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Lochend Serviced Apartments

147/1 Lochend Road, Edinburgh EH7 6ET, Scotland
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Lochend Serviced Apartments
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Ranked #132 of 145 Hotels in Edinburgh
A recent review
4 of 5 stars reviewed 1 week ago
ScotsJimmy Scotland
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112 reviews from our community

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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Scotland
Senior Reviewer
9 reviews 9 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

We booked here as we left booking for a stag do to the last minute and due to the rugby there was nowhere else available at a reasonable price. There was 6 of us in total and so we had three 2 bedroom apartments, meaning we had a room each. For this we paid £40 each, compare this with ~£150... More 

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Aberdeen, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

I recently stayed at the LSA for a weekend away with the kids. I genuinely could not fault one single thing about the place. The staff were friendly and more than happy to help with anything. The appartment was clean, tidy & modern. It was pretty much like a 2 bedroom flat! The only 3 minor things that maybe could... More 

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Southampton, United Kingdom
Senior Contributor
30 reviews 30 reviews
8 hotel reviews
58 helpful votes 58 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed on the third floor in a modern apartment which was showing signs of needing a refresh but in all honesty for the money we paid I was more than happy. We arrived and rang the out of hours number, we were told to take the keys and head up, no meet and greet but that suited me. No... More 

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edinburgh
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 12, 2015

Booked as a small weekend break as partner working over valentines weekend, arrived at LSA early as we drove all the way from Aberdeen but no problem with check in, met staff at reception and were given keys,room had adequate amounts of tea coffee sugar milk AND porridge (quite surprised!) room was perfect, couldnt of asked for anything more, helpful... More 

Was this review helpful? Yes 2
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed February 11, 2015

Stayed here as part of a large party - 5 apartments booked altogether . Broken showers , stained sofas , and lumpy beds and one room had a no heating . Absolutely horrified that my friend had £40 taken from her account without any explanation ! When she queried the charge she was told we had apparently broken a bed... More 

Was this review helpful? Yes 2
Carnoustie
2 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed February 11, 2015

Stayed here last weekend as part of a large group of girls ( mature ladies really but we were on a pre wedding night out ) We paid for 6 aptmnts + an extra charge of. because we were classed as a hen party. Door entry systems not working anywhere so anyone can access any floor any time. Aptmts adequate... More 

Was this review helpful? Yes 2
Dundee
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed February 11, 2015

I don't actually know where to start. Just don't go there. It's a giant waste of money. My bed sheets had not one but three holes in them. The rooms don't appear very secure internally or externally. They are all run down and dirty. Beds all slump in the middle and are not comfy. The beds also don't have mattress... More 

Was this review helpful? Yes 2
Dundee, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed February 11, 2015 via mobile

I stayed here for one night in February 2015 and my first impressions were ok - flats were warm and clean and I was impressed with the cornflakes, porridge and milk supplied, but oh my goodness when bedtime came I have never been so uncomfortable in my life. One bedroom had a TV but mine just had a bracket on... More 

Was this review helpful? Yes 2
Dundee, United Kingdom
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed February 11, 2015

On arrival at the apartments we thought perfect - just ideal for our stay! However, we never received the promised breakfast pack and the shower in our main bathroom did not work. One of the apartments we had booked also had no heating. We were an all female party that had booked 5 apartments and as an all female group... More 

Was this review helpful? Yes 3
Dundee
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed February 11, 2015 via mobile

The good points - clean and in a good location! Bad points............ The staff deliver shockingly bad service! Rude, abrupt and impatient in both telephone communications and emails. Very unhelpful. When I booked via booking.com - I selected 6 apartments for my group. The cost per apartment was given and on that basis I booked. I was then contacted by... More 

Was this review helpful? Yes 5
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