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Novotel Edinburgh Park

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15 Lochside Ave, Edinburgh EH12 9DJ, Scotland
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UK SUMMER SALE
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1 room 1 guest
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Novotel Edinburgh Park
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1,373 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (195)
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Barcelona, Spain
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

This hotel is situated within walking distance of local amenities and transportation. A satisfactory location to stay at with family or friends. The spa was nice and the swingers hot tub was good fun in the evenings for my husband and I Overall, a good hotel.

Was this review helpful? Yes
MathieuBatut, General Manager at Novotel Edinburgh Park, responded to this review

Dear guest, Thank you for your review. I am delighted that you have enjoyed your visit and look forward to welcoming you again. Kind regards, Mathieu Batut General Manager More 

Halifax, United Kingdom
Level Contributor
3 reviews
4 of 5 stars Reviewed 5 days ago NEW

Good hotel with everything you'd need. It is out of the centre but the train and tram stops are just outside so really easy to get in to the city centre. Rooms around the back are right next to the train and tram lines which are a bit irritating. Bar, restaurant and pool though very good quality and a decent... More 

Was this review helpful? Yes
MathieuBatut, General Manager at Novotel Edinburgh Park, responded to this review

Dear Guest, Thank you very much for your kind review. I am delighted that you have enjoyed your stay and look forward to welcoming you again soon. Kind regards, Mathieu Batut General Manager More 

1 review
3 of 5 stars Reviewed 6 days ago NEW

Staff are very friendly. Love the shower and up to date room. Could be great if you do not have an issue, but sorry if you do. The staff do not cummunicate well amongst each other and as one reviewer said they do not apologize if there is an issue. The sheets are supposed to be changed every other day... More 

Was this review helpful? Yes
MathieuBatut, General Manager at Novotel Edinburgh Park, responded to this review

Dear Guest, Thank you very much for you review about your recent stay at Novotel Edinburgh Park. I am sorry if your experience did not meet your expectations on this occasion and I have noted your comments. I would like to take this opportunity to inform you that we will soon start the process of replacing all beds and bedding... More 

London, United Kingdom
Level Contributor
24 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 1 week ago

A very comfortable hotel, well located. I had a problem after I had checked in at 4.30pm with my room not being made up . This was immediately sorted by Olivia (who is a real star who is a great asset to the hotel and to the company). The rest of my stay was first class, except for one criticism... More 

Was this review helpful? Yes
MathieuBatut, General Manager at Novotel Edinburgh Park, responded to this review

Dear guest, Thank you for the time to write a review about your recent stay at Novotel Edinburgh Park. I am pleased that you have enjoyed your stay and noted your feedback in regards to the dinner and breakfast service which is invaluable in our efforts to constantly review and improve our service to guests. My team and I look... More 

Knaresborough, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Third time staying at the hotel with a family of 4. We love this hotel and its ideal to visit the Fringe, with regular trains and trams just a short walk from the hotel to get into Edinburgh Waverley. Rooms comfortable - although would prefer 2 double beds and not a sofabed. Great breakfast and attentive staff, especially the bar... More 

Was this review helpful? Yes
MathieuBatut, General Manager at Novotel Edinburgh Park, responded to this review

Dear guest, Thank you for your kind review about your stay at Novotel Edinburgh Park. I am very pleased that your had an enjoyable stay and that our team (Olivia in particular) was able to make your experience extra special. I will personally congratulate Olivia and will share you comments with the whole team who will be delighted to hear... More 

Harlow, United Kingdom
1 review
4 of 5 stars Reviewed 1 week ago

Modern, clean hotel with very friendly staff. Also very convenient for the city centre, with the tram just a 2 minute walk away. I asked to change rooms twice and both times was accommodated with a smile. The staff made it very special. A special mention goes to Lauren McClean, who cheered me up every morning at breakfast with her... More 

Was this review helpful? Yes
MathieuBatut, General Manager at Novotel Edinburgh Park, responded to this review

Dear Guest, Thank you very much for telling us about your recent stay at Novotel Edinburgh Park. I am delighted that you enjoyed your visit and found our team helpful. I will personally congratulate Lauren for her morning cheerfulness. Your comments will serve as an encouragement for all the team to carry on striving to provide a superior level of... More 

Dundee, United Kingdom
Level Contributor
28 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 1 week ago

Just back from another good stay here. Room was quite warm but there was a letter offering fans or bed sheets if you were too hot. Nice warm welcome at reception and easy check in and check out. I was celebrating my birthday and I received a birthday card, party popper, 2 free drink vouchers and some shortbread. This was... More 

Was this review helpful? Yes
MathieuBatut, General Manager at Novotel Edinburgh Park, responded to this review

Dear Guest, Thank you very much for taking the time to post a review about your recent stay at Novotel Edinburgh Park. I am delighted that you had another enjoyable stay with us and will share your comments with my team. I have noted your feedback regarding the amenities provided in the bathroom and would like to confirm that shower... More 

England
Level Contributor
24 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed 2 weeks ago

A good hotel with good transport links, Scotrail and trams just a five minute walk away. The rooms have heat exchangers which are quite noisy if your a light sleeper. Speak to reception they can turn it off. Swimming pool is nice to relax in after trekking round Edinburgh. Would I come back. Definitely.

Was this review helpful? Yes
MathieuBatut, General Manager at Novotel Edinburgh Park, responded to this review

Dear guest, Many thanks for positing a review about your recent stay at Novotel Edinburgh Park. It is great to know that you enjoyed your stay and would not hesitate coming back. The team and I look forward to welcoming you back again soon. Kind regards, Mathieu Batut General Manager More 

Hotel Review Summarization

What travelers say

  • Train station(51)
  • Very good(21)
  • Swimming pool(12)
  • Air conditioning(6)
  • Sofa bed(4)
  • Room service(4)
  • Clean and modern(3)
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242 photos of this hotel

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Other (10)
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