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The Glasshouse, Autograph Collection Hotels

5.0 of 5 2 Greenside Place, Edinburgh EH1 3AA, Scotland
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The Glasshouse, Autograph Collection Hotels
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The Glasshouse, Autograph Collection Hotels
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533 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Glasgow, United Kingdom
2 reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We booked 2 rooms for 1 night as we were going to a show in the Playhouse. The front door of the hotel is literally 25 years from the Playhouse so you couldn't get any closer. We booked well this a while back in order to take advantage of the advanced purchase price. The front of the hotel is an... More

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Huntly, United Kingdom
Senior Contributor
33 reviews 33 reviews
11 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed 3 days ago NEW via mobile

I stayed at the hotel with my husband for 1 Saturday night in October. The check in staff were very friendly and we were delighted when we were told we had been given a complimentary upgrade to a Studio Suite with a view overlooking the city. The room was well appointed and in good order with the exception of the... More

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 days ago NEW via mobile

Stayed here for 1 night as we were seeing a show at the Playhouse next door. On arrival the receptionist was fantastic. Took us to our rooms, explained everything to us and really was impressed. However, when we returned from the show at 10.20pm we decided to have a quiet drink in the hotel bar before heading to our room.... More

Was this review helpful? Yes 1
Atlanta, Georgia
Contributor
11 reviews 11 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We stayed at The Glasshouse twice on a recent trip to Scotland, flying in and out of Edinburgh. The hotel is a great value, especially for Marriott Rewards members. We were upgraded to a spacious and elegant large room with a wonderful patio for relaxing views. The service was excellent at all points in the hotel during our entire stay.... More

Was this review helpful? Yes 2
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

This was my second and last stay here. The first time was marred by being put into a stiflingly hot room in which the air conditioning had failed. A very noisy oscillating fan had been put into the room, but it was summer, sunny, hot and was hopelessly inadequate. We were told that there were no other rooms available, so... More

Was this review helpful? Yes 1
Federico C, General Manager at The Glasshouse, Autograph Collection Hotels, responded to this review

Dear Malcom R, Please accept my sincere apologies for your last experience with us. Certainly those standards are not the one we do deliver on a daily basis, as also expressed in other reviews. I do hope we will have a chance to welcome you again and show you the improvements made, despite that. Kind Regards Federico Ciampi More

New York, New York
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 1 week ago

As a platinum Marriott member who travels internationally over 180 nights a year, I have stayed at many hotels around the globe and I have to congratulate the staff here who are absolutely terrific and make the hotel very special. I spent a night here last week on business. Miguel was incredibly helpful at check-in with orientation, reservations, and suggestions.... More

Was this review helpful? Yes 2
Federico C, General Manager at The Glasshouse, Autograph Collection Hotels, responded to this review

Dear CES911, Thank you for your loyalty with Marriott over the years and for choosing our hotel whilst in Edinburgh. When we receive these feedback it makes us understand that we are working towards the right direction to deliver the best service in such a great hotel with a great location. I have passed your comments to both Miguel and... More

Uphall, United Kingdom
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

To think in a city I feel I know so well I could find such a sanctuary..............This was a truly wonderful experience, very comfortable and well equipped room and lovely food. What more could we need? Wow................just head out to the amazing rooftop garden, so peaceful as you look out over the buzz of such a busy city. Amazing..............

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Federico C, General Manager at The Glasshouse, Autograph Collection Hotels, responded to this review

Dear JW2808, Thank you for choosing The Glasshouse Hotel for your recent stay with us. Great to read that you did enjoy your stay and our facilities. There is no other place in the city that can offer a roof top garden with a view over Calton Hill. Come back to visit us again soon. Kind Regards Federico Ciampi General... More

Dublin, Ireland
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We stayed at the glasshouse for a weekend in October to celebrate a birthday. The hotel upgraded us to a spectacular room, which was incredibly spacious and bright room with an enormous balcony. The attention to detail in the room was excellent with a coffee machine and iPhone speakers, it really helped make for a wonderful trip. The location is... More

Was this review helpful? Yes 1
Federico C, General Manager at The Glasshouse, Autograph Collection Hotels, responded to this review

Dear AshK353, Thank you for taking the time to share your recent trip to Edinburgh and the stay in our Hotel. We love to hear that our guests do enjoy their stay and the comfort of our room, we are always working to improve our standards and we would like to thank you for your loyalty in choosing us. Do... More

Laguna Beach, California
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We just stayed at The Glasshouse at the beginning of October. From the minute we walked in we felt welcome and comfortable. The property is beautiful -- the rooms are creatively arranged making it easy for us to work, lounge, and sleep with two weeks of luggage in tow. Our room had a walk out patio with a beautiful view... More

Was this review helpful? Yes 1
Federico C, General Manager at The Glasshouse, Autograph Collection Hotels, responded to this review

Dear Phirunner, Thank you for choosing The Glasshouse Hotel for your recent stay in Edinburgh. I was delighted to read your comments as indeed our Hotel is designed to offer the best in comfort for both our business and leisure guests. I do hope we will have the chance to welcome you soon again to explore more about us. Kind... More

Sacramento, California, United States
Senior Contributor
31 reviews 31 reviews
19 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 1 week ago

I stayed here for two nights in the run up to the Ryder Cup in September and used points for the reservation. I would not stay here again. I arrived late in the day after a long day getting back to Edinburgh from a multi-day tour and was literally ignored / not even acknowledged by the one individual at what... More

Was this review helpful? Yes 1
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Additional Information about The Glasshouse, Autograph Collection Hotels

Address: 2 Greenside Place, Edinburgh EH1 3AA, Scotland
Location: United Kingdom > Scotland > Edinburgh > Calton Hill
Price Range (Based on Average Rates): $$
Hotel Class:5 star — The Glasshouse, Autograph Collection Hotels 5*
Number of rooms: 65
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Also Known As:
The Glasshouse Hotel Edinburgh
Glasshouse Edinburgh
Edinburgh Glasshouse
Glasshouse Hotel Edinburgh
Glass House Edinburgh
The Glasshouse, Autograph Collection Hotels Edinburgh, Scotland

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