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voco Grand Central Glasgow, an IHG Hotel

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Traveler (1658)
Room & Suite (622)
Dining (111)

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About

#38 of 102 hotels in Glasgow
Location
4.8
Cleanliness
4.4
Service
4.2
Value
4.0
Located at the very heart of the city, directly adjoining Glasgow Central station, voco® Grand Central Glasgow occupies one of the city’s most historic and impressive buildings. With an abundance of historical grandeur and a guest list to match, over the years we’ve played host to everyone: from politicians such as Winston Churchill to Hollywood stars like Frank Sinatra. Awarded the Best Hotel Bar in Glasgow at the 2019 Best Bar None awards, Champagne Central bar is the go-to place for glamorous cocktails for guests and locals alike. Take afternoon tea in the Champagne Lounge or enjoy a cocktail (or two) while you people-watch across the station concourse and enjoy great Glaswegian hospitality. No matter what brings you to our door, whether it be a work trip or a weekend away, we are here to play host and make sure you have everything you need. It’s time to eat, sleep and everything in between.
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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Bar / lounge
Taxi service
Business Center with Internet Access
Conference facilities
24-hour security
Baggage storage
Wifi
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Banquet room
Meeting rooms
Concierge
Newspaper
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Housekeeping
Room service
Safe
Telephone
Iron
Flatscreen TV
Bath / shower
Complimentary toiletries
Laptop safe
Hair dryer
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Classic
Historic Hotel
Languages Spoken
English, French, Spanish, Hindi and 2 more
4.0
4.0 of 5 bubbles5,350 reviews
Reviews Summary
This summary was created by AI, based on recent reviews.
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The voco Grand Central Glasgow is often celebrated for its professional and attentive staff, who are known to add personal touches that enhance the guest experience. While the hotel's rooms are generally lauded for their spaciousness and cleanliness, some guests have encountered issues with noise and temperature control. The hotel's atmosphere draws positive attention, with its beautiful decor and lively vibe, although events occasionally contribute to noise disturbances. Amenities, including the Champagne Central bar, are well-regarded, even as opinions on value and breakfast service vary. The spotless cleanliness of both the rooms and public areas frequently earns praise, as does the convenient central location, despite the potential for noise.
Location
Central
Atmosphere
Charming
Rooms
Spacious
Value
Expensive
Cleanliness
Spotless
Service
Attentive
Amenities
Pampering
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5,350Reviews68Q+A100Room tips
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Amber G wrote a review Yesterday
1 contribution
Was greeted by the lovey Dylan who was very efficient in ensuring I was getting a quick and easy check in while even taking time to ask what my plans were for my visit and reassured that if I had any questions just to come and ask. The room itself was very spacious and up to great standard, was even greeted with a lovely complementary gift for my birthday thanks to Amy from reception as well. Overall great experience
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Date of stay: March 2024
Value
Location
Service
Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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kal201756 wrote a review Jun 2023
Sheffield, United Kingdom3 contributions3 helpful votes
Hotel's Favorite
Being a coach tour driver, I stay in alot of IHG hotels and I’m always delighted by the quality of their hotels, facilities and staff, my experience staying in IHG hotels are always a great pleasure and the voco grand central in Glasgow is one of my favourites. The hotel is certainly grand and lives up to its name, it’s the most beautiful, grand and elegant hotel I’ve stayed in so far. The staff are amazing, helpful and always welcoming. The various rooms I’ve stayed in have all been amazing too, the cleanliness of the rooms are exceptional and the cleaning staff do a tremendous job and should be rightly appreciated too. The restaurant and bar are top class and I always enjoy a night cap looking out onto the train station, which is an amazing view in itself…. I would just like to quickly mention that After staying in the holiday inn express, terminal 4, Heathrow, two nights before (also an IHG hotel) and having a really bad experience there. I was lied to, spoken to inappropriately and treat like scum by the night manager and staff, I’ve made a formal complaint regarding there behaviour as I believe it doesn’t matter who walks through your hotel door, everyone should be treat with the respect that they would expect if they were staying in an hotel, (which I’m still shocked by) the grand central hotel has restored my faith in IHG hotels. I would recommend this beautiful hotel to anyone staying in Glasgow. You won’t be disappointed.
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Date of stay: June 2023
Value
Location
Service
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
3 Helpful votes
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Response from Kristi Inal, Guest Services / Front Office at voco Grand Central Glasgow, an IHG Hotel
Responded Jun 25, 2023
Dear Kal201756 We are truly delighted that we managed to restore your faith in IHG hotels. Even though it was not our hotel, please accept my apology's on behalf of IHG hotels. All our guests should be treated with respect and kindness. Please know that you are always welcome to stay with us. We will certainly pass on your kind comments to the rest of the teams. Kind Regards Kristi Inal Front Office Manager Kind Re
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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KManNewYork wrote a review Mar 12
New York275 contributions249 helpful votes
The hotel is seeped in history. It's worth exploring the lower floors. Yet the rooms are pretty modern and have most of the amenities you'd want. Great location, right above the train station, but also walking distance to most of the sights in Glasgow.
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Date of stay: August 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Alex Llacer, Guest Services / Front Office at voco Grand Central Glasgow, an IHG Hotel
Responded 4 days ago
Dear KManNewYork, Thank you for sharing the feedback for your recent stay with us at voco grand central hotel. It is a pleasure to learn about great stays such as the one that you experienced with us. I hope that you choose to stay with us again when you are next visiting Glasgow. Best Wishes Alex
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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AJC wrote a review Mar 11
Carlisle, United Kingdom41 contributions51 helpful votes
Lovely greeting on arrival. Very quickly checked in.. Room was clean and comfortable. We had a room looking onto the station and we were unable to hear any noise. Breakfast was delicious. We have stayed here many times and never had a complaint yet!
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Date of stay: March 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Alex Llacer, Guest Services / Front Office at voco Grand Central Glasgow, an IHG Hotel
Responded 4 days ago
Dear Resort772305, First of all I would like to thank you for taking the time to share this excellent feedback with us for your stay at Voco Grand Central. I am glad to learn that everything went well throughout your stay and that you have enjoyed every stay with us so far. Looking forward to welcoming you back in the near future. Best Wishes Alex
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Jed S wrote a review Mar 10
Claygate, United Kingdom128 contributions51 helpful votes
A magnificent building in a great location in Glasgow especially if arriving by train. A bit tired around the edges, but a good four star hotel. One of the two lifts is out of service at the moment which can be a bit tedious, and our room did not have any kind of view but was roomy enough. The bathroom was good. Breakfast was ok with a reasonable choice. Champagne in Champagne Central is seriously overpriced. We were on the second floor and bothered by noise from the ballroom which was hosting an event, but it stopped at midnight. I would stay here again.
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Date of stay: March 2024
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Jessica Clark, Guest Services / Front Office at voco Grand Central Glasgow, an IHG Hotel
Responded 1 week ago
Dear JedS841, Thank you for taking the time to share your experience at the voco Grand Central Hotel. Thank you for your review, I was delighted to read this. I have passed your feedback onto the team for further review. I look forward to welcoming you back in the near future. Kind Regards, Jess
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Voyage314933 wrote a review Mar 9
1 contribution1 helpful vote
The Voco Grand is in a great location, the rooms are ok the staff are friendly and welcoming. Its a quiet hotel even those its next to the station. The big thing that is letting this hotel is the situation with the lifts , One of the lifts was out of action, so this meant if your on one of the higher floors you would be waiting much longer, some of our group gave up and used the stairs with heavy luggage.Breakfast was nice enough , however it did feel like it was miles away ! Would I stay again, if the lifts were working and the put the breakfast room in a more accessible place.
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Date of stay: March 2024
Value
Location
Service
Trip type: Traveled on business
Room Tip: Be prepared for the maze of corridors and long walk to breakfast
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Jessica Clark, Guest Services / Front Office at voco Grand Central Glasgow, an IHG Hotel
Responded 1 week ago
Dear Voyage314933, Thank you for taking the time to share your experience at the voco Grand Central Hotel. I would like to apologise for the experience you had with the lifts. We are in the process of getting this fixed and by the next time to stay with us, we will have both lifts in full operation. I look forward to welcoming you back in the near future. Kind Regards, Jess
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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James H wrote a review Mar 9
East Kilbride, United Kingdom86 contributions24 helpful votes
Staff are really friendly and helpful. Breakfast is great and location is prefect for getting in and around Glasgow. Been here before and definitely will be back again it's great for just a night away or when in town for night out ideal to stay in hotel rather than making way home
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Date of stay: March 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Jessica Clark, Guest Services / Front Office at voco Grand Central Glasgow, an IHG Hotel
Responded 1 week ago
Dear G3984DJjamesh, Thank you for taking the time to share your experience at the voco Grand Central Hotel Glasgow. Thank you very much for your really lovely review, I was very pleased to read this. I look forward to welcoming you back in the near future. Kind Regards, Jess
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Lynne wrote a review Mar 9
Scotland, United Kingdom7 contributions3 helpful votes
Lovely hotel with the best location. The champagne bar was definitely worth a visit. Only down side was low lighting in the room which made it difficult to get ready and not look like a clown. Breakfast certainly wasn’t the best unfortunately.
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Date of stay: March 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Jessica Clark, Guest Services / Front Office at voco Grand Central Glasgow, an IHG Hotel
Responded 1 week ago
Dear Mobile29517675232, Thank you for taking the time to share your experience at the voco Grand Central Hotel. I was pleased to read your lovely review and thank you for the kind words. As for the lighting in the room, I do apologise about this and I have passed this onto the team for a further review. I look forward to welcoming you back in the near future. Kind Regards, Jess
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Hbkaur wrote a review Feb 2024
Ayr, United Kingdom5 contributions1 helpful vote
We booked this hotel last minute and every part of it was perfect. We couldn’t fault a single thing and really enjoyed our stay. The hotel was warm and spotlessly clean. All of the staff were extremely friendly, our room was cosy, spacious and the beds super comfortable. Breakfast was delicious, lots of choice in beautiful surroundings. We will definitely return.
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Date of stay: February 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Jessica Clark, Guest Services / Front Office at voco Grand Central Glasgow, an IHG Hotel
Responded 2 weeks ago
Dear Hbkaur, Thank you for taking the time to share your experience at the voco Grand Central. I was blown away by your review, thank you so much for your kind words. I was delighted to read this! I do agree, the beds are super comfortable and cozy and perfect for a nights sleep away from home! I look forward to welcoming you back in the near future. Kind Regards, Jessica
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Anonymousbutsincere wrote a review Feb 2024
2 contributions
We had an amazing time here. All of the staff were incredibly helpful. Our room was perfect and came with some the little touches that make all the difference. The rest of hotel is beautiful, especially the ballroom and the bar, and we had a great time exploring Glasgow. We will definitely be coming back!
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Jessica Clark, Guest Services / Front Office at voco Grand Central Glasgow, an IHG Hotel
Responded 2 weeks ago
Dear Anonymousbutsincere, Thank you for taking the time to share your experience at the voco Grand Central Hotel Glasgow. Firstly thank you so much for your outstanding 5* review, I was very delighted to read this! I am pleased that you enjoyed your stay and that you are returning to the hotel in the future! I look forward to welcoming you back. Kind Regards, Jessica
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$112 - $230 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Grand Central Hotel
LOCATION
United KingdomScotlandGlasgowCity Centre / Merchant City
NUMBER OF ROOMS
230
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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VOCO GRAND CENTRAL GLASGOW, AN IHG HOTEL $101 ($̶2̶2̶1̶) - Updated 2024 Prices & Reviews - Scotland

Frequently Asked Questions about voco Grand Central Glasgow, an IHG Hotel
Which popular attractions are close to voco Grand Central Glasgow, an IHG Hotel?
Nearby attractions include Locked In Escape Room (0.02 miles), Xcape Room (0.05 miles), and Riddle Rooms Glasgow (0.3 miles).
What are some of the property amenities at voco Grand Central Glasgow, an IHG Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
What food & drink options are available at voco Grand Central Glasgow, an IHG Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at voco Grand Central Glasgow, an IHG Hotel?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to voco Grand Central Glasgow, an IHG Hotel?
Conveniently located restaurants include Glassy Central, Meat Joint Scottish Steakhouse, and Drouthy's.
Is voco Grand Central Glasgow, an IHG Hotel located near the city center?
Yes, it is 0.07 miles away from the center of Glasgow.
Are any cleaning services offered at voco Grand Central Glasgow, an IHG Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does voco Grand Central Glasgow, an IHG Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at voco Grand Central Glasgow, an IHG Hotel?
The staff speaks multiple languages, including English, Spanish, French, Portuguese, Hindi, and Polish.
Are there any historical sites close to voco Grand Central Glasgow, an IHG Hotel?
Many travelers enjoy visiting The Tenement House (0.7 miles), The Mackintosh House (1.4 miles), and House for an Art Lover (2.3 miles).
Is voco Grand Central Glasgow, an IHG Hotel accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.