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BEST WESTERN Garfield House Hotel

#13 of 92 Hotels in Glasgow
Certificate of Excellence
Cumbernauld Road, Glasgow G33 6HW, Scotland
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BEST WESTERN Garfield House Hotel
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Ranked #13 of 92 Hotels in Glasgow
Certificate of Excellence
A recent review
4 of 5 stars reviewed 2 days ago
Stuart B Sheffield, United Kingdom
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409 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Sheffield, United Kingdom
Level Contributor
7 reviews
4 hotel reviews
4 of 5 stars Reviewed 2 days ago NEW

The hotel is located a few miles out of Glasgow City Centre but is a short walk from Stepps Railway station which has regular services to the centre of Glasgow. Its also close to the major A80/M80 roads but far enough away for noise not to be an issue. I stayed here as Glasgow city centre hotels were full due... More 

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Dublin, Ireland
Level Contributor
45 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Wasn’t able to get anything closer to the city centre so wasn’t too keen on staying so far out of town as it sounded like transport was going to be an issue. But hey, I needn’t have worried….the bus service worked out fine, both day and night….it runs about every 30 mins, cost £2 each way and literally drops you... More 

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Newcastle upon Tyne, United Kingdom
1 review
5 of 5 stars Reviewed 5 days ago NEW

As a sales representative covering the M8 corridor for the last 3 years I have used the Garfield hotel frequently. However, due to a change in area I no longer cover the Glasgow area. Anyone in need of a good hotel with friendly staff, good food and excellent rooms need look no further than this hotel. I have received excellent... More 

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Ilkley, United Kingdom
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

My wife and I have eaten at Garfield House previously, but this was the first time we'd stayed overnight (and we stayed 2 nights, Saturday and Sunday). The facilities and the accommodation were excellent, and we paid much the same as we'd have paid to stay in the nearby Premier Inn (where we have stayed before for convenience, and which... More 

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Glasgow, United Kingdom
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed 1 week ago

Had lunch today in the bar and grill part of this hotel. I ordered the sunday roast and it was awful. Lukewarm to start with, roast beef was fine but i have never seen vegetables served like this in any other restaurant. The carrot was a lump ,as was every other piece of veg and as for the yorkshire pudding... More 

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BWGarfield, General Manager at BEST WESTERN Garfield House Hotel, responded to this review

Dear Patricia R Thank you for your feedback, it is incredibly important to both myself and the team as we know we can only improve by listening to what our guest have to say. Naturally we are incredibly disappointed to read your review which is certainly not indicative of the usual positive feedback that we receive in relation to the... More 

Level Contributor
22 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 1 week ago

spent 2 nights to attend family wedding, the staff were very helpful especially John who was always on hand throughout the run up to and during the celebration The rooms were lovely with all amenities provided and the food was very good indeed, a thoroughly well run hotel with lovely decor throughout and good customer service at all levels

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BWGarfield, General Manager at BEST WESTERN Garfield House Hotel, responded to this review

Dear Christine T Thank you for taking the time to review the hotel and I am delighted to read that you enjoyed the weekend. We look forward to welcoming you back at some stage in the future. Kind regards Tuathal Tuathal Breheny General Manager More 

1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Our daughter got married at the weekend in the Garfield Hotel. It was amazing! The dining room was set out beautifully, the meal was perfect and served on roasting hot plates so our guests were delighted with that. It was a 4 course meal and the portions were very generous. The staff were extremely friendly and accommodating. A very very... More 

Was this review helpful? Yes 3
BWGarfield, General Manager at BEST WESTERN Garfield House Hotel, responded to this review

Dear EngineeringManager I am delighted that you, Mr Scullion, Laura (who looked stunning), Paul and all the guests had such a wonderful day. You were a great wedding to look after with humorous speeches and that dance floor didn’t empty from the first tune to the last. You are right about John Kelly and his front of house team and... More 

Inverness, United Kingdom
Level Contributor
6 reviews
1 of 5 stars Reviewed 2 weeks ago

I have stayed here twice on business trips and will not be staying again. Both times my company paid for double rooms but I was put in twin room, on the ground floor. There are loud knocking noises from the pipes throughout the night and the rooms are far too hot! No air conditioning. Not worth the money at all.... More 

Was this review helpful? Yes 1
BWGarfield, General Manager at BEST WESTERN Garfield House Hotel, responded to this review

Dear KMRC20015 Thank you for taking the time to post your reviews on trip advisor. I would very much welcome the chance to discuss your recent stay at the hotel, so that I can fully understand the issues as clearly this has detracted from your stay. I have also sent you a message via trip advisor with my contact details... More 

Newcastle upon Tyne, United Kingdom
Level Contributor
768 reviews
212 hotel reviews
common_n_hotel_reviews_1bd8 434 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I know this hotel from when I used to live a few hundred yards away a good few years ago. At that tme it was always a decent and reasonably priced place to eat - and popular for weddings. Fast forward a few years and lots of what it is about remains. As well as a really nice modern/moody interior... More 

Was this review helpful? Yes 1
BWGarfield, General Manager at BEST WESTERN Garfield House Hotel, responded to this review

Dear sleep007 Thank you for the fantastic review. I am delighted to read that the hotel has the same culture for guest service that you remembered from when you lived in the area and that you noticed that the hotel has been completely refurbished in that time. We look forward to welcoming you back on your next visit to the... More 

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Prices are for 1 room, 2 adults
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