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The Carlton Hotel

4.0 of 5 19 North Bridge, Edinburgh EH1 1SD, Scotland
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2,143 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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1 review
3 of 5 stars Reviewed yesterday NEW via mobile

We stayed at the Carlton this weekend and overall had an ok stay however, we checked in and were asked if we wanted to upgrade our room for £40 when we said no the lady then said she could do it for £20 so we decided we would when we got to the room we walked in to find dirty... More 

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Nantwich, England, United Kingdom
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed yesterday NEW

This is a large hotel right in the centre of Edinburgh. The reception staff are wonderful and all the staff we met were friendly and helpful. Our room was large, bed comfortable and bathroom clean and suitable. As usual the hotel room was not bright enough, please hotels put some moe light in the bedrooms! We had a good stay... More 

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Sheffield, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed yesterday NEW

Bought a spa day package for 2 for my girlfriend and I and had been looking forward to it for a couple of months. We are both keen on fitness and were excited about attending the gym in the morning prior to our spa treatments. What a disappointment it was... Free weights room was in an old squash court with... More 

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Edinburgh, United Kingdom
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed yesterday NEW

This hotel is a very, very central location -- that's the good part. The bad part is that our room was draughty (or too hot) and very noisy. Clearly it isn't the hotel's fault that the street outside (bars and a taxi rank) are rowdy, but it is their fault that the windows in the room were so poorly fitted... More 

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Cannock, United Kingdom
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed 2 days ago NEW

Just returned from a 2-night break and would certainly book this hotel again in a heartbeat. The location is ideal to visit the attractions on the royal mile. Our room was spacious, very clean, well-equipped and comfortable. The hotel staff were very friendly and helpful, without "going over the top". The staircase (apart from the lobby) was a little commercial... More 

Was this review helpful? Yes 1
Edinburgh, United Kingdom
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

Took my mother to the bar in this hotel for a birthday drink after a previous bad experience we wanted to give it a second go. Only one guy on the bar so had to wait a while on drinks. Sat at a very cluttered table which in the space of twenty minutes I had to ask it to be... More 

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Cardiff, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
4 of 5 stars Reviewed 4 days ago NEW

I visit Edinburgh a few times a year and this was my first time in the Carlton. The hotel is quite spacious for a city centre hotel, with large bedrooms as well. It's in a good location, just 5 mins walk to the station and also a private subway that almost links the station to the hotel so getting there... More 

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TheHotelCollection, General Manager at The Carlton Hotel, responded to this review

Dear Chris H, Thank you for taking the time to review your recent stay with us. I am pleased to read that you found our service to be of great quality and you enjoyed our spacious bedrooms. I hope you choose to return to us on your next visit to Edinburgh. Linda Watson, General Manager More 

newcastle upon tyne
Top Contributor
52 reviews 52 reviews
7 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Stayed recently with a group of friends. Spa area was nice and quiet but in need of a spruce up ( air con vents needed a good clean). We booked treatments - they were ok but inconsistent - the girl seemed a bit distracted (eg massaged one foot and not the other). Comfy beds - some areas of room could... More 

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TheHotelCollection, General Manager at The Carlton Hotel, responded to this review

Dear elliea50-9, Thank you for taking the time to review your recent stay with us. I am pleased that you found our food and service to be of the highest standard. Our kitchen and resturant staff take great pride on their food and service. Linda Watson, General Manager More 

Dublin, Ireland
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

I stayed in this hotel last weekend. On arrival it looked like a lovely hotel and the reception and bedrooms were lovely. We arrived early and could not check in then, when we got to check in around 3pm, we went for a sleep after the journey. We were awoken at 4pm by the fire alarm which we had to... More 

Was this review helpful? Yes 2
TheHotelCollection, General Manager at The Carlton Hotel, responded to this review

Dear Chris-C2580, Thank you for taking the time to review your recent stay with us. I have noted your comments regarding the mouse and will invesitgate further. I am sorry that your sleep was disturbed by a fire alarm, however I am sure you will appreciate that the safety and secuity of our guests is our No 1 priority. Linda... More 

Edinburgh, United Kingdom
Contributor
13 reviews 13 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

My husband booked us in for a nice spa break, just the one night DBB. Loved the reception area and spa treatments. The receptionist and beauty staff were very nice. Upon checking in our bedroom was cold, however, it was a stunning big room with great views of the Royal Mile. We called reception for an additional heater, which they... More 

Was this review helpful? Yes
TheHotelCollection, General Manager at The Carlton Hotel, responded to this review

Dear D4EKO, Thank you for taking the time to review your recent stay with us. I am pleased that you found the staff as helpful as possible. I have noted your comments regarding the Rose wine and hope that on your next stay with us you can sample a wider variety of our collection. Linda Watson, General Manager More 

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Additional Information about The Carlton Hotel

Address: 19 North Bridge, Edinburgh EH1 1SD, Scotland
Location: United Kingdom > Scotland > Edinburgh
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Carlton Hotel 4*
Number of rooms: 189
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Also Known As:
Barcelo Edinburgh
Carlton Hotel Edinburgh
The Carlton Hotel Edinburgh, Scotland
Hotel Style:
#11 Spa Hotel in Edinburgh
#43 Family Hotel in Edinburgh
#55 Luxury Hotel in Edinburgh
#63 Romantic Hotel in Edinburgh

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