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BEST WESTERN Garfield House Hotel

#12 of 92 Hotels in Glasgow
Certificate of Excellence
3.0 of 5
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Cumbernauld Road, Glasgow G33 6HW, Scotland
BEST WESTERN Garfield House Hotel
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Ranked #12 of 92 Hotels in Glasgow
Certificate of Excellence
A recent review
4 of 5 stars reviewed 4 days ago
Christine T
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405 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Glasgow, United Kingdom
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

Had lunch today in the bar and grill part of this hotel. I ordered the sunday roast and it was awful. Lukewarm to start with, roast beef was fine but i have never seen vegetables served like this in any other restaurant. The carrot was a lump ,as was every other piece of veg and as for the yorkshire pudding... More 

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Level Contributor
22 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

spent 2 nights to attend family wedding, the staff were very helpful especially John who was always on hand throughout the run up to and during the celebration The rooms were lovely with all amenities provided and the food was very good indeed, a thoroughly well run hotel with lovely decor throughout and good customer service at all levels

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1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Our daughter got married at the weekend in the Garfield Hotel. It was amazing! The dining room was set out beautifully, the meal was perfect and served on roasting hot plates so our guests were delighted with that. It was a 4 course meal and the portions were very generous. The staff were extremely friendly and accommodating. A very very... More 

Was this review helpful? Yes 3
BWGarfield, General Manager at BEST WESTERN Garfield House Hotel, responded to this review

Dear EngineeringManager I am delighted that you, Mr Scullion, Laura (who looked stunning), Paul and all the guests had such a wonderful day. You were a great wedding to look after with humorous speeches and that dance floor didn’t empty from the first tune to the last. You are right about John Kelly and his front of house team and... More 

Inverness, United Kingdom
Level Contributor
6 reviews
1 of 5 stars Reviewed 1 week ago

I have stayed here twice on business trips and will not be staying again. Both times my company paid for double rooms but I was put in twin room, on the ground floor. There are loud knocking noises from the pipes throughout the night and the rooms are far too hot! No air conditioning. Not worth the money at all.... More 

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BWGarfield, General Manager at BEST WESTERN Garfield House Hotel, responded to this review

Dear KMRC20015 Thank you for taking the time to post your reviews on trip advisor. I would very much welcome the chance to discuss your recent stay at the hotel, so that I can fully understand the issues as clearly this has detracted from your stay. I have also sent you a message via trip advisor with my contact details... More 

Newcastle upon Tyne, United Kingdom
Level Contributor
758 reviews
210 hotel reviews
common_n_hotel_reviews_1bd8 431 helpful votes
5 of 5 stars Reviewed 1 week ago

I know this hotel from when I used to live a few hundred yards away a good few years ago. At that tme it was always a decent and reasonably priced place to eat - and popular for weddings. Fast forward a few years and lots of what it is about remains. As well as a really nice modern/moody interior... More 

Was this review helpful? Yes 1
BWGarfield, General Manager at BEST WESTERN Garfield House Hotel, responded to this review

Dear sleep007 Thank you for the fantastic review. I am delighted to read that the hotel has the same culture for guest service that you remembered from when you lived in the area and that you noticed that the hotel has been completely refurbished in that time. We look forward to welcoming you back on your next visit to the... More 

Leeds, United Kingdom
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel is one of my go to places when I visit Glasgow (along with the Eglinton Arms). Rooms are amazing, so is the food and drink. All staff are friendly and couldn't do any more to help you enjoy your stay.

Was this review helpful? Yes
BWGarfield, General Manager at BEST WESTERN Garfield House Hotel, responded to this review

Dear Tom B Delighted to read that we are you go to hotel group. We look forward to welcoming you back at one of the hotels in the not too distant future. Kind regards Tuathal Tuathal Breheny General Manager More 

Aboyne, United Kingdom
Level Contributor
24 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed for one night as we needed to go to Glasgow. It's not somewhere we would normally go. We chose it as it allows dogs to stay and was not right in the middle of the city. There is plenty of parking, which is free of charge. Rooms were adequate. Clean and everything you need. The window could have... More 

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BWGarfield, General Manager at BEST WESTERN Garfield House Hotel, responded to this review

Dear maggie0107 Thank you for taking the time to post your feedback on your recent stay. I was pleases to read that you thought the hotel was value for money. We use all feedback that we receive constructively and please be assured that we will highlight your comments about attitude with the bar service team. Once again thank you for... More 

Scotland
Level Contributor
22 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed here for one night whilst going to a concert in Glasgow. I would reiterate what has previously been said about this hotel, in that the staff where extremely friendly and helpful, and go the extra mile to ensure that you enjoy your stay. The rooms are well appointed, very clean and have everything that you require during your... More 

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BWGarfield, General Manager at BEST WESTERN Garfield House Hotel, responded to this review

Dear Babsie21 Thank you for taking the time to post your feedback and I am delighted to read that once again the team’s customer service and willingness to help has shone through. Our location as you rightly pointed allows for easy access to Hampden but also the SECC Hydro. We look forward to welcoming you back in the near future.... More 

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