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All 89 Glasgow hotels

Crowne Plaza Glasgow

4.0 of 5 Hotel   |   Congress Road | Strathclyde, Glasgow G3 8QT, Scotland (City Centre)
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Ranked #34 of 89 Hotels in Glasgow
A recent review
4 of 5 stars Reviewed August 20, 2012
ScottBaillie Stranraer
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1,367 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Crowne Plaza Glasgow
See the most recent reviews
Stranraer
Senior Contributor
33 reviews 33 reviews
22 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed August 20, 2012

We stayed in the Crowne Plaza for our wedding anniversary on 12th and 13th August and found almost all staff to be first class, the one exeption was in the bar on the Monday night. We had been out touring most of the day and arrived back at the hotel around 22.30 for a nightcap before bed. I ordered a... More

Was this review helpful? Yes
QMHManager, General Manager at Crowne Plaza Glasgow, responded to this review

I am sorry that you did not experience the standards that we strive to extend to all our guests from all of our staff members. I will be looking into this incident and all of our cocktails are on a price list which is strictly adhered to. Please email me on gmsec.cpglasgow@qmh-hotels.com quoting your name, room number and date of... More

Rugby, United Kingdom
Top Contributor
53 reviews 53 reviews
21 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed August 17, 2012

First time back in four years and nothing had moved forward. Decent car park and good reception staff on arrival. Into the rooom and oh well it was just like four years ago. The place looked tired, air con was useless it blew air out but nothing else. Was on the first floor and the windows didn't open either. Into... More

Was this review helpful? Yes
QMHManager, General Manager at Crowne Plaza Glasgow, responded to this review

Thank you for your review. I can confirm that the hotel will be undergoing a complete refurbishment within the next few years, following our recent refurbishment of the ground floor areas. We have also installed the new flat screen televisions with a wide variety of channels in all of our rooms. I hope to see you again soon. Regards, Dominic... More

Bossier City, Louisiana
Top Contributor
95 reviews 95 reviews
16 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed August 15, 2012

had a cancelled flight and this was the hotel that the airlines selected. NOT bad. Great views, stayed on the 8th floor. Nice amenities. Service was excellent from everyone that I interacted with. They will exchange money at the front desk. Gave great recommendations for activities in town.

Was this review helpful? Yes 1
QMHManager, General Manager at Crowne Plaza Glasgow, responded to this review

Thanks for a great review. I’m sorry your flight got cancelled but I’m pleased you got the chance to experience our hotel. I hope to see you again soon under better circumstances. Regards, Dominic McVey General Manager More

Sheffield, United Kingdom
Top Contributor
54 reviews 54 reviews
48 hotel reviews
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed August 15, 2012

I stayed here for one night on business. It's a fairly standard chain hotel - well presented and comfortable, but with the usual annoyances of ridiculously priced Wi-Fi, food and drink. The breakfast buffet was OK - although I did see some non-British guests struggling to find something they liked - black puddings and sausages was obviously not for them!... More

Was this review helpful? Yes
QMHManager, General Manager at Crowne Plaza Glasgow, responded to this review

Thank you for your review, I am pleased to read that you enjoyed your stay. Our WiFi prices are set externally, but they are currently under review. I’m pleased that you enjoyed breakfast and our location. Regards, Dominic McVey General Manager More

Scotland
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed August 15, 2012

Had another two night break at the Crowne Plaza, this time on the 15th floor, Deluxe Club Room. Check in was smooth and efficient. As stated in a previous review, rooms getting a wee bit tired, but spotlessly clean. A bit stuffy at times and Air conditioning pretty noisy (left comments about this on the feedback form) however this did... More

Was this review helpful? Yes
QMHManager, General Manager at Crowne Plaza Glasgow, responded to this review

Thank you for your wonderful review, I’m am very happy to read that you enjoyed everything about your stay. I have passed your kind words on to our team member as they will provide a lovely boost to morale. I hope to see you again very soon. Regards, Dominic McVey General Manager More

Elgin, United Kingdom
Top Contributor
55 reviews 55 reviews
10 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed August 15, 2012

This hotel was great, had everything, pool, gym, great well looked after rooms, everything you could want in the room, Clean, Fantastic Staff. Visit for Birthday Break, and even with an 18 month old son, nothing was too much trouble for the staff, they made us feel so welcome, and meal times were very easy with great food and fantastic... More

Was this review helpful? Yes
QMHManager, General Manager at Crowne Plaza Glasgow, responded to this review

Thank you for your wonderful review. You’re very welcome; we strive to give our guests the best stay possible, and I’m very pleased to read that in your case we did just that. I hope to see you again very soon, and a belated happy birthday to whoever was celebrating. Regards, Dominic McVey General Manager More

Durham
Top Contributor
71 reviews 71 reviews
41 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed August 15, 2012

Only stayed here one night, wish it could have been more. The moment we arrived we were greeted by warm friendly staff, check was very smooth and efficient and we were given the choice of floors and views from our room, incredible. We chose a room on the 14th floor with a view of the River Clyde. We used the... More

Was this review helpful? Yes 1
QMHManager, General Manager at Crowne Plaza Glasgow, responded to this review

Thank you for such an amazing review! I’m very pleased to read that you enjoyed your stay so much and I can’t wait to welcome you back to the hotel in the future. Regards, Dominic McVey General Manager More

Alness, United Kingdom
Senior Contributor
34 reviews 34 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed August 14, 2012

Enjoyed our 3 night break here. Booked a club room so 'complimentary' tea, coffee and snacks through the day, continental breakfast and wine, beer and canapes in the evening. Beautiful views from the 15th floor, worth paying for that alone. The room was very spacious, nice toiletries, amazing towels, dressing gown and slippers provided. Pool was nice, bar area is... More

Was this review helpful? Yes 1
QMHManager, General Manager at Crowne Plaza Glasgow, responded to this review

Thank you for your review. I am pleased that you enjoyed your stay with us in one of our club rooms. Our views are really amazing from the 15th floor, and I’m glad the room met expectations. Our bar prices are within the region of all the hotels in Glasgow, and I’m glad our staff were friendly. We regularly check... More

Glasgow, Scotland, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 13, 2012

Stayed here with my mum for a few days sight seeing. Room was lovely and clean, beds were comfortable. Cannot open the windows, so rooms get a little stuffy but there is air conditioning. Pool and spa was great. Free for hotel guest to use, and they provide you with towels and locker keys. Staff very helpful and friendly. Breakfast... More

Was this review helpful? Yes 1
QMHManager, General Manager at Crowne Plaza Glasgow, responded to this review

Thank you for your review. I am very pleased to read that you enjoyed your stay with us across the board. I can also confirm that flat screen have now been installed in all of our rooms and we will be having lots of great new features installed over the next few weeks. I hope to see you in the... More

Glasgow, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed August 12, 2012

Me and my partner decided to treat you to an overnight stay in this hotel. We checked in promptly and was given a room on the fifth floor at first the room appeared to be nice although not very spacious... then we discovered they were only one towel in the bathroom, the Lightshade was handing off over bed and the... More

Was this review helpful? Yes
QMHManager, General Manager at Crowne Plaza Glasgow, responded to this review

I am really sorry that we got so many aspects of your stay so wrong and can assure you that each and every point has been discussed with the relevant members of the team. There is no excuse for marked sheets or the minibar not chilling correctly. Please be assured that we will address each and every point. We would... More

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Additional Information about Crowne Plaza Glasgow

Address: Congress Road | Strathclyde, Glasgow G3 8QT, Scotland
Phone Number:
Location: United Kingdom > Scotland > Glasgow > City Centre
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Crowne Plaza Glasgow 4*
Number of rooms: 283
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Also Known As:
Crowne Plaza Glasgow Hotel Glasgow
Glasgow Crowne Plaza
Crowne Plaza Glasgow Scotland

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