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Lochend Serviced Apartments

147/1 Lochend Road, Edinburgh EH7 6ET, Scotland
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135 Reviews from our TripAdvisor Community

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Castle Douglas, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
3 of 5 stars Reviewed January 2, 2016

After booking I read reviews & wasn't sure about it but thought we'd try it. Parking was fine. Entrance door was never locked & needed a sweep. Our room was ok. One room had a pair of dirty men's work trousers in wardrobe with a carrier bag,drawer had can of deodorant in them. So obviously it wasn't cleaned properly. Window... More 

Helpful?
Thank julie t
sheffield England
Level Contributor
60 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
2 of 5 stars Reviewed December 14, 2015

My son booked the apartments,though spacious the bed was covered in glitter and had obviously not been cleaned,my wife and I are now home and have bites all over us,I can't think where else these have come from.

Helpful?
Thank ukdobby

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Inverness, United Kingdom
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed November 28, 2015

Looks great in brochure but in actuality..... kitchen window stuck open, wind whistling through all the windows in the flat so some guests could not sleep. Mice running around the bedroom. Out of hours help is unavailable. No one answering mobile or landline helpline. Stuck here with the whistling wind and hole in the wall access for mice. Anyone got... More 

Helpful?
2 Thank Monica20146
lexy864, Owner at Lochend Serviced Apartments, responded to this review

Dear Guest, I am sorry to see that you did not enjoy your stay at Lochend Apartments. We have a 24 hour out of hours number, i am sorry that you was unable to get anyone on this number, our office hours are 9am - 6pm, i will have this looked into and ensure that this does not happen again,... More 

Cape Bridgewater, Australia
Level Contributor
36 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed November 3, 2015 via mobile

We stayed three nights at the apartments and walked into the city each day. Staff were friendly and helpful. There was no issue changing rooms after we detected a hint of tobacco smoke in the first apartment offered. Some initial minor problems with the washing machine and TV were quickly rectified. We were provided with a double room apartment which... More 

Helpful?
Thank Patrick John O
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed October 18, 2015 via mobile

Back again! Spotless warm and good as always. Apartments are clean, new flooring in our apartment bedding is spotless and ironed to perfection, I just love the freedom of the apartments we've been lots of times now. Good facilities near by good bus route that isn't dear!!!

Helpful?
1 Thank katiesgranny1970
Chelmsford, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed September 29, 2015

When we arrived (after a 8 hour drive with two small girls in the car) we were told the booking was not valid as my card had been declined (changed cards since making the booking which granted was my mistake). They said they had 'tried' to call me over the past three days and yet I had no calls from... More 

Helpful?
3 Thank Sam M
lexy864, Manager at Lochend Serviced Apartments, responded to this review

Dear Guest, I am sorry to see that you did not enjoy your stay at Lochend Apartments, i have gone through each of your points and stated a response, for your and an upcoming guests benefits, which i hope you will find satisfactory. 1. Firstly to explain, you had booked a non refundable rate, which is the cheaper rate of... More 

Edinburgh, Scotland, United Kingdom
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
1 of 5 stars Reviewed September 2, 2015

Party flats The flat we booked was filthy. Same is was occupied when they gave us the keys to view it. The reception looks like a junk shop. It has many broken clocks, very odd We did not stay. I think this place is mainly used for Hen and Stag nights according to someone who lives nearby.

Helpful?
2 Thank Jim M
Level Contributor
7 reviews
4 of 5 stars Reviewed August 17, 2015 via mobile

Booked through chillisauce and was given 4 apartments (5 in each) CONS bed 5 is actually a pull out sofa bed so be sure to consider this when booking. We took apartment 145/15 on the 4th floor and was given 2 keys for this room, only one of the keys actually worked, the other one didn't work on either lock... More 

Helpful?
Thank Laalaabell
Campbell River, Canada
Level Contributor
23 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed July 27, 2015

It's not a bad place, but for £140 a night I expected better. The apartment was ok, plenty of room, but the quilt on the bed didn't have a removable cover and looked a bit dingy, and all the cutlery needed a good wash before use. On the plus side it was quiet, and handy for the bus into the... More 

Helpful?
1 Thank Andy C
Redcar
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed July 22, 2015 via mobile

Stayed here as a family of 4 over Easter as an alternative to a hotel. The quality of the 2 bed appartment was much higher than I expected. 2 double bedrooms, one with ensure. Spacious living room and well equipped and stocked kitchen with a dining table for 4. Location on the bus route into the city was ideal and... More 

Helpful?
1 Thank MrsPRedcar
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