed May 25, 2015

Visited Wick en route to John O Groats and Orkney Pros Staff- a special mention of Pat Location( centre of wick) Close to amenities Clean room Tv and tea and coffee facilities Good breakfast Free parking Cons Tired and dated hotel Picture an average travelodge

Was this review helpful? Yes 1
Andrew M, Owner at Norseman Hotel, responded to this review

Dear pseudonomad, Thank you for taking the time to leave us a review. The Norseman Hotel is in the process of being updated, it has thus far been a long project but one that has seen many positive changes. We are continuing this project with hopes that visitors will continue to see these updates to both the interior and the... More 

Glasgow, Scotland, United Kingdom
Level Contributor
74 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 stars Reviewed May 24, 2015

Visited Wick for Holiday weekend and dined within the Restaurant of the Hotel It was one of the best Sunday Lunches I have had in a long time Efficient staff met and welcomed Escorted to a table an explained that the starter would be served by staff and drinks order taken Piping Hot freshly made soup and then the carvery... More 

Was this review helpful? Yes 1
Andrew M, Owner at Norseman Hotel, responded to this review

Dear James M, Thank you very much for taking the time to leave us your review. It is important to us that all our guests feel welcomed and comfortable by our staff no matter how long or short their visit may be. We take pride in our food and it is always encouraging to hear that the carvery continues to... More 

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