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Premier Inn Glasgow City Centre - Charing Cross

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10 Elmbank Gardens, Glasgow G2 4PP, Scotland (Formerly Premier Lodge)
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Premier Inn Glasgow City Centre - Charing Cross
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Premier Inn Glasgow City Centre - Charing Cross
Premier Inn Glasgow City Centre - Charing Cross
Premier Inn Glasgow City Centre - Charing Cross
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1,344 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Settle, UK
Level Contributor
37 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We stayed in a 12th floor room last week, and enjoyed wonderful views over the city of Glasgow. The bed was very comfortable and the room layout (on a corner of the building) was a little different and rather good. I had slight concerns about parking in the adjacent public car park and being able to pay for an additional... More 

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London, United Kingdom
1 review
5 of 5 stars Reviewed 5 days ago NEW

This was the first time experience with premier Inn and we are very pleased with the service. We stayed 3 nights 4 days and it's a worth stay as we had good quality service,especially with our toddler. Great breakfast and our tod ate free, we had full premier Inn breakfast and we were not hungry till dinner. Very close to... More 

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Dublin, Ireland
1 review
5 of 5 stars Reviewed 5 days ago NEW

Stayed here on the 18th of July for a event in the sse hydro ..it was 6 pound in taxi and all pubs and restaurants are 2 minutes away so it was perfect. ..we arrived at 9 in the morning and tought we had to wait until 2 to be checked in ..but no the girl on reception told us... More 

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Burnley, United Kingdom
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The hotel is next door to Charing Cross railway station (no problem with noise I was on 12th floor. If visiting sights in Glasgow 2 separate day tickets available)- 1. Roundabout currently £6.50 serves inner area. 2. Daytripper cover a much larger area currently £11.50 More information on www.spte.org.uk including maps. Hotel is on Partick to Glasgow Queen Street line.... More 

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Level Contributor
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

We stayed here as a couple on 8th July 2015.We have used a few of the Glasgow Premier Inns but this one is the poorest we have visited.Our room was cramped and very tired looking.The lifts are a nightmare as the staff had them on lockout so only one of three was available for guest use. The only attraction of... More 

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1 review
1 of 5 stars Reviewed 1 week ago

Lost count how many visit, and the last 2 times is disappointing in the restaurant. Now is even worse . Asked for a twin room and got a double bed. Been waiting for 30 mins back in the bar. Nothing been ofter, we're here for businesses and the services is getting lower each time. Honestly, I don't recommend here.

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WhitbreadHotels, Online Customer Service at Premier Inn Glasgow City Centre - Charing Cross, responded to this review

Thank you for taking the time to review your stay with us. At Premier Inn it remains our main objective to deliver a high standard of customer service and we do apologise that on your last few stays with us we failed to achieve this. Please be assured that your feedback is very important to us as we endeavour to... More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

They do what they say…comfy beds, clean, modern rooms and 10 mins walk from city centre. Great value for money! Service is very good. We arrived early and the wait for rooms was suggested to be one hour, but they gave our room priority and we were only waited 20 mins.

Review collected in partnership with premierinn.com

Was this review helpful? Yes 1
Glasgow, United Kingdom
1 review
4 of 5 stars Reviewed 1 week ago

Clean, tidy room and helpful friendly staff were the good points. Of course the bed is brilliant and every mattress should be this good. The negative in our stay was the water penetration from the room above and a pouring water outlet top right of the hotel entrance. Some property maintenance is needed.

Review collected in partnership with premierinn.com

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Level Contributor
159 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
2 of 5 stars Reviewed 1 week ago

Well I decided to stay here and give it another go after a bad experience previous, wish I hadn't, don't get me wrong the hotels in a great position in the city, cheep enough and clean, first night I had to call reception at 3am to come a remove a drunk guy who was using my door a bed and... More 

Was this review helpful? Yes 2
WhitbreadHotels, Online Customer Service at Premier Inn Glasgow City Centre - Charing Cross, responded to this review

Thank you for taking the time to review your stay at our hotel. At Premier Inn we endeavour to ensure all our guests have a relaxed stay in a comfortable environment and I apologise that on this occasion we failed to provide this. We do still offer our Good Night Guarantee and I would like the opportunity to investigate further.... More 

Stoke-on-Trent, United Kingdom
Level Contributor
26 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We booked well in advance and managed to get a good deal as a group of friends sharing a couple of rooms. I'd say it was typical of a premier inn, where you know what you're getting. You can definitely find a value stay if you don't want luxury. The hotel is literally just around the corner from Charing Cross... More 

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Hotel Review Summarization

What travelers say

  • Very friendly(18)
  • Reception staff(3)
  • Train station(3)
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