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Mercure Glasgow City Hotel

201 Ingram Street, Glasgow G1 1DQ, Scotland
Hotel amenities
Mercure Glasgow City Hotel
Best prices for: 1 room 1 guest
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Ranked #66 of 91 Hotels in Glasgow
A recent review
4 of 5 stars reviewed yesterday
maureen g Peterhead, United Kingdom
Review This Hotel

609 reviews from our community

Traveler rating
    90
    215
    199
    75
    30
See reviews for
46
238
59
134
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Peterhead, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

Very clean and comfortable hotel . Parking is very good and cheap as its in the center of glasgow . Very close to all the shop . Staff very friendly and helpful . I will definitely be staying at this hotel again

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Cardiff, United Kingdom
Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 1 week ago NEW via mobile

I have stayed at several Mercure hotels but will never stay at one again after staying here. Unhelpful staff when booking a room, girl at reception took ages to get us checked in, and the room was such a disappointment. Very small, dirty, and the walls are paper thin. Will never stay at Mercure again.

Was this review helpful? Yes 2
Scotland
2 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 1 week ago NEW

Really good location, just a short walk from George Square. The disappointing bit about this hotel was the size of the double room, a very tight squeeze! The bathroom was a better size but unfortunately it was not as clean as I would have liked. The worst bit for me was being woken up several times from very early due... More 

Was this review helpful? Yes 1
Rogers, Arkansas
Senior Reviewer
7 reviews 7 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

I came here for business, renting out a couple of the business rooms for a few days. While initially it was not set up to meet our needs (through no fault of the hotel) the staff went out of their way to accommodate and help. What could have been a very difficult trip was made so much easier by all... More 

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Ayr, United Kingdom
Senior Contributor
24 reviews 24 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel is ok. It's a place to rest your head. It's in a good location which I think is what you are paying for as the hotel isn't quite to the standard you expect for the price. It's quite a shabby hotel, it's clean but seemingly could do with a good lick of paint. It was very quiet so... More 

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London
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

Just spent few days here. The room is essential but clean and comfortable. The reception staff is always available and very kind and find solution for every request. I would back here for the next businesses trip in Glasgow.

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Monica D, General Manager at Mercure Glasgow City Hotel, responded to this review

Dear Guest I very much appreciate your comments regarding your stay at Mercure Glasgow City Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.... More 

Brighouse, United Kingdom
Contributor
12 reviews 12 reviews
12 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The hotel is conveniently situated, within easy walking distance of Central station and even closer to Queen Street. My room was very small - it was acceptable for one, but would have been difficult with two occupants. That said, it was clean and the bathroom functional. I had no joy in getting the radiator to warm up: I assumed that... More 

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Monica D, General Manager at Mercure Glasgow City Hotel, responded to this review

Dear Guest, Thank you for taking the time to tell us about your stay at the Mercure Glasgow City Hotel, but I was very disappointed to hear that your experience did not meet your expectations. Please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every guest and your feedback is... More 

Scotland, UK
Senior Contributor
27 reviews 27 reviews
16 hotel reviews
147 helpful votes 147 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here 6th - 8th March, a 2 minute walk from Queen St Station so perfect location. Hotel and room very clean. Cannot fault it. We did not choose breakfast due to the price however did have dinner on Saturday night and it was lovely. Reception/Waiting Staff are excellent, absolutely no complaints and we would stay here again.

Was this review helpful? Yes 1
Monica D, General Manager at Mercure Glasgow City Hotel, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at Mercure Glasgow City Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.... More 

Telford, England, United Kingdom
Contributor
13 reviews 13 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The staff who were working here on Friday 6th/Saturday 7th & Sunday 8th March were exceptional. Lovely, friendly, reception staff - an asset to the organisation! They had great local knowledge. Waiting staff in restaurant were so pleasant as well.

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Monica D, General Manager at Mercure Glasgow City Hotel, responded to this review

Dear Guest I appreciate your comments regarding your stay at Mercure Glasgow City Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you... More 

Stonehaven, United Kingdom
Contributor
20 reviews 20 reviews
12 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We had booked a room to attend a function which was located right next door. The hotel is located in the city centre and is ideal for exploring Glasgow's attractions. It is in the heart of The Merchant City with a plethora of restaurants and bars to choose from. The hotel is 3* and doesn't pretend to be anything else.... More 

Was this review helpful? Yes
Monica D, General Manager at Mercure Glasgow City Hotel, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at Mercure Glasgow City Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.... More 

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