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All 88 Glasgow hotels

Hilton Glasgow Grosvenor Hotel

4.0 of 5 Hotel   |   1 - 9 Grosvenor Terrace | Great Western Road, Glasgow G12 0TA, Scotland
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Ranked #44 of 88 hotels in Glasgow
A recent review
4 of 5 stars reviewed 3 days ago
lam105 Dumfries, United Kingdom
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644 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (111)
Date | Rating
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English first
Dumfries, United Kingdom
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Hotel is in an excellent location, the rooms are spacious and comfortable. There are good facilities within the hotel. The living well gym is of a high standard as is the spa and pool. The food is good although unless you get dinner included I would chose a restaurant in the city centre which isn't far away from the hotel... More

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South Yorkshire
Senior Contributor
26 reviews 26 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed here for a few nights on my own while working in the centre of Glasgow. The hotel is located in the lively West End of Glasgow, which is a great place for an evening out, but not so ideal for locations in the centre, though there is an underground station a few minutes walk away which gets you... More

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Loraine B, Hotel Administrator at Hilton Glasgow Grosvenor Hotel, responded to this review

Dear mjmoss Thank you for writing your review of the Hilton Glasgow Grosvenor following your recent visit. It was lovely to hear that you enjoyed your stay, especially your room and breakfast. I have passed your compliments to our General Manager and the Heads of Department, who will share this with the entire team, as this encourages us to continue... More

London, United Kingdom
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I found this a rather noisy experience, you can hear the nearby rooms showers, loos and doors. This is perhaps due to the time since this hotel was renovated. Staff were great and breakfast good. Location also good. However, I would think twice about staying again.

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Loraine B, Hotel Administrator at Hilton Glasgow Grosvenor Hotel, responded to this review

Dear Travelledwell59 Thank you for taking the time to share your experience with us. It was disappointing to hear that noise from your fellow guests disturbed you, however I have passed this feedback and your compliments regarding the staff, to our General Manager as this assists us in continually improving our service and property. We hope you choose to return... More

1 review
5 of 5 stars Reviewed 2 weeks ago

Can't really go wrong staying at the Grosvenor. All staff very pleasant and helpful, nicely appointed rooms, dining and lobby area. Great location for walking the west side of Glasgow, near excellent restaurants, and the beautiful university area. The views of the park in the front facing rooms are lovely, but there is some traffic noise. Lovely breakfast room and... More

Review collected in partnership with Hilton Hotels & Resorts

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Loraine B, Hotel Administrator at Hilton Glasgow Grosvenor Hotel, responded to this review

Dear 161dalef Thanks for reviewing your visit to the Hilton Glasgow Grosvenor. It was great to hear that you enjoyed your stay, and I have shared your compliments with the entire team. All feedback is taken very seriously here at HIlton, and thank you for taking the time to share your experience with us. We look forward to welcoming you... More

Broxburn, United Kingdom
1 review
3 of 5 stars Reviewed 2 weeks ago

Quite a nice hotel but a bit over-rated and over priced. Rooms facing Great Western Road are somewhat noisy due to traffic. No self service access to drinks at breakfast - no facility to refill. Not convinced that room upgrades are worth it.

Review collected in partnership with Hilton Hotels & Resorts

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Loraine B, Hotel Administrator at Hilton Glasgow Grosvenor Hotel, responded to this review

Dear Michael W Thank you for taking the time to write a review of the Hilton Glasgow Grosvenor. It was disappointing to hear that on this occasion you felt that we did not meet the high standards you have come to expect from HIlton, but thank you for your feedback. I have taken this opportunity to pass your comments to... More

Glasgow, United Kingdom
Contributor
11 reviews 11 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Good location in the West End of Glasgow. Nice room, which was surprisingly quiet given the location, must be well soundproofed. A few minor points - parking can be tricky if you arrive late, there was no mini-bar in the room (not a problem for me but might be for some), and the shower was a bit rubbish - nice... More

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Loraine B, Hotel Administrator at Hilton Glasgow Grosvenor Hotel, responded to this review

Dear SW75 Thanks for your review of the Hilton Glasgow Grosvenor following your visit. It was great that you enjoyed your stay, and have passed your compliments to our entire team. Due to our location in the heart of the West End of Glasgow, parking is limited, however should our secured parking be unavailable or unsuitable, our Front Desk team... More

Scotland
Reviewer
5 reviews 5 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Attended a function at the hotel yesterday. After repeatedly telling staff we were cold it was just ignored. Guests even started putting coats on in the bar area. A disgrace in a hotel of this standing. Function itself was amazing. Shame it was spoiled by this.

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Raleigh, North Carolina, United States
Senior Reviewer
7 reviews 7 reviews
5 of 5 stars Reviewed 3 weeks ago

This hotel is well situated in the West End of the city and looks to have been recently renovated. It's a short walk to the nearest Subway and there are lots of restaurants/bars in close proximity. Rooms are good and the staff are excellent. I would recommend this hotel.

Review collected in partnership with Hilton Hotels & Resorts

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Loraine B, Hotel Administrator at Hilton Glasgow Grosvenor Hotel, responded to this review

Dear Peter P Thank you for taking the time to review the Hilton Glasgow Grosvenor following your visit. it was great to hear that you enjoyed your stay with us, and in particular our location. I have passed your compliments to the entire team as this encourages us to continue striving to provide the best service. Thank you for sharing... More

London
Contributor
13 reviews 13 reviews
13 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I stayed at this hotel for two nights earlier this week. It is well located opposite the Botanic Gardens in the West End - not great for the central business area (a 35-40 minute walk) but good for tourists visiting the area and all that the West End has to offer. For a business hotel, it had everything you could... More

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Loraine B, Hotel Administrator at Hilton Glasgow Grosvenor Hotel, responded to this review

Dear Darren F Thank you for your review of the Hilton Glasgow Grosvenor following your stay. We appreciate your feedback, both complimentary and constructive, as this assists us in continuing to do what we do best, while improving continually on our property and service. Thanks for taking the time to share your experience with us. Kind Regards More

1 review
5 of 5 stars Reviewed 4 weeks ago

Beautiful, clean and comfortable room. Excellent staff. Great location. Every time I visit Glasgow I stay here and am always delighted with the quality of the rooms and the kind , friendly and helpful staff. Plus I love the location in Glasgow's stunning West End and proximity to the University.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Loraine B, Hotel Administrator at Hilton Glasgow Grosvenor Hotel, responded to this review

Dear rhodas2014 Thanks for taking the time to review the Hilton Glasgow Grosvenor following your visit. It was lovely to hear that as a repeat guest you continue enjoying your time with us. We always strive to provide the best experience to all our guests, and your feedback encourages us to continue doing this. We hope to welcome you back... More

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Additional Information about Hilton Glasgow Grosvenor Hotel

Also Known As:
Hilton International Glasgow
Glasgow Hilton
Hilton Glasgow
Hilton Glasgow Grosvenor Hotel Scotland
Address: 1 - 9 Grosvenor Terrace | Great Western Road, Glasgow G12 0TA, Scotland
Phone Number:
Location: United Kingdom > Scotland > Glasgow
Amenities:
Bar / Lounge Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#18 Luxury Hotel in Glasgow
#36 Family Hotel in Glasgow
#37 Business Hotel in Glasgow
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton Glasgow Grosvenor Hotel 4*
Official Description (provided by the hotel):
Situated in the heart of Glasgow’s vibrant and bustling West End and within walking distance of Glasgow University, the Hilton Glasgow Grosvenor hotel is the perfect place to stay during your visit to Scotland’s biggest city. Excellent transport links give Guests easy access to the SECC, Glasgow city center and Glasgow International Airport. Stay connected and productive with high-speed internet access and Business Centre. Enjoy great local produce in the highly acclaimed Bo’vine Restaurant and fabulous cocktails in the award winning bobar. Complimentary access to the leisure facilities at the nearby Hilton Glasgow hotel allows you to relax and rejuvenate in the indoor pool and fully-equipped fitness center. Offering friendly, responsive and professional service in a highly desirable setting, the Hilton Glasgow Grosvenor hotel has everything you need to make the most of your time in Glasgow. ... more   less 
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