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Mercure Glasgow City Hotel

201 Ingram Street, Glasgow G1 1DQ, Scotland
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Mercure Glasgow City Hotel
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Ranked #70 of 92 Hotels in Glasgow
A recent review
3 of 5 stars reviewed 4 days ago
cazbeckett Sydney, Australia
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672 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Sydney, Australia
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 days ago NEW

The location is very central - you can walk to the cathedral. Wifi is reliable and fast. Having read the reviews mentioning the noise, we requested a room on a higher level when we booked. It was quiet enough up on level 6 to have the window open all night. Buuut.... the window is very small and without air con... More 

Was this review helpful? Yes
Stephen M, Manager at Mercure Glasgow City Hotel, responded to this review

Dear Guest Thank you for taking the time to tell us about your stay at the Mercure Glasgow City Hotel, but I was very disappointed to hear that your experience did not meet your expectations. Please allow me to express my sincerest apologies. Regrettably, the hotel does not have air conditioning installed however, we can provide fans if this helps.... More 

Stockholm, Sweden
Level Contributor
19 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 1 week ago

Great location in the city centre. The hotel room was ok but a bit damp. We were soaked by rain and our clothes did not dry after hanging for 2 days in the room. The room was quite small but ok. Older standard, could definitely do with a refurbishment.

Was this review helpful? Yes
Monica D, General Manager at Mercure Glasgow City Hotel, responded to this review

Dear Guest Thank you for taking the time to send us your feedback of your stay at the Mercure Glasgow City hotel. Since your stay in January the hotel has made significant improvements to the ventillation. The hotel is of an older design which does mean the room sizes can vary, however, several other projects are underway to offer improvements... More 

Inverness, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago

Meant to be staying for another 2 weeks but had to book another hotel... Room was tired, tiny and BOILING! Heating wasn't on in the room but could feel heat from the floor! Asked to move rooms in the morning, as I had hardly slept all night but was instead offered a fan - it was so dusty that it... More 

Was this review helpful? Yes
Monica D, General Manager at Mercure Glasgow City Hotel, responded to this review

Dear Guest Thank you for taking the time to tell us about your stay at the Mercure Glasgow City Hotel, but I was very disappointed to hear that your experience did not meet your expectations. Please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every guest and your feedback is... More 

Travelers are raving about these Glasgow hotels

Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago via mobile

Decent hotel 2 minutes walk from the trendy fruit market area and concert halls. 5 minute walk to Queen St Station. In the heart of the city centre this is a busy area so, as you would expect, a lot of late night noise but nothing a set of ear plugs or closing the window won't sort out (the latter... More 

Was this review helpful? Yes
Monica D, General Manager at Mercure Glasgow City Hotel, responded to this review

Dear Guest We very much appreciate your comments regarding your stay at Mercure Glasgow City Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.... More 

Level Contributor
4 reviews
4 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

Well located, decent breakfast and clean room. Parking is limited and I thought quite expensive. Very close to some nice restaurants and shops, obviously being in the centre. Overall a very nice stay and we would happily stay again.

Was this review helpful? Yes
Monica D, General Manager at Mercure Glasgow City Hotel, responded to this review

Dear Guest, Thank you for taking the time to tell us about your stay at the Mercure Glasgow City hotel. I was very pleased that you enjoyed your stay with us and were able to take advantage of the hotel location. I would welcome the opportunity to meet with you on your next stay at the hotel. Thanks again Monica... More 

Aberdeen, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Whilst I accept that this is a city centre hotel and that some (emphasis on SOME) noise will be inevitable, neither my wife nor I could sleep due to the constant noise of traffic. I have never had any issue with noise in the Premier Inn just a couple of streets down, which is even more central and cheaper. Extremely... More 

Was this review helpful? Yes
Monica D, General Manager at Mercure Glasgow City Hotel, responded to this review

Dear Guest Thank you for taking the time to tell us about your stay at the Mercure Glasgow City Hotel, but I was very disappointed to hear that your experience did not meet your expectations. Please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every guest and your feedback is... More 

Aberdeen, United Kingdom
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Good central location. Rooms very small, could hardly get moved. Breakfast and room service extremely overpriced. Nice enough hotel for short break however don't think I would return. Expected more for my money.

Was this review helpful? Yes
Monica D, General Manager at Mercure Glasgow City Hotel, responded to this review

Dear Guest Thank you for taking the time to tell us about your stay at the Mercure Glasgow City Hotel, but I was very disappointed to hear that your experience did not meet your expectations. Please allow me to express my sincerest apologies. We appreciate your feedback, and I hope that you will give us the opportunity to welcome you... More 

Ampthill, United Kingdom
Level Contributor
75 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Good location with parking (limited) very nice hotel reception couldn't do more to help. Rooms clean with everything that you could need. Restaurant ok and breakfast has a wide selection. Bar food nice too although fairly limited, tasty though. Would stay here again. The staff are really helpful.

Was this review helpful? Yes
Monica D, General Manager at Mercure Glasgow City Hotel, responded to this review

Dear Guest We very much appreciate your comments regarding your stay at Mercure Glasgow City Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.... More 

Launceston, Australia
Level Contributor
225 reviews
73 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The room was small, even though we'd booked a superior room. Very little room to move around in. Good central position for shopping. Attractive drinks area at front of hotel so you can watch the passers-by, or be at the back towards the bistro area where it's quieter. Nice to have the choice.

Was this review helpful? Yes
Monica D, General Manager at Mercure Glasgow City Hotel, responded to this review

Dear Guest We very much appreciate your comments regarding your stay at Mercure Glasgow City Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.... More 

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