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All 147 Edinburgh hotels

Hotel Twenty

3.0 of 5 Hotel   |   20 Leopold Place | London Road, Edinburgh EH7 5LB, Scotland (Formerly Richmond House Hotel) (Leith)
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Hotel Twenty
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Ranked #94 of 147 hotels in Edinburgh
A recent review
3 of 5 stars reviewed 1 week ago
Hootee Adelaide, Australia
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199 people have reviewed this hotel

Traveler rating
    90
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    11
    10
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22
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
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English first
London, United Kingdom
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

We stayed at Hotel Twenty over the August Bank holiday, It was expensive, not surprising given it was the final weelend of the festival. Our initial impression was marred buy the fact that the hotel was locked up (it was about 14:30 when we arrived) Eventually someone let us in and showed us to what looked like a really nice... More

Was this review helpful? Yes 1
John K, Manager at Hotel Twenty, responded to this review

Dear Guest , I apologize that you did not have a pleasant experience at Hotel Twenty . I will look in to the matters that you have mentioned with immediate effect as i am unaware of this situation . I thank you for bringing this to my attention as we are a new hotel and strive to make everyone feel... More

Adelaide, Australia
Contributor
13 reviews 13 reviews
4 hotel reviews
3 of 5 stars Reviewed 1 week ago NEW

Small rooms, but clean. Heater didn't work and bed was very lumpy. Staff were great. Breakfast was good but I like to eat earlier than 8.00am so I can get an early start on the day. Good location, easy walks to many attractions. A little bit noisy but might be due to number of tourists for Fringe and Military Tattoo.

Was this review helpful? Yes
John K, Manager at Hotel Twenty, responded to this review

Dear Guest , I thank you for your positive feedback as we have put a lot of hard work in to the hotel since taking over . So far we have updated 7 of our rooms leaving us a little more hard work ahead but positive comments from guests makes it all worth while . I am pleased you enjoyed... More

Montreal
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 1 week ago

I stayed there one night. Room was clean, however it's an old building and the room had a "dated" look. Bathroom was clean and modern however you had to be careful with hot water in the shower as it can be very hot. We found a bug in one of the drinking glass in the bathroom, we were a bit... More

Was this review helpful? Yes
John K, Manager at Hotel Twenty, responded to this review

Dear Guest , I thank you for your positive feedback as we have put a lot of hard work in to the hotel since taking over . So far we have updated 7 of our rooms leaving us a little more hard work ahead but positive comments from guests makes it all worth while . I am pleased you enjoyed... More

Hong Kong, China
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My hubby, my little girl and I stay there for a night during July. A clean room and a comfy bed. The breakfast is simple but nice. Everything is fine. The airline lost our baggages. The staff there (the lady with black hair) helped us a lot. She helped us to trace the baggages by internet and by phone. Finally... More

Was this review helpful? Yes 1
John K, Manager at Hotel Twenty, responded to this review

Dear Guest , I thank you for your positive feedback as we have put a lot of hard work in to the hotel since taking over . So far we have updated 7 of our rooms leaving us a little more hard work ahead but positive comments from guests makes it all worth while . I am pleased you enjoyed... More

England, United Kingdom
1 review
5 of 5 stars Reviewed 3 weeks ago

I stayed here in August. I was greeted by the manager John and felt so welcome. It felt like a home from home. He explained that there was upgrading taking place but I was in one of the newer rooms and it was to a very high standard. The breakfast was a bit basic but nice. The place was very... More

Was this review helpful? Yes
John K, Manager at Hotel Twenty, responded to this review

Dear Guest , I thank you for your positive feedback as we have put a lot of hard work in to the hotel since taking over . So far we have updated 7 of our rooms leaving us a little more hard work ahead but positive comments from guests makes it all worth while . I am pleased you enjoyed... More

Nottinghamshire
Contributor
12 reviews 12 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

Stayed here for 2 nights staff were very friendly,location was very good with some great resturaunts nearby and everywhere was very clean.We had room 8 which was quite dark as it was in the basement also the bathroom was extremely small but as we only stayed 2 nights it was ok but this room is opposite the reception and so... More

Was this review helpful? Yes 1
John K, Manager at Hotel Twenty, responded to this review

Dear Guest , I thank you for your positive feedback as we have put a lot of hard work in to the hotel since taking over . So far we have updated 7 of our rooms leaving us a little more hard work ahead but positive comments from guests makes it all worth while . I am pleased you enjoyed... More

1 review
4 of 5 stars Reviewed 3 weeks ago via mobile

Booked the room last minute. Paid a good price :) Room is really nice and location was spot on. The manager was really friendly, and parking outside which I missed is only £4 for 9hr maximum (before topping up) People this is well worth the price for a inner city hotel!!!

Was this review helpful? Yes
John K, Manager at Hotel Twenty, responded to this review

Dear Guest , I thank you for your positive feedback as we have put a lot of hard work in to the hotel since taking over . So far we have updated 7 of our rooms leaving us a little more hard work ahead but positive comments from guests makes it all worth while . I am pleased you enjoyed... More

Buenos Aires, Distrito Federal, Argentina
Contributor
19 reviews 19 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The hotel is situated about 10 mins walk from Princes Street but facilities are average. First of all the kettle in the room didn't work. The new owner of the hotel - all he wanted to say to my wife and I was what he was going to do to the place to make it into a 4 star hotel.... More

Was this review helpful? Yes
John K, Manager at Hotel Twenty, responded to this review

Dear Guest , I thank you for taking your time out to comment on your stay at the hotel . As you are aware we are under going a full refurbishment and when complete hoping to reach a 4* standard we feel this hotel should be at . Again i thank you for your stay and look forward to you... More

CAMBERLEY
Contributor
15 reviews 15 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed 4 weeks ago

All comments below about noisy, dirty and smelly are true. This is a pretty dirty hotel. Avoid Room 3, I feel like I am in a brothel. It feels seedy with the red and black decor and wondered if this room belonged to the Madame of the establishment. The lady on reception is friendly enough but have only HEARD the... More

Was this review helpful? Yes
John K, Manager at Hotel Twenty, responded to this review

Dear Guest , I thank you for taking your time out to comment on your stay at the hotel . As you are aware we are under going a full refurbishment and when complete hoping to reach a 4* standard we feel this hotel should be at . Again i thank you for your stay and look forward to you... More

Chelmsford, United Kingdom
Reviewer
5 reviews 5 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed July 21, 2014

Great little hotel, lovely staff, basic but nicely presented rooms. We were told that there would be a basic continental breakfast, but this extended further than the version you get in France - plenty of cereals, toast, yoghurts, croissants, waffles etc - much more than expected. The hotel had a Thai restaurant which we didn't get a chance to try,... More

Was this review helpful? Yes
John K, Manager at Hotel Twenty, responded to this review

Dear Guest , Thank you very much for your positive review and taking your time out to do this. It was a pleasure having you at Hotel Twenty and we look forward to hopefully seeing you again and hopefully next time you visit we would have completed some more of the upgrading. Regards John Kelly More

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Additional Information about Hotel Twenty

Address: 20 Leopold Place | London Road, Edinburgh EH7 5LB, Scotland (Formerly Richmond House Hotel)
Location: United Kingdom > Scotland > Edinburgh > Leith
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Twenty 3*
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Also Known As:
Richmond Hotel Edinburgh
Hotel Twenty Edinburgh, Scotland

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Amenities

Free Breakfast Free High Speed Internet ( WiFi ) Restaurant
Hotel Style
#7 Best Value Hotel in Edinburgh
Hotel Class
Official Description (provided by the hotel)
Hotel Twenty is situated in the heart of Edinburgh. We strive on giving a good customer service at the best possible prices. Hotel Twenty is within walking distance of Edinburgh Waverly Train station and all its shops, pubs and clubs. We have only recently taken over the Hotel and have already done a lot of cosmetic work to it. ... more   less 
Number of rooms
11

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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