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BEST WESTERN Glasgow City Hotel

27 Elmbank Street | Lanarkshire, Glasgow G2 4PB, Scotland
Hotel amenities
Ranked #71 of 112 hotels in Glasgow
3.0 of 5 stars 83 Reviews
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83 reviews from our community

What travelers say about this hotel
  • Friendly and helpful(5)
  • Sauchiehall street(4)
  • Good location(4)
  • Ground floor(3)
  • HOT WATER(3)
  • Would definitely stay(3)
Traveler rating
    10
    21
    28
    16
    8
Only show reviews for Family (7) | Couples (35) | Business (18)
Date Rating
loppylouni
norn iron
2 reviews
4 of 5 stars Reviewed February 14, 2012 NEW

My husband & I stayed here last weekend, the room was very spacious, lovely ensuite, very clean! We also got clean towels on the saturday;-) The staff at reception were very helpful check-in wasnt until 2pm & we had arrived at before 1pm & the receptionist said our room was ready, no problems.. The breakfast was good enough, with a... More

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MachairOrchid
Prestonpans, United Kingdom
Senior Contributor
21 reviews
19 helpful votes
3 of 5 stars Reviewed February 7, 2012

I spent one night in the Best Western Glasgow City Hotel and there are a few positive and a few quite negative aspects. Positive: - very friendly service at the check-in desk - lovely decent-sized room - room and bathroom spotless Negative: - the radiator did not work. I tried turning the knob in either direction, waited, nothing. Ice cold.... More

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BWGCH, Operations Manager at BEST WESTERN Glasgow City Hotel, responded to this review
February 9, 2012

Dear Review, Thank you for taking time to review the hotel. On behalf of our entire team, I would like to thank you for your positive comments about the hotel. I’m glad to read that you found the hotel in a suitable location for your needs. I apologise that the radiator and the towel rail in the bathroom did not... More

Donnold
Bristol, United Kingdom
Reviewer
5 reviews
3 of 5 stars Reviewed January 26, 2012

Hotel is close to charing cross rail station, and to the shopping / restaurant areas. Friendly and professional staff. Nice breakfast. Reasonably priced. The room was small but as I was travelling alone that was ok - a problem was the very low light levels - I found it too dark to read a newspaper even with all the lights... More

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Carolyne F
Glasgow, United Kingdom
1 review
3 of 5 stars Reviewed January 24, 2012

Requested to be booked in here by my company as I have stayed here before on a number of occasions.I have always been pleased and my expectations were always over achieved by this hotel. This time however not so good, no drinking water in room tv not working because of no reception on ariel no biscuits nice welcome from reception... More

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Aimes P
Bath
Reviewer
3 reviews
2 helpful votes
4 of 5 stars Reviewed December 23, 2011
2
people found this review helpful

The hotel is in a good location, 10-15 minutes walk into the centre of Glasgow and also just off the M8 (far enough away that the noise doesn't make an impact) that you can get to the airport or outside of Glasgow with ease. The staff were always friendly and helpful and the breakfast was nice with a good selection.... More

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BWGCH, Manager at BEST WESTERN Glasgow City Hotel, responded to this review
January 5, 2012

Dear Review, Thank you for taking time to comment about the hotel. On behalf of our entire team, I would like to thank you for your positive comments about the hotel. I’m glad to hear that you found the hotel in a suitable location for your needs. As for the breakfast scrambled eggs we do offer an alternative of fried,... More

SteveRBristol
Bristol, United Kingdom
Senior Reviewer
8 reviews
3 helpful votes
3 of 5 stars Reviewed December 21, 2011

Stayed here whilst in Glasgow for a night out. Couldn't get an early check in but was able to leave my bag. Checked in later with no problems but the room very very disappointing. Had a room just up a short flight of stairs from reception. It was very very dark and dingy, the window blackout blind broker and could... More

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BWGCH, Manager at BEST WESTERN Glasgow City Hotel, responded to this review
January 5, 2012

Dear Reviewer, Thank you for taking the time to review the hotel, On behalf of our entire team, I would like to apologise for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I’m... More

13_Eleni
Thessaloniki
Contributor
18 reviews
12 helpful votes
3 of 5 stars Reviewed December 5, 2011

It's a good 15 mins walk to the city center but in the windy and rainy weather of Glasgow not pleasant at all... the bus or the tube were not convenient although Charing cross station is 3 mins away and the taxi drivers not that happy for such a short ride in the heavy traffic of the city center... We... More

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BWGCH, Manager at BEST WESTERN Glasgow City Hotel, responded to this review
January 5, 2012

Dear Review, Thank you for taking time to comment about the hotel. On behalf of our entire team, I would like to apologise for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I... More

Safaria
Oxford
Contributor
19 reviews
9 helpful votes
3 of 5 stars Reviewed December 3, 2011

In a converted old building I actually walked past the building as it was poorly signposted - and it was raining hard so not good visibility anyway. An old building that has been converted into a hotel. My room was spacious and quiet despite overlooking the street. Had to climb up many stairs to get to it - no lift... More

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Markeri
Como, Italy
Contributor
12 reviews
5 helpful votes
4 of 5 stars Reviewed November 1, 2011

Very good venue for a business trip. Rather close to the center (15 min walk) but also to the highway for a quick ride to the airport. I got a huge room with big windows with view on Elmbank St. Furniture was brand new and bathroom renovated. The concierge managed to get a taxi in 3 minutes during peak hour.... More

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Nadusia
Penrith, United Kingdom
Senior Reviewer
6 reviews
3 helpful votes
4 of 5 stars Reviewed October 28, 2011

This hotel has great location, decent size rooms and nice breakfast. Overall satisfied with my stay. Staff were friendly and helpful. The only downside I can see could be the parking. You need to move your car before 8 AM or you'll need to fin a space on a pay and display car park. We'were leaving before 9 anyway so... More

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BEST WESTERN Glasgow City Hotel Also Known As

  • Best Western Glasgow
  • Glasgow Best Western
Address: 27 Elmbank Street | Lanarkshire, Glasgow G2 4PB, Scotland

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BEST WESTERN Glasgow City Hotel
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