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Holiday Inn Express - Edinburgh City Centre

3.0 of 5
Picardy Place | Opposite Edinburgh Playhouse Theatre, 1/4 mile East End Princes Street, Edinburgh EH1 3JT, Scotland
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Ranked #57 of 137 hotels in Edinburgh
4.0 of 5 stars 451 Reviews
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451 reviews from our community

What travelers say about this hotel
  • Great location(17)
  • Very good(12)
  • Royal mile(10)
  • Reception staff(9)
  • Free internet(8)
  • Train station(8)
  • Continental breakfast(7)
  • Friendly and helpful(7)
  • Quiet room(6)
  • Spotlessly clean(5)
Traveler rating
    144
    203
    67
    24
    13
Only show reviews for Family (70) | Couples (170) | Business (41)
Date Rating
Michelle G
Cookstown, Northern Ireland, United Kingdom
Reviewer
4 reviews
4 of 5 stars Reviewed February 9, 2012 NEW

I was quite impressed with this hotel, me and my partner stayed for 1 night to see a show. I found this hotel clean, comfortable and good value for money for a 3 star hotel. For what we needed it was great somewhere clean and handy to the venue. Walking distance to everything but very quite. Breakfast was the usual... More

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Holidaygang8
Holycross Tipperary
Contributor
12 reviews
5 helpful votes
4 of 5 stars Reviewed February 9, 2012 NEW

We stayed in the Holiday inn Express on leith walk, for 2 nights. The room was very quiet even though it was in the basement near the car park. We checked in a 8.40am and were delighted that we could have our room straight away, considering we had travelled through the night on the first flight out from Dublin that... More

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bruichladdichmalt
united kingdom
2 reviews
2 helpful votes
1 of 5 stars Reviewed February 2, 2012

although this is a great location I would not choose to return, other hotels with just as good location. Breakfast was poor and self service load and chaotic (more like student food hall), the emphasis on it being complimentary is no excuse.would rather pay for decent breakfast!? Room was clean but the heavy doors to each room meant that EVERY... More

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Mgtresponse, Manager at Holiday Inn Express - Edinburgh City Centre, responded to this review
February 3, 2012

Dear Guest, Thank you for taking the time to write a review regarding your recent stay, we appreciate all feedback given as this enables us to constantly review and make improvements where needed. Unfortunately breakfast can get busy at peak times, we do take pride in our breakfast area and feel we offer a great selection, albeit complimentary, you will... More

Gazza1967
Senior Reviewer
8 reviews
1 helpful vote
5 of 5 stars Reviewed January 31, 2012

Stayed here with wife and two kids. Can not fault hotel. Brilliant value for 3 nights with breakfast.253 euro for three nights b&b for 4 people is unbelievable value. Free wifi. Great location. Will stay again if in town. More

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RichmondChildminder
Richmond. North Yorkshire
Contributor
19 reviews
6 helpful votes
4 of 5 stars Reviewed January 29, 2012
1
person found this review helpful

We stayed here on a friday night. Had booked thinking it was an excellent price expection a no frills hotel but really pleasantly surprised. I asked for a quiet room which we got but beware the walls are exceptionally thin and we were woken by another guest coughing which felt like they were in the same room..... Blown away when... More

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Mgtresponse, Manager at Holiday Inn Express - Edinburgh City Centre, responded to this review
January 30, 2012

Dear RichmondChildminder, Thank you for taking the time to post a review regarding your recent stay. We appreciate your kind words regarding our location, staff and hotel amenities. I do apologize if you were inconvenienced by the noise from the family in the room next door to you, I understand this can be frustrating. I do hope we can look... More

Oldcountryman
Highland
Contributor
12 reviews
39 helpful votes
4 of 5 stars Reviewed January 23, 2012

Good service, very helpful with query over price excellent for attending show at the Edinburgh Playhouse. More

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Mgtresponse, Manager at Holiday Inn Express - Edinburgh City Centre, responded to this review
January 30, 2012

Dear Oldcountryman, Thank you for taking the time to post your review regarding your recent stay at our hotel. Our location is indeed ideal for the Playhouse, as we are opposite. Many thanks once again, and I do hope we can welcome you to our hotel on a future travel occasion. Kind regards, Gemma Vincent. Sales Manager. More

lyndyou
scotland
Senior Reviewer
7 reviews
2 helpful votes
4 of 5 stars Reviewed January 23, 2012

once again a great stay at the Holiday Inn. We stay here regularly as it is so convenient for the shopping areas, theatre and the staff are very welcoming. Looking forward to my next stay in March More

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Mgtresponse, Manager at Holiday Inn Express - Edinburgh City Centre, responded to this review
January 30, 2012

Dear Lyundu, Thank you so much for your positive review regarding your recent stay, it’s always great to hear our guest's feedback and we very much appreciate you taking the time to do so. We look forward to welcoming you in March. Kind regards, Gemma Vincent. Sales Manager. More

J L
Sydney, Australia
Contributor
16 reviews
5 helpful votes
5 of 5 stars Reviewed January 22, 2012

It would have been 4 stars anyway, but the truly exceptional service delivered by Danny Smythe brings it up to 5. He was warm, friendly and highly efficient in what would no doubt be a very busy and stressful job. I unfortunately fell ill during my holiday and Danny was very helpful in getting me to a local doctor including... More

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Mgtresponse, General Manager at Holiday Inn Express - Edinburgh City Centre, responded to this review
January 25, 2012

Dear JL Thank you for your kind words and great review about Danny our Guest Service Manager i was pleased that he had helped you and supported you while you were ill and helped you to find your way around Edinburgh and that you managed to go to Edinburgh Castle. i will pass on your kind words to Danny as... More

Sebastian R
Cologne, Germany
Reviewer
4 reviews
2 helpful votes
4 of 5 stars Reviewed January 19, 2012

We stayed here after arriving on a late flight before heading to London. For a one night stopover it was perfect, staff were very accommodating, permitting late check in and providing us with somewhere to store baggage while we explored the city the next day. Room was typical hotel standard, nothing exciting but clean and comfortable. The walls are a... More

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Mgtresponse, Front Office Manager at Holiday Inn Express - Edinburgh City Centre, responded to this review
January 25, 2012

Dear Sebastian R Thank you for taking the time to write your review and thank you for your positive feedback about the hotel. Delighted to read that you did enjoy your stay and that you were able to store your luggage complimentary which is offered to all our guests. Once again thank you for your review. Kind Regards Alexander Cameron... More

Sonnorcteer
Loughborough, England, United Kingdom
Contributor
17 reviews
3 helpful votes
5 of 5 stars Reviewed January 19, 2012

We arrived and checked in pretty much straight away. Our first impressions were good, the places looks fantastically modern, the staff are friendly. When we got up to our room, we were pleasantly surprised! The room itself was really really nice, it was clean, the bed was amazingly comfortable, the toilet and bathroom all modern and very nice. We had... More

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Mgtresponse, General Manager at Holiday Inn Express - Edinburgh City Centre, responded to this review
January 25, 2012

Dear Sonnorcteer Thank you for your kind review about your stay at The Holiday Inn Express Edinburgh City Centre. I am really pleased to read that you enjoyed your stay and that the hotel was lovely and clean. As stated the breakfast is complimentary and you can eat as much as you wish. Once again thank you for taking the... More

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Holiday Inn Express - Edinburgh City Centre Also Known As

  • Holiday Inn Express Edinburgh
  • Holiday Inn Edinburgh
  • Edinburgh Holiday Inn
Address: Picardy Place | Opposite Edinburgh Playhouse Theatre, 1/4 mile East End Princes Street, Edinburgh EH1 3JT, Scotland

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Holiday Inn Express - Edinburgh City Centre
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