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Highlands Hotel at Macdonald Aviemore Resort

Aviemore Highlands, Aviemore PH22 1PN, Scotland
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1 room 1 adult
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Highlands Hotel at Macdonald Aviemore Resort
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576 Reviews from our TripAdvisor Community

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Falkirk, United Kingdom
Level Contributor
4 reviews
5 of 5 stars Reviewed 3 days ago NEW

We stayed in that hotel for 2 nights. Staff were were accommodating in allowing us to check in early. Our room was nice, clean with large bed and window. The view from the window was fantastic. Breakfast bufet - great, good selection of food, fruit and drinks. We had one dinner in hotel restaurant. Served food was great, service fantastic.... More 

Helpful?
Thank Monika D
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW via mobile

I stayed at the McDonald's Highland Hotel for one night whilst on a business trip. I normally use Premier Inn but there wasn't one convenient enough. The Highland Hotel appeared in the Google search and the price seemed too good to be true (certainly cheaper than Premier Inn). I must say that I am well impressed. First class reception service,... More 

Helpful?
Thank Ian F
Wemyss Bay, United Kingdom
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Just returned from a one night stay, staff were very accommodating in allowing us to check in early. Room was very nice, with large comfortable bed. Found there to be a damp smell in some of the corridors. The pool area is fantastic, although unfortunately the sauna was out of order. The meal in the steakhouse was 5/5 and would... More 

Helpful?
Thank rachel g
General M, General Manager at Highlands Hotel at Macdonald Aviemore Resort, responded to this review

Dear Guest, Thank you for taking the time to leave a review on Trip Advisor. I am pleased to hear that you had a great stay and I pass on your lovely comments to the staff. I will certainly look into the damp smell in the corridors and make sure this is addressed. You will be pleased to hear that... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Our room was nice and very clean except the blanket on the end of the bed that was stained. The room had nice facilities but could do with some heating in the bathroom. Our room had a door that was obviously built as an a joining room which was not very sound proof, could hear the other guests almost word... More 

Helpful?
1 Thank Stephanie S
General M, General Manager at Highlands Hotel at Macdonald Aviemore Resort, responded to this review

Dear Guest, Thank you for taking the time to leave a review on Trip Advisor. I am pleased to hear that you had a lovely stay and that the food in the Steak House was amazing. We are so lucky to be placed in the centre of the Cairngorm National Park and we agree that it is a great location.... More 

Glasgow, United Kingdom
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We were ungraded to a executive room due to lack of double rooms. I would not have rated this as an executive room, although its appearance was very nice. Main heating was a convector heater that the maids put off any time they were in your room. The staff were very friendly and the food was good. On our last... More 

Helpful?
1 Thank Alison D
General M, General Manager at Highlands Hotel at Macdonald Aviemore Resort, responded to this review

Dear Guest, Thank you for taking the time to leave a review on Trip Advisor. I do apologise that the our boiler issues effected your stay, we tried hard to resolve the issue as quickly as possible. I will certainly speak to the housekeeping staff about turning the heating off when they are servicing the room. I am pleased to... More 

Livingston, United Kingdom
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
1 of 5 stars Reviewed 4 weeks ago via mobile

Eletric heating in the room is terrible in one side of the bed, where heater was located, was roasting and other side was freezing. Staff was not friendly at all, cleaner knocked the room door at 9:30am asking if we wanting the room to get cleaned, we said yes and her reply made us so uncomfortable feeling like we needed... More 

Helpful?
4 Thank Ludkruger
General M, General Manager at Highlands Hotel at Macdonald Aviemore Resort, responded to this review

Dear Guest, Thank you for taking the time to leave a review on Trip Advisor. We always work hard to meet our guests expectations and I am sorry to hear that this is not the case with your stay. Please be assured that we take all feedback seriously and I will look into and address the issues that you have... More 

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Lossiemouth, United Kingdom
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed 4 weeks ago via mobile

Went here as my partner and I have stayed here before and were previously impressed. First of all we got checked in easily, on the way to our room, the corridor smelled kind of damp. However, we reached our room which was clean and just as we had expected from the hotel. Second, we decided to order room service. We... More 

Helpful?
3 Thank sureshot123
General M, General Manager at Highlands Hotel at Macdonald Aviemore Resort, responded to this review

Dear Guest, Thank you for taking the time to leave a review on Trip Advisor. I am sorry to hear that you had a poor experience with room service, please be assured that I will address this with the restaurant team. I do apologise for any upset caused and hope we can welcome you back again. Kind regards Ruth Dixon... More 

Aylesbury, United Kingdom
Level Contributor
110 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed here for 2 nights in early January. The hotel is a short walk from the station (had to walk around the resort site a bit to find it, but not a big deal!). Very helpful receptionist provided info we needed, and since we were too early to get our rooms, we were able to store luggage and use... More 

Helpful?
1 Thank Mark D
General M, Manager at Highlands Hotel at Macdonald Aviemore Resort, responded to this review

Dear Guest, Thank you for your review following your recent stay. I am pleased to read that on the whole you had an enjoyable stay. I do hope that we can welcome you back again in 2016. Kindest regards Lindsey Randall Operations Manager More 

Helensburgh, United Kingdom
Level Contributor
4 reviews
4 of 5 stars Reviewed December 31, 2015

We have just returned from a three night family stay at the highland hotel. Overall we had a good time and the balance of activity for children, and parents was great. The activity centre was one of the best I have seen. The staff were fantastic and very attentive throughout our stay, however our only gripe was the comfort levels... More 

Helpful?
Thank James M
General M, Manager at Highlands Hotel at Macdonald Aviemore Resort, responded to this review

Dear Guest, Thank you for your kind review on Trip Advisor. I am delighted to read that the kids enjoyed the Children's Activity Centre. It really is a fantastic facility. I will be sure to pass on your kind comments to the team. I do hope that we will have the opportunity to welcome you back to the Resort in... More 

Ayr, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed December 28, 2015

My family and I have just returned from a 3 night stay in one of the luxury lodges at this resort. We arrived in Christmas Eve for the festive family package. I have 3 children aged 8, 5 and 3 . I have to say we had a magical Christmas in Aviemore. The lodge we stayed in was extremely spacious... More 

Helpful?
1 Thank Debbie M
General M, General Manager at Highlands Hotel at Macdonald Aviemore Resort, responded to this review

Dear Guest, Thank you for your 5 star review on Trip Advisor following your recent Christmas stay. I am pleased to read that we exceeded your expectations and would highly recommend the Resort. I do hope that we can welcome you back again soon and wish you a very happy 2016!. Kind regards Chris Wayne Wills Chief Executive Officer Macdonald... More 

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