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All 147 Edinburgh hotels

The Carlton Hotel

4.0 of 5 Hotel   |   19 North Bridge, Edinburgh EH1 1SD, Scotland (Cowgate)
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The Carlton Hotel
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58%
Ranked #121 of 147 hotels in Edinburgh
A recent review
3 of 5 stars reviewed yesterday
Anna Y Rochdale, United Kingdom
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1,861 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (411)
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English first
Valparaiso, Indiana
1 review
1 of 5 stars Reviewed yesterday NEW

And I do mean everything. Everything else is not worth the money! The room was spacious but about 90 degrees on a 68 degree day. No air conditioning so your only hope is the fan that was provided after complaining and a window that only opens 3 inches. Towels in the bath are old and worn thin and the bar... More

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Rochdale, United Kingdom
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed yesterday NEW

Hotel was clean my only criticism the rooms was very hot as no A/C and when you leave the windows open at night you are hit with the noise of people shouting in the streets till 6 am, so not a very restful place to stay. Breakfast was good, plenty to choose from. Staff very friendly and helpful. Carpark is... More

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Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed yesterday NEW

Stayed here Saturday 19 july. Having booked to stay here early May I was alarmed by the reviews I read in recent weeks saying how bad this hotel was. From mine amd my partners view the couldn't have been further from the truth. We arrived on 9.30 train from Durham so when we went to leave our bags till 3pm... More

Was this review helpful? Yes 2
Auburn, Washington
Top Contributor
135 reviews 135 reviews
31 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Our room was huge, clean and very comfortable. We were on the 5th floor so had a wait for the slow elevators. Our room was also very warm. We were able to open the windows so that helped immensely. Staff were nice. The breakfast buffet was good except for the extremely terrible coffee. It was the absolute worst of the... More

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Emma G, Guest Relations Manager at The Carlton Hotel, responded to this review

Good afternoon, Thank you very much for your great rating! I am very pleased that you enjoyed both your stay at the hotel and your trip to Edinburgh. All of your comments are very important to us and I will follow up on all of your feedback. We hope to see you again on your next holiday to Edinburgh and... More

Burnaby, Canada
Contributor
17 reviews 17 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This is a very nice old hotel. The rooms are very large and the hotel is in the center of Edinburgh, with the high street right around the corner. You can walk to just about anywhere from here, which we did. The only complaint we had was that there is no A/C and the fan system does not work too... More

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Emma G, Guest Relations Manager at The Carlton Hotel, responded to this review

Dear Ludwig K, It is so great to hear that you enjoyed your stay with us and thank you very much for the 4 star rating! It is really conveniently located here in Edinburgh and like you said it gives you the opportunity to walk everyhwere. Our rooms are fitted with an air cooling system, I am very sorry that... More

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago NEW

On our first night here, we barely slept. Why? Because in this "four star hotel," our room had a mice problem. It chewed through our suitcase in order to reach some snacks we had in there. When we alerted the hotel staff of this issue, they didn't seem very surprised. In fact, I would even go as far as saying... More

Was this review helpful? Yes 1
Emma G, Guest Relations Manager at The Carlton Hotel, responded to this review

Dear Emily W, Thank you for taking the time to share your thoughts and experience regarding your recent stay. It is very disapointing to hear that your time with us was not satisfactory and that you were met unexpectedly by a rodent in your room. Unfortunately something that is completely out of our control at the time being; This old... More

Paris, France
1 review
5 of 5 stars Reviewed 1 week ago NEW

We spent 2 nights at the Carlton Hotel in family with 4 children. The hotel is ideally located in the center of Edinburgh. It's really easy to access the main sites to visit. Hotel employees are Helpful and courteous. Rooms are very clean and the bedding of very good quality. Continental breakfast is perfect too. We strongly recommend the Carlton... More

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Was this review helpful? Yes
Emma G, Guest Relations Manager at The Carlton Hotel, responded to this review

Good afternoon, Thank you so much for such a fantastic review! It is so lovely and great to hear that your time at The Carlton Hotel was so comfortable and great for you and your family. Our staff will be so pleased to read your kind comments as it truly means a lot that you enjoyed your time at both... More

Edinburgh, United Kingdom
1 review
1 of 5 stars Reviewed 1 week ago

Using a spa day voucher I visited the carlton on tues 7/7/14. The gym was very basic with no air conditioning, a portable unit was plugged in in a corner benefitting only people standing directly in front of it. Equipment was very basic and some of it very old. The extremely small jacuzzi did not work despite alerting staff, the... More

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Emma G, Guest Relations Manager at The Carlton Hotel, responded to this review

Good afternoon, Thank you for taking the time to evaluate and send us your experience from your recent visit at our Hotel Spa. I am very sorry to hear that your day was far from enjoyable. It is far from our high standards that we have and I have taken all your comments with utmost importancy as so they do... More

Scotland
Contributor
12 reviews 12 reviews
9 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed 1 week ago

Room was spacious and comfortable. A wee bit noisy overnight due to clubs closing, but being in a central location, we were happy to overlook this. Breakfast was a bit disappointing due to the fact that there were numerous dishes empty at our time of arrival and staff not too helpful. This meant waiting, and food being cold, or just... More

Was this review helpful? Yes 1
Emma G, Guest Relations Manager at The Carlton Hotel, responded to this review

Dear Carola1, Firstly thank you for taking the time to write us a review about your stay at The Carlton Hotel. I do hope you enjoyed your time here in Edinburgh. I am very happy to hear that you enjoyed both the location that we are in and that the reception team were so helpful to you. They will be... More

1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

Carlton Spa: My mum bought Spa Day and afternoon tea vouchers for four people through Amazon special offers (£75 each?) for my birthday in June. When my sister phoned to book, she mentioned that only three of us were able to make it as my mum was ill. We booked for Sunday 17th June as we were going off on... More

Was this review helpful? Yes 1
Emma G, Guest Relations Manager at The Carlton Hotel, responded to this review

Dear LeighannH, Thank you for taking the time to send us your personal experience regarding your Spa Day at our hotel. It is very disappointing to hear that on such a special occasion for you all that it didn't go as well as expected and I can sympathise and understand that you feel let down. I would like to apologise... More

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Additional Information about The Carlton Hotel

Address: 19 North Bridge, Edinburgh EH1 1SD, Scotland
Location: United Kingdom > Scotland > Edinburgh > Cowgate , Old Town
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Carlton Hotel 4*
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Also Known As:
Barcelo Edinburgh
Carlton Hotel Edinburgh
The Carlton Hotel Edinburgh, Scotland

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Amenities

Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#11 Spa Hotel in Edinburgh #43 Family Hotel in Edinburgh #56 Luxury Hotel in Edinburgh #65 Romantic Hotel in Edinburgh
Hotel Class
Official Description (provided by the hotel)
The four-star Carlton Hotel Edinburgh is right in the heart of Scotland's historic capital city, situated on North Bridge overlooking the Royal Mile. Just minutes from Princes Street and Edinburgh Castle, with 189 bedrooms it's the perfect base for exploring what the city has to offer. Take the Edinburgh Dungeon Tour, unearth the city's history at the National Museum of Scotland then take in the spectacular views of the skyline from Arthur's Seat. Get your heart rate up in the squash courts, pamper yourself in the spa and beauty rooms then enjoy excellent local food in the contemporary Bridge Restaurant. ... more   less 
Number of rooms
189

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