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All 89 Glasgow hotels

Novotel Glasgow Centre

4.0 of 5 Hotel   |   181 Pitt Street, Glasgow G2 4DT, Scotland (City Centre)
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Ranked #47 of 89 Hotels in Glasgow
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A recent review
3 of 5 stars reviewed yesterday
Jane Y Workington, United Kingdom
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848 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Workington, United Kingdom
1 review
3 of 5 stars Reviewed yesterday NEW

Really nice hotel and very comfortable beds but really bad for traffic noise. The window sounded like it was open all night. For being on the 6th floor was surprising how loud the traffic was. Would still consider staying again but taking ear plugs

Review collected in partnership with Novotel Hotels

Was this review helpful? Yes
Blackpool, United Kingdom
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 3 days ago NEW

Stayed at the Novotel Glasgow just for one night and the service provided was as though I was staying there for longer. Upon arrival I was greeted by a lovely smiling receptionist who checked me in, Nick Broom (I think he was the manager) told my champagne was in my room on ice ( with complimentary strawberries) and I had... More 

Was this review helpful? Yes
ManagerNGC, General Manager at Novotel Glasgow Centre, responded to this review

Thank you for your very kind comments and compliments following your stay at our property. I am delighted that you enjoyed your stay so much at Novotel Glasgow Centre giving us the maximum score of 5 stars and I look really forward to welcoming you back to our hotel for your next visit to Glasgow. My best wishes, Christophe Pfeilstücker... More 

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 days ago NEW

My husband and I just spent the worst two nites in this hotel,carpets filthy with stains,kettle could not be used it was so dirty. The window in the room did not close properly+the noise from passersby+cars was the worst ive ever heard by the way it was room 127,then to top it of we were evacuated out of our room... More 

Was this review helpful? Yes 1
ManagerNGC, General Manager at Novotel Glasgow Centre, responded to this review

Thank you for your comments based on your recent stay with us. I am disappointed to read that you had a negative experience staying with us, for which I must offer my sincere apologies. We strive to offer a superior service to all our clients and therefore I am disappointed that we have let our standards slip on this occasion.... More 

Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

Having read recent reviews we arrived here not quite knowing what to expect. We were pleasantly surprised to find it a comfortable and practical hotel ideally situated a 10 minute walk into the main areas of the city. The rooms are a little basic compared to some hotels we have used - including Novotel chain. Our room (standard) was clean... More 

Was this review helpful? Yes
ManagerNGC, General Manager at Novotel Glasgow Centre, responded to this review

I would like to thank you for taking the time to comment your experience on Tripadvisor following your stay at the Novotel Glasgow Centre . I am pleased to hear that you had such a good stay with us and I hope to welcome you very soon again to our hotel for any of your future stays. My kindest regards,... More 

Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

Wanted to submit a review as I was disappointed by the hotel. Myself and my partner stayed here as part of a weekend trip to Glasgow. Upon arrival the reception is modern and sleek, the receptionist was helpful. When we opened the door to our room, I thought we were staying in a back street hotel in Blackpool. It was... More 

Was this review helpful? Yes
ManagerNGC, General Manager at Novotel Glasgow Centre, responded to this review

We would like to thank you for taking the time to write a review about your recent visit to Novotel Glasgow Centre. We are sorry to hear that your experience didn’t meet your expectations but I would like to bring to your attention that next year we will do a lot of changes to our property, which will most certainly... More 

1 review
5 of 5 stars Reviewed 1 week ago

I stayed at Novotel for a week at the end of November on a business trip and have just checked out from another 1 night stay. I emailed prior to my stay to upgrade my room and this was done very smoothly for just an extra £10 per night. Both superior rooms I stayed in were very clean and modern.... More 

Was this review helpful? Yes
ManagerNGC, General Manager at Novotel Glasgow Centre, responded to this review

We are pleased to see that you choose the Novotel Glasgow Centre for your stay in Glasgow and we would like to thank you for these very kind words and of course for giving us this excellent 5 stars score. This is all very much appreciated and as I am already, our whole team, especially Nick, will be delighted to... More 

scotland
Contributor
19 reviews 19 reviews
17 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here on a Christmas shopping trip. Room was nice and clean the bed was very comfy but we were woken up at 4.30am with noisy residents coming in after their night out. Not the hotels fault and they did deal with it very quickly when we phoned reception. We checked out next day and left our cases in a... More 

Was this review helpful? Yes
ManagerNGC, General Manager at Novotel Glasgow Centre, responded to this review

I would like to thank you for taking the time to comment your experience on Tripadvisor following your stay at the Novotel Glasgow Centre . I am pleased to hear that you had such a good stay with us and I hope to welcome you very soon again to our hotel for any of your future stays. My kindest regards,... More 

Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

I regularly stay in hotels and this is the worst we have stayed in for a while, but one of the most expensive. Stained carpet, and couldn't get the tv to work, pretty dull room. It was reasonably clean, if you didn't examine too closely. Thankfully we just used the room to get ready and go out, got up in... More 

Was this review helpful? Yes
ManagerNGC, General Manager at Novotel Glasgow Centre, responded to this review

Thank you for taking the time to write a review following your stay at our hotel. We took good note of your comments, took all appropriate actions to address your concerns and we would also like to reassure you that your experience is not the true reflections of our standards. We still hope to welcome you back to the Novotel... More 

Newcastle upon Tyne, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

I stay in a lot of Accor hotels, I think this is the one I was most disappointed with. Paid extra to ensure I had an executive room using my points is gained throughout the year. Effectively an Ibis in reality, mixture of staff attentiveness from helpful to uninterested, room was very dated and small (ie not worth paying the... More 

Was this review helpful? Yes
ManagerNGC, General Manager at Novotel Glasgow Centre, responded to this review

Thank you for taking the time to write a review about your recent visit to Novotel Glasgow Centre. I am sorry to hear that your experience didn’t meet your expectations and I would like to bring to your attention that next year we are planning to do a lot of changes to our rooms, which will most certainly give a... More 

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Additional Information about Novotel Glasgow Centre

Address: 181 Pitt Street, Glasgow G2 4DT, Scotland
Phone Number:
Location: United Kingdom > Scotland > Glasgow > City Centre
Price Range (Based on Average Rates): $
Hotel Class:4 star — Novotel Glasgow Centre 4*
Number of rooms: 139
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Also Known As:
Novotel Glasgow Centre Hotel Glasgow
Accor Glasgow Centre
Glasgow Novotel
Novotel Glasgow Centre Scotland
Hotel Style:
#3 Green Hotel in Glasgow
#20 Luxury Hotel in Glasgow
#23 Business Hotel in Glasgow

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