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All 140 Edinburgh hotels »

Grassmarket Hotel

3.0 of 5
94-96 Grassmarket, Edinburgh EH1 2JR, Scotland
Hotel amenities
Grassmarket Hotel
Ranked #122 of 140 hotels in Edinburgh
3.0 of 5 stars 225 Reviews
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225 reviews from our community

    Trip type
Traveler rating
    24
    68
    51
    48
    34
Date Rating
Melbourne Beach, Florida
1 review
1 of 5 stars Reviewed June 1, 2012 NEW

I had the only one bad experience in Scotland and that was the Grassmarket Hotel. First I could not find a entrance to the Hotel after going around the block about a mile still no entrance. I went into a Pub next to the hotel and asked the bartender where the entrance was and he pointed to a swinging door.... More

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stockton-on-Tees, uk
Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed May 27, 2012 NEW
1
person found this review helpful

I would advise anyone planning to stay here to check whether the refurbishment is finished.We arrived to find Reception completely dismantled, and consisting of one poor girl with a computer in a very small corridor! Fortunately I had rung to check if we had a quiet room as there are many noisy pubs nearby. This resulted in a 'new' room,... More

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See 2 more reviews by cheerfulchris for Edinburgh
Kalmar, Sweden
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 8, 2012
1
person found this review helpful

What have you done... where is my favourite Fawlty Towers proper oldfashioned hotel where everything was crooked, there was more hot than cold water if you kept one foot on the mixer and you had to squeeze in sideways into a single room.. Oh well.. I hope the staff is still there, the best I ever met!

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Braintree, Massachusetts
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed April 23, 2012
1
person found this review helpful

We spent two nights last week at the Grassmarket hotel. You could not ask for a better location to stay in Edinburgh, we were able to walk everywhere. We loved that the royal mile was so close and there were so many great restaurants and pubs right around. The place is the type of "you get what you pay for... More

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Fraser Henderson, General Manager at Grassmarket Hotel, responded to this review
May 5, 2012

Dear guest, Thank you very much for your kind words regarding your recent stay with us. I was really pleased that you enjoyed your time at the Grassmarket and the staff were friendly and helpful. Our hotel refurbishment is currently underway with the new rooms looking spectacular. Next time you visit us I am sure you will be amazed at... More

Northern ireland
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed April 21, 2012
1
person found this review helpful

from we got out of taxi we new the place was a hole first of all the rooms were very small not the ones advertised online no bulb in light the un suite door hit the bed and no room to turn once you got in no bed side lamp only 2 channels and no remote would not let a... More

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Fraser Henderson, General Manager at Grassmarket Hotel, responded to this review
April 23, 2012

Dear Guest, Thank you for taking time out to give feedback on your recent stay with us. I was completely shocked and dissapointed to read your comments and am extremely sorry that we did not get things right for you on this occasion. I will be investigating this matter fully and also contacting you directly. I really appreciate your feedback... More

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Mount Vernon, Iowa, United States
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 13, 2012

As I walked down the hall to my room, I wasn't expecting much from the place - there were signs of construction everywhere as I walked down the cramped hallways, and I took it as a sign that the place was somewhat run down. But when I walked into my room, I was blown away. The aesthetic was modern and... More

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See 4 more reviews by Tanner S for Edinburgh
Fraser Henderson, General Manager at Grassmarket Hotel, responded to this review
March 21, 2012

Dear guest, Thank you very much for your comments regarding your recent stay with us. I am very grateful for the excellent feedback from our new rooms. The finished product will be spectacular, and we have updates on our facebook page regularly. We hope you will come back to visit us again soon, and enjoy the full benifits of the... More

Hemel Hempstead, United Kingdom
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 12, 2012

Our room had just been refurbished. The decor is retro & really cool, with Dandy comic covers as wall paper and a giant map of the local area on another wall. There were lovely touches, such as Tunnock's tea cakes to go with the tea & coffee. The bathroom was lovely & even had a de-mister on the mirror. The... More

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Fraser Henderson, General Manager at Grassmarket Hotel, responded to this review
March 13, 2012

Dear Guest, Thank you very much for your kind comments regarding your recent stay with us. I am so pleased that you enjoyed one of our sample rooms. As the refurbishment continues, we are seeing it come together and we can't wait to show off the finished product. Please check out our facebook page for the latest updates. We look... More

Melbourne, Australia
Senior Reviewer
6 reviews 6 reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 8, 2012
2
people found this review helpful

This hotel is actually pretty decent, despite some not so great reviews. It is currently being renovated. I got a peak into some of the newer rooms. They look very swish. Once the reno's are complete the place will be great. I stayed in the older part of the hotel. If you plan on staying here you need to be... More

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Fraser Henderson, General Manager at Grassmarket Hotel, responded to this review
March 21, 2012

Dear Guest, Thank you very much for your comments regarding your recent stay with us. I was really pleased that you managed to get to see our new rooms. The refurbishment is ongoing at the moment, and the hotel should be finished soon. You can visit our facebook page for updates. To counter the noise issue, all of our new... More

Cincinnati, Ohio
Senior Contributor
24 reviews 24 reviews
Reviews in 11 cities Reviews in 11 cities
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed March 8, 2012

Honestly, the only things this hotel had going for it were the nice enough staff, and the location. The rooms were small, and mostly unkempt. The beds were horrible, I had a spring in my lower back the entire night. The windows shake when the wind blows. It's Edinburgh...the wind blows all the time. Getting into the room was beyond... More

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See 2 more reviews by AliciaMonique for Edinburgh
Fraser Henderson, General Manager at Grassmarket Hotel, responded to this review
March 13, 2012

Dear Guest, Thank you very much for your recent review of our hotel. I am sorry that you didn't find the room to your satisfaction. Our friendly team are on hand twenty four hours a day to ensure that our guests receive the best possible service and rectify any issues as they occur.We are currently fully refurbishing all of the... More

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 24, 2012 via mobile
2
people found this review helpful

staff were second to none! would recommend this hotel to anyone! was just amazing could not fault the service I would have employed of the 3 reception team that dealt with us in my own business. the room was big enough and clean however we did get a look at the new sample rooms and the only word to describe... More

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Fraser Henderson, General Manager at Grassmarket Hotel, responded to this review
March 2, 2012

Dear Guest, Thank you very much for your extremely kind comments. We are all so pleased that you enjoyed your stay with us and I am really glad you found the staff helpful during your visit. I must agree that the new rooms do look outstanding. Next time you come to see us, I am sure you will be impressed... More

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Additional Information about Grassmarket Hotel

  • Grassmarket Hotel Edinburgh
Address: 94-96 Grassmarket, Edinburgh EH1 2JR, Scotland
Price Range: PLN: $

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Grassmarket Hotel
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