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Novotel Edinburgh Park

4.0 of 5
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15 Lochside Ave, Edinburgh EH12 9DJ, Scotland
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Ranked #80 of 146 Hotels in Edinburgh
A recent review
3 of 5 stars Reviewed October 10, 2012
APLMom Pitman, New Jersey
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1,238 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Novotel Edinburgh Park
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Pitman, New Jersey
Senior Contributor
24 reviews 24 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed October 10, 2012

Positives: Excellent proximity, right next door to the train station to Edinburgh. The trains ran frequently, were comfortable and much better than driving into the city. That worked perfectly for our short visit. Very helpful front desk staff - they provided us with the maps and info we needed. Very close to the airport - convenient for our early AM... More 

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Aberdeen, Scotland
Contributor
17 reviews 17 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed October 10, 2012

We have stayed at this Novotel twice this year. March and May. Both times in a family room with children. The rooms are clean and modern and a travel cot was provided and set up in the room. If you want a bath in a family room you need to request it as ours just had a shower (but a... More 

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ManagerNovotelEP, Manager at Novotel Edinburgh Park, responded to this review

Many thanks for taking the time to write a review on Trip Advisor, your comments are much appreciated. More 

Falkirk
Contributor
15 reviews 15 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed October 6, 2012

I booked this hotel because my wife and I were flting out on holiday from Edinburgh Airport and the price of the room included parking for up to 8 days. The other reason I booked was because of the Spa. The directions to the hotel were awful, even with a good satnav I got lost, and when I tried to... More 

Was this review helpful? Yes 2
ManagerNovotelEP, Manager at Novotel Edinburgh Park, responded to this review

Thank you for taking the time to write a review on Trip Advisor following your stay with us. I am sorry that your stay did not live up to your expectations and would be happy to discuss further if you would care to contact me at the hotel. More 

Bedford, United Kingdom
Senior Contributor
34 reviews 34 reviews
20 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed October 4, 2012

We have stayed in many Novotel hotels over the years both in the UK and abroad but felt that this one was below standard. Firstly it was incredibly difficult to find despite using the satnav instructions. We ended up about 2 miles from where we should have been. The room was okay. We ate in the restaurant on the first... More 

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ManagerNovotelEP, Manager at Novotel Edinburgh Park, responded to this review

Thank you for taking the time to review the hotel following your stay with us. Your comments have been taken on board and will be used to further improve our guest experience. More 

Glasgow, United Kingdom
Senior Contributor
23 reviews 23 reviews
13 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed September 27, 2012 via mobile

This hotel is typical of most modern built establishments on the edge of a big city, open plan, ikea stye furniture and design, although clean and smartly presented. The staff are very friendly, 2 Apple Mac computers in the lobby with Internet access which is free, kids are welcome to play on them too which is good. The pool is... More 

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ManagerNovotelEP, Manager at Novotel Edinburgh Park, responded to this review

Thanks for your your review of the hotel, I am glad you enjoyed your stay and found the commute into Edinburgh using the train cheap and easy. More 

Aberdeen, United Kingdom
2 reviews
3 of 5 stars Reviewed September 27, 2012

The hotel overall was in a great place for the train station and the rooms were great. My problem was that I had booked one night and the only reason I chose this hotel was for the spa. When i went down at night to use it, everything was under maintenance. This was not stated online nor when I checked... More 

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ManagerNovotelEP, Manager at Novotel Edinburgh Park, responded to this review

Thanks for your review of the hotel following your stay with us. We take the Health and Safety of our guests very seriously and to that end, from time to time have to perform immediate maintenance on the pool area, which results in it's temporary closure. Please accept my apologies for this on the night of your stay. More 

St. Helier, United Kingdom
Senior Contributor
27 reviews 27 reviews
11 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed September 24, 2012

As has been said by many, this hotel is perfectly situated for the Airport and Edinburgh, the reception is very good with a variety of personnel who speak various languages to help the varied travellers. The rooms are clean, the bed comfortable and the Hotel is secure. The restaurant serves a selections of good food and the staff are very... More 

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ManagerNovotelEP, Manager at Novotel Edinburgh Park, responded to this review

Thank you for your kind review of the hotel following your stay with us. More 

Colac
1 review
5 of 5 stars Reviewed September 19, 2012

Good location with only a few meters to train station and a short drive to airport. Staff were very helpful with guiding us on where to visit and how to get there. Lovely choice for breakfast. We're able to leave our bags all day after we had checked out in a secure area. Big help.

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ManagerNovotelEP, Manager at Novotel Edinburgh Park, responded to this review

Many thanks for taking the time to write such a positive review following your stay with us, your comments are much appreciated. More 

Cork, Ireland
Top Contributor
88 reviews 88 reviews
25 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed September 19, 2012

This hotel is a long way from the city centre but we only stayed there as we had an early flight the next morning. The staff at reception were very helpful on arrival, mentioning the nearby train station to Edinburgh City centre and where to get petrol to fuill up our hire car and giving driving directions to the airport.... More 

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ManagerNovotelEP, Manager at Novotel Edinburgh Park, responded to this review

Thank you for your review of the hotel following your stay with us. More 

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