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Crowne Plaza Glasgow

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Congress Road | Strathclyde, Glasgow G3 8QT, Scotland
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Crowne Plaza Glasgow
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Crowne Plaza Glasgow
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1,555 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Bourne, United Kingdom
Senior Contributor
44 reviews 44 reviews
41 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed yesterday NEW

Crowne Plaza Glasgow For the purpose of my review bias, for the last 12 years I have stayed approximately 60-70 nights a year in the Intercontinental / Holiday Inn Group chain. Date of stay 9-12th Feb 2015, My ongoing experience of the hotel is as follows: 1) Arrival was straight forward using the Sat Nav (TOM TOM) instructions. 2) On... More 

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Top Contributor
156 reviews 156 reviews
93 hotel reviews
114 helpful votes 114 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Returned here, and was impressed that more than one of the staff said they remembered us from a (fairly long ago) previous stay - we must be notorious! Club Room was good, as was the stunning panoramic view from our room, but perhaps an overall guest room refurbishment now beckons a little? But that's a minor and incidental observation and... More 

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Inverness
Top Contributor
79 reviews 79 reviews
36 hotel reviews
62 helpful votes 62 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

great hotel with good service and nice gym. would thoroughly recommend for visits to SECC. The staff are very helpful and rooms were immaculate. The only downsides are that it is not possible to open the windows in the rooms and for some strange reason there was a scattering of sand in the swimming pool.

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Top Contributor
69 reviews 69 reviews
24 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Much improved top quality this stay thanks to Tomas on reception and a wonderful young lady in the club lounge The breakfast buffet was far better. The room was well appointed perhaps a bit outdated. I saw another side to this hotel. Maybe it was the staff on this trip but it was ions better than previous trips.

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London, United Kingdom
Top Contributor
115 reviews 115 reviews
14 hotel reviews
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

CP Glasgow is right on the river Clyde next to the SECC, so great if you're attending an event there. Just a few steps away. situated just outside of city centre (5mins by taxi) the location and the tranquil surrounding were fabulous. I had a room on the 12th floor, overlooking the river - amazing view, just wished I had... More 

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Contributor
19 reviews 19 reviews
16 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Great location, great staff, great food, great rooms! We were in Glasgow for a gig and decided to stay over instead of trying to get home. This hotel was right next to the Hydro where we were going, so location was excellent. A fantastic view over the city just made the weekend even better!

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Delft, The Netherlands
Senior Contributor
47 reviews 47 reviews
23 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

It is a large hotel with 16 stores and a large lobby. Reception staff was very friendly but sometimes hard to understand due to their "dialectic English". I asked for a fan on the room for ventilation/ additional cooling. Windows can not be opened. Rooms are average on size nicely decorated. No minibar (wel it is empty, water only). NO... More 

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CrownePlazaGlasgow, General Manager at Crowne Plaza Glasgow, responded to this review

Thank you for leaving your feedback. I was glad to read that you found our staff friendly. We are currently finalising plans for a refurbishment program which will include the guest bedrooms and bathrooms, and will certainly raise your points as part of that process with regards to the air conditioning, internet and power sockets. We do have a safe... More 

*Kyle
Top Contributor
175 reviews 175 reviews
86 hotel reviews
103 helpful votes 103 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

A good quality mordern hotel, on the River Clyde, with good views over the river. A bit on the expensive side, as you have to pay £6 per day for parking. House keeping could have been better, as some complimentary toiletries and food items were not replenished each day. Bar and bar food was fine, with good service, and was... More 

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CrownePlazaGlasgow, General Manager at Crowne Plaza Glasgow, responded to this review

Thank you for leaving a review. I was happy to read that you found our staff friendly and efficient and our breakfast selection to be good. I will speak to our team here to identify areas of improvement based on your feedback, such as the replenishment of complimentary items by our housekeeping team. We hope to see you again in... More 

Almere, The Netherlands
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Had a room on 8th floor with view towards East and river. Air conditioning was quite noisy, so had to turn it off before sleeping. When entering the room, someone from the tech department came to collect our table (for repair) with a promise to have it back or replaced "by tomorrow". Needless to say, we never saw a table.... More 

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CrownePlazaGlasgow, General Manager at Crowne Plaza Glasgow, responded to this review

Thank you for leaving your feedback. I was glad to hear that you have an enjoyable stay with us, and will certainly pass your comments onto Jakub during our next team meeting. I will speak to our maintenance department about your issue with the table and identify areas of improvement. We are currently finalising plans for a refurbishment which will... More 

Aberdeen, United Kingdom
Contributor
18 reviews 18 reviews
15 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here for one night whilst attending a concert at the Hydro. Check in was fairly painless. The room was a good size. We had a view over the Clyde which was a bonus. The only negative i had is that the bathroom could have been cleaner. Along the skirting boards, the floor, and under the sink area was very... More 

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CrownePlazaGlasgow, General Manager at Crowne Plaza Glasgow, responded to this review

Thank you for leaving your feedback. I was glad to read that our hotel was perfect for your needs and that you would stay with us again. I was disappointed that the room was dusty, and will raise this with our housekeeping team. We look forward to seeing you again soon, Kind Regards Dominic McVey General Manager More 

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