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Mercure Glasgow City Hotel

201 Ingram Street, Glasgow G1 1DQ, Scotland
Hotel amenities
Mercure Glasgow City Hotel
Best prices for: 1 room 1 guest
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Ranked #68 of 91 Hotels in Glasgow
A recent review
5 of 5 stars reviewed 2 days ago
allatrac Brisbane, Australia
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646 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Brisbane, Australia
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Loved our long Weekend at this hotel.. Walking distance to Buchanan Street.. Beds are comfortable, rooms spotless, small yes but there was 2 of us.. Very warm which was fantastic coming into after walking in the rain.. Housekeeping were great any request was responded to with ease & politeness.. I would defiantly recommend to friends & would stay here again... More 

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Forres, United Kingdom
Contributor
19 reviews 19 reviews
13 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 4 days ago NEW via mobile

Having stayed a couple Mercures before, I decided to upgrade to the privilege room and it is definitely worth it! Bed was comfortable in the decor was cosy and nice! Had a few problems checking in and had to wait in reception for ages to get our room key. Also when I got to the room I had a shower,... More 

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Monica D, General Manager at Mercure Glasgow City Hotel, responded to this review

Dear Guest We very much appreciate your comments regarding your stay at Mercure Glasgow City Hotel. It is always a pleasure to receive positive feedback. I am sorry for any issues you experienced during your stay. Please be assured that your room was not the cause of the fire alarm actuation. Unfortunately, the hotel does not have air conditioning however,... More 

Dublin, Ireland
Top Contributor
53 reviews 53 reviews
17 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

So those two bits are the most important. Room was quiet until the neighbors started slamming their doors the one morning we decided to sleep in, but what hotel doesn't have that problem? Staff was friendly and helpful, all necessities covered, blackout curtains, etc. Carpets and walls (paint, mostly) were showing their age, but they were clean.

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Monica D, General Manager at Mercure Glasgow City Hotel, responded to this review

Dear Guest We very much appreciate your comments regarding your stay at Mercure Glasgow City Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.... More 

Scotland
Senior Contributor
44 reviews 44 reviews
21 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed 4 days ago NEW via mobile

Recently stayed here in business - great locality limited parking if using the hotels own car park but there is one near by with reasonable charges. Staff friendly. Choice of meals quite good and reasonably priced or there are many restaurants near by. Rooms are clean and tidy but a little tired looking but ok for a short visit ..... More 

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Monica D, General Manager at Mercure Glasgow City Hotel, responded to this review

Dear Guest We very much appreciate your comments regarding your stay at Mercure Glasgow City Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.... More 

Fort William, United Kingdom
1 review
5 of 5 stars Reviewed 6 days ago NEW

I have enjoyed my stay at your hotel and thought the standard of service was excellent. Your staff are fantastic and can't do enough to help, they are a credit to your organisation. The hotel rooms are of a very high standard and spotlessly clean with fresh towels and linen of a high standard. The beds are extremely comfortable and... More 

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Monica D, General Manager at Mercure Glasgow City Hotel, responded to this review

Dear Guest Thank you very much for sharing your experience at the Mercure Glasgow City hotel. I am very pleased that you enjoyed your time in the hotel and in the city. Thank you for your kind comments, I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of... More 

Toronto, Canada
Top Contributor
146 reviews 146 reviews
125 hotel reviews
111 helpful votes 111 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

Usually Mercure brand is not that bad... Mercure Glasgow does not keep up to the standard. First the hotel is old and not well maintain. Bedroom are very very small (cannot open your suite case and walk around the bed at the same time) and you will have to share it with spiders and cockroaches... They have a party /... More 

Was this review helpful? Yes
Monica D, General Manager at Mercure Glasgow City Hotel, responded to this review

Dear Guest Thank you for taking the time to tell us about your stay at the Mercure Glasgow City Hotel, but I was very disappointed to hear that the hotel failed to meet your expectations. Please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every guest and your feedback is... More 

Travelers are raving about these Glasgow hotels

Derbyshire, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

I stopped for a couple of nights on business and will definitely be coming back. The staff were helpful, friendly and efficient. The hotel only has a small restaurant and bar but being in such a good location it's all it needs.

Was this review helpful? Yes
Monica D, General Manager at Mercure Glasgow City Hotel, responded to this review

Dear Guest, Thank you very much for your kind comments and feedback on your stay at the Mercure Glasgow City hotel. It is always a pleasure to receive such positive feedback and I am very pleased that you enjoyed your stay. I will share your comments with our team. I am sure that this feedback will serve as an encouragement... More 

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago via mobile

My husband and I stayed here for a weekend on a short break, while we were visiting the sights of Glasgow. We got a good deal, 139 for the weekend which I thought was good value for what was provided. Dinner on the first night was included mhich is okay, even if there was an error with my fish. Overall... More 

Was this review helpful? Yes 1
Monica D, General Manager at Mercure Glasgow City Hotel, responded to this review

Dear Guest We very much appreciate your comments regarding your stay at Mercure Glasgow City Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.... More 

Chichester, United Kingdom
Contributor
18 reviews 18 reviews
4 hotel reviews
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Hotel is old and tired looking, is in desperate need of refurbishment. Not the best breakfast selection and I moved hotels after one night, it was loud, cold, drafty and the trim in the room was worse than a travel lodge. Good central city location though

Was this review helpful? Yes 1
Monica D, General Manager at Mercure Glasgow City Hotel, responded to this review

Dear Guest Thank you for taking the time to tell us about your stay at the Mercure Glasgow City Hotel, but I was very disappointed to hear that your experience did not meet your expectations. Please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every guest and your feedback is... More 

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