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Macdonald Rusacks Hotel

Certificate of Excellence
Pilmour Links, St. Andrews KY16 9JQ, Scotland
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Macdonald Rusacks Hotel
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710 Reviews from our TripAdvisor Community

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Traveler rating
    315
    233
    104
    39
    19
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105
363
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (150)
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English first
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    (710)
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    (197)
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    (160)
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    (161)
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    (192)
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Lincolnshire, United Kingdom
1 review
3 of 5 stars Reviewed yesterday NEW

small room that had seen better days, mould in the bathroom,.breakfast very poor service ,seemed short of staff , very overpriced!,Good view over the golf course and sea I suppose that's what you pay for !

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Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed yesterday NEW

Stayed at this hotel and we're lucky to be upgraded to a junior suite. The room looked out onto the 18th green of the Old Course. Many happy memories of family holidays in St Andrews. The room was a little tired looking but the view and setting more than makes up for it. Views over the beach where Chariots of... More 

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Tynemouth, England, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
3 of 5 stars Reviewed 2 days ago NEW

Stayed for one night on the 29th August. Room small with view over the service roof and vents. Poor service at breakfast had to repeatedly ask for coffee and to take order which was forgotten about. This is the first time we have been asked to pay supplements for anything other than the standard cooked breakfast which we have not... More 

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North Berwick, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

We have had a brilliant stay at Rusacks, excellent room, superb food and lovely staff. The view from our room and the hotel setting was amazing waking up to that setting every morning took your breath away.

Review collected in partnership with this hotel

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Hexham, Northumberland
1 review
5 of 5 stars Reviewed 3 days ago NEW

Excellent hotel with perfect location. Great service, very professional, quick and polite. The view was awesome overlooking the 18th on the old course. Would gladly stay again. staff were very competent

Review collected in partnership with this hotel

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Glenrothes, Fife
1 review
5 of 5 stars Reviewed 4 days ago NEW

Excellent hotel, great location. All staff polite & looked after needs of all even though hotel was fully booked. It never felt like that. Would recommend for anyone visiting St Andrews for golf or just a visit

Review collected in partnership with this hotel

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Kristian C, General Manager at Macdonald Rusacks Hotel, responded to this review

Thank you 573ck for your 5 star rating! I am glad you enjoyed your stay and our high standard of service was maintained during a busy period. We look forward to welcoming you back soon! Kristian Campbell More 

Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Excellent service, great selection of craft beer. Steak sandwich was top class. The view and ambience were very special. We were sat looking down the 18th fairway of the Old Course. The afternoon tea looked amazing. So much more to explore. Would really like to dine at Rocca and stay over. Will definitely return.

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Kristian C, General Manager at Macdonald Rusacks Hotel, responded to this review

Thank you NeilCraik-Collins for your recent 5 star feedback! I am glad you enjoyed your steak Sandwich and our selection of local craft beers. We hope you return soon and do try Rocca for Dinner! Kristian Campbell More 

Edinburgh, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Absolutely loved our recent stay at The Rusacks. Our bedroom was extremely comfortable with stunning views over the old course and the beach. Staff could not have been more friendly and helpful. And the food in Rocca...outstanding! We will be back.

Review collected in partnership with this hotel

Was this review helpful? Yes
Kristian C, General Manager at Macdonald Rusacks Hotel, responded to this review

Thank you 915shelleyf for your 5 star rating! I am so glad you found the rooms comfortable and enjoyed the views along with Rocca! I will pass on your comments to the staff who really appreciate such positive feedback. We look forward to welcoming you back gain soon. Kristian Campbell More 

McCormick, South Carolina, United States
Level Contributor
2 reviews
5 of 5 stars Reviewed 1 week ago

We checked in on Friday the 17th of the OPEN week and checked out on Monday the 20th. Our room was just wonderful for the wife, grandson and myself. We stayed in "The Past Captains" room which does have a view of the 1st and 18th fairways. The room was a very large corner unit over looking the front of... More 

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Kristian C, General Manager at Macdonald Rusacks Hotel, responded to this review

Thank you Lee H for your 5 star review! I am so glad you enjoyed the Open week with us and although it was exceptionally busy we maintained our high standards of service. We look forward to welcoming you all back again soon. Kristian Campbell More 

Glasgow
1 review
4 of 5 stars Reviewed 1 week ago

Great location , room allocated was along the 18th fairway of the Old Course. Lovely view of the course. Staff were very friendly and their service was excellent. Would certainly recommend this hotel. Full Scottish breakfast needs some work. nae tattie scones.

Review collected in partnership with this hotel

Was this review helpful? Yes
Kristian C, General Manager at Macdonald Rusacks Hotel, responded to this review

Thank you andrewlV6197CP for your positive review. Congratulations on your anniversary and I am glad you enjoyed it with us. I will share your feedback on breakfast with the staff in Rocca. Hopefully see you next year to celebrate 35 years! Kristian Campbell More 

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