We were travelling to John O'Groats (which is less than an hour from this town) and just decided to take a chance an seek availability on spec. The hotel was lovely, location was great, middle of town, all amenities (bars/restaurants etc) all within a few minutes walk. The bar is small and homely, the staff friendly, and they made some... More

This is an absolute gem of a hotel . The level of service here is outstanding. The owner was very much" around" and accessible. The level of personal service and care from all the staff was quite outstanding and many other Scottish hotels could take a leaf out of their book. The room was of a very high standard and... More

I stayed at the Mackay hotel for just under 2 weeks for work. The staff were extremely friendly and very willing to help. As I would be eating in the hotel restaurant during my time there, they offered to make me anything I wanted from the kitchen if I wanted anything lighter to eat in the evenings. I would mention... More

Bathroom was very clean, overall the room was nice and clean. Breakfast was enough, with the staff was everithing all right. Great location!

Was far more than I would have ever expected, stayed in a double room which was more than adequate. The No.1 brasserie was fantastic. I had a great lunch which even though a bowl of soup and sandwich was great and hearty with really good ingredients. The dinner at night time was fantastic with local beef top of the menu.... More

We stayed at Mackays Hotel in Wick in July 2011, it was a short stay (1 Night) and it is difficult to get a full impression from such a short stay. On the Plus Side: Very friendly staff, the common area decor was very nice, parking was no problem and the standard of food served was excellent. On the minus... More

2nd time here. Stayed on business trip as the Hospital is straight accross the road.....tip... you can stay parked outside the hotel and walk to the hospital. Very warm welcome in small but pleasant reception area. I was staying in a single room which was pretty small with traditional if not slightly old fashioned decor. Room was clean and comfortable... More

Nice food and staff are really nice. It was a pleasure staying there

I had fish and chips which was lovely and I didn't need anything else but my mum had a vegetarian quiche which was looked more like a starter than anything else. Friendly and good service.