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Crowne Plaza Glasgow

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Congress Road | Strathclyde, Glasgow G3 8QT, Scotland
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Crowne Plaza Glasgow
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1,590 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Glasgow, United Kingdom
Level Contributor
26 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Usually majestic and generous don't go together in a sentence, but well deserved for the plaza. We had our wedding reception here and decided to celebrate our anniversary at the Crown Plaza. We got a free upgrade to the executive suite! Which was very generous and thoughtful. The lobby was jaw dropping just as I remembered. The room with a... More 

Was this review helpful? Yes 1
glasgow
Level Contributor
56 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Was staying over as attending a dinner dance ball. Arrived lunchtime and had a rather lengthy check in. Whilst receptionist was most helpful the procedure of identifying appropriate rooms took some time and then with confusion as opening the room to find a double not a twin! However staff were courteous and friendly. Lunch was taken in the bar area... More 

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Calgary, Canada
Level Contributor
30 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

This was a good clean modern style however not so good as far as location as it's about a 30 -40 min walk to the main shopping and restaurant area of town. Perhaps this is the reason there was no in room safe; is it they assume that one who stays here would prefer to stay indoors than enjoy a... More 

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Largs, United Kingdom
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Upon arrival i was impressed, lovely looking building, location and handy for the secc. checked in with no problems but nothing was explained to us like where the pool was or what time breakfast was. We found this out using the tv as there is an option for finding out info about the hotel. Main reception is lovely and modern... More 

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Arbroath, Scotland, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

Had a lovely visit at this hotel recently, great service great food and room was comfortable and spacious. Buffett meal was all served hot and moist, meat was lovely and chef was on hand for everything. Pool was lovely too. Had a great stay.

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Aberdeen, United Kingdom
Level Contributor
67 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

The crown plaza looks from the outside very impressive and clean. The checkin was efficient however we were not told what time check out would be, we were also not informed of the water in the mini bar was complimentary or chargeable. The room was very warm and stuffy, we would have expected when in a room with an unopenable... More 

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CrownePlazaGlasgow, General Manager at Crowne Plaza Glasgow, responded to this review

Thank you for your feedback. I was happy to read that you found our breakfast to be fresh and tasty. We are currently finalising plans for a refurbishment programme which will include our guest bedrooms and bathrooms, and I will raise your concerns about the air conditioning as part of this process. I can only apologise for your experience in... More 

Glasgow
Level Contributor
80 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Visited for a nice Sunday lunch,order taken as soon as we were seated ,after that it was all down hill .Ordered drinks too,which we waited a while for starters were finished by the time we got them! We also asked for water which never came we had to ask,wait for it 3 times ! Before we got it dinner was... More 

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CrownePlazaGlasgow, General Manager at Crowne Plaza Glasgow, responded to this review

Thank you for your feedback. I am sorry that your experience in our restaurant was not an enjoyable one. I can only apologise and assure you that I will raise all of the concerns you have mentioned with our Food & Beverage manager to identify areas of improvement. I hope you will give us another chance in the future to... More 

UK
Level Contributor
35 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
3 of 5 stars Reviewed 1 week ago

Booked here as we were attending a concert at the Hydro, which was ideal as it means you can avoid the crowds after the event closes. Rather disappointed in our club room which showed signs of age and had the ceiling patched in two places and stains on the carpet. All cosmetic, I know but it just gave a shabby... More 

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CrownePlazaGlasgow, General Manager at Crowne Plaza Glasgow, responded to this review

Thank you for your feedback. I was disappointed to read that your stay did not live up to your expectations. We are currently finalising plans for a refurbishment which will include our guest bedrooms and bathrooms, and I will certainly mention your concerns about the air conditioning during this process. As for your experience in the Mariners Restaurant, I can... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago

We choose this Hotel because we were seeing Taylor Swift on Tuesday it was close to the SSE Hydro not realising how close it actually was so was very happy to find it was only a 2 minute walk. The hotel itself was lovely room was very spacious and the bathroom was a very good size. It was very clean... More 

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CrownePlazaGlasgow, General Manager at Crowne Plaza Glasgow, responded to this review

Thank you for writing a review. I was pleased to read that you enjoyed your stay with us and that you found your room lovely. I look forward to seeing you again in the future. Kind Regards Dominic McVey General Manager More 

Scarborough, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I stayed here last night with my husband and my daughter and it was the perfect location for the Hydro. Not the kind of place we would normally stay as we prefer older buildings but picked it for the location close to the arena. We were pleasantly surprised. Staff very friendly, large,modern lobby and fantastic,big rooms with eveything from dressing... More 

Was this review helpful? Yes
CrownePlazaGlasgow, General Manager at Crowne Plaza Glasgow, responded to this review

Thank you for taking the time to write a review. I was glad to hear that you enjoyed your stay with us, and found breakfast especially memorable. I look forward to welcoming you back next time you are at a concert in Glasgow. Kind Regards Dominic McVey General Manager More 

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