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Novotel Glasgow Centre

#49 of 92 Hotels in Glasgow
GreenLeadersBronze level
4.0 of 5
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181 Pitt Street, Glasgow G2 4DT, Scotland
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Novotel Glasgow Centre
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Ranked #49 of 92 Hotels in Glasgow
GreenLeadersBronze level
A recent review
3 of 5 stars reviewed yesterday
AdelaidePete Adelaide
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1,017 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Adelaide
Level Contributor
28 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed yesterday NEW

We stayed twice here firstly for 2 nights following our flight from Adelaide and secondly for one night before leaving Glasgow for Adelaide. The staff were great and the breakfasts were excellent. The public areas are tasteful but the room we were allocated on our first stay needed redecoration, with tired paint work and carpet and a missing soap dish... More 

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Sydney
Level Contributor
27 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
1 of 5 stars Reviewed yesterday NEW

This hotel has quite a lot to answer for. Staff at this hotel, judging by the reviews on this site, let alone others, know of the extraordinary problems associated with noise from street racers that severely affect rooms on one side of this hotel. I was not aware of these problems and so did not raise them on check-in and... More 

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Dundee, Scotland, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed yesterday NEW

Lovely comfy spacious bed, bathroom was absolutely amazing and spacious room! We stayed to go to a gig at the hydro and the hotel was in plenty of distance to the hydro. There was car parking available in the basement of the hotel and there was also a bar. Would definitely stay again!

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Bolton, United Kingdom
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

My partner and I stayed Thursday to Saturday. The purpose of our visit was to enjoy the city centres bars and restaurants and the hotel was ideally situated being only a short walk from the restaurants and shopping area with the car parking beneath the hotel being particularity useful. The staff were friendly and attentive with breakfast being served in... More 

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ManagerNGC, General Manager at Novotel Glasgow Centre, responded to this review

Thank you very much for taking time to share your experience here on Tripadvisor following your stay at our property. I was delighted to see that you enjoyed your visit to Glasgow. I am disappointed that the noise from outside the hotel impacted on your stay, we are indeed doing all we can with the local authorities and internally to... More 

Lancaster, United Kingdom
Level Contributor
25 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Great location, quiet room and comfortable bed. Loved the bars and atmosphere on Sauchiehall St. Will be back for gigs and O2 and King Tuts. Short walk to Merchant City, fab restaurants and vibe. Unfortunately didn't eat in the hotel, as soo much choice in the city. Will definitely be back.

Was this review helpful? Yes
ManagerNGC, General Manager at Novotel Glasgow Centre, responded to this review

Thank you very much for taking time to share your experience here on Tripadvisor following your stay at our property. We are delighted that you enjoyed your stay at Novotel Glasgow Centre and we look forward to welcoming you back again soon. Kindest regards, Christophe Pfeilstücker General Manager More 

London, United Kingdom
Level Contributor
32 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

Having read a few reviews I knew there was a problem with traffic noise on one side of the hotel. When booking I asked for a quiet room. Unfortunately that request did not make it through to check in staff. For two nights I was subjected to the sound of boy racers, screeching tyres and revving engines. If you want... More 

Was this review helpful? Yes
ManagerNGC, General Manager at Novotel Glasgow Centre, responded to this review

Thank you very much for taking time to share your experience here on Tripadvisor following your stay at our property. I am disappointed that the noise from outside the hotel impacted on your stay, we are indeed doing all we can with the local authorities and internally to combat the issue. I was pleased that you felt that your issues... More 

Bowral, Australia
Level Contributor
20 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

This hotel is good for discovering Glasgow. Once the car is parked and that was easy, it is only a short walk to the start of the main shopping areas. There are restaurants, pubs and cinemas around the corner. The hop on hop off bus has a stop 75metres away. The staff were friendly and helpful in all areas. They... More 

Was this review helpful? Yes
ManagerNGC, General Manager at Novotel Glasgow Centre, responded to this review

Thank you very much for taking time to share your experience here on Tripadvisor following your stay at our property. We are delighted that you enjoyed your stay at Novotel Glasgow Centre and we look forward to welcoming you back again soon. Kindest regards, Christophe Pfeilstücker General Manager More 

Europe
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago

The hotel has a tired and worn look with mediocre service. Our room had not been cleaned properly, especially the toilet. Summoning the duty manager made no difference - he came with a towel and some disinfectant - as if that was enough to fix the problem. The carpets on the fourth floor were positively embarrassing (although the ones in... More 

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ManagerNGC, General Manager at Novotel Glasgow Centre, responded to this review

Thank you for your comments based on your recent stay with us. I am disappointed to read that you had a negative experience staying with us, for which I must offer my sincere apologies. We strive to offer a superior service to all our clients and therefore I am disappointed that we have let our standards slip on this occasion.... More 

Scotland
Level Contributor
42 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed 1 week ago

The bed was one of the most comfortable I have slept in. I liked the separate toilet to bath too. Good underground car park that we managed to get a space in. Enjoyed breakfast - good selection. The 3 stars are because there is one slight issue and that is the noise from the boy racers. The hotel to be... More 

Was this review helpful? Yes
ManagerNGC, General Manager at Novotel Glasgow Centre, responded to this review

Thank you for taking the time to write a review following your stay at our hotel. I am pleased that overall you enjoyed your stay at Novotel Glasgow, particularly the comfort of our new beds. I am disappointed that the noise from the street did impact your experience and please be assured all possible action is being taken to resolve... More 

Preston, United Kingdom
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 1 week ago

Considering this hotel claims to be a four star rating I'm not sure how they got this. The reception staff were friendly and helpful and that is where it ends. There are some housekeeping issues, the toiletries and tissues in my room were not replensihed in the six days that I stayed there and remained empty for the duration of... More 

Was this review helpful? Yes
ManagerNGC, General Manager at Novotel Glasgow Centre, responded to this review

Thank you for taking the time to write a review following your stay at our hotel. We took good note of your comments, took all appropriate actions to address your concerns and we would also like to reassure you that your experience is not a true reflection of our standards. We still hope to welcome you back to the Novotel... More 

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