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Rufflets Country House Hotel

Certificate of Excellence
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Strathkinness Low Road, St. Andrews KY16 9TX, Scotland
Rufflets Country House Hotel
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Ranked #1 of 19 Hotels in St. Andrews
Certificate of Excellence 2014
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737 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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glasgow
Contributor
13 reviews 13 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We had a two night stay in St Andrews and having stayed in quite a few hotels in the area we thought that we'd give this place a try. It's a 2 minute drive from the center but we never found that a problem as the surroundings, the room and the food we are absolutely fantastic. The staff were friendly... More 

Was this review helpful? Yes 2
Glasgow, United Kingdom
1 review
2 of 5 stars Reviewed 3 days ago NEW

There are many disapointments at this hotel, and a general sense of not having an attention to detail. The lodge is badly in need of renovation and highly over-priced for a room of this quality. Smells damp too. Restaurant is supposed to be a highlight but both main dishes were overcooked and poor quality. Someone needs to pay attention to... More 

Was this review helpful? Yes 1
Glasgow, United Kingdom
Contributor
12 reviews 12 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed 2 nights DBB, from check in to check out everthing was perfect. Staff were very polite and professional, food exceptional and the hotel itself was decorated and furnished to a very hig standard. Highly recommended for a relaxing or sightseeing break.

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StephenOwen, General Manager at Rufflets Country House Hotel, responded to this review

Dear Ronnie Delighted to be able to read how much the 2 night break was enjoyed - and St Andrews is not just all about golf - there is much to see and do in the area - as well as being able to relax in and around the hotel. Many thanks for taking the time to give us your... More 

Gourock, United Kingdom
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 1 week ago

We spent a fantastic overnight stay in room 24, a beautifully decorated, well equipped, spacious room. We purchased our stay through an itison deal which included breakfast and dinner. I can honestly say that this is one of the best hotels I've stayed in across the world, and I've stayed in a few, we both look forward to a return... More 

Was this review helpful? Yes 2
StephenOwen, General Manager at Rufflets Country House Hotel, responded to this review

Dear Father Ted Many thanks for taking the time to give us your thoughts on your recent stay with us - and it is especially pleased to see the name-checks for some of the team - they do enjoy being able to read when the hard work has gone to make our guests' stay even better. To have your comments... More 

2 reviews
5 of 5 stars Reviewed 1 week ago

From check in to check out everything from friendly and helpful staff to the wonderful food our experience of Rufflets was 5 star! Our room very spacious and had everything we needed. Must mention the very enjoyable shortbread on our tea tray in room.

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StephenOwen, General Manager at Rufflets Country House Hotel, responded to this review

Really pleased to read that you enjoyed the short break with us at Rufflets - and our homemade shortbread is indeed a (simple) treat - but the recipe is a well kept secret! Many thanks for taking the time to give us your feedback, and we hope that ypou might be able to make it back our way in the... More 

Edinburgh
Contributor
16 reviews 16 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

Spent a wonderful week end here. We took Jazzy- the cockerpoo to sample the delights and there were many. we were upgraded to a wonderful orchard room with views over the 10 acre garden. then the dinner tian of crab followed by fillet of beef in fois gras sauce and finally a delicious dessert assortment of ice creams and other... More 

Was this review helpful? Yes 1
StephenOwen, General Manager at Rufflets Country House Hotel, responded to this review

A great experience of a Scottish Country House is what we aim to provide and it is always good to hear when it all comes together (and it often does). The staff all go to help this happen - all warm and friendly as well as giving excellent service! And glad that Jazzy also appears to have had a good... More 

Cupar, Fife
Top Contributor
83 reviews 83 reviews
20 hotel reviews
95 helpful votes 95 helpful votes
4 of 5 stars Reviewed 1 week ago

we had lunch with friends at Rufflets and enjoyed the setting, appreciated the menu choice but sadly there were a few little issues that cumulatively prevented me awarding excellence level on the experience. I did not make the correct menu choices on the day but my wife and friends did. I found the mussels too creamy and the Rufflets burger... More 

Was this review helpful? Yes 2
StephenOwen, General Manager at Rufflets Country House Hotel, responded to this review

Dear Richard Many thanks for the very constructive feedback - always very much appreciated, and we have noted the points raised on some of the dishes on the menu. It does help us to be able to get the balance right. Hope to be able to see you again soon. Regards Stephen Owen General Manager More 

Lincoln, United Kingdom
Top Contributor
89 reviews 89 reviews
25 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a pleasant hotel, on occasions very good We arrived really late and the night porter was very good Breakfasts are very nice, big portions The staff cleaning the rooms gather by a corner on the first floor, our room was on that corner. So you have to be awake by 8 am. We had two dinners, the first... More 

Was this review helpful? Yes 1
StephenOwen, General Manager at Rufflets Country House Hotel, responded to this review

Many thanks for the feedback after your recent lunch - always gratefully received. Good to see that for the most part it was a very good lunch indeed, but we will look at the dishes that need a bit of tweaking. Regards Stephen Owen General Manager More 

2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

First class afternoon tea. Lovely selection of sweet and savoury, all home cooked and beautifully presented. I can honestly say this was the nicest afternoon tea I have ever experienced! The staff were exceptionally friendly and attentive and boxed up anything that we couldn't eat to take home. We enjoyed a lovely walk in the gardens afterwards. All in all... More 

Was this review helpful? Yes 3
StephenOwen, General Manager at Rufflets Country House Hotel, responded to this review

Glad to hear that the visit had gone so well and that you had enjoyed the experience so much. The gardens are all starting to waken up after the winter, so I hope that you will be able to return when there is much more colour to see! With my best regards, Stephen Owen General Manager More 

scotland
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

I've just spent the weekend at the Rufflets hotel and both my husband and I were very impressed. Our room was beautiful with a large window overlooking the grounds. The bathroom was large and filled with lovely Molton Brown toiletries. What we loved about this hotel were all the little touches, from the homemade shortbread to the turn down service... More 

Was this review helpful? Yes 2
StephenOwen, General Manager at Rufflets Country House Hotel, responded to this review

Many thanks for taking the time to leave your feedback - all very helpful. We were delighted to read how much you enjoyed the hotel, and to see that we were faultless. It would be wrong of me to say that this is always the case as we sometimes do make wee mistakes, but when we do we look to... More 

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