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Holiday Inn Express Glasgow City Centre - Theatreland

3.0 of 5
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165 West Nile Street, Glasgow G1 2RL, Scotland
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1 room 1 guest
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Holiday Inn Express Glasgow City Centre - Theatreland
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831 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Abersoch, United Kingdom
Level Contributor
26 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed yesterday NEW

This was a four day break in Glasgow so all we needed was an hotel offering clean, comfortable overnight accomodation in a central position at a reasonable price. This hotel met our basic expectations, very convenient, within easy walking distance of the two main rail stations and main bus station, easy walking to shopping centre and five minutes to the... More 

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Edinburgh, United Kingdom
Level Contributor
42 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed yesterday NEW

Spent the night here on the 4th August due to a work course I was attending. The staff were very friendly, the room was spotlessly clean and the breakfast in the morning was spot on. The only negative was the location and the busy rood - it was a little warm, but i couldnt open the window due to the... More 

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acarse903010, Manager at Holiday Inn Express Glasgow City Centre - Theatreland, responded to this review

Dear Guest, Thank you so much for your review. It was our pleasure to ensure that you enjoyed our free buffet breakfast and housekeeping standards. I do apologize you found our bedrooms to warm, cooling fans are available upon request from reception for future reference. We do hope to see you back in Glasgow again soon. Kind Regards, Andrew Carse... More 

Edinburgh, United Kingdom
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Great location Clean room Average breakfast; scrambled eggs, sausage, yoghurt, toast, cereal Great staff! - very helpful, accommodating! Stayed in room 360. No view, looks into an office Small bar open from midday onwards Went for a stag weekend and were very accommodating and understanding

Was this review helpful? Yes
acarse903010, Manager at Holiday Inn Express Glasgow City Centre - Theatreland, responded to this review

Dear Guest, Thank you for sharing your experience on Trip Advisor and for choosing our hotel for your stay in Glasgow for your stag weekend . We really appreciate your comments regarding our staff and that you made the most of our convenient location in the City Centre. We hope to see you back again in Glasgow. Kind Regards, Andrew... More 

Kuusisto
Level Contributor
64 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

This is typical Holiday Inn. Nothing wrong, but on the other hand nothing is spectacular either. The recepcionist at night was outstanding guy. What a sence of humor. I have to say their staff is outstanding anyway. And they make the difference between other Holiday Inns. Worth to stay.

Was this review helpful? Yes 1
acarse903010, Manager at Holiday Inn Express Glasgow City Centre - Theatreland, responded to this review

Dear Guest, Thank you for choosing our hotel for your visit to Glasgow. We are glad to know that you that you found the staff outstanding and we hope to see you back in Glasgow again soon. Kind Regards, Andrew Carse, Senior Manager More 

Moncton, Canada
Level Contributor
51 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 1 week ago

We had the pleasure of staying at this hotel for 4 nights in July 2015. Upon arrival, our room was not quite ready, so we were able to store our luggage in a locked room so we could start exploring the city. We were several hours ahead of check in time, so we were not expecting the room to be... More 

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acarse903010, Manager at Holiday Inn Express Glasgow City Centre - Theatreland, responded to this review

Dear Guest, Thank you very much for the compliments and for choosing our hotel for your stay in Glasgow City Centre. We really appreciate all the compliments given in regards to our location and breakfast, it really made us all proud for what we do here with the extra small touches that we do. We hope to see you back... More 

Level Contributor
50 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Myself & 5 friends stayed at the holiday inn Express for a girls weekend for 2 nights arriving Fri 17th July. We were welcomed by friendly reception staff who were very quick at getting our rooms sorted. They asked us the reason behind our stay, in which we replied that it was for a birthday celebration. They then kindly gave... More 

Was this review helpful? Yes
acarse903010, Manager at Holiday Inn Express Glasgow City Centre - Theatreland, responded to this review

Dear Guest, Thank you so much for staying with us for sharing your wonderful stay experience on Tripadvisor, We really appreciate all the compliments given, it really made us all proud for what we do here with the extra small touches that we do. We are glad you were impressed with the quality of service received and delighted to know... More 

Ballyclare, United Kingdom
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed in the Holiday Inn Express in Edinburgh a couple of years ago and were overall very happy with stay so decided to try out their Glasgow hotel. We got the airport bus into Glasgow and hotel was only a short walk away. Arrived early and the reception staff very welcoming and allowed us to check in and get settled... More 

Was this review helpful? Yes
acarse903010, Manager at Holiday Inn Express Glasgow City Centre - Theatreland, responded to this review

Dear Guest, Thank you so much for your detail review and valuable input, it is really appreciated. We are very happy to know that our friendly reception team offered you a early check in on arrival and I have taken all your comments regarding our free buffet breakfast on board. We hope to see you back in Glasgow again soon.... More 

Austin, Texas
Level Contributor
5 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

I stayed here while exploring the city with a friend. It is ideally located close enough to the train station, cafes and shops to walk around and really see the city. The room was comfortable and the rate was good. Staff was super friendly and helpful. Breakfast was included and was quite good with a nice assortment of items.

Was this review helpful? Yes
acarse903010, Manager at Holiday Inn Express Glasgow City Centre - Theatreland, responded to this review

Dear Guest, Thank you so much four your review, We are honored to have been given a 5 star in your review, this a great testimony to our team dedication and professionalism. I am delighted your enjoyed our great City Centre location and found our staff welcome and helpful. We look forward to the opportunity of welcoming you back again... More 

Chicago
Level Contributor
90 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We were not expecting much as the Holiday Inn Express in the U.S. is generally very basic. We were pleasantly surprised. Hotel was very conveniently located. Staff was friendly. Room was very comfortable (although enough with the stupid twin beds). The one shortfall was breakfast -- very, very basic and the room was packed.

Was this review helpful? Yes 1
acarse903010, Manager at Holiday Inn Express Glasgow City Centre - Theatreland, responded to this review

Dear Guest, Thank you for your candid review of our property. We are glad to see you enjoyed our customer service and great City Centre location. We are sorry didn't enjoy our free buffet breakfast and taken all your points on board. We do hope to see you back in Glasgow again in the future. Kind Regards, Andrew Carse Senior... More 

Inverness
Level Contributor
117 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed here for a week on business. It is ideally located near to Queen St train station and Buchannan St bus station and also close to the main shopping areas. The rooms are quite small, ok for a couple of days but for a week too cramped. The breakfast is buffet style and can be very busy at certain times,... More 

Was this review helpful? Yes
acarse903010, Manager at Holiday Inn Express Glasgow City Centre - Theatreland, responded to this review

Dear Guest, Thank you very much for your time in sharing your review with us in Tripadvisor. We apologize for the shortfalls during your recent stay with us. The feedback we receive from our valued guests, like you, enables us to target problem areas and take the necessary actions to ensure similar situations can be avoided in the future. We... More 

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