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Novotel Edinburgh Park

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15 Lochside Ave, Edinburgh EH12 9DJ, Scotland
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UK SUMMER SALE
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Novotel Edinburgh Park
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1,308 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Sydney, Australia
Level Contributor
63 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed yesterday NEW

Lovely modern hotel in a great position for the airport and for visiting the city. We went to this hotel because it was easy to drive to, had free parking and it was just a short walk to the tram to go into Edinburgh. The hotel has a great pool, rooms are well appointed, comfortable, shower is great but bath... More 

Was this review helpful? Yes
Level Contributor
5 reviews
5 of 5 stars Reviewed 6 days ago NEW

I stayed there several days! Took the train from London, which was a great ride and ended up at the train station. This is my second visit to this beautiful city! I thought I would be downtown, but ended up near the airport! My fault! It's a great place, the staff was super helpful the room was clean, quiet, and... More 

Was this review helpful? Yes
Manama, Bahrain
Level Contributor
77 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We recently stayed for two nights in this hotel as we were with the Cosmos tour of Scotland. The hotel is located at about 8 miles distance from the city centre. There is a train station near the hotel for going to the city centre which takes about 10 minutes. Our room was on the second floor and had nice... More 

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Brisbane, Australia
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

Had to evacuate the building due to fire alarm one morning. Was out in the cold for about 30 minutes. Was hoping for a nice hot breakfast with coffee. The food in the Bain Mare was cold I asked for some more hot food and wad advised there's plenty to eat. U advised this was cold. Got a bunched shoulder... More 

Was this review helpful? Yes 2
Louise M, Room Divisions Manager at Novotel Edinburgh Park, responded to this review

Thank you for letting us know about your recent stay at Novotel Edinburgh Park. It does seem we have feel below our usual guest service and for this I must apologise. No excuses can be made but I will pass your comments onto our Restaurant manager for his immediate attention. Thank you. More 

Badsey
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 1 week ago

This was part of a motor cycling trip and even though we arrived in full "gear" we received a warm welcome. This is not always the case. We had lunch in the restaurant and enjoyed our snack. Our room was bright and comfortable.

Was this review helpful? Yes
Louise M, Room Divisions Manager at Novotel Edinburgh Park, responded to this review

Thank you for your review of Novotel Edinburgh Park. We are pleased you felt welcome and that you enjoyed your stay with us. We hope you will return very soon. More 

Level Contributor
23 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed 1 week ago

This was a quick over night stay and was convenient for the tram into the city centre. the room was clean and well appointed but had a few points that needed attention -a broken door stop, shabby grout and the vent was hanging out. The external overnight noise from a neighbouring alarm was also a possible problem that the staff... More 

Was this review helpful? Yes
Louise M, Room Divisions Manager at Novotel Edinburgh Park, responded to this review

Thank you for choosing to stay here at Novotel Edinburgh Park. We do appreciate your comments and do hope you will return in the very near future. More 

Inverness, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago

Booked Hotel with venere and then discovered straight away it was wrong Hotel .Contacted the Hotel straight away to cancel and was told I did not have a booking. Because I did not get an email from company with booking reference which is the normal to confirm booking . I naturally thought the booking did not go through so thought... More 

Was this review helpful? Yes 1
Louise M, Room Divisions Manager at Novotel Edinburgh Park, responded to this review

Thank you for letting us know you have had a problem with your booking. If you can contact Simon Gerard our Guest Services Manager on 0131-446-5600 I am sure he will be able to help you resolve this issue. We do apologise for any inconvenience caused. More 

Uckfield, United Kingdom
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel is modern and with everything you should need within distance. The pool was warm what the kids enjoyed. The staff were always welcoming to me and my family. I would recommend to family and friends and will stay again soon hopefully.

Was this review helpful? Yes
Louise M, Room Divisions Manager at Novotel Edinburgh Park, responded to this review

Thank you for choosing to stay with us at Novotel Edinburgh Park. We are pleased you and your family enjoyed your stay with us and look forward to welcoming you all back very soon. More 

Raleigh, North Carolina
Level Contributor
193 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 159 helpful votes
3 of 5 stars Reviewed 2 weeks ago

First of all....great location especially if you don't have a car as the tram is basically outside the front door. The staff were always courteous and when I requested a fan it was brought to the room within five minutes. I really liked the layout of the bathroom and the shower made so much more sense than most showers (the... More 

Was this review helpful? Yes
Louise M, Room Divisions Manager at Novotel Edinburgh Park, responded to this review

Thank you very much for your review of Novotel Edinburgh Park. We do appreciate all feedback from our guest especially when they have made the effort to to bring any problems to our attention before they leave the hotel. We do hope this will not put you off returning in the near future. More 

Bangalore
Level Contributor
58 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed 2 weeks ago

1. Very nicely located - though rather away from Edinburgh city - just 15 minutes by the tram - the tram station is a 3 minute walk and so is Scottish Railway. 2. The most striking experience of Novotel Park is its people, warm reception, warm restaurant. Ever willing to help. 3. Clean place - not fancy but very functional... More 

Was this review helpful? Yes
Louise M, Room Divisions Manager at Novotel Edinburgh Park, responded to this review

Thank you very much for your review of Novotel Edinburgh Park. We very much appreciate your comments about our staff and I will pass this on to them. We do hope that you will return to visit very soon. More 

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