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Malmaison Hotel

278 West George Street, Glasgow G2 4LL, Scotland
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Malmaison Hotel
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Malmaison Hotel
Malmaison Hotel
Malmaison Hotel
Review This Hotel

797 reviews from our community

Traveler rating
    220
    285
    181
    86
    25
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34
427
27
149
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (144)
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    (201)
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Senior Reviewer
6 reviews 6 reviews
5 of 5 stars Reviewed 2 days ago NEW

We stayed at the hotel for my husbands birthday in February and it was such a lovely evening. The girls on reception where lovely and couldn't have been more welcoming. Our room was immaculate with a huge comfy bed. They had even arranged a birthday card for my husband which was a wonderful touch. We are dinner in The Honours... More 

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London
Senior Contributor
41 reviews 41 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I love everything about this hotel. The rooms are the perfect definition of what a Boutique hotel is. The rooms are amazing. I wish all Boutique hotels are like that. Will def go there again when next am in Glasgow

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Glasgow, United Kingdom
2 reviews
4 of 5 stars Reviewed 1 week ago

Smashing hotel, very pleasant staff and 1st class food. Recommend the Club room with King size bed and 40" Smart TV. Short walk to centre of Glasgow, only issue is that there no parking facilities, décor 1st class

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Edinburgh, United Kingdom
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

Enjoyed our stay at the hotel, especially as we booked a special offer rate. However, a couple of things let it down. Generally, the room looked like it needed some TLC - some of the room was starting to show its age - for example, a dripping tap and the curtains with broken hooks so couldn't be shut properly. The... More 

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Glasgow, United Kingdom
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 1 week ago

from start to finish. Check in was quick, rang to change the colour of a bottle of wine which was changed in minutes and had a really nice meal in the restaurant. Only problem was the noise from a car that kept revving it's engines going around the block for what seemed like hours and the noise from police station.

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dundee
Contributor
12 reviews 12 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Nice Room. Asked for payment on arrival plus additional £50 extra on top which I can't understand why , never happened before at any other hotel I've stayed at.The normal procedure is to pay for room and any extra costs apon checkout. I'm led to believe this is if you use any extras in the room which is a bit... More 

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GlasgowMal, General Manager at Malmaison Hotel, responded to this review

Dear clatto, Thank you for taking the time to provide feedback on your recent stay. I am pleased to hear that the staff looked after you well throughout your stay. My apologies if the payment wasn't explained properly on check in, we do usually do a pre authorisation of a credit card on check in and payment on check out... More 

Glasgow, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

My partner and i had our engagement party here in February and where should i start ? The staff are absolutely amazing i didn't have to lift a finger all night, the lady that was looking after us that night took care of everything meaning both myself and my partner could mingle and enjoy our night.... she even kept my... More 

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Contributor
15 reviews 15 reviews
5 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 1 week ago

From start to finish nothing was a problem Room was perfect for us, funky decor and comfy bed Hotel is a short walk from the train station and bang central to all shops and sights Cocktails in the bar were out of this world and Nicole on reception was very helpful and friendly Will definitely be stopping at The Malmaison... More 

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GlasgowMal, General Manager at Malmaison Hotel, responded to this review

Dear Spooner2011, Thank you very much for taking the time to provide feedback on your stay. I am delighted you had such a lovely stay with us here at Malmaison. i am pleased to learn that Nicola in particular looked after you throughout your stay. We very much look forward to welcoming you back to Malmaison in the near future.... More 

1 review
5 of 5 stars Reviewed 1 week ago

Booked the date night, dinner , bed & breakfast on Saturday 14th March. First impressions were with the reception staff who were both lovely & very helpful. Room keys & parking at Q Park nearby meant for a quick arrival process. The room was lovely , expensive mini bar tho nice as an option!, champagne on ice & 2 glasses... More 

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GlasgowMal, General Manager at Malmaison Hotel, responded to this review

Dear steve c, Thank you very much for taking the time to provide feedback on your stay. I am delighted you had such a lovely stay with us here at Malmaison. Your lovely words show the team that their hardwork is appreciated and what it means to get it right. We very much look forward to welcoming you back to... More 

London, United Kingdom
Top Contributor
57 reviews 57 reviews
30 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Wonderful building, cleverly restored with more than a hint of Gothicism. Professional and helpful staff both reception and bar/restaurant, quite welcoming and comfortable with a decent breakfast. Rooms are decked with rich tartans in deep winter hues and are very inviting - closer inspection reveals fraying at the edges but still very good. Personally I have two comments: - oysters... More 

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GlasgowMal, General Manager at Malmaison Hotel, responded to this review

Dear SashaK66, Thank you for taking the time to provide us with feedback from your recent stay. I'm pleased to learn that you enjoyed your stay at Malmaison Glasgow and that the staff looked after you throughout your stay. I would like to assure you all comments are taken on board and the apprpriate actions taken. We very much look... More 

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