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All 88 Glasgow hotels

Mercure Glasgow City Hotel

3.0 of 5 Hotel   |   201 Ingram Street, Glasgow G1 1DQ, Scotland
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Mercure Glasgow City Hotel
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51%
Ranked #64 of 88 hotels in Glasgow
A recent review
3 of 5 stars reviewed 5 days ago
popstar1701 Aberdeen, United Kingdom
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457 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Aberdeen, United Kingdom
Top Contributor
68 reviews 68 reviews
58 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

I was surprised by this hotel, but not in a good way. it's location is great and is the best thing about it. Second best is the staff, they are really nice and attentive. What surprised me was how tired the hotel looked. The lifts are terrible, the hallways to the rooms need a facelift and the rooms are stuck... More

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Monica D, General Manager at Mercure Glasgow City Hotel, responded to this review

Dear Guest, Thank you for your review and feedback on your stay at the Mercure Glasgow City hotel. I am sorry that you did not enjoy your stay and that the hotel failed to meet your expectations. I will ensure your comments are passed on for inclusion in any future planned refurbishment programme. I appreciate your feedback, and I hope... More

Derby, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

What a lovely medium sized hotel. The Location is good although on a busy road but double glazed to keep noise levels down and most rooms on sides. Several others who where at the same conference and were also in city centre hotels complained of loud music going on till two in the morning and other street noise in the... More

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Monica D, General Manager at Mercure Glasgow City Hotel, responded to this review

Dear Guest, Thank you for your review and comments on your stay at the hotel. I am very pleased that you enjoyed your stay with us and found everything that you needed. It is always a pleasure to receive positive feedback and I will ensure I share this with the rest of the team. I do hope that your conference... More

London, United Kingdom
Contributor
11 reviews 11 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed here 2 nights during the week. Customer Care is of a very high standard. Arrived very early due to flight availability. Allowed to check in and leave bags in a safe room and our keys were then ready for later in the afternoon. Staff all very friendly, but professional. Very nice breakfast. Good choice of buffet as well as... More

Was this review helpful? Yes 1
Monica D, General Manager at Mercure Glasgow City Hotel, responded to this review

Dear Guest Thank you for your review and feedback on your stay at the hotel. I am pleased that you enjoyed your stay, it is always a pleasure to receive positive feedback and I will ensure I share this with the rest of the team. It is possible to open the windows fully, they are fitted with restrictors which can... More

carlisle
Senior Contributor
26 reviews 26 reviews
16 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Stayed three nights. This hotels main asset is its staff, they were all excellent. Room was small but clean. Bathroom badly laid out, when seated on toilet, the toilet roll holders intruded in places that they shouldn't have. A little thought by designer would have prevented this. Breakfast was good with plenty of choice. The hotel is well placed for... More

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Monica D, General Manager at Mercure Glasgow City Hotel, responded to this review

Dear Guest Thank you very much for taking the time to tell us about your experience at the hotel. I am very pleased that you enjoyed your stay and found everything you needed. The hotel does have an ideal location for taking in the sights of Glasgow city centre. I do hope that I have the opportunity to welcome you... More

Reviewer
5 reviews 5 reviews
3 of 5 stars Reviewed 3 weeks ago

Clean rooms nd easy access from airport and for Merchant City centre. Had to pay extra for breakfast. Pre-paid £10 for full at check in but £13.95 was added to my bill by restaurant in spite of stating that I had already paid, so lack of internal communication here. As in a city centre location can be a little noisy... More

Was this review helpful? Yes
Monica D, General Manager at Mercure Glasgow City Hotel, responded to this review

Dear Guest Thank you for your review and feedback on your stay at the Mercure Glasgow City hotel. I am sorry for the issues you experienced regarding the breakfast billing. I will ensure your comments are passed on to ensure the correct procdures are being followed and this incident is not repeated. I do hope that this did not detract... More

Durris, Scotland
Top Contributor
95 reviews 95 reviews
27 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed 3 weeks ago

It may not be the most modern or lavish of hotels, but, like other hotels in the Mercure family, it offers very comfortable, well-equipped, clean bedrooms. It's possible to book the best category room, with enhanced amenities and lots of space, for a very reasonable rate. Reception is bright and efficient, and breakfast staff cheerful and attentive. The only slight... More

Was this review helpful? Yes
Monica D, General Manager at Mercure Glasgow City Hotel, responded to this review

Dear Guest Thank you for your review and comments on your stay at the Mercure Glasgow City hotel. I am so pleased that you enjoyed your stay at the hotel and found everything that you needed. It is always a pleasure to receive positive feedback and I will ensure I share this with the rest of the team. Thank you... More

scotland
Senior Contributor
46 reviews 46 reviews
16 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My friend and I had a great stay. Staff were excellent so friendly and helpful. Our twin room was spotless and big enough. Breakfast was lovely. I have stayed here a few times and always enjoy it. Great location to. Will be back soon!!!

Was this review helpful? Yes
Monica D, General Manager at Mercure Glasgow City Hotel, responded to this review

Dear Guest Thank you for taking the time to share your experience at the Mercure Glasgow City hotel. I am so pleased that you enjoyed your stay, it is always a pleasure to receive such positive feedback. I will ensure I share this with the rest of the team. I do hope you will return to stay with us again... More

Ayr, United Kingdom
Top Contributor
67 reviews 67 reviews
59 hotel reviews
66 helpful votes 66 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed here for one night just before Christmas as the work christmas night out was at the Corinthian next door. Paid a very low price for the room which turned out to be great value. Ten minutes walk to either Central or Queen St stations. A decent alternative to an expensive late night taxi when you inevitably miss the last... More

Was this review helpful? Yes
Monica D, Manager at Mercure Glasgow City Hotel, responded to this review

Dear Guest Thank you for your review and telling us about your stay at the Mercure Glasgow City. I am pleased that you enjoyed your stay and were able to take advantage of the hotel's ideal location within the city centre. I do hope that you will stay with us again should you be in the area again. Kind regards... More

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Additional Information about Mercure Glasgow City Hotel

Also Known As:
Ramada Glasgow
Glasgow Ramada
Mercure Glasgow City Hotel Scotland
Address: 201 Ingram Street, Glasgow G1 1DQ, Scotland
Location: United Kingdom > Scotland > Glasgow
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #64 of 88 hotels in Glasgow
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Mercure Glasgow City Hotel 3*
Official Description (provided by the hotel):
The Ramada Glasgow City is on the doorstep of the contemporary Merchant City: once home to mansions, banks and warehouses you'll now find some of the city's best bars, restaurants and clubs. Thanks to a recent refurbishment, Ramada Glasgow City features 91 modern new bedrooms with LCD TV's and high speed Internet. A new cafe/bar and fresh exterior facade complete the look making this hotel the ideal base to enjoy the delights of Glasgow. ... more   less 
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