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The Glasshouse, Autograph Collection Hotels

#40 of 146 Hotels in Edinburgh
Certificate of Excellence
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2 Greenside Place, Edinburgh EH1 3AA, Scotland
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The Glasshouse, Autograph Collection Hotels
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754 Reviews from our TripAdvisor Community

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Traveler rating
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    171
    77
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    9
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (212)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (754)
  • Mar-May only
    (210)
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    (178)
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Chicago, Illinois
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I stayed here in Edinburgh for three nights and had a great experience. The hotel is walking distance to everything. All of the old town sites are about a 10 minute walk away. Even better is that all of the new town bars and restaurants are right down the block, which is really convenient since that's the best area to... More 

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Cambridge, Massachusetts
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Room: 3/5. The suite itself was lovely. Very comfortable and had its own semi-private patio. Bathroom was clean and looked new. My only fault with the hotel was its paper thin walls! Was woken (and kept awake) by my neighbor's television at night. Service: 5/5. We had to drop our bags at check-in and immediately leave to return a rental... More 

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Yorba Linda, CA
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

Admit that the hotel is on the eclectic side. But! We had just an awesome time. There is a great park–like area on the roof. The mix of old style front with glass was unique as it is a nod to the past but looking to the future. The food at breakfast was good and the staff was very friendly... More 

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Scott M, Manager at The Glasshouse, Autograph Collection Hotels, responded to this review

Dear schrisdani, Thank you for taking the time to share your recent experience with us. I was delighted to read that you had a fantastic time in The Glasshouse. Indeed our city facing balcony’s offer an unrivalled view of the sun setting over the Firth of Fourth, perhaps with a wee dram from our snug bar to warm you. We... More 

Santa Maria, California
Level Contributor
32 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Great place to start your exploring in Edinburgh, Scotland, within walking distance of the Royal Mile and the Castle. Nice rooms, real upscale boutique style Hotel, friendly staff and nice Continental Breakfast. Will surely return if in Scotland again.

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Scott M, Manager at The Glasshouse, Autograph Collection Hotels, responded to this review

Dear Paul B, I was delighted to read your comments following your recent stay with us. Indeed we are ideally located for all the major city centre attractions. Our staff will be pleased to hear that you enjoyed their friendly service. We look forward to welcoming you back to The Glasshouse in the near future. Kind Regards, Scott McArdle Room... More 

Fort Myers Beach, Florida
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Although, the hotel was a bit of a walk from the train station, it wasn't bad. The hotel is a combination of old & new. All of the staff are very welcoming & helpful. Our room was comfortable & there was a large terrace with nice views & a large garden area off of a central lounge. We chose to... More 

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Scott M, Manager at The Glasshouse, Autograph Collection Hotels, responded to this review

Dear Laraine Y, Thank you for taking the time to share your recent experience with us. I was delighted to read that you enjoyed our friendly staff service and spending time on our roof terrace. Indeed sitting around the fire pit in our snug area is the perfect way to unwind after a day in the city. We look forward... More 

Edinburgh, United Kingdom
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

A wonderful venue for our daughter's wedding. Fantastic wedding co-ordinator Nicole and her team made things easy and stress free, add to the excellent food, roof garden and the city centre location we could not have had anything improved. The Manager should be very proud of his staff as nothing was deemed to be a problem and all dealt with... More 

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Scott M, Manager at The Glasshouse, Autograph Collection Hotels, responded to this review

Dear Sunshine44440, Thank you for choosing The Glasshouse for your recent stay with us. I was delighted to read that your daughter had a very special wedding on our roof terrace. I will be sure to pass on your kind comments to Nicole and all of our team, who will be pleased that everyone had a great day. We look... More 

New Orleans
Level Contributor
121 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

Hotel has a difficult configuration. The hotel has no lobby toilets they walk you for miles on the 3rd floor. Our room was up 2 separate lifts & a hell of a walk. The room was good with a/c. Had a walk in shower but needed a rubber mat on the floor (I did ask but no mat.) & a... More 

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Scott M, Manager at The Glasshouse, Autograph Collection Hotels, responded to this review

Dear Traflagar, Thank you for taking the time to share your recent experience with us. I’m glad that you enjoyed our spacious bedrooms. I’m disappointed that you feel that The Glasshouse was not the right hotel for you. I would like to apologise for the issue you faced whilst parking your car. We recommend parking in the Q-Park Omni centre... More 

Glasgow, United Kingdom
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 1 week ago

My wife arranged a stay last year at the Glasshouse as a surprise for my 40th Birthday. The hotel sells itself as a luxury 5* experience. My wife wrote and complained about many aspects of the stay that fell short of the very expensive price tag. The hotel arranged for a complimentary equivalent stay as recompense which we took last... More 

Was this review helpful? Yes 4
Scott M, Manager at The Glasshouse, Autograph Collection Hotels, responded to this review

Dear Rich A, Thank you for taking the time to share your recent experience with us. I was extremely disappointed to read that you were left underwhelmed with your second stay with us. I hope that in time we will have the chance to welcome you back to The Glasshouse and demonstrate to you the improvements we are continually making... More 

Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

We have just got back from an overnight stay at the glass house and it's very dissapointing for a 5 star hotel. Firstly don't bother adding requests at the time of booking as they will clearly be ignored. We requested extra foam pillows and an upper floor room... Both were ignored. We also joined up to the marriot reward scheme... More 

Was this review helpful? Yes 4
Scott M, Manager at The Glasshouse, Autograph Collection Hotels, responded to this review

Dear booth181, I was disappointed to read your comments regarding your recent stay with us. I would be grateful if you would contact me directly at scott.mcardle@theglasshousehotel.co.uk so that I may address the issued you have faced in detail. Kind regards, Scott McArdle Room Operations Manager More 

Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 1 week ago

We spent a night here in 2012, the service was very good and professional. Our room was a good size, plenty of storage and a nice bathroom. The room had doors leading out onto the rooftop garden, great views of Calton Hill. If staying in one of these rooms remember and shut your curtains as other guests were walking around!!... More 

Was this review helpful? Yes
Scott M, Manager at The Glasshouse, Autograph Collection Hotels, responded to this review

Dear jade c, Thank you for sharing your recent experience with us. I was delighted to read that you enjoyed your time at The Glasshouse. To put your mind at ease the floor to ceiling windows of our garden facing rooms are one-way glass, which allows our guests to enjoy the breath-taking scenery of our roof terrace without sacrificing their... More 

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Staying in Broughton & Calton

Neighborhood Profile
Broughton & Calton
Lying where grandiose New Town townhouses give way to malls and utilitarian housing, Broughton and Calton have long been transitional neighborhoods with a mixed identity. It’s here that Edinburgh’s gay village found a home in the 1980s. But gay culture is anything but overt along bustling epicenter Broughton Street; even if polished pubs, hip bistros, smart delis and art galleries all speak of affluent good taste. The top of Leith Walk is more ragged. This major thoroughfare boasts a famously gritty gay club, as well as a strip of good Indian restaurants. Regal Georgian and Victorian townhouses preside over largely deserted streets in Calton, where only the occasional restaurant or hotel brings much life. Even so, a steady trickle of idlers and picnickers pass by to climb Calton Hill for its wide-open lawns, wonderful city views, and curious monuments – an Athenian-style temple among them.
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