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Novotel Edinburgh Centre

4.0 of 5
80 Lauriston Place, Edinburgh EH3 9DE, Scotland
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Novotel Edinburgh Centre
Ranked #78 of 140 hotels in Edinburgh
4.0 of 5 stars 601 Reviews
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601 reviews from our community

What travelers say about this hotel
  • Royal mile(15)
  • Very clean(14)
  • Great location(12)
  • Friendly and helpful(11)
  • Princess Street(9)
  • Car park(9)
  • Buffet breakfast(8)
  • Steam room(8)
  • Swimming pool(8)
  • Grassmarket area(7)
Traveler rating
    157
    266
    129
    35
    14
Only show reviews for Family (148) | Couples (198) | Business (71)
Date Rating
Aberdeen, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 of 5 stars Reviewed May 28, 2012 NEW

we arrived at the hotel looked very nice from the outside. Lobby was cool and spacious, lift a bit small, got to the room and nice and tidy. had a look around to see where things were, looked down onto the carpet my god it was just filthy. You could not walk without something on your feet. It was very... More

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Belfast, United Kingdom
Top Contributor
52 reviews 52 reviews
Reviews in 28 cities Reviews in 28 cities
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed May 25, 2012 via mobile
2
people found this review helpful

Only a 5 minute walk to the beautiful Grasarket area and 5 more to the real hub of tourist Edinburgh. Popular with American tour groups. Really clean nice swimming pool, bright spacious modern rooms. Breakfast buffet not so great but fine. I stay here 3 times a year on business and it's ideal for that.

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See 2 more reviews by photoiq for Edinburgh
Marc Pichot, General Manager at Novotel Edinburgh Centre, responded to this review
May 27, 2012

Many thanks for the review. We always welcome feedback and my team and I are glad that you enjoyed your stay with us at Novotel Edinburgh Centre. I hope we can continue to be part of your future travel plans. Kind regards Marc Pichot General Manager More

Sydney
Senior Contributor
32 reviews 32 reviews
Reviews in 22 cities Reviews in 22 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed May 23, 2012

Lovely staff, not too far from the action - I would stay here again. The room was little on the tight side for a twin share and the sheets did not fit the bed correctly (I filled out a survey and noted this and the hotel immediately apologised and said they would look into it). Very clean and very comfortable... More

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Marc Pichot, General Manager at Novotel Edinburgh Centre, responded to this review
May 27, 2012

Thanks for leaving your thoughts here. The team and I are glad that you enjoyed your stay, and we’ve taken note of your comments. Rest assured we will address them. Kind regards Marc Picot General Manager More

UK
Senior Contributor
23 reviews 23 reviews
Reviews in 9 cities Reviews in 9 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed May 20, 2012

My 4th visit to this Novotel. Location is excellent. Bed comfortable. Bath quite small. Room felt a bit sparsely decorated and bed sheets weren't tucked in and were hanging loose. I felt I was in one of the less-good rooms. Breakfast good. Air con worked well, (a problem on previous stays).

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See 10 more reviews by KatsUk for Edinburgh
Glasgow, United Kingdom
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 11, 2012
3
people found this review helpful

We stayed here one Sunday night for a relaxing night in the City. Rooms were large with all the facilities we needed. Had a nice view of the castle and didn't hear a sound all night. Breakfast was good but wouldn't have wanted to pay for it if it hadn't been included in our room price a bit overpriced at... More

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Marc Pichot, General Manager at Novotel Edinburgh Centre, responded to this review
May 14, 2012

My team and I very much appreciate your kind words, and we’re glad to have been a part of your visit. . We look forward to welcoming you back to the Novotel Edinburgh Centre. Kind regards Marc Pichot General Manager More

2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed May 6, 2012 via mobile

A very pleasant stay was marred on the first night when there wasn't a room for us and were sending us to the Apex. We returned the next day as we had prepaid five nights and the rest of the stay was top notch. Room was excellent and the restaurant served hearty meals. Loved the location and will be back.

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Marc Pichot, General Manager at Novotel Edinburgh Centre, responded to this review
May 14, 2012

Thanks for leaving your thoughts here. The team and I are glad that you enjoyed your stay, and we’ve taken note of your comments. Rest assured we will address them. Kind regards Marc Pichot General Manager More

Auckland Central, New Zealand
Senior Contributor
25 reviews 25 reviews
Reviews in 14 cities Reviews in 14 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 30, 2012

We enjoyed our stay here - had a large and very comfortable room with a quality ensuite and excellent shower that was bliss after experiencing those at certain other hotels during our trip. Ordered room service that arrived promptly - the portions were very generous and well presented. Reception staff were friendly and helpful - recommended.

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Marc Pichot, General Manager at Novotel Edinburgh Centre, responded to this review
May 6, 2012

So glad you had an enjoyable time at Novotel Edinbutgh Centre! We very much appreciate the feedback and we hope to see you again soon. Kind regards, Marc Pichot More

Newcastle, Australia
Contributor
18 reviews 18 reviews
Reviews in 18 cities Reviews in 18 cities
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed April 24, 2012
5
people found this review helpful

In our 4 week stay in the UK I have to say this Hotel was our most disappointing stay. We were here for the Easter Weekend and were looking forward to a Superior Room at the Novotel as a "luxury stay". However, our idea of "superior" and "luxury" and what a Novotel is like here in Australia was very different... More

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Marc Pichot, General Manager at Novotel Edinburgh Centre, responded to this review
April 29, 2012

Thank you for leaving your thoughts. We appreciate your positive feedback on the hotel staff and the service that they provided. We’ve taken note of your comments regarding the room and carparking and apologise for your disappointment. At Novotel, we strive to provide a superior service experience for every customer; therefore your constructive feedback is very important to us. We... More

Houston, UK
Senior Contributor
46 reviews 46 reviews
Reviews in 16 cities Reviews in 16 cities
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed April 23, 2012

We enjoyed our 2 night stay in this Hotel. Rooms were fairly basic but a good size. Our only problem was the temperature of the room. The a/c was set at 5 degrees but the room was way too hot. Reception said they would fix it but I suspect that the a/c was not switched on. Could not obtain a... More

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Marc Pichot, General Manager at Novotel Edinburgh Centre, responded to this review
April 29, 2012

We at the Novotel in Edinburgh very much appreciate all your thoughts. We are pleased that you enjoyed your stay, and having noted all your comments. We look forward to welcoming you back in the near future. Kind regards, Marc Pichot General Manager More

NE England
Contributor
13 reviews 13 reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed April 22, 2012

I think we must have stayed here about 5 times now and it remains consistently good. After a poor experience at York I was pleased to find that standards remain high. Well located with limited parking as well. We used the local buses all the time. Plenty of choice at breakfast. Rooms are decent size, although bed is a bit... More

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See 3 more reviews by MisterHobbs for Edinburgh
Marc Pichot, General Manager at Novotel Edinburgh Centre, responded to this review
April 29, 2012

I’m very grateful that you could take time to leave us your thoughts and write a review. I’m so pleased you enjoyed your stay with us, and we hope to see you again in the very near future. Kind regards Marc Pichot General Manager More

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Additional Information about Novotel Edinburgh Centre

  • Novotel Edinburgh
  • Accor Edinburgh Centre
  • Edinburgh Novotel
Address: 80 Lauriston Place, Edinburgh EH3 9DE, Scotland
Price Range: PLN: $$

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