We only surivived one night in the James Court flat in the Lawnmarket. We booked on a Groupon deal but can't find out if the discount meant we only qual;ified for the worst property or they are all like this. With some of the lights out, the long climb up the "medieval" stairs was quite perilous with luggage - coming... More

We booked through Groupon on a £99 deal, I spoke to the office prior to booking to ensure they could provide sufficient accommodation for us (a couple plus 3 year old), I was assured there was plenty of room and they would provide a bed in the lounge. Very unusual checking in routine, reception is on the other side of... More

Booked our stay via groupon so we opted for 3 nights during the week @ £99. Arrived to check in on the Sunday. The check in process is a bit of an inconvenience as the office is quite a bit away from the actual apartments meaning we had to spend money on a taxi. Part of the groupon deal was... More

Maybe we just got lucky? I bought a 3 night stay in these appartments from groupon for £99. We then changed the date and were told we could have a bigger appartment, great stuff. The key pick up was quick and easy to find. The appartment it's self was located on the royal mile, two bedrooms, nice kitchen with fridge,... More

I can't believe all of the problems my wife and I had with our apartment seem to have been left untouched. Is the place dangerous? YES - no fire exit! Are the apartments fairly unwholesome? YES - think poor quality student accomodation! Are the company evasive and unhelpful when you ask for a refund? YES - but persist - you... More

Every cost cutting, penny pinching scan you can imagine. Don't waste your time, and money. Dangerous electrics, useless staff (who don't answer the emergency phone number). Filthy rooms, stained sheets. Noisy nightclub next door. NO HEATING, IN DECEMBER!!! NO REFUND If these guys are your only option, i suggest sleeping on the street, there's not much in it. More

We booked a 3 bed flat over new years eve 2011/12. Alarm bells should have rung when we picked the keys up. They had rung us two days earlier to say their card machine had broken so to bring cash. I now suspect this is either because it makes it harder to get a refund when you find out how... More

We arrived at the hotel reception (other side of town) at 6pm to check in, but the office was closed, despite confirming 2 days prior that they remain open to 8pm. We tried calling the emergency numbers numerous times, but no one would answer. We were left stranded in a strange city at night, with nowhere to stay, and was... More

Never in my life have I been so disappointed...........worse than a child waking up on Christmas day to find there was no Santa! I booked a two night stay in a luxury self catering apartment through Groupon and made the 4 hour drive to Edinburgh with my daughter to take in the Edinburgh Christmas experience. We were on the 6th... More