Afternoon Tea at the Carlton was lovely, 3 tiers of cakes, fresh scones with tons of jam and cream and finger sandwiches. Not on a par with the market leaders in afternoon tea e.g. Betty’s in Harrogate, but still very nice in this spacious, clean and airy hotel. (Ok the sandwiches were a bit hard on one side – suggest... More

Stayed 2 nights here with my Mum for the Rock & Roll Half Marathon weekend. Our room was a twin and was a little small, however perfectly clean. We were facing the train station which meant it was a little noisy - though other rooms were facing out to the main street, so unsure if this would have been any... More

Spent 4 days in hotel, I am writing this on second day, Staff have been really helpful and courteous. There must have been a travel group in when i was here breakfast was manic, loud and packed so noisy it spoilt breakfast. My room was spacious and clean nice toiletries, bit of a makeover would not go amiss but nothing... More

The Carlton Hotel is right off North Bridge when you get out of Waverly station (apparently there is also a "secret" entrance from the station directly to the hotel but we did not find it). It's a grand old building located in the "old town" of Edinburgh and centrally located to everything (Edinburgh is a very walkable city). The reception... More

Me and my mum came here for a spa day on Tuesday 15th May and was disappointed to say the least!! The spa area is old fashioned and looks run down. If this has been recently refurbished as mentioned in response to a previous review then they wasted there money!! Dirty dusty fake plants decorate the area we sat in... More

Myself and 6 friends bought the early bird Spa package and were extremely dissapointed. Heres a list of the issues that we experiences: 1 freezing cold pool 2 jacuzzi not working with no prior warning 3 steam room was filthy and had a strong smell of sweat which made the experience unbearable 4 had to share one locker between two... More

We were staying in edinburgh for a theatre visit ( at a dif hotel) and my daughter had pre-purchased 3 course dinner for us. On arriving we waited at reception for a query and when the receptionist was dealing with the party in front of us who were enquiring about the restaurant she replied to a query of "is it... More

We stayed 2 nights at this hotel and found it to be perfectly situated in the City Center, within walking distance to museums and the Edinburgh Castle. The hotel itself is in a historic structure and the rooms are well appointed with nice views of the City. The only issue we found was with the ventilation in the rooms. There... More

I and my partner took afternoon tea here using an " it is on" voucher. The hotel had some problems with its telephone system and I was unable to book by email as required. I eventually spoke to the hotel and was advised to come in any time between 12-5 pm. I and my partner went straight from work last... More