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Crowne Plaza Glasgow

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Congress Road | Strathclyde, Glasgow G3 8QT, Scotland
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1 room 1 guest
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Crowne Plaza Glasgow
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1,645 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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east midlands
Level Contributor
54 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
4 of 5 stars Reviewed yesterday NEW

Stayed here on a Reward night and enjoyed it. The hotel is nicely located and a short taxi drive from the City Centre. Public areas are in traditional Crowne Plaza style whereas the room seem to have been nicely updated in the modern style like many other city centre Crowne Plazas. The swimming pool was nice, with good changing areas.... More 

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Palm Beach Gardens, Florida
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed yesterday NEW

This Crowne Plaza Glasgow was a beautiful hotel. It was nice to be in an a new hotel with all of the bells and whistles we come to know. After after traveling and going from hotels through out Scotland, it was nice to get a very modern hotel. The lobby has a great lobby bar and a dining area for... More 

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Doha, Qatar
Level Contributor
44 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed yesterday NEW

Good to hotel for people visiting the SECC, attending concerts at the Hydro or with business at STV or BBC Scotland. Hotel has it's own car park, and at only 6 pounds a night is good value. There's also a covered walkway from the parking to the hotel. Great in the event of rain. Check in was fast, perhaps too... More 

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Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

Arrived at the hotel to fine we were on the second floor. Got in the room to find only one bathrobes for two of us staying. The room look tired and well used. Stains on the carpet and mold round the bath and dirty wallpaper. Went down to the spa for a swim and steam room. The steam door did... More 

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Edinburgh, United Kingdom
Level Contributor
27 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

From the moment we arrived, we were treated like special guests, our room was high in the building so we had an amazing view. We had access to the lounge which was great and we had food in the bar that could not be faulted. The staff were attentive but not overbearing and the room was surprisingly large with a... More 

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Edinburgh, United Kingdom
Level Contributor
3 reviews
5 of 5 stars Reviewed 3 days ago NEW

Stayed here with my partner for the weekend and it was brilliant. Our room was on the 15th floor with lovely views as promised by reception. We also had club lounge access which my partner really enjoyed. The health suite could do with being freshened up a bit as its pretty groggy. Breakfast in the morning was excellent, loads of... More 

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Farnham, United Kingdom
Level Contributor
37 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Based on the price I paid this is a great hotel, however if I'd paid the full rate I would have moaned about the slightly damaged decor and bit dated feel. Staff were great, drinks were expensive. Breakfast is good and the location superb. I'm sure if it had been worse I could have easily found 200 characters, kind of... More 

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CrownePlazaGlasgow, General Manager at Crowne Plaza Glasgow, responded to this review

Many thanks for your feedback, especially regarding our team members. We are currently planning the next stage of refurbishment in our hotel which will include the guest bedrooms and bathrooms, and we hope to be able to release details of this shortly. We look forward to welcoming you back in the future. Kind Regards Dominic McVey General Manager More 

Level Contributor
548 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 213 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Thought it only happened in the movies or on the telly, but three of us were stuck in an elevator at the Crowne Plaza. And when somebody FINALLY responded to the call button, she asked for our address. Shouldn't an emergency system be able to locate the source of a call? What if the person calling is unable to communicate... More 

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CrownePlazaGlasgow, General Manager at Crowne Plaza Glasgow, responded to this review

Thank you for providing your feedback. Please accept my apologies for the incident in the elevator and I will be sharing this information with our Chief Engineer to follow up with our service company. It is unacceptable for the outside areas of the hotel to be in the condition you describe and I will be arranging for additional patrols to... More 

London, United Kingdom
Level Contributor
36 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I booked this hotel purely for it's location to the Hydro Arena, and it lived up to every expectation. I've never had a bad time when staying at an IHG hotel, and I always find the staff to be very friendly. Check in was very easy and straight forward, and the staff were happy to help with recommendations, questions, and... More 

Was this review helpful? Yes
CrownePlazaGlasgow, General Manager at Crowne Plaza Glasgow, responded to this review

I was happy to read that our hotel lived up to your expectations. However, I am sorry that the connecting corridor was closed after the concert and I will follow this up to ensure we receive the correct information in future. Thank you for letting us know. Kind Regards Dominic McVey General Manager More 

Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

Spacious rooms with comfortable beds , accommodating staff, and delicious breakfasts. Gift store sells stamps which was a nice surprise for sending postcards. Very nice bar for afternoon tea. Lovely location would definitely stay here again!!!

Was this review helpful? Yes
CrownePlazaGlasgow, General Manager at Crowne Plaza Glasgow, responded to this review

Thank you for taking the time to review your visit and I’m delighted we will have the opportunity to welcome you back in the future. Kind Regards Dominic McVey General Manager More 

Hotel Review Summarization

What travelers say

  • Club lounge(12)
  • Car park(10)
  • River Clyde(8)
  • Very friendly(7)
  • Very good(6)
  • Air conditioning(5)
  • Air Con(3)
  • Great view(3)
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