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Hilton Glasgow Grosvenor Hotel

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1 - 9 Grosvenor Terrace | Great Western Road, Glasgow G12 0TA, Scotland
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Hilton Glasgow Grosvenor Hotel
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Hilton Glasgow Grosvenor Hotel
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887 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Albuquerque, New Mexico
Senior Contributor
48 reviews 48 reviews
10 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Great location on Byers road in the West end of Glasgow. No executive lounge but they do have an restaurant and bar in the hotel. The location is great with plenty of restaurants and bars on Byers road including some great Indian restaurants ( Glasgow probably has the best curries in the UK). It is also very close to Glasgow... More 

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Glasgow, United Kingdom
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

we stayed here the night before & after our wedding at Oran Mor, with some of our friends & family. We all had a great time - the staff were friendly & efficient, & we really felt as though they genuinely wanted us to have a lovely wedding day. The rooms were clean & spacious & had everything that we... More 

Review collected in partnership with Hilton Hotels & Resorts

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Harrogate, United Kingdom
Top Contributor
301 reviews 301 reviews
83 hotel reviews
172 helpful votes 172 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We had a 3 night long weekend here, prior to business meetings nearby. We arrived late on a Saturday evening and the limited number of dedicated hotel parking spaces on the roof of the Waitrose store were all full - however, at check in we were directed to Grosvenor Terrace and were easily able to park there for free during... More 

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Glasgow, United Kingdom
1 review
2 of 5 stars Reviewed 3 days ago NEW

I always stay with Hilton when away from home, and have stay several places in the UK, and even as far as Hawaii Prince Kuhio in Hawaii. I rarely have any problems, but if there are occasional snags, they are usually dealt with promptly and courteously. However, there were numerous problems, VERY noisy fan in the bathroom which didn't auto-cut-out.... More 

Review collected in partnership with Hilton Hotels & Resorts

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Holmes Chapel, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Stayed here for one night while visiting my daughter. In conversation when checking in I mentioned we had booked a restaurant for my birthday. Later that evening the staff delivered a cup cake with happy birthday decorations. This was a lovely gesture. I stay in Hilton chain hotels many times as a sliver Honors card hotel. However feedback for improvement... More 

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Grays Thurrock, United Kingdom
1 review
3 of 5 stars Reviewed 1 week ago

I visited for a conference and had not been catered for originally as I am lactose intolerant. The Chef and staff did their best to accommodate me however when dessert was two pieces of marshmallow. Deborah, the waitress, did her best to liven this up with a description that should be used by Gordon Ramsey. I have to say that... More 

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Montrose, United Kingdom
Senior Contributor
47 reviews 47 reviews
10 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Very nice welcome from staff , organised as we were early . The room was clean and tidy , comfy beds. Good bar with good selection stays open for late people home Breakfast was good selection , and well presented and tasty Would stay again for night in Glasgow

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Loraine B, Hotel Administrator at Hilton Glasgow Grosvenor Hotel, responded to this review

Dear Upperdysart Thank you for your review of the Hilton Glasgow Grosvenor. It was fantastic to hear that you enjoyed your stay and that you would return when next in Glasgow. Please be assured that I have passed your feedback to our team as this encourages us to continue providing the best service to all our guests. Thank you once... More 

uk
1 review
5 of 5 stars Reviewed 1 week ago

Arrived early Saturday due to flight times they had a lovely room ready for me. Staff were amazing especially Micheal one of the managers there. ( could of brought him home with me he was so helpful). If hilton read this he deserves a payrise. The hotel was in lovely with loads to eat room was clean as we're the... More 

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Loraine B, Hotel Administrator at Hilton Glasgow Grosvenor Hotel, responded to this review

Dear beanie_1000 Thank you for taking the time to review the Hilton Glasgow Grosvenor following your visit. It was great to hear that you enjoyed your stay and I have shared your feedback with the entire team as this encourages us to always provide the best service. We hope to be able to welcome you back in the future. Kind... More 

Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago

Worth a trip just to meet michael, room great, food plentiful and service exceptionally. Even the sun came out. Plenty to do nearby and the hotel is next to the botanical gardens so even if raining can dive in there. Near the university and can walk along the river kelvin if the mood strikes you

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Loraine B, Hotel Administrator at Hilton Glasgow Grosvenor Hotel, responded to this review

Dear Caroline F Thanks for taking the time to review your visit to the Hilton Glasgow Grosvenor. It was great to hear that you enjoyed your stay. I have taken this opportunity to pass your feedback to our General Manager and Heads of Department to address as this assists us in continually improving our service and property Thank you once... More 

Fleet, United Kingdom
Top Contributor
241 reviews 241 reviews
35 hotel reviews
118 helpful votes 118 helpful votes
4 of 5 stars Reviewed 1 week ago

Reception desk staff are extremely friendly and helpful Check in was nae bother, even when we arrived very early, they checked us in and our rooms were ready to use The bar in the hotel was a bustling and great place to have a drink and the breakfast buffet was decent enough Rooms were spacious and clean Only downside was... More 

Was this review helpful? Yes
Loraine B, Hotel Administrator at Hilton Glasgow Grosvenor Hotel, responded to this review

Dear j100lok Thank you for your review of the Hilton Glasgow Grosvenor following your visit. It was great to hear that you enjoyed your stay, especially the friendly attitude of the team. I have passed all your feedback to our General Manager and the relevant Heads of Department as this assists us in continually improving our service and property. Thank... More 

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