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The Glasshouse, Autograph Collection Hotels

5.0 of 5 2 Greenside Place, Edinburgh EH1 3AA, Scotland
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The Glasshouse, Autograph Collection Hotels
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The Glasshouse, Autograph Collection Hotels
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585 reviews from our community

Traveler rating
    370
    124
    59
    25
    7
See reviews for
57
348
14
65
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (155)
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    (585)
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    (133)
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2 reviews
5 of 5 stars Reviewed 2 days ago NEW

My Husband and I visited the Glasshouse on our annual Christmas shopping spree at the Edinburgh market. The hotel was in perfect location to the city center, Omni and Playhouse. Our room was a suite which had a massive balcony and the room was finished to an extremely high standard. After enjoying our busy day we could go to the... More 

Was this review helpful? Yes
Federico C, General Manager at The Glasshouse, Autograph Collection Hotels, responded to this review

Dear ChloeSemple, Thank you for choosing The Glasshouse Hotel for your recent stay with us. I am glad that you enjoyed this special time of the year in one of our suite. Indeed our location and facility due allow our guests to explore the city and than relax in the room or in the Snug. Looking forward to welcome you... More 

Genoa, Italy
Senior Contributor
48 reviews 48 reviews
18 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

That's a good example of what should be called " an Oasis of tranquillity downtown an European City" . Spacious room , nicely furnished room ,our room was with an outside space British grass and medium size bush and trees. Breakfast in the morning was perfect , full of gourmet stuff. It is really well located downtown edimbourgh. suggested

Was this review helpful? Yes
Federico C, General Manager at The Glasshouse, Autograph Collection Hotels, responded to this review

Dear Stefano_pittaluga, Thank you for choosing The Glasshouse hotel whilst in Edinburgh. It is great to read that you did enjoy and relax whilst staying with us. Indeed our facilities and locations are second to none in Edinburgh. I hope you will have the chance to come to see us towards the spring to enjoy even more our roof top... More 

newcastle
Senior Contributor
34 reviews 34 reviews
15 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Stayed here two nights for my birthday , great location , lovely hotel I can't fault it at all. Spacious rooms , great shower, comfy beds. All staff are very friendly and helpful . Nice snug to chill out and have a drink . I'll definately stay here again.

Was this review helpful? Yes
Federico C, General Manager at The Glasshouse, Autograph Collection Hotels, responded to this review

Dear Pollynewcastle, Thank you for choosing our Hotel for such an important celebration. I am delighted to read that you both fully enjoyed your stay and please do not forget that you can earn and redeem Marriott Rewards points whilst staying with us. Looking forward to welcome you again for more celebration. Kind Regards Federico Ciampi General Manager More 

Senior Contributor
37 reviews 37 reviews
19 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This is a nice hotel in a convenient location. The front desk staff, especially Louise, and restaurant crew was amazing and worked their behinds off. There were areas of the hotel and amenities that didn't quite live up to other 5 star properties. Some common areas were a bit tattered and housekeeping seemed to get started bright and early, which... More 

Was this review helpful? Yes 2
Federico C, General Manager at The Glasshouse, Autograph Collection Hotels, responded to this review

Dear Akinsrule, Thank you for taking the time to share your recent experience with us. I was glad to hear your comments about our team, in particular Louise, however I was disappointed to hear about our public areas as we did softly refurbished it in June 2013. I do hope we will have a chance to welcome you again soon... More 

Perth, United Kingdom
2 reviews
5 of 5 stars Reviewed 1 week ago

I had booked a 2 night stay, which was planned around my office Christmas night out (elsewhere), plus shopping at the Christmas Market and a family meal. We stayed in a suite, which we really liked. The room was huge and the space was used most imaginatively. Had we been there in the summer, the large balcony with brillaint hedges... More 

Was this review helpful? Yes
Federico C, General Manager at The Glasshouse, Autograph Collection Hotels, responded to this review

Dear Jim L, Thank you for taking the time to share your recent experience here with us. I was glad to read that your overall stay was pleasant and glad as well that you had the chance to visit Edinburgh in this part of the year. I do hope we will have a chance to welcome you again soon. Kind... More 

Paisley, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

This was a one night stay on a voucher website deal. Afternoon tea, overnight stay and breakfast. Excellent service from all staff. Friendly and helpful at all times. Afternoon tea was good but not amazing. A bit slow to arrive. Got food about 40 minutes after ordering. Scones a little well fired. The windows and the window ledge needed a... More 

Was this review helpful? Yes 1
Federico C, General Manager at The Glasshouse, Autograph Collection Hotels, responded to this review

Dear Ally Clancy, Thank you for choosing The Glasshouse Hotel for your recent stay with us. I was delighted to read your comments, however disappointed about the breakfast and afternoon tea service. I have discussed in length those with our Head Chef who would like to convey his apologies as well. I do hope we will have the chance to... More 

Glasgow
Contributor
13 reviews 13 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 1 week ago

Now, this is a lovely hotel and I enjoyed my stay for the most part, but there were a few things that stuck with me that sadly let it down. First of all, this is (meant to be) a 5* hotel. I felt a little let down by the service and cleanliness. Andrew on the front desk is brilliant and... More 

Was this review helpful? Yes 1
Federico C, General Manager at The Glasshouse, Autograph Collection Hotels, responded to this review

Dear Ccsheffield, I was sorry to read your comments with regards to your recent stay with us. We will contact you directly to discuss the matter further. Kind Regards Federico Ciampi General Manager More 

Senior Contributor
21 reviews 21 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

Arrived two hours earlier than check in time to leave our bags only to find our room was available & even better a complimentary upgraded had been given. We were also advised complimentary malt whiskies were available in the bar (all bedroom suites named after malts in hotel), a lovely touch however not our tipple!! Our room was fab, very... More 

Was this review helpful? Yes 1
Federico C, General Manager at The Glasshouse, Autograph Collection Hotels, responded to this review

Dear BAB1981, Thank you for choosing The Glasshouse Hotel for your recent stay with us. Indeed our location is ideal to visit Edinburgh for both leisure or business, and our proximity to The Playhouse Theatre does give the chance to our guests to not waste time in travelling. Our meat supplier is Campbell and I will mention your feedback to... More 

Glasgow
Contributor
12 reviews 12 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed here for a pre Christmas get together with my sister, cousin and our husbands. The whole experience was splendid the check in was dealt with quickly and efficiently by Jaimie and Andrew, who showed us to our rooms and took us on a tour of the facilities which he personalised by giving us snippets of information about the... More 

Was this review helpful? Yes 1
Federico C, General Manager at The Glasshouse, Autograph Collection Hotels, responded to this review

Dear Moosemad, Thank you for choosing The Glasshouse Hotel for your recent stay with us. Really appreciate your feedback with regards to both the hotel and team, I have passed them onto the team and they were delighted as well. Wishing you a great Xmas and hopefully we will be able to welcome you again very soon. Regards Federico Ciampi... More 

Scotland
Senior Contributor
39 reviews 39 reviews
38 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 1 week ago

Welcome from the minute you walk through the door, staff very good, hotel excellent, good room with patio/balcony, A/C TV good clean bathroom, wifi all the usual stuff you would expect. After having the breakfast I wish I had used the dining room the night before for a meal as it was excellent. Would I return yes no complaints at... More 

Was this review helpful? Yes 1
Federico C, General Manager at The Glasshouse, Autograph Collection Hotels, responded to this review

Dear G3VVW, Thank you for choosing The Glasshouse Hotel for your recent stay with us. It is fantastic to read your great comments and certainly we are all looking forward to welcome you back soon. Kind Regards Federico Ciampi General Manager More 

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Additional Information about The Glasshouse, Autograph Collection Hotels

Address: 2 Greenside Place, Edinburgh EH1 3AA, Scotland
Location: United Kingdom > Scotland > Edinburgh > Calton Hill
Price Range (Based on Average Rates): $$
Hotel Class:5 star — The Glasshouse, Autograph Collection Hotels 5*
Number of rooms: 65
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Also Known As:
The Glasshouse Hotel Edinburgh
Glasshouse Edinburgh
Edinburgh Glasshouse
Glasshouse Hotel Edinburgh
Glass House Edinburgh
The Glasshouse, Autograph Collection Hotels Edinburgh, Scotland
Hotel Style:
#18 Luxury Hotel in Edinburgh
#27 Business Hotel in Edinburgh
#34 Romantic Hotel in Edinburgh
#53 Family Hotel in Edinburgh

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