I stayed here overnight on a business trip to Edinburgh and was very impressed by the standard. The receptionist was extremely pleasant and helpful and, although I arrived earlier than expected, I was given a lovely room with a great view ovwer the city. The restaurant staff were friendly and helpful, the food was good and the bar area was...
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Reviewed June 14, 2011
Dear Mr McDonald,
Thank you for taking the time to leave another excellent review regarding your visit at the Barceló Edinburgh Carlton Hotel.
It nice to see you back at the Carlton, with so many positive things to say about the hotel, it is a joy to the team to have you stay again.
Thank you once again for taking...
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I treated my mum to a spa break for her birthday. Hotel is lovely, clean and just off princes st. Our room was massive, about 3 x the size of a standard hotel room. We also had our evening meal and breakfast included which i cannot fault was lovely also. Only let down was the spa, My mother had the...
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Dear Rachel,
Thank you for taking the time to leave a review regarding your visit at the Barceló Edinburgh Carlton Hotel.
I am sorry to read you did not have a good experience in our Spa, I have passed your comments to our Leisure Club Manager, and he is very interested in talking to you regarding the issues which you...
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After reading some of the reviews posted here, I was very surprised. I stayed on a busy saturday night during the six nations and found the hotel to be very clean, comfortable and quiet. My room was large and very well appointed. Very comfortable bed and an up to date bathroom. The breakfast was excellent and the staff on reception...
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Dear Neil,
Thank you for taking the time to leave an excellent review regarding your visit at the Barceló Edinburgh Carlton Hotel. You must have been an English rugby supporter!
It was a challenging weekend as you well know the hotel was full, with Rugby supporters for the six nations. Not a room left in the hotel, it is just...
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I and my partner made a one night stay in this hotel. What a lovely experience. We were very lucky to have been upgraded on arrival from a double room to a suite. It was very well presented, clean and pleasant. We had a room to the rear of the property which meant we didn't have any traffic noise.
The...
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Dear Joan,
Thank you for taking the time to leave an excellent review regarding your visit at the Barceló Edinburgh Carlton Hotel.
We do enjoy the positive comments we receive from many of our guests who stay with us. We also like to give that little bit extra to make their stay more enjoyable, I am glad you liked your...
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We bought a Groupon Voucher for a Spa Day for my mother's Christmas and I have to say I was extremely disappointed in this hotel. We arrived and the hotel which looks lovely from reception with a beatiful staircase however when we got in the lift to head down to the spa, on our way a member of staff got...
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Dear Guest,
Thank you for taking the time to leave a review regarding your visit at the Barceló Edinburgh Carlton Hotel’s Spa & Leisure Club.
I am sorry to read your experience at the hotel was not quite right; I have passed your points onto our Leisure Club Manager who keen to discuss the issues you have mentioned.
We are...
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A grupon trip (our first and last). A present, if I'd actually spent money on this I'd be furious. Instead we just laughed at the horror! A special treat for my husband after his finals turned to farce when we realised our expectations of a lovely relaxing spa day at a prominent Edinburgh hotel were rather too high. Grotty damp...
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Dear Guest,
Thank you for taking the time to leave a review regarding your visit at the Barceló Edinburgh Carlton Hotel.
I am sorry to read your experience at the hotel was not quite right; I have passed your points onto our Leisure Club Manager who keen to discuss the issues you have mentioned.
I am also sorry to read...
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Wow. Room surely did not dissapoint, clean and comfortable. The biggest draw to this hotel has to be location though. A block (maybe) from the Royal Mile, plenty of shopping eating and sightseeing. Of course with location comes a few downers, but not deal breakers. Being in the heart of the city brings city noise. It was tolerable for myself...
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Dear Guest,
Thank you for taking the time to leave a fantastic review regarding your visit at the Barceló Edinburgh Carlton Hotel.
As you said being in the heart of the city does have it issues, only a stone throw away from the Royal Mile, Edinburgh Castle and Holyrood Palace, a perfect base to set off from for your travels...
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Hotel - fabulous location , 5 minutes walk from Waverley Station and 2 minutes out onto the Royal Mile.
Room - large spacious, overlooking North Bridge , yes was noisy on the night time but what do you expect in a Capital city on a Saturday night in a main tourist location.
Does have scaffolding outside the window but this...
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Dear Guest,
Thank you for taking the time to leave a fantastic review regarding your visit at the Barceló Edinburgh Carlton Hotel.
It is nice to read you had an enjoyable stay even though your night was disturbed by our fire alarm activation. We receive many reviews regarding the Carlton’s breakfast, Barceló Hotels are aiming to have the number one...
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I have to make it clear that I did not stay at a room at the Carlton, my review only links to the supposed spa facilities. If they are anything to go by, I will never set foot in the rest of the hotel! I have never written a bad review before, this is a genuine complaint!
My husband and...
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Dear Guest,
Thank you for taking the time to a review regarding your visit at the Barceló Edinburgh Carlton Hotel’s Leisure Club.
I am sorry to read you felt our Leisure Club facilities were not quite right. Being an historic building our leisure club in the heart of the hotel, which has it’s challenges. We currently have a refurbishment plan...
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It is several years since we stayed in this hotel and my friend and I were pleasantly surprised how things had improved.The room was large, clean,comfortable, plus lovely and warm especially welcome as it was very cold outside.
The young restaurant staff deserve a special mention as they were first class . We have been on many short breaks over...
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Dear Elizabeth,
Thank you for taking the time to post a fantastic review regarding your stay at the Barceló Edinburgh Carlton Hotel.
It is nice to read you are return visitor to the Carlton, and we have made improvements since your last stay. Statistics say that the majority of reviews received on Trip Advisor are negative, it is nice to...
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