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Thistle Glasgow

4.0 of 5
36 Cambridge Street, Glasgow G2 3HN, Scotland
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Thistle Glasgow
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Thistle Glasgow
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1,327 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Aberdeen, United Kingdom
Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed 3 days ago NEW via mobile

I have stayed in this hotel on numerous occasions and this was by far the most disappointing. Check in was efficient and staff were friendly as expected. The bed was comfortable. The room was very basic with a table and chairs awkwardly placed in the room. I was disappointed that there was no kettle or tea bags in my room.... More 

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Ewing S, General Manager at Thistle Glasgow, responded to this review

Dear Guest, Thank you for your review. I am pleased that you received an efficient and friendly welcome from our reception staff. As a Thistle brand standard, we provide a tea tray, which is placed in an open drawer, with a kettle, a selection of tea, coffee, and milk sachets, which can be replenished by our Housekeeping staff if requested.... More 

Aberdeen, United Kingdom
Top Contributor
78 reviews 78 reviews
10 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Just spent 4 nights sharing a twin room and had no real complaints apart from the firmness of the mattress. The Otium health club/spa was also welcome for chilling out purposes. It's well located for the city centre and has residents parking.

Was this review helpful? Yes
Ewing S, General Manager at Thistle Glasgow, responded to this review

Dear Guest, Thank you for choosing the Thistle Glasgow for your 4 night visit to Glasgow, and for taking the time to post your review on Trip Advisor. I am sorry you were disappointed with the firmness of our Hypnos mattresses, and I am pleased to advise you that we are currently adding mattress toppers to all our beds to... More 

Contributor
14 reviews 14 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 4 days ago NEW via mobile

We have stayed at this hotel on numerous occasions and still waiting to be pleasantly surprised......still waiting unfortunately. Everything is average, from the service and food through to the accommodation. You might question then, why do we return? Simply because of the location! It's a great central location and has parking! The rooms we had were especially tired looking and... More 

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Ewing S, General Manager at Thistle Glasgow, responded to this review

Dear Guest, I am pleased you enjoyed our location and car parking facilities, and I am sorry that you appear to be disappointed with the bedroom allocated to you. We do have an ongoing bedroom improvement plan in place, and have a various room types available, priced accordingly. We have recently finished refurbishing bedrooms on the 4th floor of the... More 

London, United Kingdom
Senior Contributor
36 reviews 36 reviews
19 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Clean, tidy, well priced with a pool to boot. The location is superb with Sauchiehall St 5 mins and the Buchanan Galleries 8 mins. The staff were very attentive and alert at all times .. My only gripe I think £14.00 for breakfast is excessive , So opt to dine out to solve that niggle

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Ewing S, General Manager at Thistle Glasgow, responded to this review

Dear Guest, Thank you for taking the time to post your kind comments on trip advisor, I am very pleased to read that you were happy with our facilities and the customer service you received. Guests can purchase breakfast vouchers when they check in to the hotel at £10.00 per person, and I apologise if this was not offered to... More 

Aberdeenshire, United Kingdom
1 review
5 of 5 stars Reviewed 4 days ago NEW

Once again a great stay for the Strathdee family. Down to Glasgow to see our son. The staff always make us feel so welcome. Ian arranged seating for us when we arrived back to find the bar very busy (which has to be a good sign). Had other family members staying and they enjoyed the stay also.

Was this review helpful? Yes
Ewing S, General Manager at Thistle Glasgow, responded to this review

Dear Guest, Thank you for your very kind comments on Trip Advisor, and for staying us again, whilst you visited your son. Ian was delighted to welcome you and your family to the Cabin Bar, and we do hope it wont be too long before we welcome the Strathdee family, back to the Thistle Glasgow. Kind Regards, Ewing Stewart, General... More 

Scotland
Senior Contributor
35 reviews 35 reviews
14 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

3rd visit to this hotel. Ideally located in the city centre with the added bonus of on site and affordable parking. The family rooms with 2 double beds are really big and ideal for families of 4. The only comment I have of a slightly negative note is the swimming pool. It may be entirely coincidence and hard lines but... More 

Was this review helpful? Yes
Ewing S, General Manager at Thistle Glasgow, responded to this review

Dear Guest, Thank you for visiting us again, and for taking the time to post your comments on Trip Advisor. We really appreciate your kind comments. I apologise if our pool temperature was cooler than normal. In order for us to maintain a clean fresh pool, we replenish the pool with fresh water regularly, and this can affect the temperature,... More 

Newcastle upon Tyne, England, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
5 of 5 stars Reviewed 6 days ago NEW

Good location hotel car park only £6.00 per day stayed for 2 nights had breakfast both mornings plenty of good quality food to choose from staff first class. Leisure club is a little on the small side but has everything you need for a short stay. Would definitely stay here again

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Ewing S, General Manager at Thistle Glasgow, responded to this review

Dear David, Your 5 star rating is very much appreciated by us, and we are delighted you enjoyed your stay at the Thistle Glasgow. We look forward to welcoming you back, and thank you for taking the time to post your review. Best Wishes, Ewing Stewart, General Manager More 

Cumbria, United Kingdom
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We stayed at the Thistle on a 2 night break to Glasgow. The service we received was excellent upon check in and through out our stay. Our room was clean and well presented. We ordered a taxi to Hill head on the Saturday night and the service was very prompt. We had the option of breakfast for £10 pp which... More 

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Ewing S, General Manager at Thistle Glasgow, responded to this review

Dear Guest, Thank you for choosing the Thistle Glasgow for your two night break, and I am delighted you received excellent service throughout your stay, and it is very kind of you to take the time to post your feedback on Trip Advisor. Our Breakfast service receives so much good feedback, and we are delighted you also enjoyed this, and... More 

Glasgow, United Kingdom
Top Contributor
289 reviews 289 reviews
64 hotel reviews
218 helpful votes 218 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Visited with a friend for a steal meal deal midweek. Was early so had a coffee in the coffee shop which is part of hotel. It was very quiet but despite this the staff were chatting behind the counter and chose not to clear up the tables from earlier in the day or some of the food debris on the... More 

Was this review helpful? Yes
Ewing S, General Manager at Thistle Glasgow, responded to this review

Dear Gordon, I am delighted you managed to take advantage of the Groupon offer, and I am pleased you enjoyed the food and service received in the restaurant. I shall of course discuss your comments, regarding the staff and tables with the coffee shop Manager, and apologise for this shortfall in standards. The view from the Coffee Shop is indeed... More 

Edinburgh, United Kingdom
Top Contributor
56 reviews 56 reviews
29 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 1 week ago NEW via mobile

stayed one night single lady business traveller and thought this a very good option for Glasgow. Staff very helpful. Breakfast good with fresh healthy options. Easy access to M8 motorway and only £6 to park car for over 24 hours. Bar good and received 20% reduction for drinks and food on corporate rate. All in all good basic hotel in... More 

Was this review helpful? Yes
Ewing S, General Manager at Thistle Glasgow, responded to this review

Dear Gilly, Thank you very much for taking the time to post your review on Trip Advisor, following your visit to the Thistle Glasgow. We are delighted you enjoyed our breakfast service and your kind comments re our staff are appreciated. We are indeed very handy for the motorway, shopping, theatre, bars and restaurants. Glad you enjoyed the 20% discount... More 

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