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Crowwood House Hotel


Crowwood House Hotel
Cumbernauld Road Muirhead, Glasgow G69 9BS, Scotland
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Traveler Reviews

52% Do not recommend
3.5 of 5 stars 27 reviews
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By trip type
All (27)
[ Date ] [ Rating ]
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5 of 5 stars
steve100England 1 contribution
England
Mar 26, 2009 | Trip type: Business, Solo travel
0/1 found this review helpful

I stayed at The Halo Crowwood Hotel for a conference in the last week in February. From start to finish the staff were excellent, food was top notch and the whole experience has brought me back again in March for a follow up meeting with my company. Once again we could not fault the hotel. Bedrooms have recently been refurbished... more

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2 of 5 stars
walkde 24 contributions
scotland
Jan 2, 2009 | Trip type: Business, Couples

Stayed here for a function.Rooms are ok but a bit small and bathroom a bit mouldy,Corridors could do with brightening up.Food was not good which was expected as had a family meal in the bar area a few weeks ago and it was not good then and the service was very poor,This time the service was better but basic.Would rate... more

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3 of 5 stars
Traveller206 9 contributions
Scotland
Dec 17, 2008 | Trip type: Business, Solo travel
1/1 found this review helpful

I stayed here with a large party of people in November. There were quite a few hiccups then but it was okay. Nothing to write home about. I have to say the cooked breakfast (Scottish) was dire. Since when was a cheap link sausage considered Scottish? The black pudding was raw and has put me off for life. All of... more

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1 of 5 stars
sammiantha05 1 contribution
Glasgow
Nov 28, 2008 | Trip type: Couples
1/1 found this review helpful

I arrived at this hotel to find a smell of dampness and smoke. As we got a cheap deal i decided not to complain (it was only a one night stay). A few days later i noticed they have deducted another night from my bank account...they accused me of smoking in the room (however neither me or my partner are... more

Management response from
ownerGlasgow, owner

Thank you for your review. You stayed in a beautiful newlly refurbished bedroom and we have received many comments on the high standard of comfort and cleanliness in our new product. It is important to say that you were advised on arrival that in support of the Scottish Governments directive to provide a tobacco free workplace and destination, Crowwood Hotel...

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5 of 5 stars
DannyD123 1 contribution
Luton
Aug 26, 2008 | Trip type: Business, Solo travel
0/1 found this review helpful

I had been at this hotel previously and I must say what a difference. I booked direct with the hotel and the reception manager was extremely helpful, she agreed a room rate which catered to my budget - very impressed. The hotel bedrooms are undergoing refurbishment at the moment - about time!! However my room was clean and comfortable -... more

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4 of 5 stars
lin2288 2 contributions
Leeds
Aug 22, 2008 | Trip type: Business, Solo travel

This is my second visit to this hotel, and if honest i booked it by mistake. My notes from the first visit (i travel a lot and have to do this in an attempt not to end up in the same hell holes again and again) were: expensive for what it was, dingy and very dated, bad food, and dont... more

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5 of 5 stars
nk01 2 contributions
glasgow
Aug 13, 2008 | Trip type: Business

I have stayed here in the past and have to say under the new ownership the hotel has improved even more. The new refurbished bedrooms and now free WI-FI are amazing and as always the reception staff are extremely helpful and efficent. The location of the hotel for road links is excellent i would highly recommend this hotel for business... more

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1 of 5 stars
Debbie30Torquay 1 contribution
TORQUAY
Aug 5, 2008 | Trip type: Business

Very unimpressed staff had very little training and the review regarding reception was very true Carol or Claire reception Manger was very unproffesional and did not have a good attitude when i asked to complain about her attitude she said i am the Manager.I would have enjoyed the stay if it wasnt for the attitude of staff. The other thing... more

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2 of 5 stars
claire25Sothport 1 contribution
sothport
Jul 22, 2008
1/1 found this review helpful

Hotel staff were trying to be helpful but not very experienced. The worst part was the receptionist the girl who was the manager attitude was terrible she could not find my booking and was addiment that i did not book i told her i did and later found out that when i called up to book it was booked in... more

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5 of 5 stars
candyb115 1 contribution
edinburgh
Jul 19, 2008 | Trip type: Business, Couples

I had my wedding here and after reading the past reviews i had mixed emotions, however those mixed emotions were disovled by the management as well as the staff. I had THE best wedding you could imagine it was like a fairy tale come true, like my proposal everything about the wedding and the scenario met my expectations. I would... more

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Crowwood House Hotel Address

Cumbernauld Road Muirhead, Glasgow G69 9BS, Scotland
Glasgow Hotels Crowwood House Hotel
3.5/5.0
27