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Malmaison Hotel

4.0 of 5 278 West George Street, Glasgow G2 4LL, Scotland
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Malmaison Hotel
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Malmaison Hotel
Malmaison Hotel
Malmaison Hotel
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739 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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ayrshire
Top Contributor
88 reviews 88 reviews
38 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We were warmly greeted by the lovely receptionist who could not have been more friendly or helpful. Our room was smallish but decorated in a chic, contemporary style with all the nice little touches you would expect from a quality hotel. We had dinner in the Honours restaurant and the food was fabulous. We were made to feel very special... More 

Was this review helpful? Yes 1
GlasgowMal, Manager at Malmaison Hotel, responded to this review

Dear weecat20, Thank you for your feedback regarding your recent stay with us. I am delighted to hear you enjoyed the facilities and pleased you had a great stay. We hope to welcome you back in the near future. Kind regards, Graham More 

Birmingham
Senior Contributor
30 reviews 30 reviews
19 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 1 week ago

I needed a hotel at short notice for a 1 night stay and obtained an unbelievable deal with lastminute.com on a room only basis. I arrived at Glasgow Central Station and decided to walk to the hotel . Although it was mainly uphill I managed it in about 10 minutes- not bad for a 66 year old carrying a heavy... More 

Was this review helpful? Yes
GlasgowMal, General Manager at Malmaison Hotel, responded to this review

Dear John L, Thank you for taking the time to provide feedback on your recent stay at Malmaison Glasgow. I am delighted to hear the staff went out of their way to make your stay more enjoyable and that you enjoyed your dining experience. We hope to welcome you back in the near future. Kind Regards, Graham More 

Aberdeen, United Kingdom
Top Contributor
59 reviews 59 reviews
10 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 1 week ago

I cannot compliment the staff here enough! Friendly, efficient and always with a smile. They are five star. Just a shame the rest lets them down. We had a one bedroom suite which was very nice but is beginning to look tired, and every floorboard creaked! Not just our room but the room next door and the corridor as well.... More 

Was this review helpful? Yes
GlasgowMal, General Manager at Malmaison Hotel, responded to this review

Dear JimWatson52, Thank you for taking the time to provide feedback on your recent stay at Glasgow Malmaison. I am delighted to hear that you staff met your expectations and went out their way to ensure you had a great visit. I have taken on board your comments regarding the room and am pleased to tell you we have already... More 

london
Top Contributor
70 reviews 70 reviews
27 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed here recently with my wife. I used to stay here a lot, years ago, and it was a top hotel. I found it got too expensive so switched to some of the other hotels in the surrounding area which were much better value. However, I managed to get a January deal so gave it a go recently. First impressions... More 

Was this review helpful? Yes
GlasgowMal, General Manager at Malmaison Hotel, responded to this review

Dear raouldukelondon, Thank you for taking the time to provide feedback on your recent stay. I am sorry we did not meet your expectations on this occasion however would like to assure you that we take all feedback on board. We are in the process of completing a multimillion pound refurbishment of the hotel upgrading all our bedrooms and public... More 

Leven
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed at Malmaison for one night with my wife, son and grandson on a shopping trip to Glasgow. The reception staff met us with a friendly smile and had our room keys ready in minutes. Rooms were small but very cosy and fully functional. Bed was fantastic and bathroom very nice with lots of bespoke toiletries supplied. Loved the large... More 

Was this review helpful? Yes
GlasgowMal, General Manager at Malmaison Hotel, responded to this review

Dear ColinALeven, Thank you for submitting feedback following your recent event and stay with us. I am pleased that you had a great time and that the staff looked after, something we strive to achieve for all of our guests at Malmaison Glasgow. We look forward to welcoming you back in the near future. Kind regards, Graham More 

Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 2 weeks ago

Stayed for four nights in December with my partner. We were upgraded to a club room - luxurious and lovely, very clean, great bed. Lighting wasn't the best though - bright spotlight right above bed wasn't very relaxing or well thought out (with this light out, room was too dark to read or do stuff generally). Great bathroom (lovely deep... More 

Was this review helpful? Yes
GlasgowMal, General Manager at Malmaison Hotel, responded to this review

Dear ColonelGarlic Thank you for your feedback regarding your recent stay with us. I am pleased you had a great stay and the team looked after you. We hope to welcome you back in the near future. Kind regards, Graham More 

Aberdeen, United Kingdom
Senior Contributor
45 reviews 45 reviews
12 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Myself and my husband have stayed here numerous times and we always have a good stay. The staff are very friendly, good location and nice rooms, although they are rather dark, not so good for getting ready in. Overall I would recommend.

Was this review helpful? Yes
GlasgowMal, General Manager at Malmaison Hotel, responded to this review

Dear Donna186487, Thank you for submitting feedback following your recent event and stay with us. I am really pleased that you had such a great time and that the staff looked after you so well, something we strive to achieve for all of our guests at Malmaison Glasgow. We look forward to welcoming you back in the near future. Kind... More 

Glasgow, UK
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

been a while since I have been but the restaurant for dinner was terrific, good value but pricey. not great for standard breakfast - very pricey for what you get. lovely staff; great location at crown of a hill in a wonderful Victorian city. Few glitches with re-furb on computer system and heating but am sure will not deter from... More 

Was this review helpful? Yes
GlasgowMal, General Manager at Malmaison Hotel, responded to this review

Dear CharlieRobertson_11, Thank you for taking time to provide feedback on your recent visit. I am pleased to hear you enjoyed your meal in the restaurant and that the team looked after you. Kind Regards, Graham More 

Aberdeen, United Kingdom
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed here for two nights for a concert at the Hydro arena. The hotel staff were helpful but the hotel itself came across as quite dingy. Low lighting in the corridors and rooms. The bed was very comfortable and the bathroom clean, fluffy white towels were lovely too. Breakfast was given to us in our rooms on the first morning,... More 

Was this review helpful? Yes
GlasgowMal, General Manager at Malmaison Hotel, responded to this review

Dear EmmaLReid23, Thank you for taking the time to provide feedback on your recent stay at Malmaison Glasgow. I note you stayed in October 2014 while the hotel was undergoing a multimillion pound refurbishment. I am pleased to advise this has now been completed and all bedrooms and public areas have been upgraded. I am pleased that the staff were... More 

Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

Stayed a couple of years ago in a standard room and fell in love with this hotel, with it's striking architecture, dark and opulent interiors, stylish rooms and wonderful staff. When I got the chance of a standard room for £39.50 I jumped at it. The perfect start to the new year, I thought. At check in we were able... More 

Was this review helpful? Yes
GlasgowMal, General Manager at Malmaison Hotel, responded to this review

Dear Elaine C, Thank you for taking the time to provide feedback on your recent stay at Glasgow Malmaison. I am sorry you experienced these issues during your stay and that it did not live up to expectation. I am pleased to note that you found the room comfortable and have highlighted your other comments to our housekeeping department. If... More 

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Additional Information about Malmaison Hotel

Address: 278 West George Street, Glasgow G2 4LL, Scotland
Location: United Kingdom > Scotland > Glasgow
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Malmaison Hotel 4*
Number of rooms: 72
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Also Known As:
Malmaison Hotel Glasgow, Scotland
Hotel Malmaison
Hotel Style:
#21 Luxury Hotel in Glasgow
#39 Business Hotel in Glasgow

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