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Carlton George Hotel


Hotel class 4.0 of 5
44 W George St, Glasgow G2 1DH, Scotland
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Reviews you can trust

81% Recommend
4.0 of 5 stars 138 reviews
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All (138)
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2 of 5 stars
emldundee   7 contributions
Scotland
Oct 24, 2009

Like the last reader I too was disappointed having read earlier great reviews. Chose the hotel for location which was excellent for going to the SECC and shopping. The room was clean and comfortable BUT I had booked a superior ( I was later told this is the same as a standard!!! not the price tho') which looked on to... more

Management response from
DuncanJohnston, General Manager

I am sorry that your stay was not as positive as it could have been. I have taken up the issue of noise with our linen supplier, please accept my apologies that your were woken by this. I can assure you that my team and I take guest care very seriously and that they were certainly not laughing at your...

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2 of 5 stars
pixel79   11 contributions
London, UK
Oct 17, 2009 | Trip type: Couples
0/1 found this review helpful

On paper - and based on the other reviews - this should be a simply superb hotel. It should be one of the best in Glasgow with its excellent location, styling and facilities. As I say, on paper. What I experienced, however, was a catalogue of problems which would ensure I wouldn't consider staying there again. I was booked in... more

Management response from
DuncanJohnston, General Manager

I am sorry that you found the hotel disappointing on this visit. I trust that you are now happy with my response and action. Duncan Johnston General Manager

Lovely hotel
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4 of 5 stars
Nildesperanda   36 contributions
Doncaster, United Kingdom
Oct 14, 2009 | Trip type: Business

We've stayed here 5 or 6 times before. The location is unbeatable - right in the middle of the main shopping area, 2 minutes from Queen St station and 7 mins from Central, and 1 minte from the subway. The staff were as always friendly and helpful, and the room well appointed. Be warned - if you like a room... more

Management response from
DuncanJohnston, General Manager

Thank you for taking the time to leave such detailed and worthwhile feedback. As we are in the heart of the city there is always noise at night, I am glad this did not disrupt you too much. We have made some changes to breakfast service in response to guest comments, many have asked us to bring a more self-service...

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3 of 5 stars
billybobs   31 contributions
Dundee, United Kingdom
Oct 12, 2009 | Trip type: Couples

We have stayed at this hotel twice its ok but a bit expensive. It has a very popular executive lounge on the top floor with complementary coffee, snacks and a bar with beer wine, spirits etc. Our room was very dark, very little natural light. The bathroom sink was blocked and was very slow to drain as a result of... more

Management response from
DuncanJohnston, General Manager

Thank you for taking the time to leave your feedback. I do apologise that you found the room too noisy and that their were maintenance issues, I am sure that these would hav ebeen rectified as soon as my team were made aware of them. I do hope you will stay with us again in the future. Duncan Johnston General...

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4 of 5 stars
mark_ncompass   35 contributions
Fremantle, Oz
Oct 12, 2009 | Trip type: Couples

Used as a stopover between travelling from London and then onward by train to Fort William, the Carlton George is right next door to the railway station. It has spacious rooms and although aging a little is well maintained and clean. more

Management response from
DuncanJohnston, General Manager

I do hope your trip to Fort William was a success. Thnak you for your comments, we will begin a refurbishment of our bedrooms in November 2009. Duncan Johnston General Manager

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5 of 5 stars
Brandane60   1 contribution
Rothesay, Isle of Bute
Oct 11, 2009 | Trip type: Couples

Third time we have stayed in Carlton George, Glasgow. Excellent location as it is only 10 minutes walk away from Central Station. All reception staff are first class, friendly, helpful and obliging - nothing is a problem. Have had dinner in "Windows" restaurant which we thoroughly enjoyed - sufficient and tasty. Abundance of eating places and good bars within walking... more

Management response from
DuncanJohnston, General Manager

Thank you for your positive feedback. Glad to hear that we are getting it right. Duncan Johnston General Manager

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4 of 5 stars
TonyBasil   12 contributions
Nottingham
Oct 11, 2009 | Trip type: Couples

Booked for four nights looking for a city centre hotel. Carlton George was just what we wanted, close to rail stations and city centre attractions. Reception staff friendly and helpful, breakfast served in a seventh floor restaurant overlooking Glasgow roof-tops was excellent, never crowded - maybe because we arrived at 9:30 each morning after the rush - but food was... more

Management response from
DuncanJohnston, General Manager

Thank you for your kind comments. Please accept my apologies that the generator was left running. Duncan Johnston General Manager

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5 of 5 stars
flyfishingUsa   1 contribution
usa
Oct 8, 2009

The locals were great to talk to and very helpful. Made me feel very welcomed.The city was beautiful .Everything was very close to the hotel ,Just walk to it. The Carlton Hotel was the best ever in my travels. The staff was there to help in anyway they could. more

Management response from
DuncanJohnston, General Manager

I am delighted that you enjoyed your time in our wonderful city. It is satisfying that you found our hotel to your liking. Thank you for your kind comments. Duncan Johnston General Manager

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5 of 5 stars
NJTTexas   2 contributions
Texas
Sep 23, 2009 | Trip type: Family
1/1 found this review helpful

Only stayed one night. Rooms were nicely decorated in Scottish theme and comfortable. The complimentary minibar was an added plus. The executive lounge was very nice and had all the beverages available. The breakfast was included in the price and was good - enjoyed looking out over the rooftops of Glasgow. Easy access to restaurants,pubs, and the mall (if you... more

Management response from
DuncanJohnston, General Manager

I am pleased that you enjoyed your time in Galsgow and at the Carlton George in particular. I am sorry that we were unable to provide a triple room. Duncan Johnston General Manager

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5 of 5 stars
Tootsinoute   2 contributions
London
Sep 13, 2009 | Trip type: Couples
1/1 found this review helpful

Great hotel, very helpful staff. Our room was so beautiful with a very good bed and decorated in a nice Scottish style. It was also very quiet. The bathroom was really pretty and had a big bath tub. Our offer included complementary mini bar (that you can drink in crystal glasses...) and also included a Scottish buffet breakfast for a... more

Management response from
DuncanJohnston, General Manager

Thank you for your kind words, it is always pleasing to hear that we are getting things right. I lokk forward to seeing you on your next visit! Duncan Johnston General Manager

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Carlton George Hotel Also Known As

  • Carlton George Glasgow
  • Hotel Carlton George
  • Carlton George
Address: 44 W George St, Glasgow G2 1DH, Scotland