We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Carlton Hotel

4.0 of 5 19 North Bridge, Edinburgh EH1 1SD, Scotland
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
The Carlton Hotel
Professional photos View all
Browse nearby
The Carlton Hotel
The Carlton Hotel
The Carlton Hotel
Write a Review

2,106 reviews from our community

Traveler rating
    518
    646
    460
    290
    192
See reviews for
301
874
83
237
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (480)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (2106)
  • Mar-May only
    (522)
  • Jun-Aug only
    (478)
  • Sep-Nov only
    (574)
  • Dec-Feb only
    (532)
All months
Senior Reviewer
7 reviews 7 reviews
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

Stayed here for 2 nights on 18th and 19th. While the rooms were on the large side, they were very musty and dusty. Laundry was returned either unwashed or unpressed, unfolded and completely crumpled. I can't decide. But since there was no charge, I didn't complain. I just re washed them at the next hotel I stayed at. Definitely won't... More 

Was this review helpful? Yes
bognor
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Slightly worried after reading some negative reviews but didn't need to Staff really do make this hotel special, dinner was enjoyable though staff were stretched This hotel is well placed to visit all the local tourist spots Would stay here again

Was this review helpful? Yes
scotland
Top Contributor
114 reviews 114 reviews
42 hotel reviews
75 helpful votes 75 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

Stayed here overnight for a wee birthday treat. Foyer beautiful and welcome from Frazer warm and friendly. Arrived at 5 pm so the room needed lights on as in Scotland it gets dark quickly in winter. Lights very subdued and dim but adequate. The "Fridge" was empty with no electricity ......notice saying remove all your stuff before you leave????? All... More 

Was this review helpful? Yes 4
Edinburgh, United Kingdom
Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Very enjoyable evening spent within the Carlton Hotel with work collegues for the annual christmas party night! Theme of the evening was Las Vegas Night which comprised of gaming tables being played for prizes, band with crooner and disco. Food was lovely with decent portions, service provided by staff was excellent and overall value was very good. Very high standards... More 

Was this review helpful? Yes
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago NEW

My wife and I stayed here for 4 days in December this year and were, in main impressed with the hotel, it's staff and overall its appearance. The hotel itself is very impressive on arrival and the entrance lobby has a high class feel. Front of house staff were all very friendly and made us feel welcome throughout our stay.... More 

Was this review helpful? Yes
TheHotelCollection, General Manager at The Carlton Hotel, responded to this review

Dear IFP0211, I am pleased to read that overall you had an enjoyable stay with us. Firstly, please accept my sincere apologies over the confusion with your champagne and chocolates. We are planning to start refurbishing parts of the hotel in the New Year and we do hope to welcome you back so that you can see these improvements for... More 

killie
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

I've just returned from this hotel which we used as a base to explore the old town area and it ticked all the boxes,it was clean the staff were polite and very helpful,the breakfast was a buffet but the choice was very good with choices of cereal,fruit,pastry and the cooked items were excellent.it is situated 5 mins walk from the... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
TheHotelCollection, General Manager at The Carlton Hotel, responded to this review

Dear GEO 180, I am delighted to learn that you thoroughly enjoyed you stay with us. Thank you for leaving us such lovely comments, especially regarding your room, breakfast and our staff’s friendly service. We are in a great location, I couldn’t agree more and we look forward to your return. Merry Christmas Warm regards Sacha Cauwels-Wigan General Manager More 

scotland
Reviewer
5 reviews 5 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Booked into this local Hotel do do some studying for my exams. It offers good spa and leisure facilities which I took advantage of during my rest time. Food was gd, comfy beds and great room service. The staff were very friendly and helpful. Checking out at 11am caused que's at reception, maybe having flexability around checking out( without additional... More 

Was this review helpful? Yes
TheHotelCollection, General Manager at The Carlton Hotel, responded to this review

Dear fluffy-pink-socks, Thank you for your feedback, I'm pleased to read that you enjoyed your stay with us, the food we had to offer and it was a comfortable stay for you. It is always great to read that our staff were friendly and helpful. With regards to your feedback on the check out time, we put a limit on... More 

Glasgw
Contributor
14 reviews 14 reviews
13 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 1 week ago

Having read all the negative reviews of this hotel my husband did not wish to stay here however I reserved it thinking "okay all I am seeking is a clean bed and anything else is a bonus". This hotel was perfect. I cannot fault anything. I did not purchase breakfast purely because I think a cooked breakfast is over rated... More 

Was this review helpful? Yes
TheHotelCollection, General Manager at The Carlton Hotel, responded to this review

Dear mshankland, I am delighted to read that you were thoroughly impressed with every aspect of your stay with us. Thank you for taking the time to share your experience. We do hope to welcome you back next time you are visiting Edinburgh Warm regards Sacha Cauwels-Wigan General Manager More 

Ayr, United Kingdom
Contributor
12 reviews 12 reviews
11 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed 1 week ago

Arrived for overnight stay 15 dec entered hotel quite grand and imposing entrance ,polite and helpful staff so check in was fine. We were allocated room 315 enroute to room carpet and surrounding decor in need of attention .the room itself was dated to say the least , with very poor lighting, bathroom was ok . The main concern for... More 

Was this review helpful? Yes
TheHotelCollection, General Manager at The Carlton Hotel, responded to this review

Dear HonestAyr, Please accept my sincere apologies that your sleep was disturbed. Thank you for taking the time to leave us your feedback. A lot of our rooms do have double glazing unfortunately not all. We are in the process of planning a refurbishment of the hotel in the New Year and the windows will certainly be the agenda. We... More 

DURHAM (uk)
Senior Contributor
30 reviews 30 reviews
17 hotel reviews
72 helpful votes 72 helpful votes
4 of 5 stars Reviewed 1 week ago

Arrived Sunday for two nights for Xmas market.Excellent location as we arrived by train a short walk from Waverley station to the Hotel.We opted for the upgrade (£30 -£10 for booking direct )to superior room,larger,away from the front of the hotel over the bridge ,to the back which was very quiet.The room was very large,the furnishings are showing signs of... More 

Was this review helpful? Yes
TheHotelCollection, General Manager at The Carlton Hotel, responded to this review

Dear shaunP, It is great to read that you enjoyed your stay with us here to visit the Christmas markets. Thank you for leaving us your feedback, especially your kind words about our location, your room, bar meal and also our staff’s attentive service. We do hope to welcome you back next time you are visiting Edinburgh. Warm regards Sacha... More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to The Carlton Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Carlton Hotel

Address: 19 North Bridge, Edinburgh EH1 1SD, Scotland
Location: United Kingdom > Scotland > Edinburgh
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Carlton Hotel 4*
Number of rooms: 189
Reservation Options:
TripAdvisor is proud to partner with Expedia, Orbitz, Booking.com, Hotels.com, Cheap Tickets, Agoda, Priceline, getaroom.com, Despegar.com, Odigeo and Tingo so you can book your The Carlton Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Barcelo Edinburgh
Carlton Hotel Edinburgh
The Carlton Hotel Edinburgh, Scotland
Hotel Style:
#11 Spa Hotel in Edinburgh
#43 Family Hotel in Edinburgh
#56 Luxury Hotel in Edinburgh
#63 Romantic Hotel in Edinburgh

710 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (271)
Viewed
Room/suite (75)
Viewed
2:48
Videos (1)
Viewed
Hotel & grounds (50)
Viewed
Business center/function rooms (2)
Viewed
View from room (36)
Viewed
Bathroom (19)
Viewed
Dining (16)
Viewed
Other (72)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (410)
Viewed
Amenities (85)
Viewed
Pool (45)
Viewed
Premium Double Room (54)
Viewed
Restaurants and Bars (52)
Viewed
The Hotel (133)
Viewed
Upper Level Premium Double Room (41)

Management photos: Courtesy of the property manager

Viewed
All management photos (30)
Viewed
Hotel & grounds (10)
Viewed
Business center/function rooms (10)
Viewed
Pool/beach area (2)
Viewed
Room/suite (5)
Viewed
Dining (2)
Viewed
Other (1)
Hotels you might also like...
Check In Check Out
Price Your Stay