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The Glasgow City Hotel

36 Cambridge Street, Glasgow G2 3HN, Scotland (Formerly Thistle Glasgow)
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1 room 1 guest
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The Glasgow City Hotel
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1,488 Reviews from our TripAdvisor Community

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Traveler rating
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    594
    318
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    64
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (246)
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Accrington, United Kingdom
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

The hotel itself is clean and comfortable and in a great location. We used the car park which had plenty of spaces and was an ok price for a city centre. The bed in the room was a double at best but still ok. What we found most disappointing was the customer service. We arrived around 1pm and although 2... More 

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Columbia, South Carolina
Level Contributor
614 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 312 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

The Glasgow City Hotel (former Thistle Glasgow) is centrally located and has enough amenities to make it worthy of consideration within a price range consistent with the fact that the place is overdue for major renovation. We loved the location, which is convenient to Suachiehall Street, Marks & Spencer, and other attractions. Our room was fine and had a shower... More 

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Rutland
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Stayed here for four nights. Great location, walking distance to Sauchiehall Street and George Square. The rooms were large and were very clean, breakfast was very organised and a good choice of food. I found the staff to be really helpful.

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Dumfries, United Kingdom
Level Contributor
46 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Good central location which is a bonus for any city hotel. Staff were friendly in all areas of the hotel. Room was clean and comfortable with air con to adjust temperature to suit your own needs. Toiletries being supplied is always good. Room for improvement would come in the form of upgrading the bath to a walk in shower, modern... More 

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Syracuse, New York
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 5 days ago NEW

We were here on a tour of Scotland. This property is in need of major refurbishment. Plumbing does not work well. Beds are comfortable. Breakfast ok. We had to request soap as none was left the second day we were here. There was quite a bit of noise from the street.

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malta europe
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Everything was to my liking the central location,an English breakfast less yoghurt clean room with splendid room service and cordial reception attendants.The only thing which marred an otherwise an enjoyable holiday was arriving at hotel after midnight finding that the door card for the second consecutive day was not working with all the hassle that this entails. But still I... More 

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EwingStewart1, General Manager at The Glasgow City Hotel, responded to this review

Dear Guest, Thank you for your review and I am very pleased everything was to your liking. I am very sorry to read of the issues you experienced with the electronic card. Thank you for recommending our hotel, and we do hope to welcome you back in the near future. Kind Regards, Ewing Stewart, General Manager. More 

Maidstone, United Kingdom
Level Contributor
190 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
3 of 5 stars Reviewed 6 days ago NEW via mobile

Well located for the city centre and with a reasonably priced car park. Rooms are of a good size, comfy and well equipped. It really could do with secondary glazing to cut the noise from outside. Security to keep you in the lift lobby is annoying if they haven't programmed your card as there is no phone and you have... More 

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EwingStewart1, General Manager at The Glasgow City Hotel, responded to this review

Dear Guest Thank you for your review. I am pleased you enjoyed our very central location and our car parking facilities. Thank you for your feedback, and we do always take pro active steps whenever possible in order to improve our service. Yours sincerely, Ewing Stewart, General Manager More 

Northampton, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

Stayed for one night. As soon as we entered hotel we were met with smiling, friendly helpful staff and we found this to be the same in the bar and the restaurant . Lovely bar area with comfortable chairs to sit & enjoy food & drink & watch a bit of sport. Room was good. Had a nice swim, steam... More 

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EwingStewart1, General Manager at The Glasgow City Hotel, responded to this review

Dear Guest, Thank you very much for taking the time to post your review following your one night stay at The Glasgow City Hotel. I am delighted to read of the warm and friendly welcome you experienced and that you enjoyed the opportunity to enjoy the Leisure Club facilities. We look forward to your return visit. Kind Regards, Ewing Stewart,... More 

Perth, Australia
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Stayed 11 – 13/08/15 Average. A little bit tired. They may be in the process of doing renovations, the entrance security doors on some of the lower floors looked new. Our room was on 7th floor facing Cambridge St. Recently painted with lingering paint odour which cleared when some fresh air was let in. The room was adequate and comfortable... More 

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EwingStewart1, General Manager at The Glasgow City Hotel, responded to this review

Dear Guest, Thank you very much for taking the time to post your review following your visit to our hotel on the 11th and 12th August. Please accept our sincere apologies for the disappointing welcome and service you received from our bar staff, and I am pleased you found our reception team to be friendly and efficient. Please be assured... More 

Port Lincoln, South Australia, Australia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed in room 806 for 2 nights while on a relaxing break from work, hotel was wonderful, swimming pool was awesome and the massage and treatment area was very nice, did not eat in the restaurant as they had a tour booked the 1st night and could only serve meals in the bar or my room but I decided to... More 

Was this review helpful? Yes
EwingStewart1, General Manager at The Glasgow City Hotel, responded to this review

Dear Guest, Thank you for your positive review. I am delighted to read that you enjoyed your relaxing break from work and that our spa facilities were of great use to you. I can only apologise about the disturbance and I am sorry that our Guest Relations Manager who is available 24/7 was not aware of this. We hope to... More 

Hotel Review Summarization

What travelers say

  • Very good(18)
  • Car park(5)
  • Swimming pool(4)
  • Leisure facilities(3)
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Executive Double (38)
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Pool (17)
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Standard Double (32)
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Suite (60)
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The Hotel (32)

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