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All 4 Wick hotels

Mackays Hotel

3.0 of 5 Hotel   |   Union Street, Wick KW1 5ED, Scotland
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87%
Ranked #1 of 4 Hotels in Wick
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
Alexander M Aberdeen, United Kingdom
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180 reviews from our community

Traveler rating
    101
    56
    15
    5
    3
See reviews for
24
66
12
36
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
  • English first
  • German first
  • Italian first
  • Any
English first
Aberdeen, United Kingdom
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 1 week ago

We stayed at the hotel to attend a family wedding. We had booked a family room which was perfect. Our daughter loved the room and created her own 'den' in the alcove area! The room was very bright and spacious and there was plenty of room for us all to get ready. The staff were very welcoming and friendly and... More

Was this review helpful? Yes
MackaysHotel, Owner at Mackays Hotel, responded to this review

Dear Alexander M Thank you for giving us your feedback. Love your daughter's idea of the 'den', think I'll try it out myself! So glad to hear you enjoyed being looked after by us and also the wedding, we love a wedding here at Mackays! Hope you all come back to visit soon. Kind regards Ellie Lamont More

haughley
Contributor
12 reviews 12 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

lovely hotel with friendly staff . Added bonus of turning up to find I had an apartment rather than a bedroom with complimentary membership of local gym to work of the excellent food in the hotel bistro. Strongly recommend you try the local Caithness beer

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MackaysHotel, Owner at Mackays Hotel, responded to this review

Dear geoffHaughley Great to hear you enjoyed the apartment and our complimentary use of the gym! Even better you enjoyed our Mackays Magic!. Thank you for taking the time to post your review and we hope to see you back soon. Kind regards Ellie Lamont More

Bradford, United Kingdom
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Warm and welcoming hotel excellent quality rooms comfy with nice finishing touches.It has a lovely bistro and a cosy bar it is situated next to the river.it is an old hotel but has been modernised to a very good quality

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MackaysHotel, Owner at Mackays Hotel, responded to this review

Dear 12071948 Thank you for your review, I am so pleased you liked the way we have updated the hotel. It can be a challenge to do this and kept the character of the hotel of this lovely building! Even better to hear you felt we were warm and welcoming, this is our main aim for our guests, along with,... More

Aberdeen, United Kingdom
Contributor
15 reviews 15 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We spent just one night at Mackay's, and found it a clean, comfortable hotel with friendly staff and a welcoming atmosphere. Our room was a spacious double on the first floor, overlooking the river, and was quite sufficient for our needs. On checking in the receptionist asked if we'd like to eat in the restaurant that evening, which we did... More

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MackaysHotel, Owner at Mackays Hotel, responded to this review

Dear Zoe C I am so sorry the staff did not acknowledge you on leaving, it is most unusual and thank you for bringing my attention to the potential training issue. It's great to hear they looked after you well despite that wee slip up. The lift is small but I like to use it as an opportunity to get... More

Contributor
11 reviews 11 reviews
9 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed one night on the way to John o Groats and were pleased we had booked in advance for dinner as the restaurant was full. The hotel was clean, the bedroom well appointed and comfortable. We were very impressed with both the food and the level of service we received in the No1 bistro. Although the menu was a... More

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MackaysHotel, Owner at Mackays Hotel, responded to this review

Dear KandHW Thank you for your review. We are so happy you enjoyed your stay with us and hope you enjoyed your visit to John O'Groats too. We look forward to welcoming you back to our hotel soon. Kind regards Ellie Lamont More

Edinburgh, United Kingdom
Senior Contributor
28 reviews 28 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My husband and I stayed here at the beginning of our trip round the north of Scotland. It was just off the main road. The room and bathroom were well appointed, smart and comfy. Breakfast was excellent. And the highlight was dinner in the No 1 bistro.

Was this review helpful? Yes
MackaysHotel, Owner at Mackays Hotel, responded to this review

Dear Lorna P Thank you for taking the time to post a review. It's great to hear you like our rooms and that our chefs and team delivered our 'Mackays Magic'! Hope you enjoy your trip round our beautiful north of Scotland, there is so much to take in you will have to return! Kind regards Ellie Lamont More

London, United Kingdom
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We ate in the restaurant as a party of 9. Some of the staff were clearly still training but as an ex restaurant manager it was a joy to see the standards they were aiming for, something that is often missing even in far more expensive restaurants.Between us on the table we pretty much covered the whole menu and I... More

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MackaysHotel, Owner at Mackays Hotel, responded to this review

Dear caseyjones1703 Thank you for your review and for your understanding of our trainee staff. Even better to hear that an ex industry professional appreciates the standards we teach! I will feed back to the chefs your comment on the portions and the compliments on the food! We are at this very moment finishing off the redecoration of our restaurant... More

aberdeen
Contributor
17 reviews 17 reviews
11 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed one night and thankfully we had booked ahead for dinner as the restaurant was full. The hotel was clean and the room comfortable while the no 1 bistro was excellent, the menu sounds plain but the quality is excellent and good value. Plenty of choice at breakfast as well.

Was this review helpful? Yes
MackaysHotel, Owner at Mackays Hotel, responded to this review

Dear parsAberdeen Thank you for taking the time to post a review and we are glad you enjoyed your stay with us. Our team do a great job and, I agree, the food is deeeelicious! Kind regards Ellie Lamont More

Glasgow
Senior Contributor
31 reviews 31 reviews
17 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed August 8, 2014

I spent another very pleasant week at MacKays Hotel to attend my 15th Wick Gala Week. I have stayed in MacKays Hotel a lot more than 15 times since the year 2000 as I have also been to HarbourFests and other events over the years. I always feel it is like visiting friends when I walk through the door. The... More

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MackaysHotel, Owner at Mackays Hotel, responded to this review

Dear Jean S Thank you for your review and it was lovely to see you again. We think it's great that you come back to support Wick Gala every year and the other big events you come back to see. Glad you like the rooms too! It's always a pleasure to have you stay so haste ye back! Kind regards... More

Inverness, United Kingdom
2 reviews
5 of 5 stars Reviewed August 2, 2014

Had a very comfortable stay,the room was clean and spacious.Food was first class with most of it sourced locally.The breakfast choice was superb giving us a grand start to the day. The friendliness and helpfulness of the staff was from a time gone by.Well done!

Was this review helpful? Yes
MackaysHotel, Owner at Mackays Hotel, responded to this review

Dear Rodlightbody Thank you for taking the time to post a review. It's great to hear you enjoyed your stay and the team delivered our special Mackays Magic during your stay! Hope to welcome you back to the hotel and Wick again Kind regards Ellie Lamont More

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Additional Information about Mackays Hotel

Address: Union Street, Wick KW1 5ED, Scotland
Location: United Kingdom > Scotland > Scottish Highlands > Caithness and Sutherland > Wick
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Mackays Hotel 3*
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Also Known As:
Mackays Hotel Wick, Scotland

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