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3.0 of 5 Hotel   |   20 Leopold Place | London Road, Edinburgh EH7 5LB, Scotland (Formerly Richmond House Hotel) (Calton Hill)
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Hotel Twenty
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Ranked #112 of 145 Hotels in Edinburgh
A recent review
5 of 5 stars reviewed 1 week ago
SrEliz London, United Kingdom
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258 reviews from our community

Traveler rating
    98
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    38
    21
    22
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25
89
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14
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (50)
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London, United Kingdom
Contributor
11 reviews 11 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

We book this hotel through booking.com and everything went well. Until we arrived at the hotel itself. We were told that our room was overlooking the garden. It could not be more wrong: we were overlooking the main street. With the non-stop traffic, of course. The size of the room was incredibly small, not like the ones shown in the... More 

Was this review helpful? Yes 1
John K, Manager at Hotel Twenty, responded to this review

Dear Guest , I am sad that you did not have a pleasant experience at Hotel Twenty . As you are aware we have only recently taken over the hotel and we are currently refurbishing another 3 rooms to the same standards as the other refurbished rooms. This process does take a lot time and money especially when the building... More 

London, United Kingdom
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Just returned from two night stay at Hotel Twenty. As sole traveller I could not fault this hotel. A warm and friendly welcome by the staff helped ensure my trip was a resounding success. Excellent value for money, a fabulous location, lovely room with everything I needed. Would definitely reccomend and will book again for future trips to this magnificent... More 

Was this review helpful? Yes
John K, Manager at Hotel Twenty, responded to this review

I thank you for your positive feedback as we have put a lot of hard work in to the hotel since taking over . So far we have updated 7 of our rooms leaving us a little more hard work ahead but positive comments from guests makes it all worth while . I am pleased you enjoyed your stay and... More 

Aberdeen, United Kingdom
Contributor
15 reviews 15 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Picked up this room through Laterooms for my monthly overnight stay. It was exceptionally cheap for Edinburgh, so my expectations were not high. The reception desk is downstairs which isn't entirely clear on entering the building and there doesn't seem to be a lift. It is an old building and shows some signs of ageing decor. There are renovations in... More 

Was this review helpful? Yes
John K, Manager at Hotel Twenty, responded to this review

I thank you for your positive feedback as we have put a lot of hard work in to the hotel since taking over . So far we have updated 7 of our rooms leaving us a little more hard work ahead but positive comments from guests makes it all worth while . I am pleased you enjoyed your stay and... More 

Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

Stayed here with my 3 sister and mother on a Friday night as we had tickets to see wicked, hotel was great and easy to find, staff where lovely and made us all feel at home. Rooms where a wee bit cold but nice throws and fleecy blankets provided more than compensated for this. Restaurant staff very accommodating and where... More 

Was this review helpful? Yes
John K, Manager at Hotel Twenty, responded to this review

Dear Guest I thank you for your positive feedback as we have put a lot of hard work in to the hotel since taking over . So far we have updated 7 of our rooms leaving us a little more hard work ahead but positive comments from guests makes it all worth while . I am pleased you enjoyed your... More 

2 reviews
4 of 5 stars Reviewed 3 weeks ago

Great value for money. The service was good but the breakfast could be richer. The room was cozy and warm and the sheets and towels clean. We were allowed to leave our luggage for the whole day after the checkout with no extra charge.

Was this review helpful? Yes
John K, Manager at Hotel Twenty, responded to this review

Dear Guest I thank you for your positive feedback as we have put a lot of hard work in to the hotel since taking over . So far we have updated 7 of our rooms leaving us a little more hard work ahead but positive comments from guests makes it all worth while . I am pleased you enjoyed your... More 

North Lanarkshire
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We were booked into this hotel on the 27/12/14, on arrival we were met with the proprietor to tell us the room we were booked into had been vandalised by the previous guests. Our hearts sank. He went on to tell us that we're not to worry because he had booked us into another hotel round the corner much better... More 

Was this review helpful? Yes
John K, Manager at Hotel Twenty, responded to this review

Dear Guest I thank you for your positive feedback as we have put a lot of hard work in to the hotel since taking over . So far we have updated 7 of our rooms leaving us a little more hard work ahead but positive comments from guests makes it all worth while . I am pleased you enjoyed your... More 

Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed December 13, 2014

We booked this hotel because we wanted a cheap and cheerful two night stay and wasn't expecting much judging from the dodgy reviews. We discovered the reviews don't lie. We asked for a quiet room and were given the noisiest room at the front of the hotel (room 6) which looks onto the road. The windows were single glazed and... More 

Was this review helpful? Yes 2
John K, Manager at Hotel Twenty, responded to this review

Dear Guest , I would like to apologise for you eventful stay . I can confirm that the persons involved where staying at the hotel and we wish the guest a very speedy recovery. I can also confirm that the guest staying had caught hypothermia and was subject to seizures. Again i do apologise for your stay and we would... More 

Wolfhill Scotland
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed December 12, 2014

The worst hotel I ever stay in the smear of cooking when you walk into the hotel the bedroom curtain the day light and night light was coming through the bathroon was dirty very small area in shower unit

Was this review helpful? Yes 2
John K, Manager at Hotel Twenty, responded to this review

Dear Guest , I am sad that you did not have a pleasant experience at Hotel Twenty . As you are aware we have only recently taken over the hotel and we are currently refurbishing another 3 rooms to the same standards as the other refurbished rooms. This process does take a lot time and money especially when the building... More 

Edinburgh, Scotland, United Kingdom
1 review
5 of 5 stars Reviewed December 10, 2014

My wife and I made a long weekend of it in edinburgh and absolutely loved hotel twenty, great friendly staff, comfortable accommodation and very well maintained for a period building, our room was spotless with lovely en suite facilities, a first for us to try thai food with the restaurant being on site and we were both very impressed, manager... More 

Was this review helpful? Yes
John K, Manager at Hotel Twenty, responded to this review

Dear Guest I thank you for your positive feedback as we have put a lot of hard work in to the hotel since taking over . So far we have updated 7 of our rooms leaving us a little more hard work ahead but positive comments from guests makes it all worth while . I am pleased you enjoyed your... More 

Edinburgh, United Kingdom
Contributor
19 reviews 19 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed December 7, 2014

Well what can I say.....exactly what we needed and i find it very hard to believe some of the extremely negative reviews. Friendly and accommodating staff from beginning to end; from reception, to housekeeping to John the owner. We arrived early for check in, not a problem...2 rooms ready so bags dropped off. Check in pain free for us, though... More 

Was this review helpful? Yes 1
John K, Manager at Hotel Twenty, responded to this review

Dear Guest I thank you for your positive feedback as we have put a lot of hard work in to the hotel since taking over . So far we have updated 7 of our rooms leaving us a little more hard work ahead but positive comments from guests makes it all worth while . I am pleased you enjoyed your... More 

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Additional Information about Hotel Twenty

Address: 20 Leopold Place | London Road, Edinburgh EH7 5LB, Scotland (Formerly Richmond House Hotel)
Location: United Kingdom > Scotland > Edinburgh > Calton Hill
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Twenty 3*
Number of rooms: 11
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Also Known As:
Richmond Hotel Edinburgh
Hotel Twenty Edinburgh, Scotland

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