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Smart City Hostels Edinburgh

Certificate of Excellence
50 Blackfriars Street, Edinburgh EH1 1NE , Scotland
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Smart City Hostels Edinburgh
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Smart City Hostels Edinburgh
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511 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Troon, United Kingdom
Contributor
15 reviews 15 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago

Paid 49 quid for a private twin room for myself and my toddler which is hotel prices but really you walk into a bare dorm room and there wasn't even a light over by the desk for me to work at after the wee one finally got to sleep. On the plus side the toilet/ shower room was spacious and... More 

Was this review helpful? Yes
EdinburghSmart_city, Director of Sales at Smart City Hostels Edinburgh, responded to this review

Hi there Thanks for taking the time to review us. We aren't an overly quiet hostel on a normal basis (our bar, noise from the Cowgate and the mile travelling) and you've stayed over a weekend where we had larger groups in too. We do try to manage the noise of those in house as far as we can -... More 

Madrid, Spain
Contributor
16 reviews 16 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed 1 week ago

I was really shocked at how terrible our stay was considering I had already stayed at this hostel before two years prior. I (embarrassingly) recommended it to my friends who I was travelling with. We received a blase welcome upon entering the hostel. After inquiring about the WiFi we were told that there was no internet connection that day. AT... More 

Was this review helpful? Yes
EdinburghSmart_city, Director of Sales at Smart City Hostels Edinburgh, responded to this review

Hi there Thanks for reviewing. We are sorry about your experience. We do recall speaking to you several times at reception, where the team helped you as far as they could. We outline to all groups staying with us the standard of behaviour expected of them before they arrive with us and reinforce this when they arrive with us. Our... More 

Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 1 week ago

So 13 guys book into the hostel for a stag weekend......management are bound to be somewhat tolerant of a little noise and banter in the bar right???? WRONG!!!! Literally 15mins after we arrive, drop the bags and go to the bar, the manager is over telling us off for being too loud, it was 4:30pm on a Friday afternoon by... More 

Was this review helpful? Yes
EdinburghSmart_city, Director of Sales at Smart City Hostels Edinburgh, responded to this review

Hi there Thanks for reviewing us. We have lots of male groups, stags and rugby guests stay with us on a regular basis and we don’t have any problems with these types of groups in general. Ordinarily, we have good banter with groups like this. You were barred on the basis that one of your group made a derogatory personal... More 

1 review
1 of 5 stars Reviewed 1 week ago via mobile

I regret saying it was a terrible experience. Although friendly staff at reception and clean room, after 10pm the noise was terrible. People outside our room were shouting and running up and down the corridor like crazy until almost 4:00 in the morning. We couldn't sleep at all and in the morning the corridor out of room was a disgusting... More 

Was this review helpful? Yes
EdinburghSmart_city, Director of Sales at Smart City Hostels Edinburgh, responded to this review

Hi there Thanks for reviewing us. We are very sorry that the noise was unacceptable. We do try to enforce and manage all the noise in house as far as possible and it's clearly explained to all groups staying with us the standard of behaviour expected of them. If you'd like to email me the dates you stayed and more... More 

Fort William, United Kingdom
Senior Reviewer
10 reviews 10 reviews
4 of 5 stars Reviewed 2 weeks ago

Nice clean and friendly Hostel , all Rooms have there on Shower & Toilette. Bunk Beds are ok but the Metal frame makes you feel a little bit crammed . Staff are very friendly and helpfully. Overall smart City Hostel in Edinburgh is a good place to stay.

Was this review helpful? Yes
EdinburghSmart_city, Director of Sales at Smart City Hostels Edinburgh, responded to this review

We are glad you enjoyed your stay with us. Thanks for reviewing us. Cheers, Jayne More 

Dublin, Ireland
Contributor
11 reviews 11 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed last summer for 3 nights. Perfect location for exploring edinburgh city. Although the carpets and paintwork could do with a bit of a touch up overall I would return. I had a 12 year old with me and we stayed in a private twin room. He enjoyed playing pool in the evening and watching soccer on the tvs.

Was this review helpful? Yes
EdinburghSmart_city, Director of Sales at Smart City Hostels Edinburgh, responded to this review

Thanks for taking the time to review us Cheers, Jayne More 

Dublin, Ireland
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I haven't stayed in a hostel for over 10 years and I taught my hosteling days were behind me. 40 of us over to play rugby stayed here and I was very pleasantly surprised. Lockers in the rooms and toilets and showers in the room too. Each bed had a plug, large clean rooms, if anything too warm. The bar... More 

Was this review helpful? Yes
EdinburghSmart_city, Director of Sales at Smart City Hostels Edinburgh, responded to this review

Thanks for reviewing! We are glad you had a good time in Edinburgh - and glad you now have a new hosteling experience to talk about too. Thanks Jayne @ SCH More 

Newcastle upon Tyne, United Kingdom
Contributor
13 reviews 13 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed in March as part of a study visit with University. The room was spot on, bathrooms and showers were clean, and the beds were extremely comfortable! The bar in the basement is reasonably priced, with two decent pool tables (in my opinion, you shouldn't be allowed to call yourself a hostel without one! The big thing with this place... More 

Was this review helpful? Yes
EdinburghSmart_city, Director of Sales at Smart City Hostels Edinburgh, responded to this review

Thanks for reviewing! We are glad you had a good time with us. Thanks Jayne @ SCH More 

Scotland
Senior Contributor
43 reviews 43 reviews
39 hotel reviews
73 helpful votes 73 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed here over the weekend of the Scotland v Ireland rugby match and it was therefore busy and lively with fellow supporters. This was my second stay and it surpassed the first visit by a wide margin. The staff were once again friendly, helpful and welcoming and the place is kept looking good throughout. We had a triple room... More 

Was this review helpful? Yes
EdinburghSmart_city, Director of Sales at Smart City Hostels Edinburgh, responded to this review

Thanks for reviewing. Very glad you had a good stay, Hope to see you again soon. Thanks Jayne @ SCH More 

Bristol, England, United Kingdom
Contributor
14 reviews 14 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The hostel has a good structure and accessibility. The room for 8 was good, with two bathrooms (one of then adapted for people with physics limitations). There are cabinets to let the luggage, towels and linens. But, we stayed 3 days and the room was not cleaned during this time, the towels smelled bad and the blankets were not so... More 

Was this review helpful? Yes
EdinburghSmart_city, Director of Sales at Smart City Hostels Edinburgh, responded to this review

Thanks for reviewing. Our rooms are serviced on the third day of your stay, so if you stay for 3 days only, your room won;t be serviced. Did you ask reception to change your towels and blankets? they would have been happy to do so. We are sorry if you did not find your stay up to our usual high... More 

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Staying in Old Town

Neighborhood Profile
Old Town
Few Edinburghers live in the Old Town, but its labyrinth of dank alleys and steep streets suggests this was not always the case. Today, it’s mostly visitors, tartan-flavored souvenir shops, and pipers that you’ll find on its cobbled streets. This is the place to get a feel for Auld Reekie (Old Smelly), as the town was once nicknamed, and stroll the Royal Mile, the thoroughfare that links the castle with the royal palace – two of Edinburgh’s great set-piece attractions. But there’s lots more exploring to do here down dozens of little alleys, or wynds, while at night the city’s busiest clubs erupt along the Cowgate which is closed to traffic for this purpose.

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