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Premier Inn Glasgow City Centre - Charing Cross

3.0 of 5 10 Elmbank Gardens, Glasgow G2 4PP, Scotland (Formerly Premier Lodge)
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Premier Inn Glasgow City Centre - Charing Cross
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Premier Inn Glasgow City Centre - Charing Cross
Premier Inn Glasgow City Centre - Charing Cross
Premier Inn Glasgow City Centre - Charing Cross
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1,174 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Burntisland, United Kingdom
Top Contributor
78 reviews 78 reviews
11 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed yesterday NEW

This hotel is ideally suited to theatre goers and shoppers. Reception is on the small side but the staff are efficient so we didn't have a long wait at check in. Our room on the 12th floor was clean and adequate to our needs - we were only sleeping there!! The location of the room gave us great views over... More 

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Newquay, United Kingdom
Contributor
15 reviews 15 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

I've visited a few Premier Inns now over the course of my travels and come to love this company but this one seemed to be below the usual standard expected and as a result felt a little less relaxed that i normally do in your hotels. The Cooked Breakfast was cold and overcooked The heating in the room was difficult... More 

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Shonagh L, Manager at Premier Inn Glasgow City Centre - Charing Cross, responded to this review

Many thanks for taking the time to review your stay with us. I was saddened to read that you didn't feel "relaxed" with us here at Charing Cross. I was also saddened in the fact that you didn't enjoy our Premier breakfast, our chefs work tirelessly to ensure our breakfast is to the highest standard, and I am sorry that... More 

Motherwell, United Kingdom
Senior Contributor
26 reviews 26 reviews
10 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Stayed at this Premier Inn on Saturday 13th December for one night; check-in was quick. Room was ok, a bit dated, really cold (even though we had the AC on hot and a radiator on), and furniture a bit tatty, but did the job for one night. We chose the meal deal, which is excellent value for money; both dinner... More 

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2 reviews
5 of 5 stars Reviewed 4 days ago NEW

fantastic stay at this hotel, it was very reasonable priced ,£39 for one nights stay big rooms , clean and very well equipped. staff very friendly and helpful. food in the restaurant was fantastic and service impeccable !!! thank you.

Review collected in partnership with premierinn.com

Was this review helpful? Yes
Shonagh L, Manager at Premier Inn Glasgow City Centre - Charing Cross, responded to this review

Many thanks for your fabulous review, it was such a pleasure to read that you had a wonderful time with us. I am glad that you had a clean and comfortable stay with us, as per our ‘Good Night Guarantee’. Your fantastic comments regarding our restaurant have been passed on to our food and beverage team, they were delighted that... More 

Scotland
Top Contributor
53 reviews 53 reviews
18 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We stayed here for 2 nights in rooms 901, 907 & 912 & we enjoyed or stay.The staff are really great & seem genuinely caring towards customers. From reception to restaurant staff (we only had breakfast) to chamber maids they were all a credit the hotel. Some of the names we remember were Andrew in restaurant (breakfast) Kenneth in reception... More 

Was this review helpful? Yes 1
Shonagh L, Manager at Premier Inn Glasgow City Centre - Charing Cross, responded to this review

Dear JKARLG, many thanks for taking the time to leave such a fabulous review and giving us an overall score of 5/5, this was such a pleasure to read. I am pleased that you found our team here at Charing Cross to be great, this is fabulous feedback and they will be thrilled to know that they made such a... More 

Manchester, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

We've stayed in loads of Premier Inns around the UK over the years and we choose to do so because they never let us down. However this branch isn't up to those standards. It's tired, access is poor and it suffers from being a converted office block rather than being purpose built. We were given the smallest double room I've... More 

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Shonagh L, Manager at Premier Inn Glasgow City Centre - Charing Cross, responded to this review

Dear Stenorbs, Firstly I would like to take this opportunity to thank you for your honest feedback regarding your stay with us, I was saddened to read that you didn’t enjoy your stay with us and I would like to cover some of the points that your raised in your review. Our building was constructed between 1969 and 1973 and... More 

1 review
2 of 5 stars Reviewed 6 days ago NEW

The room was about the size of a shoe box and hotter than the surface of the sun. There was visible damage in the bathroom with added mold and the sheets had a nasty stain had been washed but with no fabric softener. The lack of free wi-fi really is a joke as well.

Review collected in partnership with premierinn.com

Was this review helpful? Yes
Shonagh L, Manager at Premier Inn Glasgow City Centre - Charing Cross, responded to this review

Dear Mark C, Thank you for your review. At Charing Cross we do have several different room types available all varying in size and I am sorry that on this occasion you found the room not to be to your satisfaction. Our rooms are fitted with a heating and cooling system for the comfort of our guests, additional items such... More 

Arbroath, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

Weve stayed in this premier inn a good number of times. Staff are very friendly, rooms are nice and clean and its handy for lots of restaurants and bars, as well as walking dista nce to the hydro.great stay

Review collected in partnership with premierinn.com

Was this review helpful? Yes
Shonagh L, Manager at Premier Inn Glasgow City Centre - Charing Cross, responded to this review

Many thanks for taking the time to leave such a nice review. I am pleased that you have stayed with us several times and find our hotel “nice and clean”, and in a great location. Your kind comments regarding the staff are very much appreciated and will be passed on. I am sure we will be welcoming you back in... More 

Crieff, Scotland, United Kingdom
Contributor
15 reviews 15 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

The staff here in this hotel, from the receptionist, when we first arrived she was was so nice x welcoming, the waitress at breakfast was so helpful x the food was very good x plenty of it, the cleaner was even happy to stop for a chat x asked if we needed anything else in our room, coffee tea milk... More 

Was this review helpful? Yes
Shonagh L, Manager at Premier Inn Glasgow City Centre - Charing Cross, responded to this review

Dear Angela R, Many thanks for choosing to stay with us here at Charing Cross, I was thrilled that you had a fabulous time with us. The team here take personal responsibility to ensure every guest is having the best possible time, we try and anticipate all of our guests needs so we have what ever it is they need... More 

Contributor
16 reviews 16 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

I've stayed here several times for gigs. The rooms are clean and spacious and the staff are friendly and helpful. It's great for accessing the city centre as well as the West End. There are very many restaurants and bars nearby as well as cinemas, shopping and theatres. You have a pretty good chance of getting a room with an... More 

Was this review helpful? Yes
Shonagh L, Manager at Premier Inn Glasgow City Centre - Charing Cross, responded to this review

Dear Headbeeguy, many thanks for your glowing review. I was delighted to read that you had a nice time with us. Here at Charing Cross, due to the height of the building we can offer some impressive views as you mentioned, if you stay with us again, give us a call before hand and we can try and get a... More 

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Additional Information about Premier Inn Glasgow City Centre - Charing Cross

Address: 10 Elmbank Gardens, Glasgow G2 4PP, Scotland (Formerly Premier Lodge)
Phone Number:
Location: United Kingdom > Scotland > Glasgow > City Centre
Price Range (Based on Average Rates): $
Hotel Class:3 star — Premier Inn Glasgow City Centre - Charing Cross 3*
Number of rooms: 278
Reservation Options:
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Also Known As:
Premier Inn Glasgow City Centre (Charing Cross) Hotel Glasgow
Premier Inn Charing Cross
Premier Travel Inn Glasgow
Premier Inn Glasgow City Centre - Charing Cross Scotland
Hotel Style:
#28 Romantic Hotel in Glasgow
#30 Family Hotel in Glasgow

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