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Hilton Glasgow Grosvenor Hotel

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1 - 9 Grosvenor Terrace | Great Western Road, Glasgow G12 0TA, Scotland
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Hilton Glasgow Grosvenor Hotel
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Hilton Glasgow Grosvenor Hotel
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849 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Livingston, United Kingdom
1 review
5 of 5 stars Reviewed yesterday NEW

Had an enjoyable stay and everything about the hotel was Quality. Excellent friendly and helpful desk Staff who had a true smile not false because they had been paid too , Had the full breakfast and it was good quality food and the chef was also very pleasant and had a chat . All in all will have no hesitation... More 

Review collected in partnership with Hilton Hotels & Resorts

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London, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I stayed at the Hilton with my partner a little over a month ago for a weekend break. We found the hotel to very well located to the trendy West End of Glasgow with plenty of cafes, restaurants and bars within walking distance. It is about a 1hr walk into the very centre of the city or under £10 taxi... More 

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Gullane
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 3 days ago NEW

The hotel is situated opposite the Botanic Gardens and very handy to the West End of Glasgow. We were disappointed to be charged an additional £10 to park our car as the hotel was not cheap. The corridors to the rooms smelled of a very strong and not entirely pleasant vanilla fragrance which was quite overpowering. The room was functunal... More 

Review collected in partnership with Hilton Hotels & Resorts

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1 review
5 of 5 stars Reviewed 3 days ago NEW

Great personal service. The shift manager, Colin, couldn't have been more helpful under out difficult circumstances. Unaware when we booked the Hotel, it was in a great part of town for food and drink.

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Loraine B, Hotel Administrator at Hilton Glasgow Grosvenor Hotel, responded to this review

Dear Richard G Thank you for taking the time to review the Hilton Glasgow Grosvenor following your visit. It is always lovely when our guests enjoy their stay and hearing about it only encourages us to continue improving our service and property. Please be assured that I have passed your feedback to our General Manager and the relevant Heads of... More 

Stirling, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here last weekend in order to attend a show in town. From check in to check out it was as you would expect from Hilton - eveything very professional. Comfy beds, good sound proofing and professional staff. The bar is a bit pricey but I think you expect that in the centre of a city. All in all,... More 

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Loraine B, Hotel Administrator at Hilton Glasgow Grosvenor Hotel, responded to this review

Dear john m Thanks for your review of the Hilton Glasgow Grosvenor following your visit. It was fantastic to hear that you enjoyed your stay and that we lived up to your expectations. I have shared your experience with our entire team as this encourages us to continue striving to provide the best service to all our guests. Thank you... More 

Zürich
Reviewer
4 reviews 4 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed here with my Mum for 2 nights in March. We booked a double double superior room. That's two double beds on the 3rd floor. the room was beautifully decorated and immaculate. It looked on to the back, I wanted a quiet room for my mum. It was lovely and warm when we arrived and they called to check... More 

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Loraine B, Hotel Administrator at Hilton Glasgow Grosvenor Hotel, responded to this review

Dear Ecosse_girl Thank you for your lovely review of the Hilton Glasgow Grosvenor. It was fantastic to hear that you and your mum enjoyed your stay with us. Our entire team always strives to provide the best service to all our guests and I'm glad that on this occasion we delivered. I have passed your compliments to our General Manager... More 

Senior Reviewer
9 reviews 9 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I don't know why but I remembered this incident and wanted to write a review about my experience even that it happened back in August 2012 (almost 3 years ago!) Long time I know! I was living in a studio back in Glasgow since I was a student and one night I was working on my thesis and had this... More 

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Loraine B, Hotel Administrator at Hilton Glasgow Grosvenor Hotel, responded to this review

Dear MaRYooMa A Thank you for your review of the Hilton Glasgow Grosvenor. It was great to hear that we could help you under the circumstances. I can assure you that you're not the first person to have a phobia of spiders and I'm sure you won't be the last! Thank you for letting us know that you enjoyed your... More 

Aberdeen, United Kingdom
2 reviews
5 of 5 stars Reviewed 2 weeks ago

I was a little worried after reading reviews on this hotel however when I arrived from check in to check out everything was great. The room was a perfect size ( Deluxe Plus ) and cleaned to a high standard. We have a complimentary bottle of water to welcome us along with those we could purchase. An express check out... More 

Review collected in partnership with Hilton Hotels & Resorts

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Loraine B, Hotel Administrator at Hilton Glasgow Grosvenor Hotel, responded to this review

Dear Leanne D I would like to thank you for writing a review of the Hilton Glasgow Grosvenor following your visit. It was great to hear that you enjoyed your stay with us and that everything met your expectations during your stay. I have passed your comments to our General Manager and the Heads of Department as this encourages us... More 

London
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

You can tell this hotel is really well run. Caring staff, good recognition, excellent rooms. Very impressive please pass on my congratulations to the team. Finally, these were the most comfortable beds I have used for a long while

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Loraine B, Hotel Administrator at Hilton Glasgow Grosvenor Hotel, responded to this review

Dear thebeesLondon I would like to thank you for your review of the Hilton Glasgow Grosvenor following your stay. It was fantastic to hear that you enjoyed your stay and that everything was to your liking, including the beds. I have taken this opportunity to pass your compliments to the entire team as this encourages us to continue providing the... More 

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Our second stay using Tesco Clubcard deal at the Hilton Grosvenor. Our room 216 had a great view of Botanical Gardens . We kept the windows open at night and didn't find road noise a problem. Arriving on Friday afternoon we managed to find a parking spot outside Front Entrance, although from previous experience we knew we could find onstreet... More 

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Loraine B, Hotel Administrator at Hilton Glasgow Grosvenor Hotel, responded to this review

Dear Kati T Thank you for your review of the Hilton Glasgow Grosvenor following your visit. It was lovely to hear that you enjoyed your stay and that we are located in your favourite area of Glasgow. I do agree that we are lucky to be in the heart of such a bustling and vibrant location. I have shared your... More 

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