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Mercure Glasgow City Hotel

201 Ingram Street, Glasgow G1 1DQ, Scotland
Hotel amenities
Mercure Glasgow City Hotel
Best prices for: 1 room 1 guest
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Ranked #69 of 92 Hotels in Glasgow
A recent review
4 of 5 stars reviewed 2 days ago
Ranipuss Launceston, Australia
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662 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Launceston, Australia
Level Contributor
178 reviews
73 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

The room was small, even though we'd booked a superior room. Very little room to move around in. Good central position for shopping. Attractive drinks area at front of hotel so you can watch the passers-by, or be at the back towards the bistro area where it's quieter. Nice to have the choice.

Was this review helpful? Yes
Monica D, General Manager at Mercure Glasgow City Hotel, responded to this review

Dear Guest We very much appreciate your comments regarding your stay at Mercure Glasgow City Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.... More 

Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 5 days ago NEW via mobile

This is a value hotel in an unbeatable location for sightseeing in Glasgow. Steps from George Square and an easy walk to Queen Street and Central stations, even if you're dragging luggage. A heartbeat from the Modern Art Museum and less than five minutes from the shops on Argyle St and Buchanan St. The accommodation was tight: a small room... More 

Was this review helpful? Yes
Monica D, General Manager at Mercure Glasgow City Hotel, responded to this review

Dear Guest We very much appreciate your comments regarding your stay at Mercure Glasgow City Hotel. I am sorry if your stay was spoiled by noise, we do work very closely with the neighbouring pubs and clubs to ensure noise is kept to a minimum. I will share your comments with our team. I am sure that this feedback will... More 

Inverness, United Kingdom
Level Contributor
47 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

My wife booked this hotel for our mid main holiday break. As a surprise for me she booked and paid for an upgraded room with a bit of luxury Oh dear what a bitter disappointment. First we found thick mould deposits beween the secondary glazing units.(We both have asthma). In addition the toilet pan had a large discoloured crack and... More 

Was this review helpful? Yes
Monica D, General Manager at Mercure Glasgow City Hotel, responded to this review

Dear Guest Thank you for taking the time to tell us about your stay at the Mercure Glasgow City Hotel, but I was very disappointed to hear that your experience did not meet your expectations. Please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every guest and your feedback is... More 

Travelers are raving about these Glasgow hotels

Derby, United Kingdom
Level Contributor
92 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
2 of 5 stars Reviewed 1 week ago

Great location right in the city centre,not what I expect from this brand though.rooms are tiny,fixtures and fittings are shabby,the whole place looks tired and overdue a refurbishment...didn't eat here so can't comment on the food....

Was this review helpful? Yes
Monica D, General Manager at Mercure Glasgow City Hotel, responded to this review

Dear Guest Thank you for taking the time to tell us about your stay at the Mercure Glasgow City Hotel, but I was very disappointed to hear that your experience did not meet your expectations. Please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every guest and your feedback is... More 

Bourn, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 1 week ago

Not much point in advertising free wifi if it is so slow it is unusable. The wifi average download speed was 0.16MB/s and given I am here on business I am unable to do any work in the hotel in this evening! They don't offer a premium service to purchase so will definitely not be staying here again, a bit... More 

Was this review helpful? Yes
Monica D, General Manager at Mercure Glasgow City Hotel, responded to this review

Dear Guest Thank you for taking the time to tell us about your stay at the Mercure Glasgow City Hotel, but I was very disappointed to hear that your experience did not meet your expectations. Please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every guest and your feedback is... More 

Level Contributor
35 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel sits just a block away from George Square in the heart of the city. The rooms are not the largest but it's comfortable and the staff are friendly. There are some bars very close to the hotel so there is some noise - but its a great deal overall. Would I stay here again? - yes :)

Was this review helpful? Yes
Monica D, General Manager at Mercure Glasgow City Hotel, responded to this review

Dear Guest We very much appreciate your comments regarding your stay at Mercure Glasgow City Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.... More 

Basel, Switzerland
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Great location, close to George Square and city center. Rooms are small and there was no wardrobe. Staff very helpful and great breakfast, although my favourite kippers are no longer served. Perfect for a short stay in the city.

Was this review helpful? Yes
Monica D, General Manager at Mercure Glasgow City Hotel, responded to this review

Dear Guest We very much appreciate your comments regarding your stay at Mercure Glasgow City Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.... More 

St. Andrews, United Kingdom
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This is improved from the previous Ramada. Its kind of no frills. I booked wrong night by mistake so had to pay over £100 for the night which is over priced for the quality of the hotel, room only as the bedrooms are still as previous Ramada and a little tired. If however I had got the rate I booked... More 

Was this review helpful? Yes
Monica D, General Manager at Mercure Glasgow City Hotel, responded to this review

Dear Guest Thank you your comments and feedback on your stay at the Mercure Glasgow City hotel. It's great that you enjoyed your stay at the hotel and were able to take advantage of the ideal central location as well. I do hope you will stay with us again in the future Kind regards Monica Docherty General Manager More 

Highlands
Level Contributor
119 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We had two nights here and were pleased with most things in the Hotel, staff were friendly and efficient our only side was the size of the room. A lot smaller than any other Mercure Hotel we have stayed in.

Was this review helpful? Yes
Monica D, General Manager at Mercure Glasgow City Hotel, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at Mercure Glasgow City Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.... More 

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