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Hilton Glasgow Grosvenor Hotel

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1 - 9 Grosvenor Terrace | Great Western Road, Glasgow G12 0TA, Scotland
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Hilton Glasgow Grosvenor Hotel
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966 Reviews from our TripAdvisor Community

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Traveler rating
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    156
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (174)
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    (966)
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    (212)
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Level Contributor
27 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I really like this place as it's just a little bit away from the hustle and bustle of mid Byres Road. This is a fairly spacious bar/diner which is ideal for a large group of people. The food is good and the staff are friendly and attentive. I visit often as I live in Patrick Cross. Thumbs up. x

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Golspie, United Kingdom
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Nice place good rooms well furnished and nice décor. Nice staff very friendly and very helpful could not do enough to help. In a good area pub coran mor an old church across road very good. Breakfast in morning very good and very enjoyable. O the pub in the Hilton bo-bar very good and fair prices for a drink also.

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The Hague
Level Contributor
19 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

We were allocated a room facing the busy Great Western Road. The room was small but beautifully decorated. The bathroom was very small. Unfortunately, it was rather warm and there is no air-conditioning, but because of the traffic noise it was not possible to sleep with the window open, so at night it was uncomfortable. Perhaps rooms at the back... More 

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Manchester, United Kingdom
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Excellent hotel overlooking the botanical gardens. Easy access to subway and travel network. Easy access into city centre. Good quality food and very comfortable rooms. Staff very welcoming and friendly. Beautiful area of the city. Happy to accept pets.

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NitinRamtri, General Manager at Hilton Glasgow Grosvenor Hotel, responded to this review

Dear Jackie d Thank you for your review of the Hilton Glasgow Grosvenor. It was great to hear that you enjoyed your stay and I do agree that our location next to the Botanic Gardens is wonderful. I have taken this opportunity to share your feedback with the entire team as this encourages us to continue providing the best service.... More 

St. Albans
Level Contributor
96 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Stayed in two rooms for a total of five people. I've had mixed experiences with Hiltons but this is a good one. Comfortable and in an excellent location in the heart of Glasgow's West End. Good breakfast and a couple of restaurants attached. Good range of room service too. Given the price difference not sure it's worth it prepared to... More 

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NitinRamtri, General Manager at Hilton Glasgow Grosvenor Hotel, responded to this review

Dear TomGSt_Albans Thanks for your review of the Hilton Glasgow Grosvenor. It was fantastic to hear that you enjoyed your stay, especially our location, breakfast and room service menus. We appreciate all feedback and thank you for taking the time to share your experience. We hope to welcome you back to the Hilton Glasgow Grosvenor in the future. Kind Regards More 

Amsterdam, The Netherlands
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here on the last weekend of a holiday in Scotland. Hired a car and went through to Edinburgh on the Saturday. Hotel is in a wonderful location at the top of Byres Road which is a lovely part of town, and appears to be populated by aging Bohemians and comfortably off students. Hotel itself is very pleasant with extremely... More 

Review collected in partnership with Hilton Hotels & Resorts

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NitinRamtri, General Manager at Hilton Glasgow Grosvenor Hotel, responded to this review

Dear JohnnyAmsterdam20 Thanks for your review of the Hilton Glasgow Grosvenor following your stay. It was fantastic to hear that you enjoyed both your weekend and our hotel. I have to agree that our location is incredible. I have taken this opportunity to share your feedback with the entire team as this encourages us to continue providing the highest levels... More 

Berkshire, UK
Level Contributor
58 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
2 of 5 stars Reviewed 1 week ago

Definitely one of the more downmarket Hiltons, despite the high room costs. We stayed here for convenience as the hotel is opposite a wedding venue. It is also well located for the Botanical Gardens just opposite, within easy walking distance of local attractions including the Charles Rennie Mackintosh house and the Kelvingrove Art Gallery and Museum, both well worth a... More 

Was this review helpful? Yes 2
NitinRamtri, General Manager at Hilton Glasgow Grosvenor Hotel, responded to this review

Dear Helpyouandhelpme Thank you for taking the time to write your review of the Hilton Glasgow Grosvenor. It was disappointing to hear that you felt that on this occasion, we did not meet the high standards you have come to expect from Hilton. As the Hilton Glasgow Grosvenor is a Grade A listed building, we have yet to be granted... More 

London, United Kingdom
2 reviews
5 of 5 stars Reviewed 1 week ago

We only stayed for 1 night but overall had a good experience. The room was nice and modern the staff friendly and dinner and breakfast were also good. As Hilton Honors members we also got a reasonable deal so overall a fine experience apart from the wi-fi which although we got it free as part of the deal the signal... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
NitinRamtri, General Manager at Hilton Glasgow Grosvenor Hotel, responded to this review

Dear Mel D Thanks for writing a review of the Hilton Glasgow Grosvenor. We appreciate hearing when our guests enjoy their stay and I have shared your feedback with our entire team. Please be assured that all feedback is addressed and used to continually improve our service and property and we appreciate the time you have taken to share your... More 

Falkirk
Level Contributor
31 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
2 of 5 stars Reviewed 1 week ago

Was a guest here recently at an event, and whilst i don't enjoy doing these reviews I feel it's the only way i can highlight this issue to Hilton group as i've been trying to do so for THREE YEARS yet they continue to make the same mistakes; no amount of complaining to local authorities or trip advisor reviews seems... More 

Was this review helpful? Yes 1
NitinRamtri, General Manager at Hilton Glasgow Grosvenor Hotel, responded to this review

Dear FalkirkJim Thank you for sharing your views of your visit to the Hilton Glasgow Grosvenor. I was disappointed to hear that you felt let down by the choice of vegetarian meal at your event. I can assure you that this dish has been served many times and has received positive feedback. Our entire team work hard to ensure all... More 

London, England, United Kingdom
Level Contributor
33 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 1 week ago

I chose to stay at the Hilton Glasgow Grosvenor as my daughter was playing with her orchestra at the Royal Concert Hall so I needed a good property, close to the city centre. The reception staff were extremely helpful and gave useful advice about travelling around Glasgow. The room was really comfortable, in fact I would say that the bed... More 

Was this review helpful? Yes
NitinRamtri, General Manager at Hilton Glasgow Grosvenor Hotel, responded to this review

Dear Andy W Thanks for reviewing your visit to the Hilton Glasgow Grosvenor. I was delighted to hear that you enjoyed your stay, especially for such a wonderful occasion. I hope that you also enjoyed your daughter's concert. It is always lovely when any of our guests are happy to return and would recommend us to other people as this... More 

Hotel Review Summarization

What travelers say

  • Car park(15)
  • Byres Road(11)
  • Friendly and helpful(5)
  • Great location(4)
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