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All 9 Thurso hotels

The Castletown Hotel

2.0 of 5 Hotel   |   Main Street, Castletown, Thurso KW14 8TP, Scotland (Formerly St Clair Arm Hotel)
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Ranked #4 of 9 hotels in Thurso
A recent review
5 of 5 stars reviewed 1 week ago
James M Glasgow, Scotland, United Kingdom
  • Reviews (108)
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108 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
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English first
Glasgow, Scotland, United Kingdom
Senior Contributor
42 reviews 42 reviews
7 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 1 week ago

Have visited this establishment on several occasions and went again this weekend The carvery meal" is to die for" choice of 5 starters then to the extensive carvery table with a choice of local produced sirloin of beef local bred pork local medallions of venison and delicious gammon and self service for locally sourced vegetables the last but not least... More

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Stockport, United Kingdom
Top Contributor
144 reviews 144 reviews
42 hotel reviews
315 helpful votes 315 helpful votes
4 of 5 stars Reviewed 2 weeks ago

When planning our weekend trip from Aberdeen to the Orkneys we decided to stop off for the night in Castletown before catching the ferry from Gills Bay to the Orkneys the following morning. The Castletown Hotel was the only hotel in the area that could accommodate us all in a single room. And as it was only about 20-30 minutes... More

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Kirkwall, Scotland, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My partner and I we here for a meal last week and I can not find fault at all!! A lovely waitress took our order, both starters were delicious, followed by 2 even better main courses! My macaroni cheese was the best ever. Very saucy with a lovely kick of English mustard and the homemade chips were a pleasant surprise... More

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Aberdeen, Scotland, United Kingdom
15 reviews 15 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed April 23, 2014

We booked our stay at the very last minutes - a spur of the moment decision to visit the far north and it was a great decision. The hotel is very conveniently located, just a few miles east of Thurso. Granted the decor could be improved and an extractor fan installed to cope with the all pervading smell of cabbage... More

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Lochcarron, United Kingdom
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed April 21, 2014

Spent 1 night here with my partner. We were checked in to room 12 by the chef after waiting a while. Room was freezing, no phone signal, poor shower, but at least had a bath. Room was ok, shabby wallpaper which was peeling in bathroom and behind bed. Had evening meal in the bar. Very small menu, where the menu... More

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Whitehaven, United Kingdom
Senior Reviewer
10 reviews 10 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed April 20, 2014

When we first pulled up it looked shabby, old, out dated and scruffy. Found the parking and went in, the first thing I noticed was the smell...like an old peoples home and boiled cabbages, there were bits of furniture that had no business being anywhere scattered about, one really old grotty sofa at the back looks like it needed binned... More

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Inverness, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 20, 2014

Comfortable friendly value for money : Been a number of occasions in the past for food or small events and always well looked after with good plain food well cooked. First time we have stayed and found the room clean, comfortable, and well presented. Would definitely stay there again. Booked through Laterooms at £49 per room B & B.

Was this review helpful? Yes 1
Senior Contributor
35 reviews 35 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed March 26, 2014

Stayed here when up north. Warm northerly welcome as usual. Staff friendly and not pushy. Lovely sirloin steak for dinner. Cooked as required with a generous helping of veg. Had to admit defeat! Morning breakfast was buffet style and all items very very fresh with the offer being regularly checked. Will definitely stay here next time.

Was this review helpful? Yes 1
Top Contributor
120 reviews 120 reviews
49 hotel reviews
101 helpful votes 101 helpful votes
4 of 5 stars Reviewed March 8, 2014

This review is based against the 2 star rating the hotel has and the cost of the rooms (cheapest rates if you book direct with hotel for info). The staff were welcoming and helpful - the hotel is being slowly refurbed, my room hadn't yet been done so was a bit tired, but perfectly serviceable and clean. The included full... More

Was this review helpful? Yes 1
Andrew M, Owner at The Castletown Hotel, responded to this review

Dear Mayes Tripper, thanks for the review and delighted enjoyed your stay. I have passed on your comments to the team here. We all hope we get the chance to welcome you back, Kind regards Andrew More

18 reviews 18 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed March 8, 2014

Got in on friday evening and were very warmly greeted and shown to our room. The room was nice and very clean and the bed was very comfortable. Breakfast in the morning wad great, sausages were nice and meaty, lovely eggs with proper orange yokes. Service at breakfast couldn't have been more helpful. This wee hotel had bucket loads of... More

Was this review helpful? Yes 1
Andrew M, Owner at The Castletown Hotel, responded to this review

Dear Dave B, thanks for taking the time to review your stay with us, delighted you enjoyed the service and character of the hotel and hope we get the chance to welcome you back, kind regards Andrew More

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Additional Information about The Castletown Hotel

Address: Main Street, Castletown, Thurso KW14 8TP, Scotland (Formerly St Clair Arm Hotel)
Location: United Kingdom > Scotland > Scottish Highlands > Caithness and Sutherland > Thurso
Price Range (Based on Average Rates): $$
Hotel Class:2 star — The Castletown Hotel 2*
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Also Known As:
St Clair Arms Thurso
The Castletown Hotel Thurso, Scotland

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Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Nestled in the curve of Dunnet Bay, within the picturesque fishing village of Castletown, this family-run hotel is perfect for exploring Caithness, offering quality, affordable accommodation with free Wi-Fi and parking. Run by two local brothers, this attractive 18th Century property is infused with an authentic Scottish charm and it embodies all that is great about traditional Highland Hospitality. Comfort and relaxation are very much the cornerstones of their ethos and they are committed to creating a warm and welcoming ambience. Whether business or leisure, guests are perfectly positioned to make the most of North Scotland’s rugged coastline.The Hotel features 24 en-suite bedrooms, each of which has been lovingly decorated and furnished to a very comfortable standard. All rooms come fully equipped with all the necessary amenities one needs to make their stay as cosy as possible, including free Wi-Fi access, flat screen TV with freeview, hairdryer, duvets and complimentary tea & coffee making facilities. The Hotel offers accommodation to suit all different kinds of traveller, from Classic Double and Superior Double or Twin Rooms to Single and Family options.Specialising in traditional Scottish and British cuisine, the on-site restaurant has garnered an impressive local reputation for its delicious cuisine. Committed to using locally sourced produce wherever possible, there is a strong emphasis on creating quality home-cooked food fresh from the natural larder that is the Scottish Highlands.With its spectacular location and great facilities, the Castletown Hotel is an ideal venue for hosting a wide range of events and functions. Perfect for small parties such as wedding anniversaries, birthday celebrations and family gatherings, the Hotel can supply a tailor made menu to suit all palates and budgets.The Hotel is located in the flagstone village of Castletown, just a 5 minute drive from the A9 at Thurso. What’s more with free on-site parking, it is both convenient and accessible. The nearest city is Inverness, which is roughly a 2 hour 30 minute drive through some of the most spectacular scenery in all of Scotland. Thurso train station provides regular services to Inverness and the hotel is also located on the main bus route to and from the city. There are two car-ferry ports; one at Gills Bay and another at Scrabster, each just a 15 minute drive away. For those travelling by air, Inverness Airport offers flights to a range of national and European destinations, whilst the regional Airport at Wick is just a 20 minute drive away and receives flights from Edinburgh, Aberdeen and Kirkwall. The Hotel is located in the picturesque village of Castletown within Dunnet Bay in the northernmost Highlands of Scotland. Situated just a short distance inland, this historic village features its own local harbour and heritage centre. ... more   less 
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