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GoGlasgow Urban Hotel

517 Paisley Road West, Glasgow G51 1RW, Scotland (Formerly Swallow Glasgow)
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GoGlasgow Urban Hotel
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97 Reviews from our TripAdvisor Community

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Traveler rating
    68
    25
    4
    0
    0
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14
44
6
24
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • Italian first
  • Spanish first
  • Any
English first
  • All months
    (97)
  • Mar-May only
    (34)
  • Jun-Aug only
    (63)
  • Sep-Nov only
    (0)
  • Dec-Feb only
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blairgowrie
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We have stayed in this hotel before when it was the Swallow, has completely been revamped we were in room No 1 the other side of the bar, in the end of the corridor there were 3 bedroom doors went off, the gentleman next door must have went in and out of his bedroom numerous times each time banging doors... More 

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Oban
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Stayed here with my mum last week, while we were in Glasgow for shopping. Hotel has been recently refurbished and the decor is lovely and modern. Rooms are very clean and comfortable with freeview TV and coffee/tea supplies. They even give tunnocks teacakes which we thought was a nice touch. Great location with restaurants and bars close by, the Hydro... More 

Was this review helpful? Yes 1
Basingstoke, United Kingdom
Level Contributor
7 reviews
4 of 5 stars Reviewed 3 days ago NEW

Most outstanding feature of our stay was the customer service. From the moment we arrived, through the restaurant and bar the staff had a can do attitude. They displayed a friendly but not a over friendly attitude. The food was good and not too over priced for a hotel. The hotel restaurant and bar was quiet but it still had... More 

Was this review helpful? Yes 2
Graham U, General Manager at GoGlasgow Urban Hotel, responded to this review

Good Morning Thank you for your review and I am delighted you enjoyed your recent stay here at the hotel. It was a pleasure to have you as guests of the hotel and you enjoyed the high level of service and quality in particular from the team. I very much look forward to welcoming you back to the hotel in... More 

A TripAdvisor Member
5 of 5 stars Reviewed 5 days ago NEW

Never one to write a review, but this hotel seriously punches well above its weight, or in this instance, its room rate. An often over-used phrase but contemporary styling has been put to very good use in the well-appointed and comfortable bedrooms, and a fantastic bathroom too. It's the little details that count, like the Tunnok's Tea Cakes instead of... More 

Was this review helpful? Yes 1
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 5 days ago NEW via mobile

Staying here left us with a mixture of highs and lows. The hotel is modern pleasantly staffed and based in a good area however it was quite noisy both from guests and pipes. The bed was superly comfortable and there was a good amount of tea/coffee/hot chocolate however we found the bathroom too small for a couple to use and... More 

Was this review helpful? Yes 1
Graham U, General Manager at GoGlasgow Urban Hotel, responded to this review

Good Morning Thank you for your review and I am pleased that you enjoyed your recent stay with us here at the hotel. Guest feedback is essential as we strive offer the best in quality and service and your feedback is valuable. I very much look forward to welcoming you back to the hotel in the near future. With Best... More 

Blackpool, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

I stayed at this hotel for two nights en-route to the Highlands having stayed at Crerar hotels many times previously. The hotel had only recently opened and some decorating and other finishing works were still ongoing in unopened areas but this did not distract. The hotel is modern and well laid out. The bedroom was extremely comfortable and the staff... More 

Was this review helpful? Yes
Graham U, General Manager at GoGlasgow Urban Hotel, responded to this review

Good Morning Thank you for your review and I am delighted you enjoyed your recent stay here at the hotel. It was a pleasure to have you as guests of the hotel and you had the opportunity to experience our high level of hospitality first hand. I will pass your feedback onto the team and very much look forward to... More 

glasgow
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I stayed at this hotel which has recently been fully renovate. The rooms are tastefully decorated, very comfortable, stylish and absolutely spotless. I would go as far as to say this is the cleanest hotel room I have ever stayed in. The room has plenty of coffee, tea, and even a special treat of hot chocolate and tea cakes, which... More 

Was this review helpful? Yes
Graham U, General Manager at GoGlasgow Urban Hotel, responded to this review

Good Morning Thank you for your review and I am delighted you enjoyed your recent stay here at the hotel, It was a pleasure to have you as a guest of the hotel and that my team looked after you so well. The team will be delighted to read of your feedback and our hot chocolate and teacakes are indeed... More 

Walsall, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Nice looking bedrooms,We had two as we were travelling with teenage with teenage daughters, very modern and new but a few minor things like the old locks on the doors spoil the room I agree with the other review that doors didn't shut on their own properly and was noisey when neighbours were in and out of rooms,nice bathroom a... More 

Was this review helpful? Yes 1
Graham U, General Manager at GoGlasgow Urban Hotel, responded to this review

Good Morning Thank you for your review following your recent stay here at the hotel. It was a pleasure having you and your family as guests of the hotel and that you had the opportunity to experience our hospitality. Our guest feedback is essential as we launch the hotel and I thank you for our extended comments. I very much... More 

1 review
5 of 5 stars Reviewed 1 week ago

Booked two rooms for one night, very easy and straightforward. The staff were fantastic, very friendly and helpful, they made us feel special. Great rooms with double showers, really clean and well appointed. The food was excellent and generously provided, I'm still full! I recommend GoGlasgow heartily and am planning to go back in November.

Was this review helpful? Yes
Graham U, General Manager at GoGlasgow Urban Hotel, responded to this review

Good Morning Thank you for your review and I am delighted that you enjoyed your recent stay with us here at the hotel and you had the opportunity to experience our high level of customer service and quality first hand. The team will be pleased to read your feedback as they strive to ensure all our guests have an enjoyable... More 

Wales, UK
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 1 week ago

I work in hospitality and the welcome I received just walking through the door was spot on, the smile and eye contact especially.It's not about jumping through hoops, running over hot coals for your customers it about being warm, friendly, genuine and understanding their needs. Nothing was too much trouble. You ticked all the boxes - well done. Would definitely... More 

Was this review helpful? Yes 1
Graham U, General Manager at GoGlasgow Urban Hotel, responded to this review

Good Morning Thank you for your review and I am delighted you enjoyed your recent stay with us here at the hotel and you enjoyed the hospitality offered by the team. It was a pleasure to have you as guests of the hotel and I very much look forward to welcoming you back to the hotel in the near future.... More 

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