We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 9 Thurso hotels

Pentland Hotel

Save Saved
You added Pentland Hotel to your Saves list
Princes Street, Thurso KW14 7AA, Scotland
Hotel amenities
  • Overview
  • Reviews (87)
  • Photos (7)
  • Similar Hotels
  • Amenities
  • Q&A
  • Room tips (18)
  • Location
  • More
Pentland Hotel
Ranked #8 of 9 hotels in Thurso
We can't find prices for this hotel
Our online travel partners don't provide prices for this hotel, but we can search other options in Thurso
Check In Check Out
Write a Review

87 people have reviewed this hotel

Traveler rating
    10
    23
    37
    12
    5
See reviews for
4
27
16
26
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Italian first
  • Any
English first
Brookings, Oregon
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 of 5 stars Reviewed 6 days ago NEW

This property is very old, querky is the name all of us were using. No lift, but those of us who need to lose a few pounds can not complain. Very worn and a much needed facelift is calling. However, the staff was wonderful and I cannot write enough great things about them. The location is not bad, right in... More

Was this review helpful? Yes
Avoca Beach, Australia
Senior Contributor
36 reviews 36 reviews
14 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Worn carpet, thin towels, no lift, feels like a rabbit warren. Wifi only in the lobby. The dining room smelled very musty. Maybe it was because we were on a coach tour, but I thought the food was terrible.

Was this review helpful? Yes
Portree
Senior Contributor
36 reviews 36 reviews
17 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I stayed for one night in August for business. Hotels are limited in Thurso. On the positive the staff were friendly, welcoming and helpful. The hotel is centrally located. The food was of a reasonable pub standard. On the negative, no major complaints, more niggles really. In room 6 the wallpaper is peeling off the ceiling, not in danger of... More

Was this review helpful? Yes
London
Contributor
13 reviews 13 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I stayed one night here on business in Aug 2014 - during my stay there was no hot water - i was told (without any sort of apology) that i would have to wait over 12 hours for them to fix the boiler. 12 hours later (7am) their was still no water - so no shower for me. by the... More

Was this review helpful? Yes
Pensacola, Florida
Top Contributor
96 reviews 96 reviews
19 hotel reviews
60 helpful votes 60 helpful votes
2 of 5 stars Reviewed 3 weeks ago

This is a place in need of great repair. The towels were torn, shower curtain old and show knows when this cloth curtain was cleaned. The room was small, opened to street. The bathroom very small and good that only one night was spent here. This is not a recommended site.

Was this review helpful? Yes
Chester, United Kingdom
Contributor
19 reviews 19 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Yes the hotel could do with refurbishment but I slept better here than in any previous hotels on our tour. Our room was at the back of the hotel so lovely and quiet. Decor left alot to be desired but towels and bedding were spotless...all that counts! They have a really good young chef and meals were absolutely delicious and... More

Was this review helpful? Yes 1
Wick, United Kingdom
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed July 6, 2014

What should have been a special occasion was spoiled by terrible food and even though the two young girls who served us were charming and very helpful the lack of respect shown by management was obvious

Was this review helpful? Yes 3
Crewe, United Kingdom
Contributor
13 reviews 13 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed June 27, 2014

Good food and friendly staff are the key ingredients here. The building is slightly dated as others have said, but it is good value and better than some of the other local Hotels. Would recommend for a short stay in the area. Only 5 minute taxi ride to Scrabster ferry terminal. The ferry to Stromness (MV Hamnavoe) is a lovely... More

Was this review helpful? Yes
Carrbridge, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed June 18, 2014

My 'average' rating would be generous for the hotel itself, but is inadequate for the food and service - which were excellent. As most reviewers seem to have remarked, this old place needs to be brought out of the 1970s. But the staff are helpful and enthusiastic, and for me this made up to a significant extent for the dour... More

Was this review helpful? Yes 2
newcastle upon tyne, uk
Senior Contributor
39 reviews 39 reviews
14 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed June 10, 2014

Seven of us were cycling to John O'Groats and we stayed two nights here. Our bikes were well looked after - we put them in the ballroom! My room was pleasant if a little dated but everything worked. The ensuite had a bath with a spray attachment on the bath, rather than a proper shower. That suits some people but... More

Was this review helpful? Yes 1
Owners: What's your side of the story?
If you own or manage Pentland Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Pentland Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Pentland Hotel

Address: Princes Street, Thurso KW14 7AA, Scotland
Location: United Kingdom > Scotland > Scottish Highlands > Caithness and Sutherland > Thurso
Price Range (Based on Average Rates): $
Also Known As:
Pentland Hotel Thurso, Scotland

7 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (8)
Viewed
Bathroom (1)
Viewed
View from room (1)
Viewed
Dining (1)
Viewed
Room/suite (1)
Viewed
Hotel & grounds (2)
Viewed
Other (2)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in Thurso with
any amenities

Amenities

Restaurant
Number of rooms
42

Questions & Answers

Questions? Get answers from Pentland Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer