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Norseman Hotel

3.0 of 5
Riverside, Wick KW1 4NL, Scotland
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Norseman Hotel
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Norseman Hotel
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176 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
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Aberdeen, United Kingdom
Senior Contributor
36 reviews 36 reviews
17 hotel reviews
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Spent 3 nights at the hotel over the weekend for a wedding function. The hotel room is adequate, clean, has tea and coffee making facility. The shower is not very good, not have enough pressure. The lounge area is spacious, however, furniture needs a major update and lots of TLC. No lift in the hotel so quite difficult to carry... More 

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Reviewer
5 reviews 5 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

An amazing array of food which is freshly made to a really high standard. Fantastic! Well worth a visit. Remember and leave room for sweets!!!! Unbelievable. I would also book as it can be really busy. I have never been to a Carvery where there is such an amazing selection of food. From roasts to macaroni cheese!

Was this review helpful? Yes 1
Edinburgh, United Kingdom
Senior Contributor
43 reviews 43 reviews
23 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This was the cheapest hotel i could find in Wick,but turned out to be a great choice.Staff were very helpfull,breakfast was great.Room was very clean and tidy,good shower.Only complaint was the bed was not great and room was very warm.Lovely pint in the bar and good menu.To sum up,if your looking for a good hotel and a great price you... More 

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Inverness, United Kingdom
2 reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed at The Norseman from November to March whilst working in Wick and I thoroughly enjoyed staying here. The staff were all very friendly and couldn't do enough to make me feel at home. I had a room looking out over the gardens at the rear of the hotel and I had no problem with noise and managed to... More 

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Andrew M, Owner at Norseman Hotel, responded to this review

Dear Russel B, thankyou for your kind words and for taking the time to write your review. We are delighted that you enjoyed your stay and I am particular proud of the team for looking after you to your satisfaction over such a long stay, I have passed this onto the team and they all asked when are you coming... More 

Quebec, Canada
Senior Contributor
36 reviews 36 reviews
15 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We were welcomed on arrivals and shown to our room. Many swanky hotels dan't do this! Our room at the back was very comfortable, and we experienced minimal noise. We enjoyed the spacious lounge with real fire. The restaurant served an excellent meal from a short (that's good!) menu that was very imaginative. Brilliant food well presented in good sized... More 

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Andrew M, Owner at Norseman Hotel, responded to this review

Dear Mungo88, Thank you taking the time to leave us a review. We are delighted that you enjoyed your stay not just in the hotel itself but also in Wick. It is important to us that our guests feel accommodated to and comfortable by our staff whether it is being greeted at the door or being waited on during meal... More 

Scotland, UK
Senior Contributor
24 reviews 24 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed March 14, 2015

Haven't stayed here but stopped by with my parents for coffee and a cream scone. Apparently it's under new ownership, the decor was very tasteful and dining room was comfortable. The staff were efficient and very courteous and made sure we had everything we needed. Coffee was delicious as was the freshly made cream scone. Lovely quiet place to go... More 

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Andrew M, Owner at Norseman Hotel, responded to this review

Dear highlander88_10, Thank for taking the time to leave us a review. We are delighted to hear that you enjoyed your visit. Decorating has thus far been a long project but it is good to hear that the new decor is being appreciated and is being seen as a positive impact on the appearance of the hotel. It is of... More 

Wick, United Kingdom
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed March 14, 2015

Looking for somewhere to eat in Wick at 7pm on a Tuesday, we were pleasantly surprised to see this Hotel serving meals. The staff were very welcoming, the menu had a great selection of Starters, Mains & Puds. Having a friend up on holiday, I was keen that they had a great dining experience, Valerie & the other staff ensured... More 

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Andrew M, Owner at Norseman Hotel, responded to this review

Dear Cllr Neil M, Thank you very much for taking the time to review us. We are delighted that you and your friend enjoyed your visit to us. We take great pride in serving home made food and hope to continue to serve at an excellent standard. We are also happy to hear that the staff were accommodating during your... More 

Inverness, United Kingdom
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 8, 2015

As a local never stayed here so cant comment about the rooms but had a small family get to gether, the starters well the two choices of soup i tryed both both good consistency and well flavoured and season and the meats all well cooked and the choice of vegetables were all well seasoned and the servers at the unit... More 

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Andrew M, Owner at Norseman Hotel, responded to this review

Dear bigflo121, Thank you for taking the time to leave us a review. We are delighted that you and your family enjoyed your visit. We take great pride in our food and fortunately the carvery proves to be very popular with locals and tourists. Thank you again for the review. Andrew More 

Aberdeen, United Kingdom
Contributor
15 reviews 15 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 4, 2015

We arrived after a long drive from Aberdeen and were a little disappointed with the outside 'pre-fab' sort of look to the hotel. Inside though it is lovely; the decoration is modern but classy, and there is a nice lounge. We were staying for a wedding so went out for dinner, enjoying the closeness of Wick town centre (2 minute... More 

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Andrew M, Owner at Norseman Hotel, responded to this review

Dear gregorstewart, Thank you for taking the time to leave us feedback. The hotel is quite an old building and we are continuing on improving the quality of both the facilities and appearance in the inside and the outside. We are delighted that you found our staff accommodating and enjoyed your breakfasts during your stay. Thank you again. Andrew More 

1 review
1 of 5 stars Reviewed March 1, 2015

Arrived at the hotel and thought this might not be too bad. Got to our room which was clean enough and the nightmare began. Asked for an iron which arrived a bit later which was no surprised because it looked like it had travelled through time...utterly disgusting and pretty much useles.. During the pointless ironing process the banging started which... More 

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Andrew M, Owner at Norseman Hotel, responded to this review

Dear mrsmac1978, So sorry to read your review, please accept our sincere apologies for your disappointment. Our Housekeeper has inspected all our irons and has found no faults but appreciate that this has caused you inconvenience. Very sorry that you did not get a good nights sleep, if you could contact me directly at the hotel when convenient, it would... More 

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