We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Carlton Hotel

4.0 of 5 19 North Bridge, Edinburgh EH1 1SD, Scotland
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 9 more sites!
The Carlton Hotel
Professional photos View all
Browse nearby
The Carlton Hotel
The Carlton Hotel
The Carlton Hotel
Write a Review

2,208 reviews from our community

Traveler rating
    549
    685
    473
    300
    201
See reviews for
318
922
85
248
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (498)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (2208)
  • Mar-May only
    (522)
  • Jun-Aug only
    (478)
  • Sep-Nov only
    (574)
  • Dec-Feb only
    (634)
All months
2 reviews
4 of 5 stars Reviewed 2 days ago NEW

My boyfriend bought a groupon voucher for myself and my Mum to have a day of relaxation and pampering. I was very worried before going as the night before I had looked at the reviews on trip advisor and they where terrible. We had a great day and I have to say that all the staff where fantastic and couldn't... More 

Was this review helpful? Yes 1
Edinburgh, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

After reading some very negative reviews after boking this I was a bit apprehensive . I was very surprised on arrival . NOTHING to fault from start to finish . Spa experience was lovely as well . Only one thing : we had room service for breakfast When it arrived it was cold . We made a call to room... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 2
London
Senior Contributor
41 reviews 41 reviews
19 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This was our 3 visit to Edinburgh and had seen this hotel before and liked the look of it. Truly excellent service, from an early check in with no issues or problems to a nicely appointed if slightly dated but very well maintained room. Only issues were the advertised "free in room wifi" was a very slow 512k speed connection... More 

Was this review helpful? Yes
Cardiff, United Kingdom
Contributor
18 reviews 18 reviews
12 hotel reviews
49 helpful votes 49 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

Check in was average, breakfast was very good, but the room? oh dear... what a dreadful experience. The room was nothing short of downright grubby, tired, worn, dusty.badly lit, and without any positive features whatsoever. And with a small prison cell like window, a bed that was knackered a squeeky, and a carpet i was loathed to walk bare footed... More 

Was this review helpful? Yes 1
TheHotelCollection, General Manager at The Carlton Hotel, responded to this review

Dear Peter D, Thank you for taking the time to review your recent stay with us. I appreciate all guest feedback and am very sorry to read that your stay with us was not to expectations. We are in the process of a thorough period of refurbishment and I hope we can welcome you again in the future. Linda Watson,... More 

Kilmarnock, United Kingdom
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

My wife and I spent the last weekend stay in in this hotel. Friendly staff and the hotel was clean and tidy.Ideal location and close at hand to the railway station and bus stops. Only had breakfast in the hotel, which had a good selection of hot buffet and continental. My wife and I used the leisure facilities, also the... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
TheHotelCollection, General Manager at The Carlton Hotel, responded to this review

Dear Thomas G, Thank you for taking the time to review your recent stay with us. I am very pleased to read we made you feel welcome and comfortable and you enjoyed our hospitality. I hope we can welcome you in the future. Linda Watson, General Manager More 

Camaiore, Italy
Top Contributor
50 reviews 50 reviews
5 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I stayed at The Carlton recently for 3 nights. Seeing the rating, I was obviously expecting it to be a nice hotel, and I wasn't let down. The price comes along with the different perks of the hotel that I didn't get a chance to use, but if you do have a free period during your stay, there are some... More 

Was this review helpful? Yes
TheHotelCollection, General Manager at The Carlton Hotel, responded to this review

Dear ggmusicista, Thank you for taking the time to review your recent stay with us. I am very pleased to read you enjoyed your stay with us and found our location ideal to explore our beautiful city. I Hope we can welcome you again in the future. Linda Watson, General Manager More 

Prestatyn, United Kingdom
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I organised my dad's 60th birthday here. Great location. The staff are very helpful and friendly. We had a private dining room for 25 people and they decorated the room beautifully. They couldn't do enough for us and as we don't live in the area as we are from North Wales I had every confidence in them. I would thoroughly... More 

Was this review helpful? Yes 1
TheHotelCollection, General Manager at The Carlton Hotel, responded to this review

Dear mrsh235, Thank you for your lovely review. I am delighted we were able to help make your dad's 60th go so well and I will be sure to pass on your very kind words to all the staff members who looked after you that evening. I hope to welcome you all again in the future. Linda Watson, General Manager More 

Glasgow, United Kingdom
Contributor
19 reviews 19 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

great location , helpful.pleasant staff,lovely dinner. situated on the royal mile it was excellently located for sightseeing. furniture was a bit dated and tired but a good sized room .there was tea, coffee etc and a small fridge . also a safe deposit box in the wardrobe. some dust and stuff behind the bed but overall not bad.

Was this review helpful? Yes 2
Forfar, United Kingdom
Senior Contributor
45 reviews 45 reviews
7 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Stayed here for 2 nights on a weekend away with my husband. The hotel is beautiful, and the reception staff were extremely friendly and helpful. Our room was 229 and had a lovely big bay window, looking down onto the royal mile. Great for people watching! The room was big and spacious. Regret not taking our swimming gear as would... More 

Was this review helpful? Yes
Senior Contributor
23 reviews 23 reviews
12 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 1 week ago NEW via mobile

had an overnight stay in The Carlton. Lovely and efficient welcome by the reception staff. Enjoyed a really nice dinner in the restaurant; good food and wine and good service and a nice friendly welcome at 0730 am for a good substantial breakfast. So what went wrong? Our room was on the front of the hotel. It was clean and... More 

Was this review helpful? Yes
TheHotelCollection, General Manager at The Carlton Hotel, responded to this review

Dear Nick P, Thank you for your review and I am pleased that overall, you did enjoy your stay with us and I hope to welcome you back for another visit again very soon. Kind regards Linda Watson General Manager More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to The Carlton Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Carlton Hotel

Address: 19 North Bridge, Edinburgh EH1 1SD, Scotland
Location: United Kingdom > Scotland > Edinburgh
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Carlton Hotel 4*
Number of rooms: 189
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Orbitz, Hotels.com, Cheap Tickets, Priceline, getaroom.com, Agoda, Despegar.com, Odigeo, EasyToBook and Tingo so you can book your The Carlton Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Barcelo Edinburgh
Carlton Hotel Edinburgh
The Carlton Hotel Edinburgh, Scotland
Hotel Style:
#12 Spa Hotel in Edinburgh
#43 Family Hotel in Edinburgh
#55 Luxury Hotel in Edinburgh
#63 Romantic Hotel in Edinburgh

721 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (281)
Viewed
Room/suite (80)
Viewed
Bathroom (20)
Viewed
Hotel & grounds (50)
Viewed
Business center/function rooms (2)
Viewed
View from room (36)
Viewed
Dining (16)
Viewed
2:48
Videos (1)
Viewed
Other (76)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (410)
Viewed
Amenities (85)
Viewed
Pool (45)
Viewed
Premium Double Room (54)
Viewed
Restaurants and Bars (52)
Viewed
The Hotel (133)
Viewed
Upper Level Premium Double Room (41)

Management photos: Courtesy of the property manager

Viewed
All management photos (30)
Viewed
Hotel & grounds (10)
Viewed
Business center/function rooms (10)
Viewed
Pool/beach area (2)
Viewed
Room/suite (5)
Viewed
Dining (2)
Viewed
Other (1)
Hotels you might also like...
Check In Check Out
Price Your Stay