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Rufflets Country House Hotel

Certificate of Excellence
4.0 of 5
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Strathkinness Low Road, St. Andrews KY16 9TX, Scotland
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1 room 1 guest
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816 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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There are newer reviews for Rufflets Country House Hotel
See the most recent reviews
Level Contributor
48 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed November 2, 2013 via mobile

Visited for lunch and the place is beautiful! The food was very well priced and delicious. This being said the food was served luke warm which was a let down. Also another little niggle when walking into reception I was knocked out by the beauty of the place... Followed by the smell! Unfortunately it smelled musty..... I understand this could... More 

Was this review helpful? Yes
StephenOwen, General Manager at Rufflets Country House Hotel, responded to this review

Many thanks for taking the time to give us your feedback on your recent visit to the hotel. Clearly the visit for the most part was very good, but there are one or two things that we could get better, and I do appreciate the comments. Hopefully you will return at some point in the near future to experience the... More 

Treviso, Italy
Level Contributor
60 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 stars Reviewed November 2, 2013

The hotel is some 10 minutes drive from the town centre. It is right in the middle of a very large garden. Plenty of atmosphere; it's a pity we spent just one night and had to leave without trying the well known restaurant. We'll certainly be back if we'll touch base in St Andrews in the future.

Was this review helpful? Yes
StephenOwen, General Manager at Rufflets Country House Hotel, responded to this review

Dear Luca Many thanks for the kind comments - we were pleased to read that you had enjoyed the brief stay at the hotel - perhaps next time it will be for longer? Regards Stephen Owen More 

Edinburgh, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 1, 2013

Rufflets was the perfect setting for my daughter's summer wedding this year. The garden setting was beautiful for the ceremony and our guests were delighted with the style and ambience of the Garden Suite for the reception. The service was impeccable and the meal itself was excellent. All the staff were so professional, efficient and helpful. Nothing was too much... More 

Was this review helpful? Yes 1
StephenOwen, General Manager at Rufflets Country House Hotel, responded to this review

Rufflets is very much a fabulous setting for a wedding, especially when the sun shines, and we were all pleased to read how well our hard work and efforts had been appreciated. The team do put a huge amount of effort into making each and every wedding a 'Magical' one, and thank you so much for taking the time to... More 

Shopper in Glasgow
Level Contributor
103 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
5 of 5 stars Reviewed October 29, 2013

Spent a night here and it was 1st class. We were upgraded to a superior room which had marvellous views. Dinner and breakfast were excellent. Grounds at the hotel were beautiful and can imagine it would be great to relax in the summer. Staff were very friendly and helpful.

Was this review helpful? Yes
StephenOwen, General Manager at Rufflets Country House Hotel, responded to this review

Dear Taintor Thank you so much for leaving your feedback - and I was delighted to read that you had enjoyed the short stay at the hotel. Look forward to seeing you back at the hotel soon - perhaps in the Spring when the gardens are starting to come into bloom! Regards Stephen More 

Perth, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed October 23, 2013

The Rufflets experience is as close to perfection as you are likely to get. Location is quiet and rustic but close to one of the most attractive towns in the UK -St Andrews. The staff are genuine, friendy and efficient. Rooms mix quality with comfort effortlessly and the cuisine is exquisite.

Was this review helpful? Yes
StephenOwen, General Manager at Rufflets Country House Hotel, responded to this review

Dear Alex We were really pleased to read how much you had enjoyed the stay at Rufflets. Getting the balance between quality / efficiency and the genuine Scottsih hospitality is not always the easiest thing to do, and something that we work hard on, and it is good to read when we get it so right. St Andrews is a... More 

Dublin
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed October 23, 2013

While on this occasion I stayed during a conference for work reasons I've stayed before so this review covers a personal stay and a work stay. On each occasion the care and attention to detail was quite excellent. They look after you very well and the setting and service is excellent. The breakfast and after hours service, lounge areas and... More 

Was this review helpful? Yes
StephenOwen, General Manager at Rufflets Country House Hotel, responded to this review

Delighted to hear that we are the hotel of choice in St Andrews - whether it be for work or for leisure. Getting the service right for both types of visit can be a challenge, as the needs can be quite different for them, but we do work hard to be able to identify what the reasons for our clients... More 

Level Contributor
26 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed October 16, 2013

We stayed for two nights in a family room in a lodge in the grounds. It was less than a minute's walk through the lovely gardens to the main building. Our Labrador came too as the lodges are pet friendly. Our only disappointment was that we expected kitchen facilities in the lodge (based on lodge photos on the website), however... More 

Was this review helpful? Yes
StephenOwen, General Manager at Rufflets Country House Hotel, responded to this review

Dear Anne Many thanks for taking the time to give us your feedback, and we were all pleased to read that you and the family (plus the lab) had enjoyed the time at Rufflets. I was concerned to read of the confusion with the kitchen facilities though. Having looked into this, it appears that the issue is with the 'lodge'... More 

Joburg
2 reviews
5 of 5 stars Reviewed October 16, 2013

Superb room, fantastic meal, knowledgeable waitress (fantastic wine recommendation), and extremely helpful in sorting out my travel agent's mistake (only booked one night not the 2 asked for) and moving all my stuff in my absence to another room because I was caught up in business meetings all day.

Was this review helpful? Yes
StephenOwen, General Manager at Rufflets Country House Hotel, responded to this review

Dear Cathy Glad to see that we are keeping up the standards at the hotel, and especially pleased to see that the staff were helpful with sorting out the minor issues - wasn't really a problem, and I hope your agent didn't get into trouble!! Look forward to seeing you again soon. Regards Stephen Owen More 

Lake Oswego, Oregon, United States
Level Contributor
70 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed October 11, 2013

Our golf group stayed here while playing Carnoustie and The Old Course and thoroughly enjoyed doing so. The hotel and grounds are top notch, the service is excellent, and the restaurant serves very good breakfasts and outstanding dinners. The only downside is that it is a short taxi ride from downtown St. Andrews and the golf courses, but we found... More 

Was this review helpful? Yes
StephenOwen, General Manager at Rufflets Country House Hotel, responded to this review

Dear Phil Glad to hear that you and the rest of the party had such a great time at the hotel - and I am sure that the golf was good too (although we can't help you hit the ball any better!). The fact that we are just outside the town can be a good thing - being away from... More 

Glasgow, United Kingdom
Level Contributor
104 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 136 helpful votes
3 of 5 stars Reviewed October 5, 2013

The hotel is in a pretty setting on the outskirts of St Andrews and set in lovely gardens. The decor is of traditional Scottish design. The room was £230 a night with breakfast. We were in a small double room within an annexe of 3 rooms which bordered a road.The room was pleasant and clean but expensive for the size... More 

Was this review helpful? Yes 7
StephenOwen, General Manager at Rufflets Country House Hotel, responded to this review

Many thanks for taking the time to give us your feedback, and clearly for the most part, you had a very good stay. Clearly I was disappointed to read the comments with regards the team member who was looking after breakfast, and I am very sorry that her manner came across as being so abrupt and rude. She too was... More 

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