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All 90 Glasgow hotels

Holiday Inn Express Glasgow City Centre - Theatreland

3.0 of 5 Hotel   |   165 West Nile Street, Glasgow G1 2RL, Scotland (City Centre)
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Ranked #32 of 90 Hotels in Glasgow
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
jmcayrshire Ayrshire, Scotland
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766 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Ayrshire, Scotland
Senior Contributor
34 reviews 34 reviews
5 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed yesterday NEW

Another good stay at this Holiday inn Express which is very convenient for transport, restaurants and the theatre. the management at the front desk gave a warm welcome, which is not always forthcoming in other hotels.

Review collected in partnership with Skoosh

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Nottingham, United Kingdom
Contributor
16 reviews 16 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Have just returned from a two night stay at the Holiday Inn Express Theatreland. We arrived early at the hotel and were met by a friendly receptionist who kindly allowed us to check in early. The gentleman was also helpful in providing information about the local area and gave directions to an attraction we particularly wanted to visit. It was... More 

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acarse903010, Manager at Holiday Inn Express Glasgow City Centre - Theatreland, responded to this review

Dear Guest, Thank you for sharing your stay experience with us, And thank you for providing us with feedback for our quality improvements in the future regarding noise and buffet breakfast. Am sorry to hear you faced some noise issues, but I am delighted you where room moved to a higher floor fast and professional by our reception team. Kind... More 

Ireland
Top Contributor
95 reviews 95 reviews
31 hotel reviews
75 helpful votes 75 helpful votes
4 of 5 stars Reviewed 1 week ago NEW via mobile

I stated here with my 2 daughters on a recent city break. I chose this hotel as it was the best option traveling with teenagers and best price. I paid €300 for 3 nights which inc wifi and breakfast. Location is at top of the town a 2 min walk to start of Buchanan st (main shopping street) 10 mins... More 

Was this review helpful? Yes 1
acarse903010, Manager at Holiday Inn Express Glasgow City Centre - Theatreland, responded to this review

Dear Guest, Thank you for your lovely 4 star review. I am delighted to read that you enjoyed our City Centre. Our check out time is 11am, but if you require a later check out time our reception team would be more than happy to extend subject to availability. I read all our comments regarding our bedroom set up and... More 

kent, england
Contributor
15 reviews 15 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 1 week ago

Arrived having asked for an upper floor so we could enjoy whatever view there was and got room 566 which looked out onto a brick wall. One of the lifts was out of order so had a long wait to get to and from room, the heater for the room is under the desk so desk gets very hot if... More 

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acarse903010, Manager at Holiday Inn Express Glasgow City Centre - Theatreland, responded to this review

Dear Guest, Thank you for your review of our hotel. Please let me apologise that we had one lift out of order during your stay. We have now had a lift engineer out and the issue has now been resolved and both lifts are now fully operationally. I am glad to hear you enjoyed our great City Centre location in... More 

Inverness, United Kingdom
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
23 helpful votes 23 helpful votes
2 of 5 stars Reviewed 1 week ago

Arriving at reception introduced myself and family and nade to feel we had just arrived from outer space, are you sure you are at the correct hotel!!, Eh Yes, but dug into my bag for reservation number, swiftly sorted by another member of staff who found us on the computer oh and your a club member heres 2 caramel wafers... More 

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acarse903010, Manager at Holiday Inn Express Glasgow City Centre - Theatreland, responded to this review

Dear Guest, Thanks for the feedback. I am obviously very disappointed that on this occasion we seemed to have failed to deliver the great experience we usual offer. I have taken note of your comments regarding restaurant food, check in experience and noise during the night from other guests. I have also passed over your comments to our housekeeping manager... More 

Contributor
11 reviews 11 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 1 week ago

I'll start with saying the location of the hotel is brilliant. Only a two minute walk from the town centre, with excellent shops and restaurants. The cons are plentiful. One single plug socket for a double room, in 2015, is absolutely ridiculous. Trying to get ready for an evening out, where my partner and I wanted to charge our phones,... More 

Was this review helpful? Yes 1
acarse903010, Manager at Holiday Inn Express Glasgow City Centre - Theatreland, responded to this review

Dear Guest, Thank you for taking the time to your review. We apologize for the shortfalls during your recent stay with us. We constantly strive to provide an environment of comfort and value to our guests, therefore, we are sincerely concerned when we fall short of your expectations. We have taken note of your valuable comments and will use these... More 

La Canada Flintridge, California
Top Contributor
154 reviews 154 reviews
37 hotel reviews
73 helpful votes 73 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We were in Glasgow for a dance event at the Concert Hall. Conveniently, it's right across the street. The staff here go out of their way to accommodate any needs. The rooms are comfortable, quiet & clean. Our only issue was the room temperature. The wall heater was directly under the desk & with a knee replacement, I wasn't crawling... More 

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acarse903010, Manager at Holiday Inn Express Glasgow City Centre - Theatreland, responded to this review

Dear Guest, Thank you for your 4star review. I am disappointed you had issues with our heating system in your bedroom and please let me apologise for this, but glad our front of house team rectified the issue fast for you. I am glad you enjoyed our City Centre location and we hope to see you back again in Glasgow.... More 

Downers Grove, Illinois
Senior Contributor
34 reviews 34 reviews
14 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 1 week ago

Great location, within a block to bus station and Concert Hall. Room did not live up to my expectations of brand and cost of room: no thermostat to control temperature (heat is either on or off), no closet, not much room between two twin beds. Breakfast was good, but did not open until 7:00 AM. Front desk staff was also... More 

Was this review helpful? Yes 1
acarse903010, Manager at Holiday Inn Express Glasgow City Centre - Theatreland, responded to this review

Dear Guest, Thank you for your feedback regarding your recent visit at our hotel. We work very hard to ensure our facilities and service are superior and we strive to be the best hotel in Glasgow. It sounds like we fell below your expectations, and I apologize you were not satisfied with the service you have received during your stay.... More 

TORPHICEN
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Had an overnight stay here on 17th Feb 2015. have absolutely nothing bad to say about this hotel.On checkin the staff were friendly and helpful,the rooms were spotless and comfortable. self service breakfast was sufficient for us.Yes EE would defiantly go back.

Was this review helpful? Yes
acarse903010, Manager at Holiday Inn Express Glasgow City Centre - Theatreland, responded to this review

Dear Guest, Thank you for sharing your experience at our hotel. The team and I are very happy to know that you have had a good stay with us in Glasgow. We appreciate the feedback regarding our staff, bedrooms and breakfast. We hope to see you back in Glasgow in the near future. Kind Regards, Andrew Carse Senior Manager More 

UK
Contributor
14 reviews 14 reviews
4 hotel reviews
4 of 5 stars Reviewed 1 week ago

This was a great location for shopping. We managed to accommodate a couple of teenagers in the room as well although it was a tight squeeze. Great value for money, clean and safe. Supermarket close by was used for all those comforts you don't want to pack.

Was this review helpful? Yes
acarse903010, Manager at Holiday Inn Express Glasgow City Centre - Theatreland, responded to this review

Dear Guest, Thank you very much for your review and feedback about your stay, I am pleased to know that you have had an enjoyable time with us and loved our great City Centre location in Glasgow. We hope to see you back in Glasgow in the future. Kind Regards, Andrew Carse Senior Manager More 

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Additional Information about Holiday Inn Express Glasgow City Centre - Theatreland

Address: 165 West Nile Street, Glasgow G1 2RL, Scotland
Phone Number:
Location: United Kingdom > Scotland > Glasgow > City Centre , Cowcaddens
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Express Glasgow City Centre - Theatreland 3*
Number of rooms: 118
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Also Known As:
Holiday Inn Express Glasgow City Centre - Theatreland Hotel Glasgow
Holiday Inn Glasgow
Holiday Inn Express Glasgow City Centre - Theatreland Scotland
Hotel Style:
#27 Romantic Hotel in Glasgow
#28 Family Hotel in Glasgow
#34 Business Hotel in Glasgow

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