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Leapark Hotel

Certificate of Excellence
130 Bo'ness Road, Grangemouth FK3 9BX, Scotland
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150 Reviews from our TripAdvisor Community

Traveler rating
    74
    46
    14
    8
    8
See reviews for
27
39
3
31
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
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  • All months
    (150)
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    (34)
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    (36)
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    (33)
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    (47)
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1 review
4 of 5 stars Reviewed 3 days ago NEW

A lovely night from start to finish. We were welcomed with champagne. Seated right next to dance floor with a front and centre view of the entertainment! But first the food..... a comprehensive choice served well and to a high quality considering the numbers of plates being served all at the same time. The waiting staff were very pleasant, courteous... More 

Was this review helpful? Yes
Gary S, General Manager at Leapark Hotel, responded to this review

Dear valued guest. Thank you for your comments recently posted regarding your experience here with us at The Leapark Hotel. The whole team here strive to offer all of our valued guests the highest levels of comfort, hospitality and value for money that is second to none. All of the team are always very proud to hear that guests have... More 

London, United Kingdom
1 review
3 of 5 stars Reviewed 3 days ago NEW

Firstly the positives: A clean and well kept hotel, some very helpful and friendly staff and my large room was excellent value for money. My 2 day experience was ultimately disappointing however due to the following: I arrived just after 9pm, which meant I missed dinner. The room folder stated room service was available from 9pm however when I tried... More 

Was this review helpful? Yes
Gary S, General Manager at Leapark Hotel, responded to this review

Dear valued Guest Thank you for the time taken to post your review and give your opinion of your experience. We listen to the views of all of our valued guests as we do not want to hear of anyone being dissapointed. I would like to discuss this matter with you in greater detail in order to restore your faith... More 

1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

Arrived only to find our rooms were not acceptable. Bathroom was the width of a large shower with mould and mildew visible, musty smell, tv the size of a small handbag and couldn't switch it on? All 3 of us moved to another room which was more acceptable, however, room was too hot, tap water to brush teeth was warm,... More 

Was this review helpful? Yes 2
Gary S, General Manager at Leapark Hotel, responded to this review

Dear valued guest Thank you for your recently posted reveiw. We take all comments on board to help us continue to provide the highest levels of standards and service. At any time if a guest is not totally happy we will do our utmost to ensure their stay is to the highest standards. The rooms that you and your colleagues... More 

Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

stayed here in 2 month ago left after a week of no hot water and a so called manager who just gave a load of bull each time you complained about the no hot water issue put me in a room on the grounds floor which I think was originally a stable yard people stay clear if your contracting go... More 

Was this review helpful? Yes 1
Gary S, General Manager at Leapark Hotel, responded to this review

It is our goal to consistently provide superior service and accommodations and your comments are very important to us. The feedback we receive from our valued guests, like you, enables us to target problem areas and take the necessary actions to ensure similar situations can be avoided in the future. We appreciate the candid feedback we receive and welcome any... More 

Newbury, United Kingdom
Contributor
12 reviews 12 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed at the Hotel for a Conference from 17th -19th April and then an extra day to make the journey home at an easier time. I know the people I was with have been coming to the hotel for years, but it was my first stay there and the furthest I've ever been north! I have to say I... More 

Was this review helpful? Yes 1
Gary S, General Manager at Leapark Hotel, responded to this review

Dear valued guest. Thank you for your comments recently posted regarding your experience here with us at The Leapark Hotel. The whole team here strive to offer all of our valued guests the highest levels of comfort, hospitality and value for money that is second to none. All of the team are always very proud to hear that guests have... More 

Preston, England, United Kingdom
Contributor
13 reviews 13 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed April 26, 2015

the room (rm21) was a very good size and my partner loved the bath and size of the room, was a gateway for her birthday and when arrived flowers chocolate and wine where in the room when we arived just as I asked for, dinner in treetops restraunt was amazing which had on the first nite would of ate there... More 

Was this review helpful? Yes
Gary S, General Manager at Leapark Hotel, responded to this review

Dear valued guest. Thank you for your comments recently posted regarding your experience here with us at The Leapark Hotel. The whole team here strive to offer all of our valued guests the highest levels of comfort, hospitality and value for money that is second to none. All of the team are always very proud to hear that guests have... More 

Swansea, United Kingdom
1 review
4 of 5 stars Reviewed April 23, 2015

Stayed here over the 7,8 April. Very well run hotel, really friendly staff, special mention for Raj in the bar giving excellent service. The reason for our visit was for our sons wedding. The reception was held at the hotel, where we were provided with a full choice of menu and no matter what the guests of the wedding chose,... More 

Was this review helpful? Yes
Gary S, General Manager at Leapark Hotel, responded to this review

Dear valued guest. Thank you for your comments recently posted regarding your experience here with us at The Leapark Hotel. The whole team here strive to offer all of our valued guests the highest levels of comfort, hospitality and value for money that is second to none. All of the team are always very proud to hear that guests have... More 

Stirling, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 20, 2015

We had our wedding day here on Friday the 10th April, and can honestly say it was the best day of my life. I can't thank Gary Smith, the hotel manager, and his team enough. From booking the date to the actual day itself, Gary has been instrumental and a pleasure to have dealt with. We opted for one of... More 

Was this review helpful? Yes
Gary S, General Manager at Leapark Hotel, responded to this review

Congratulations once again on your special day, held here at The Leapark Hotel. The whole team are always very proud to here that out valued guests have enjoyed their experience with us and always delighted when comments are posted. We consider that we always offer the highest levels of service, comfort and hospitality to all of our guests. I may... More 

Swansea, United Kingdom
1 review
5 of 5 stars Reviewed April 17, 2015

We booked this hotel as a venue for our small wedding reception and also family and friends booked to stay here before and after the wedding. Well what can I say apart from that from day 1 of the booking everything was exceptional.. we dealt with Gary from start to finish and I must say it was a pleasure. The... More 

Was this review helpful? Yes
Gary S, General Manager at Leapark Hotel, responded to this review

To The new Mr & Mrs Myself and the team here at The Leapark are very proud to hear how much you and your guests enjoyed your special day. We pride ourselves on the high level of attention and service that we give to all of our valued guests, whatever the occasion and your review helps to highlight how we... More 

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 16, 2015

Myself my partner and two small children visited the Leapark earlier this month during the easter holidays. We stayed for three nights. Upon arrival the receptionist was very pleasant and very helpful. When we walked in to our room we were very impressed. We had a family room with a double and two single beds plenty of storage too which... More 

Was this review helpful? Yes 1
Gary S, General Manager at Leapark Hotel, responded to this review

Dear valued guest. Thank you for your comments recently posted regarding your experience here with us at The Leapark Hotel. The whole team here strive to offer all of our valued guests the highest levels of comfort, hospitality and value for money that is second to none. All of the team are always very proud to hear that guests have... More 

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