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Mackays Hotel

#1 of 4 Hotels in Wick
Certificate of Excellence
Union Street, Wick KW1 5ED, Scotland
Hotel amenities
Mackays Hotel
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Ranked #1 of 4 Hotels in Wick
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
claireinverness inverness
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210 reviews from our community

Traveler rating
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    4
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26
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
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English first
  • All months
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inverness
Contributor
17 reviews 17 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

THE only place to stay in Wick. Food was superb, cooked and presented to perfection....oh such flavours. All staff so caring and attentive. A rather dated hotel but would not ooze the cosiness and warmth if it was a modern minimalistic place. The rooms have everything you need. The bed was a bit firm for me but It's so homely... More 

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London, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

I had a wonderful, relaxing weekend stay at this lovely, comfortable hotel. The staff were very friendly and extra helpful. The food in the Bistro is just delicious and they have a very impressive wine list. Highly recommended!

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MackaysHotel, Owner at Mackays Hotel, responded to this review

Dear Catherine C So glad you enjoyed your trip to the area and your stay in our hotel. Our chefs are very talented - it's great being fed when we are working! Murray looks after the wine list himself and he enjoys doing it! Thank you for taking time to post a review and we hope to welcome you back... More 

Inverness, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago via mobile

My husband and I have always enjoyed staying here overnight or visited for lunch time to enjoy a delicious steak sandwhich with horseradish accompanied with melt in the mouth hand cut chips, beautifully presented. Rooms are basic but top notch. The owner Murray always remembers us and he and the rest of the staff are very welcoming and hospitable.Breakfast is... More 

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MackaysHotel, Owner at Mackays Hotel, responded to this review

Dear Heather_Richards_12 Thank you for taking the time to leave a review for us. Our chefs do an amazing job with the fresh local ingredients they source. Your steak was Mey Selections - farmed within a 100 mile radius of the Castle of Mey. Glad you liked the refurbished rooms too! Look forward to seeing you on your next trip... More 

Budapest, Hungary
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 16, 2015

I was blown away by the customer service and care we were given! My boyfriend and I arrived in Wick a little after 9 pm and hadn't made any accommodation reservations, thinking it would be easy to find something. Everything we checked was already full, then we stopped by MacKay's. It was full too, but the manager, Murray, actually called... More 

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MackaysHotel, Owner at Mackays Hotel, responded to this review

Dear MWOregonian So glad we were able to find you accommodation, the air is great here but we wouldn't want you sleeping outside at this time of year! I hope you enjoyed your visit to Caithness and that you had time to look around the area. Haste ye back! Kind regards Ellie Lamont More 

Bishops Stortford
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 13, 2015

My first visit to Wick and it certainly didn't disappoint. Mackays Hotel is a hidden gem, fantastic accommodation, food you just can't get enough of and attention to detail which makes for a very enjoyable stay. Looking forward to returning for another stay very soon.

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MackaysHotel, Owner at Mackays Hotel, responded to this review

Dear sharronash Great to hear you enjoyed your first visit to Wick and that we added to your enjoyment! G,lad you enjoyed exploring our lovely area as well. Looking forward to seeing you for your next visit! Kind regards Ellie Lamont More 

London, United Kingdom
1 review
4 of 5 stars Reviewed February 8, 2015

A business trip took me to Wick a couple of weeks ago and I stayed for three nights in Mackays Hotel. Good service, excellent breakfast, friendly people at the desk and in the bar! The restaurant is good, local food, good fish. The bar is cozy and so are the rooms. The whole place makes you feel warm, welcome and... More 

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MackaysHotel, Owner at Mackays Hotel, responded to this review

Dear Michael S Thank you so much for taking the time to write a review. We are very pleased to see you experienced our Mackays Magic and hope to welcome you back again soon. Kind regards Ellie Lamont More 

brechin
Contributor
11 reviews 11 reviews
11 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 20, 2015

Had to go to Wick to visit relative in Hospital and this hotel was so convenient.Lovely clean and comfortable room,great food and such friendly staff.Only problem we had was,some inconsiderate person having tv on till 0130 one morning.Think they should ban TV sets from hotel rooms.

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MackaysHotel, Owner at Mackays Hotel, responded to this review

Dear danonebrechin Thank you for taking the time to post your review of our hotel. I am so sorry that you were inconvenienced by the tv in another room and if this happens again please call the night porter and he will ask the resident to turn the tv down. Great to hear you enjoyed your stay with us and... More 

1 review
5 of 5 stars Reviewed January 4, 2015

Being a regular traveller, ten seconds is all it usually takes to form an impression of a hotel. This "ten second appraisal" covers atmosphere, welcome, helpfulness, courtesy and impressions of professionalism. Mackays hotel scored ten from ten and the remainder - standard of room, restfulness, quietness (remarkably so considering its central position) all fell into the same high standard. There... More 

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MackaysHotel, Owner at Mackays Hotel, responded to this review

Dear colin c We will need to remember the 10 second test, over the moon we passed, Mackays Magic at its best! Thank you for taking the time to leave your feedback, the team will be really pleased to hear it. Do come back and see us soon Kind regards Ellie Lamont More 

1 review
5 of 5 stars Reviewed January 3, 2015 via mobile

This is an excellent hotel, very warm welcome and the food is superb. It is a traditional Scottish style to a high standard. The management and staff are well trained and have an excellent knowledge of the area.

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MackaysHotel, Owner at Mackays Hotel, responded to this review

Dear MansfieldTain Thank you so much for taking the time to post a review and it's great to hear we delivered our Mackays Magic for you. We hope you come back to visit soon! Kind regards Ellie Lamont More 

Erskine, United Kingdom
Reviewer
3 reviews 3 reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed December 21, 2014

1st time in Wick, lovely hotel, made to feel very welcome, clean rooms, good food, staff very pleasent and very helpful, would highly recommend this hotel. Family run hotel, my son stays there 3 nights a week through his work, must be good.

Was this review helpful? Yes 1
MackaysHotel, Owner at Mackays Hotel, responded to this review

Dear Jim B Thank you for posting a review for us and we are glad you enjoyed your stay with us, especially under the circumstances. Do come and visit us again for a proper holiday! Have a lovely Christmas! Kind regards Ellie Lamont More 

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