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Malmaison Hotel

278 West George Street, Glasgow G2 4LL, Scotland
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Malmaison Hotel
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Malmaison Hotel
Malmaison Hotel
Malmaison Hotel
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814 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Edinburgh, United Kingdom
2 reviews
5 of 5 stars Reviewed yesterday NEW

My husband and I decided on a last minute break to Glasgow and with the news of a recent refurbishment we made a reservation at Malmaison Glasgow. We booked directly with the hotel where it was also recommended that we made a dinner reservation at Martin Wishart'sThe Honours restaurant. Living in Edinburgh we took the train through to Glasgow and... More 

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW via mobile

Being a 'weegie but living away from the city, it's always great to visit home but to stay in hotels now....exploring new venues. Malmaison is one of glasgows most recognisable hotels, and having last been in it in 2005, a decade later it was great to return. We stayed 1 night but from the outset had a great stay. The... More 

Was this review helpful? Yes 1
GlasgowMal, General Manager at Malmaison Hotel, responded to this review

Dear Neil R, Thank you very much for taking the time to provide feedback on your recent stay. I am delighted to hear you had such a lovely stay with us and that the team looked after you well. Great to know you were rating our mojitos and atmosphere in the bar area. We very much look forward to welcoming... More 

Liverpool, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

So ive just got back from a business trip in Glasgow where I stayed in Malmaison. All I can say is wow! Arrived after a nightmare journey to a warm welcome from a lovely lady called Nikki on reception. As it was late I went to straight to my room (which was absolutelt stunning) to order room service. As I'd... More 

Was this review helpful? Yes 2
GlasgowMal, General Manager at Malmaison Hotel, responded to this review

Dear bellinigirl1, Thank you very much for taking the time to provide feedback on your recent stay. I am so pleased to hear you had a lovely experience with us from start to finish, I am delighted to learn that the team looked after you well throughout your stay - especially Nikki. I'm glad the knowledge and expertise of the... More 

workington
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Superb hotel. Extremely friendly and helpful staff, rooms immaculately clean, comfy beds, extensive choice of beverages and the biggest bath towels I have ever seen. Despite being less than 5 minutes walk from one of the busiest streets in the city (Sauchiehall Street), there was very little traffic noise and we enjoyed a very peaceful night's sleep. I would definitely... More 

Was this review helpful? Yes 1
GlasgowMal, General Manager at Malmaison Hotel, responded to this review

Dear magsb885, Thank you for taking the time to provide feedback on your recent stay. I am delighted to learn that you had a lovely stay with us enjoying the little luxuries that come as standards here at Malmaison. I am very happy to hear that the team looked after you well throughout your stay. I very much look forward... More 

Greenock, United Kingdom
Senior Contributor
37 reviews 37 reviews
14 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I stayed with my husband on the bubbles deal. It was excellent value with a glass of champagne and an upgraded room. The room was roomy, comfortable, if a little warm overnight. Some traffic noise but hard to get away from in the city centre! Reception and bar staff and delightful as were staff in the dining room at breakfast.... More 

Was this review helpful? Yes
GlasgowMal, General Manager at Malmaison Hotel, responded to this review

Dear MazzoniV, Thank you for taking the time to provide feedback on your recent stay. I am delighted to hear that you had a nice stay with us and that the team looked after you well. Thank you for letting us know that the room temperature may have been a little warm, this allows me to alert my maintenance team... More 

1 review
1 of 5 stars Reviewed 1 week ago

My bad for not having read the other comments prior. Hoping to add another comment on the drag racing that happens just right outside the hotel. No sleep guaranteed. Seems like its been going on for a few years and no one cares enough to fix this problem.

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Cork, Ireland
Senior Contributor
29 reviews 29 reviews
9 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 1 week ago

Good points: Great location. Reception staff were very friendly. Blonde girl serving breakfast was lovely. Nice cocktails. Super breakfast! Bed very comfy. Nice rooms. Fast free wifi! Not so good: Service was very slow. Especially at dinner. A few people in my group did not enjoy their dinner (ate in hotel restaurant 5 nights). I thought mine was nice though!... More 

Was this review helpful? Yes
GlasgowMal, General Manager at Malmaison Hotel, responded to this review

Dear orange63, Thank you for taking the time to provide feedback on your recent stay. I am delighted that you were looked after well by the team and that you found the beds very comfortable. I am disappointed to hear that not everyone enjoyed their meal and that you were disturbed by external noise. Please be assured that all feedback... More 

Ireland
Top Contributor
64 reviews 64 reviews
13 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here for one night whilst visiting Glasgow for my birthday. First class from start to finish - helpful staff - classy bar & high quality room. Slightly marred by disturbed sleep due to joy riders racing outside, however that wasn't the hotels fault & I understand, not a regular occurrence. Would definitely stay again

Was this review helpful? Yes
GlasgowMal, General Manager at Malmaison Hotel, responded to this review

Dear daisybuttonIreland, Thank you very much for providing feedback on your recent stay with us. I am delighted to hear you had a lovely stay and that you enjoyed the newly refurbished bar area and that the team looked after you well throughout your stay. We are working very closely with the police and council to ensure that our guests... More 

London
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

if you've stayed in a Mal before you will recognise all the usual style trops - dark colours, velvet, monsoon showers, large rooms and comfortable beds. You either like the style or you don't. Me? I'm getting a little tired of it. This particular Mal outpost is in an interesting former church and has, as always, been very well adapted... More 

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GlasgowMal, General Manager at Malmaison Hotel, responded to this review

Dear RichardandRosemarie, Thank you for taking the time to provide feedback on your recent stay with us. I am happy to learn that you enjoyed the design of the building and its convenient location. If there is something we can do to make your stays with us more enjoyable please do not hesitiate to let us know. We look forward... More 

Edinburgh, United Kingdom
1 review
3 of 5 stars Reviewed 2 weeks ago

We spent one night here on Sat.04/04/2015. When we eventually found it,it was disappointing to find that the windows in our room were unable to be opened and there is no air con. A desk fan is provided but these are noisy and we had to have it on all night!The room was far too stuffy and we couldn't waít... More 

Was this review helpful? Yes
GlasgowMal, General Manager at Malmaison Hotel, responded to this review

Dear Susan F, Thank you for providing feedback on your recent stay. I am sorry to learn we fell short of expectation on this occasion and would like to assure you we take all feedback on board. If you would like to discuss any aspect of your stay further please don’t hesitate to contact me at the Hotel directly. Kidn... More 

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