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All 89 Glasgow hotels

Merchant City Inn

3.0 of 5 Hotel   |   52 Virginia St | Merchant City, Glasgow G1 1TY, Scotland (City Centre)
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Merchant City Inn
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37%
Ranked #86 of 89 Hotels in Glasgow
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268 reviews from our community

Traveler rating
    16
    75
    42
    47
    88
See reviews for
13
62
43
38
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (52)
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  • All months
    (268)
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    (54)
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    (89)
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    (75)
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1 review
1 of 5 stars Reviewed 2 days ago NEW

Myself and my sister booked in, went to the room. The room door looked like it been broken in too.the beds were filthy and toilet was mouldy with a cracked path panel and it smelt awful. Went to reception and asked for refund as couldn't bear to stay. Got a full refund.

Was this review helpful? Yes 1
gretna
Contributor
19 reviews 19 reviews
9 hotel reviews
29 helpful votes 29 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

The very beginning is the best place to start, I booked this hotel way back in January by phone I was quoted a price for 3 rooms for two nights .In June I checked to make sure everything was still ok with my booking and to send me conformation email, they had increased the price by £20 per room per... More

Was this review helpful? Yes 1
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 4 days ago NEW via mobile

Booked room 1 year in advance. Hotel didn't take payment until arrival day and as Credit card had expired. Got to hotel to be told they had given rooms away. Spend hours travelling there. There was no phone calls messages or emails to say there was a problem. Don't book here it's a joke.

Was this review helpful? Yes 2
Scotland
Contributor
11 reviews 11 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

On our arrival (with our party of six, three couples) found we were double booked, only two rooms booked, even though we required three rooms, we were so pleased we had written confirmation. Sign as going upstairs stating CCTV 24 hours daily, had to hand key in before leaving the building. On getting to room small, tiny bathroom, which we... More

Was this review helpful? Yes 1
Edinburgh, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 days ago NEW via mobile

Having read some reviews, we didn't expect much anyway, so were not too disappointed. The hotel was really central and we had only booked in for one night as we were attending a wedding elsewhere. The staff were very friendly and helpful and ordered us taxis which arrived within 2 minutes. The rooms were dated and in need of decoration.... More

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Carlisle, U.K.
Senior Contributor
41 reviews 41 reviews
10 hotel reviews
35 helpful votes 35 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

This hotel is to be avoided at all costs. Booking precedures are a joke, we were booked in for wrong night and owner blamed his night shift even though room was booked at 10am one morning Noise from street was terrible even though we were on 4th floor. Could hear every sound fron corridor. Shower kept drying up whilst we... More

Was this review helpful? Yes 1
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 1 week ago

This hotel is good value for money, very welcoming and helpful staff at reception, a clean and tidy room, easy to find and a good breakfast. The only criticism I have is the noise outside the hotel first thing in the morning with other business's getting their deliveries, etc.

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Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I booked 5 rooms for a family trip. Out of the 5 rooms one of the beds was so noisy and squeaky that it was impossible to sleep in. We complained before we even unpacked and was told there was no other room available ,but they did very kindly suggest that they wouldn't charge us if we wanted to find... More

Was this review helpful? Yes 2
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

How this hotel gets a 3* rating is beyond me! If you are looking for somewhere that is not cheap, rundown and very noisy then this is the place for you. My husband and I stayed here for 1 night following a mix up with another hotel, and unfortunately, we were not able to cancel, therfore, instead of lose our... More

Was this review helpful? Yes 2
Cambridge, United Kingdom
Senior Contributor
31 reviews 31 reviews
7 hotel reviews
20 helpful votes 20 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Prior to arrival I had to email 3x and finally call to get a response to an inquiry. On arrival check in staff were very unwelcoming. There was an issue with their online booking system which was entirely their fault and they did nothing to rectify it beyond charging me an additional fee for something which was not at all... More

Was this review helpful? Yes 7
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Additional Information about Merchant City Inn

Address: 52 Virginia St | Merchant City, Glasgow G1 1TY, Scotland
Location: United Kingdom > Scotland > Glasgow > City Centre , Merchant City
Price Range (Based on Average Rates): $
Hotel Class:3 star — Merchant City Inn 3*
Number of rooms: 40
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Also Known As:
Merchant City Hotel Glasgow
Merchant Hotel Glasgow
The Merchant Hotel
Merchant City Inn Glasgow, Scotland

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