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All 89 Glasgow hotels

Mercure Glasgow City Hotel

3.0 of 5 Hotel   |   201 Ingram Street, Glasgow G1 1DQ, Scotland (City Centre)
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Mercure Glasgow City Hotel
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Ranked #64 of 89 Hotels in Glasgow
A recent review
4 of 5 stars reviewed 3 days ago
DisappointedBristol Bristol
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531 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Vienna, Austria
Contributor
19 reviews 19 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

Unfortunately we didn't reserve a room in Glasgow so we had to take what's left and got a room at the Mercure Glasgow. Soon we knew why they had vacancies. Our were so tiny, I've never seen something like that before. The room was clean, but the furniture was old and worn-out. The toilet was running all night and the... More

Was this review helpful? Yes 1
Monica D, General Manager at Mercure Glasgow City Hotel, responded to this review

Dear Guest Thank you for taking the time to tell us about your stay at the Mercure Glasgow City Hotel, but I was very disappointed to hear that your experience did not meet your expectations. Please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every guest and your feedback is... More

Bristol
Senior Contributor
28 reviews 28 reviews
13 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The location is spot on ! Within walking distance of George Square , the Art Gallery and Buchanan street . The staff were wonderful ! Nothing was too much trouble . We were there with my 93 year old mum who was returning to her hometown of Glasgow . The staff were so very helpful and we were very thankful... More

Was this review helpful? Yes
Monica D, General Manager at Mercure Glasgow City Hotel, responded to this review

Dear Guest Thank you for taking the time to share your experience at the Mercure Glasgow City hotel. It's good that you enjoyed your stay and were able to take advantage of the hotel locations. I am sorry for the issues that you experienced particularly the car park - the hotel car park is used on a first come first... More

Brussels, Belgium
Senior Contributor
38 reviews 38 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 1 week ago

Well, there are two main problems with this hotel: the bathrooms would need a serious renovation and the rooms are very small (especially if staying in 2: there is no room to open the luggage and also no room to stuff the clothes of 2 persons). The hotel is clean overall and the furniture are ok. Beds are comfortables. Bus,... More

Was this review helpful? Yes
Monica D, General Manager at Mercure Glasgow City Hotel, responded to this review

Dear Guest Thank you for review and feedback on your stay at the Mercure Glasgow City hotel. I am sorry that you did not enjoy your stay and that the hotel failed to meet your expectations. The hotel is of an older design and this can mean that the room sizes can vary. I appreciate your feedback, and I hope... More

Newbury, United Kingdom
Contributor
12 reviews 12 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is located centrally in the shopping area where there are lots if good restaurants and bars. 5 mins from central station. The food is good with 24 hours room service too. The room was clean, with free WIFI. The bathroom has a great shower! What more do you need from a city hotel? Friendly staff too!

Was this review helpful? Yes
Monica D, General Manager at Mercure Glasgow City Hotel, responded to this review

Dear Guest Thank you for taking the time to share your experience of the Mercure Glasgow City hotel. I am very pleased that you enjoyed your stay and were able to take advantage of the hotel ideal location. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of... More

Dallas, Texas
Contributor
15 reviews 15 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 1 week ago

Good location with decent service. Very dated with old plumbing , carpet and fixtures. Lots of stains on carpet, lampshades and bedding. You get what you pay for. Food ok, but better off eating elsewhere if you want variety and taste. Very difficult to get ice water and coffee is terrible.

Was this review helpful? Yes
Monica D, General Manager at Mercure Glasgow City Hotel, responded to this review

Dear Guest Thank you for taking the time to tell us about your stay at the Mercure Glasgow City Hotel, but I was very disappointed to hear that your experience did not meet your expectations. Please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every guest and your feedback is... More

Cardiff, United Kingdom
Top Contributor
192 reviews 192 reviews
40 hotel reviews
115 helpful votes 115 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here on business for one night. Room was small, no air conditioning so you need to open window. Beds were comfortable and clean. Gentleman on reception was naturally pleasant, very efficient and welcoming. Room service was fast and efficient and good quality burger. Bar man also very helpful. Great designer brand shopping outside and close to lots of bars... More

Was this review helpful? Yes
Monica D, General Manager at Mercure Glasgow City Hotel, responded to this review

Dear Guest Thank you for taking the time to share your experience of the Mercure Glasgow City hotel. I am very pleased that you enjoyed your stay at the hotel. It is always a pleasure to receive positive feedback and I will ensure that I share this with the rest of the team. I look forward to welcoming you back... More

Portsmouth, United Kingdom
Senior Contributor
21 reviews 21 reviews
20 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Perfect location, very near to central train station, bars, restaurants and beautiful high end shops (Mulberry is literally next door) Rooms were slightly dated but very clean and plenty of room. Dinner in the restaurant was very very good, room service breakfast was very average with limited choices. Would stay here again

Was this review helpful? Yes
Monica D, General Manager at Mercure Glasgow City Hotel, responded to this review

Dear Guest Thank you for your comments and feedback on your stay at the Mercure Glasgow City hotel. I am very pleased that you enjoyed your stay and were able to take advantage of the hotel's ideal location. I will ensure I share your comments with the team and do hope to welcome you back to the hotel in the... More

Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel was a great find for us and we enjoyed our stay there immensely! The staff were friendly and very helpful, and the location couldn't have been better...only three minutes walk from railway station. Our room wasn't large, but let's face it, we weren't there to hang around in our room! Although it was quite old it seemed well... More

Was this review helpful? Yes 2
Monica D, General Manager at Mercure Glasgow City Hotel, responded to this review

Dear Guest I very much appreciate your comments regarding your stay at Mercure Glasgow City Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.... More

Orpington
Senior Contributor
22 reviews 22 reviews
16 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The hotel is in a good location right in the city centre, and a very short walk from Glasgow Central Station. My room was small, but clean and comfortable. It might be somewhat cramped for a couple with a lot of luggage. It wouldn't be my first choice for a romantic break, but it's fine if you need to stay... More

Was this review helpful? Yes
Monica D, General Manager at Mercure Glasgow City Hotel, responded to this review

Dear Guest I much appreciate your comments regarding your stay at Mercure Glasgow City Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank... More

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Additional Information about Mercure Glasgow City Hotel

Address: 201 Ingram Street, Glasgow G1 1DQ, Scotland
Location: United Kingdom > Scotland > Glasgow > City Centre
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Mercure Glasgow City Hotel 3*
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Also Known As:
Ramada Glasgow
Glasgow Ramada
Mercure Glasgow City Hotel Scotland

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