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Crowne Plaza Glasgow

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Congress Road | Strathclyde, Glasgow G3 8QT, Scotland
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Crowne Plaza Glasgow
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Crowne Plaza Glasgow
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1,614 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Aberdeen, United Kingdom
Level Contributor
118 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I had a nice short stay here, very good location for seeing the City My room had superb views of the City. Laura on reception is first class and very helpful and friendly. The hotel is not far away from a railway station, and there are places to eat out nearby.

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Scotland
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

As a Platinum IHG member I've stayed at the Crowne Plaza, Glasgow on several occasions over the years and enjoyed each stay with my most recent one excelling. From the time of our arrival until checking out, the service was excellent, staff highly professional, rooms spotless and food delicious. Thanks for a great stay!

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Scotland
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Firstly I have to give a 5star review for this hotel, as it is the only hotel in Glasgow that truly accommodates my sister who has cerebral palsy & is in a wheelchair. My sister is 38, and doesnt have alot of luxuries in her life. But her one pleasure is staying in a hotel once or twice a year.... More 

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Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 4 days ago NEW

First visit in May 2015 - disabled room was ready so we took that. Had broken lights hanging around the mirror. Bathroom looking dated and shabby around the edges. No where to charge phones near the bed and very noisy ventilation system which certainly didv not feel like AC - just noisy blew cool or warm air. Walls are VERY... More 

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Scotland
Level Contributor
37 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Clean comfortable rooms with everything you need. Cater well for business visitors. Nice lighting & decor to add to ambience. Food very good. Bar prices as expected for city hotel. Good view of surrounding area. Reception staff friendly and helpful. Reasonably priced rooms

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glasgow
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We stayed here for two nights to kick off our honeymoon. Would thoroughly recommend it. Very late check in at nearly 2am! The staff were excellent and nothing was too much bother. The pool and the jacuzzi were an excellent way to chill and relax after an eventful week. We would definitely go back.

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Level Contributor
298 reviews
104 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
3 of 5 stars Reviewed 1 week ago

Not a great CP. location great for the Venue @ SECC and concerts. A little way from centre. Nearby restaurants ok. The Club lounge is very poor and quite honestly they should forget it and offer IHG MEMBERS benefits through main bar or restaurant.

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Llandudno, United Kingdom
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago

My Husband booked a deluxe room with champagne, chocolates and flowers to be left in the room for my birthday also to include use of the pool, jacuzzi, steam room and sauna and was looking forward to our stay as we had stayed here before but we were VERY disappointed with the room and we received no champagne or chocolates... More 

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Paisley, Scotland, United Kingdom
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago

My boyfriend and I booked the king club suite with Dinner and breakfast and access to the club lounge last night - Friday 17th July. It was a last minute booking and thought we would treat ourselves one last night before our unborn baby makes an appearance next week!! We visited the club lounge twice which was nice and relaxing... More 

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CrownePlazaGlasgow, General Manager at Crowne Plaza Glasgow, responded to this review

Thank you for leaving such a comprehensive review of your visit and I am delighted that you both enjoyed yourselves. Please accept my apologies for the shortfall in housekeeping standards within the suite and I have escalated this to our Executive Housekeeper for follow up. All the team here at Crowne Plaza wish you and your boyfriend all the best... More 

Aberdeen, Scotland
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed 2 weeks ago

checked in on Saturday. Had a wedding to attend. called and made this clear with staff that we were tight for time etc. We checked in dropped bags at the room. we tried to have lunch at the restaurant. * waited to be seated. only to be told after standing about for the waiting staff....that they were closed for a... More 

Was this review helpful? Yes 3
CrownePlazaGlasgow, General Manager at Crowne Plaza Glasgow, responded to this review

Thank you for taking the time to leave a review. Please accept my apologies, firstly for the lack of information provided at check in, but more importantly on behalf of the team member who failed to deliver the high level of customer service that we normally deliver to our guests. I have asked our Front Office Manager to investigate this... More 

Hotel Review Summarization

What travelers say

  • Club lounge(12)
  • Car park(10)
  • River Clyde(8)
  • Very friendly(7)
  • Very good(6)
  • Air conditioning(5)
  • Air Con(3)
  • Great view(3)
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One Bedroom Suite (30)
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