We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 4 Wick hotels

Mackays Hotel

3.0 of 5 Hotel   |   Union Street, Wick KW1 5ED, Scotland
Hotel amenities
Mackays Hotel
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
Save Saved
You added Mackays Hotel to your Saves list
87%
Ranked #1 of 4 Hotels in Wick
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed yesterday
jimbo367 Glasgow, United Kingdom
Write a Review

185 reviews from our community

Traveler rating
    104
    57
    16
    5
    3
See reviews for
24
69
12
38
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
  • English first
  • German first
  • Italian first
  • Any
English first
  • All months
    (185)
  • Mar-May only
    (41)
  • Jun-Aug only
    (75)
  • Sep-Nov only
    (53)
  • Dec-Feb only
    (16)
All months
Glasgow, United Kingdom
Top Contributor
233 reviews 233 reviews
111 hotel reviews
228 helpful votes 228 helpful votes
3 of 5 stars Reviewed yesterday NEW

I stayed here one night on business, the room was fine a little dated with its decor but decent facilities, I had dinner in the restaurant and it was very nice, fresh and plentiful and the service was good. Not the hotels fault but noise from trucks going over the mini roundabout outside woke me every now and again, not... More

Was this review helpful? Yes
Chevy Chase, Maryland
Contributor
11 reviews 11 reviews
10 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW

We arrived without reservations. Hotel was full. Even though we weren't staying at the hotel, the manageress called other hotels in Wick to find us a room. After many calls to other hotels in Wick which were also full, she reserved a room for us in John O'Groats which was very nice. We were so impressed with manageress' kindness in... More

Was this review helpful? Yes
dubai
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Stayed at this hotel for a few days en-route to Orkney. It is the ideal base in Wick to explore the Caithness area and was very comfortable and homely. The room was clean, quiet and well maintained, the bar is very nice and the staff were all very friendly and helpful. The only gripe is that being there for four... More

Was this review helpful? Yes
Edinburgh, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

I always hate visiting the top of Scotland with work, but whenever I do this hotel makes me feel welcome and relaxed after a long drive. Nice friendly staff, good clean rooms and an all round friendly atmosphere. One of the most friendly hotels I've ever been to.

Was this review helpful? Yes
Sugar Land, Texas
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at the hotel on our way to the Orkneys. The hotel could not have been nicer. The rooms were very clean and comfortable. The food in the restaurant was very good. The staff could not have been nicer. This is one of those rare places where I cannot find something negative to say.

Was this review helpful? Yes
Aberdeen, United Kingdom
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We stayed at the hotel to attend a family wedding. We had booked a family room which was perfect. Our daughter loved the room and created her own 'den' in the alcove area! The room was very bright and spacious and there was plenty of room for us all to get ready. The staff were very welcoming and friendly and... More

Was this review helpful? Yes
MackaysHotel, Owner at Mackays Hotel, responded to this review

Dear Alexander M Thank you for giving us your feedback. Love your daughter's idea of the 'den', think I'll try it out myself! So glad to hear you enjoyed being looked after by us and also the wedding, we love a wedding here at Mackays! Hope you all come back to visit soon. Kind regards Ellie Lamont More

haughley
Contributor
12 reviews 12 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

lovely hotel with friendly staff . Added bonus of turning up to find I had an apartment rather than a bedroom with complimentary membership of local gym to work of the excellent food in the hotel bistro. Strongly recommend you try the local Caithness beer

Was this review helpful? Yes
MackaysHotel, Owner at Mackays Hotel, responded to this review

Dear geoffHaughley Great to hear you enjoyed the apartment and our complimentary use of the gym! Even better you enjoyed our Mackays Magic!. Thank you for taking the time to post your review and we hope to see you back soon. Kind regards Ellie Lamont More

Bradford, United Kingdom
Contributor
11 reviews 11 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Warm and welcoming hotel excellent quality rooms comfy with nice finishing touches.It has a lovely bistro and a cosy bar it is situated next to the river.it is an old hotel but has been modernised to a very good quality

Was this review helpful? Yes
MackaysHotel, Owner at Mackays Hotel, responded to this review

Dear 12071948 Thank you for your review, I am so pleased you liked the way we have updated the hotel. It can be a challenge to do this and kept the character of the hotel of this lovely building! Even better to hear you felt we were warm and welcoming, this is our main aim for our guests, along with,... More

Aberdeen, United Kingdom
Contributor
15 reviews 15 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We spent just one night at Mackay's, and found it a clean, comfortable hotel with friendly staff and a welcoming atmosphere. Our room was a spacious double on the first floor, overlooking the river, and was quite sufficient for our needs. On checking in the receptionist asked if we'd like to eat in the restaurant that evening, which we did... More

Was this review helpful? Yes
MackaysHotel, Owner at Mackays Hotel, responded to this review

Dear Zoe C I am so sorry the staff did not acknowledge you on leaving, it is most unusual and thank you for bringing my attention to the potential training issue. It's great to hear they looked after you well despite that wee slip up. The lift is small but I like to use it as an opportunity to get... More

Contributor
11 reviews 11 reviews
9 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed one night on the way to John o Groats and were pleased we had booked in advance for dinner as the restaurant was full. The hotel was clean, the bedroom well appointed and comfortable. We were very impressed with both the food and the level of service we received in the No1 bistro. Although the menu was a... More

Was this review helpful? Yes
MackaysHotel, Owner at Mackays Hotel, responded to this review

Dear KandHW Thank you for your review. We are so happy you enjoyed your stay with us and hope you enjoyed your visit to John O'Groats too. We look forward to welcoming you back to our hotel soon. Kind regards Ellie Lamont More

Do you own or manage Mackays Hotel?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Mackays Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Mackays Hotel

Address: Union Street, Wick KW1 5ED, Scotland
Location: United Kingdom > Scotland > Scottish Highlands > Caithness and Sutherland > Wick
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Mackays Hotel 3*
Number of rooms: 27
Reservation Options:
TripAdvisor is proud to partner with Priceline, Booking.com and Odigeo so you can book your Mackays Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Mackays Hotel Wick, Scotland

9 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (7)
Viewed
Room/suite (1)
Viewed
Dining (1)
Viewed
Hotel & grounds (1)
Viewed
View from room (1)
Viewed
Other (3)

Management photos: Courtesy of the property manager

Viewed
All management photos (3)
Viewed
Room/suite (1)
Viewed
Other (2)
Hotels you might also like...
Check In Check Out
Price Your Stay

Near Mackays Hotel