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All 4 Wick hotels

Mackays Hotel

3.0 of 5 Hotel   |   Union Street, Wick KW1 5ED, Scotland
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Mackays Hotel
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Ranked #1 of 4 Hotels in Wick
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
danonebrechin brechin
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203 reviews from our community

Traveler rating
    115
    62
    16
    6
    4
See reviews for
26
75
12
46
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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brechin
Contributor
12 reviews 12 reviews
12 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Had to go to Wick to visit relative in Hospital and this hotel was so convenient.Lovely clean and comfortable room,great food and such friendly staff.Only problem we had was,some inconsiderate person having tv on till 0130 one morning.Think they should ban TV sets from hotel rooms.

Was this review helpful? Yes
MackaysHotel, Owner at Mackays Hotel, responded to this review

Dear danonebrechin Thank you for taking the time to post your review of our hotel. I am so sorry that you were inconvenienced by the tv in another room and if this happens again please call the night porter and he will ask the resident to turn the tv down. Great to hear you enjoyed your stay with us and... More 

1 review
5 of 5 stars Reviewed 3 weeks ago

Being a regular traveller, ten seconds is all it usually takes to form an impression of a hotel. This "ten second appraisal" covers atmosphere, welcome, helpfulness, courtesy and impressions of professionalism. Mackays hotel scored ten from ten and the remainder - standard of room, restfulness, quietness (remarkably so considering its central position) all fell into the same high standard. There... More 

Was this review helpful? Yes
MackaysHotel, Owner at Mackays Hotel, responded to this review

Dear colin c We will need to remember the 10 second test, over the moon we passed, Mackays Magic at its best! Thank you for taking the time to leave your feedback, the team will be really pleased to hear it. Do come back and see us soon Kind regards Ellie Lamont More 

1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

This is an excellent hotel, very warm welcome and the food is superb. It is a traditional Scottish style to a high standard. The management and staff are well trained and have an excellent knowledge of the area.

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MackaysHotel, Owner at Mackays Hotel, responded to this review

Dear MansfieldTain Thank you so much for taking the time to post a review and it's great to hear we delivered our Mackays Magic for you. We hope you come back to visit soon! Kind regards Ellie Lamont More 

Erskine, United Kingdom
Reviewer
3 reviews 3 reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed December 21, 2014

1st time in Wick, lovely hotel, made to feel very welcome, clean rooms, good food, staff very pleasent and very helpful, would highly recommend this hotel. Family run hotel, my son stays there 3 nights a week through his work, must be good.

Was this review helpful? Yes 1
MackaysHotel, Owner at Mackays Hotel, responded to this review

Dear Jim B Thank you for posting a review for us and we are glad you enjoyed your stay with us, especially under the circumstances. Do come and visit us again for a proper holiday! Have a lovely Christmas! Kind regards Ellie Lamont More 

Worcester, United Kingdom
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 19, 2014

We have stayed here several times over the last 15 years. We have never been disappointed, and this year was no exception. Staff could not have been more friendly and helpful. Comfortable clean quiet room. No problems whatsoever.

Was this review helpful? Yes
MackaysHotel, Owner at Mackays Hotel, responded to this review

Dear Roger C Thank you for your review. Great to hear you enjoyed your stay and we hope you had an good trip south. We hope to see you next year and have a lovely Christmas Kind regards Ellie Lamont More 

Edinburgh, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 8, 2014 via mobile

On a recent trip back from Orkney, on a very rainy night. We called in at Mckays Hotel. What a treat! We received a very warm welcome. Had a wonderful meal in the Bistro, a very comfortable room and first class level of attention from our hosts. Would definitely recommend a visit!

Was this review helpful? Yes 1
MackaysHotel, Owner at Mackays Hotel, responded to this review

Dear Lesley G How lovely to hear and thank you for posting your review! The team will be so pleased when I tell them what you said. Hope you enjoyed your visit to the far north and we see you again. Wishing you and yours a lovely Christmas Kind regards Ellie Lamont More 

2 reviews
5 of 5 stars Reviewed December 5, 2014 via mobile

I stayed in the hotel for two nights on business and thoroughly enjoyed my stay. The staff were very pleasant and helpful at all times. I was on the top floor with a cam ceiling and at 6'3 initially thought there would be an issue but the room was spacious enough and the bed was perfect. The best part of... More 

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MackaysHotel, Owner at Mackays Hotel, responded to this review

Dear Bob S What a coincidence two reviews complimenting the Cullen Skink, testament indeed to our great chefs! The meat from our area is so good and when our chefs work their magic it is something else! Glad to hear you enjoyed your stay with us and the team looked after you well, look forward to seeing you on your... More 

Glasgow, United Kingdom
1 review
5 of 5 stars Reviewed December 4, 2014

We recently spent several very enjoyable days at Mackays hotel. From arrival to departure we could not have asked for more from our stay. Our room was very well appointed, beautifully decorated and extremely comfortable. Food was excellent and everything cooked perfectly....the Cullen Skink is the best I have ever tasted! The staff were all very welcoming and attentive and... More 

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MackaysHotel, Owner at Mackays Hotel, responded to this review

Dear Eric M Thank you for taking the time to write a review. Glad to hear you enjoyed your visit to us and Wick. We have been told that the Cullen Skink is even better that the one made in Cullen! So pleased you enjoyed staying in your room and we looked after you both well. Look forward to welcoming... More 

Playa blanca lanzorote
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed December 3, 2014

We only stayed here for one night and must have stayed in a different hotel to Russell B! The room we stayed in was lovely and clean and had a huge comfy bed! It looked out over the river! The lift was a bit unusual, very small and awkward to use but we used the stairs apart from arriving and... More 

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MackaysHotel, Owner at Mackays Hotel, responded to this review

Dear Allipatm Thank you for taking the time to post a review. The team are delighted that you enjoyed your stay! Oh my the Cocktail Bar, totally agree and it's on our hit list for 2015, it's just so difficult to decide what style we want as we will be totally refurbishing that area. If you have any thoughts send... More 

Senior Contributor
22 reviews 22 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed November 22, 2014

I stayed here on a business trip around Scotland. Yes it's a little out dated and could do with a revamp, but the staff were very welcoming and informative. It looked like my room had a new carpet and it was very spacious. I did have to wedge the sash window as it kept shaking in the wind. What stands... More 

Was this review helpful? Yes 1
MackaysHotel, Owner at Mackays Hotel, responded to this review

Dear Simon J Thank you for your review. I couldn't trace which room you stayed in but can only guess it is one of the 3 scheduled for a revamp in 2015. I have asked housekeeping to check all the sash windows as well. Great to hear you enjoyed the food and the welcome the team give! Look forward to... More 

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Additional Information about Mackays Hotel

Address: Union Street, Wick KW1 5ED, Scotland
Location: United Kingdom > Scotland > Scottish Highlands > Caithness and Sutherland > Wick
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Mackays Hotel 3*
Number of rooms: 30
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Also Known As:
Mackays Hotel Wick, Scotland

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