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Strathspey Hotel at Macdonald Aviemore Resort

Macdonald Aviemore Resort, Aviemore PH22 1PN, Scotland (Formerly Macdonald Four Seasons Hotel)
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Strathspey Hotel at Macdonald Aviemore Resort
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Ranked #11 of 12 Hotels in Aviemore
A recent review
4 of 5 stars Reviewed March 15, 2015
Elaine P
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120 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Perth, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

I have never done this before, ie writing a review after staying somewhere professionally. On arrival to this hotel, we had been at two hotels precious and this was the third hotel in four different stays. I spend some free time driving coaches doing tours of my beautiful country Scotland. We had been a 2 star hotel in Oban for... More 

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Prestwick, United Kingdom
Level Contributor
4 reviews
2 of 5 stars Reviewed May 26, 2015

Hotel looks great from the website, but in reality its only very average. Rooms are nice but wifi very poor, no satelite tv, just the basic tv and radio which in this day and age is poor, as most new buy tv's have at least got freeview. Breakfast is very poor when the restaurant is busy as not enough food... More 

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General M, General Manager at Strathspey Hotel at Macdonald Aviemore Resort, responded to this review

Dear Guest, Thank you for taking the time to leave a review on Trip Advisor. I am very sorry that your stay was not as you expected. Our primary aim here at the Macdonald Aviemore Resort is to achieve and exceed our guests' expectations. I am surprised by the issues you experienced with the WIFI as the internet speed in... More 

Travelers are raving about these Aviemore hotels

Seattle
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed May 24, 2015

We stayed at this hotel with a Trafalgar Tour group. It was the least desirable hotel of all the ones we stayed in. It started with checking in and there is no one at the front desk...we have to wait 10 minutes...then we wanted some laundry done and we were told we had to bring the laundry to another building....we... More 

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General M, General Manager at Strathspey Hotel at Macdonald Aviemore Resort, responded to this review

Dear Guest, Thank you for taking the time to leave a review on Trip Advisor. I am so sorry to hear you did not have an enjoyable stay with us and will ensure I discuss the comments with the team regarding the service. The Strathspey Hotel, unlike the other hotels based on Resort, is rated as a 3 star hotel.... More 

Manningtree, United Kingdom
Level Contributor
256 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 209 helpful votes
2 of 5 stars Reviewed April 4, 2015

A friend and I stayed here a couple of weeks ago and found the experience quite baffling. First thing to say is that this is like no other MacDonald hotel in the country. Even their 3* hotels are generally a pretty good standard- this one is the exception. To put you off the scent, they conveniently renamed the poorly reputed... More 

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General M, General Manager at Strathspey Hotel at Macdonald Aviemore Resort, responded to this review

Dear Guest Thank you for posting your review. I am sorry to hear that you did not enjoy your stay with us. Our aim here at the Resort is to achieve and exceed our guest’s expectations, please accept my sincerest apologies that you felt this were not forthcoming during your most recent visit. This year we are investing £5.5 million... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed March 15, 2015

We had 4 rooms booked out here in feb 2015 only 1 room out of the 4 was modernized . The rest of the rooms were a bit dissapointing . Reception wasnt always manned . Breakfast was very nice . Enjoyed our stay here ,

Was this review helpful? Yes
General M, General Manager at Strathspey Hotel at Macdonald Aviemore Resort, responded to this review

Dear Guest Thank you for posting your review. I am sorry to hear you were dissapointed in some of your rooms you had with us, however I am glad to hear that you enjoyed your over all stay here at the Resort. Our aim here at the Resort is to achieve and exceed our guest’s expectations, please accept my sincerest... More 

Staffordshire
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed March 11, 2015

I had looked at this hotel on line and as it was a Macdonald hotel, I expected a good standard.... Oops, how wrong I was. We were SO disappointed with our room and the public areas ie. 'Lounge' areas, were non existent. The only seating area was an area off the dining room with just tables and chairs. No sofas... More 

Was this review helpful? Yes
General M, General Manager at Strathspey Hotel at Macdonald Aviemore Resort, responded to this review

Dear Guest Thank you for posting your review. I am sorry to hear that you did not enjoy your stay with us, however I am happy to hear that the staff were friendly and accommodating. Our aim here at the Resort is to achieve and exceed our guest’s expectations, please accept my sincerest apologies that you felt this were not... More 

Harrow, United Kingdom
Level Contributor
40 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed March 11, 2015

Although there have been a few negative reviews for this hotel, we found it to be good. The hotel is in need of a refurbishment, but it was very clean and the beds were the comfiest we have slept in for quite a while. The room was a good size and the en-suite adequate. The buffet breakfast was very good... More 

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General M, General Manager at Strathspey Hotel at Macdonald Aviemore Resort, responded to this review

Dear Guest Thank you for taking the time to post a review on Trip Advisor. I am glad you enjoyed your stay with us. We at the resort aim to go above and beyond to exceed our guest’s expectations. Look forward to welcoming you back soon Kind Regards Christopher Wayne-Wills Chief Executive Officer Macdonald Aviemore Resort More 

St. Albans, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed March 10, 2015

We travelled to this hotel as part of the Statesman Rail first class trip. This hotel could not provide us with coffee at lunchtime on a Sunday - it was stated that they had just thrown the last away. Why they could not make a fresh batch is beyond me. Staff were nowhere to be seen, and it lacked the... More 

Was this review helpful? Yes
General M, General Manager at Strathspey Hotel at Macdonald Aviemore Resort, responded to this review

Dear Guest Thank you for posting your review. I am sorry to hear that you did not enjoy your stay with us. Our aim here at the Resort is to achieve and exceed our guest’s expectations, please accept my sincerest apologies that you felt this were not forthcoming during your most recent visit. This year we are investing £5.5 million... More 

grangemouth
Level Contributor
35 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed March 10, 2015

We have just returned from a weekend away visiting friends in Aviemore during which we stayed at the Strathspey Hotel in the Macdonald Centre. Our executive double room was on the 6th floor but faced to the centre rather than to the mountains which would have been ideal. The room furnishings were excellent with a huge 6 foot bed and... More 

Was this review helpful? Yes 1
General M, General Manager at Strathspey Hotel at Macdonald Aviemore Resort, responded to this review

Dear Guest Thank you for taking the time to post a review on Trip Advisor. I am glad you enjoyed your stay with us. I will pass on the comments on to the team who will be delighted to hear them. We at the resort aim to go above and beyond to exceed our guest’s expectations. Look forward to welcoming... More 

Stoke-on-Trent, United Kingdom
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed March 8, 2015

I am currently staying at this hotel and however hard I try I cannot fault any aspect whatsoever. The room is clean, comfy and well equipped and the view is stunning. The food at breakfast and evening meal was perfect and faultless. The biggest asset of all is the staff, they are all a credit to the hospitality industry ,... More 

Was this review helpful? Yes
General M, General Manager at Strathspey Hotel at Macdonald Aviemore Resort, responded to this review

Dear Guest Thank you for taking the time to post a review on Trip Advisor. I am glad you enjoyed your stay with us. I will pass on the comments to all the staff who will be delighted to hear them. We at the resort aim to go above and beyond to exceed our guest’s expectations. Look forward to welcoming... More 

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