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The Glasshouse, Autograph Collection Hotels

#39 of 146 Hotels in Edinburgh
Certificate of Excellence
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2 Greenside Place, Edinburgh EH1 3AA, Scotland
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The Glasshouse, Autograph Collection Hotels
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752 Reviews from our TripAdvisor Community

Traveler rating
    460
    170
    77
    36
    9
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71
467
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79
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (212)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Russian first
  • Spanish first
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English first
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Yorba Linda, CA
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed today NEW

Admit that the hotel is on the eclectic side. But! We had just an awesome time. There is a great park–like area on the roof. The mix of old style front with glass was unique as it is a nod to the past but looking to the future. The food at breakfast was good and the staff was very friendly... More 

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Santa Maria, California
Senior Contributor
32 reviews 32 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed yesterday NEW

Great place to start your exploring in Edinburgh, Scotland, within walking distance of the Royal Mile and the Castle. Nice rooms, real upscale boutique style Hotel, friendly staff and nice Continental Breakfast. Will surely return if in Scotland again.

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Fort Myers Beach, Florida
Contributor
12 reviews 12 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed yesterday NEW

Although, the hotel was a bit of a walk from the train station, it wasn't bad. The hotel is a combination of old & new. All of the staff are very welcoming & helpful. Our room was comfortable & there was a large terrace with nice views & a large garden area off of a central lounge. We chose to... More 

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Edinburgh, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed yesterday NEW

A wonderful venue for our daughter's wedding. Fantastic wedding co-ordinator Nicole and her team made things easy and stress free, add to the excellent food, roof garden and the city centre location we could not have had anything improved. The Manager should be very proud of his staff as nothing was deemed to be a problem and all dealt with... More 

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New Orleans
Top Contributor
105 reviews 105 reviews
14 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Hotel has a difficult configuration. The hotel has no lobby toilets they walk you for miles on the 3rd floor. Our room was up 2 separate lifts & a hell of a walk. The room was good with a/c. Had a walk in shower but needed a rubber mat on the floor (I did ask but no mat.) & a... More 

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Glasgow, United Kingdom
1 review
2 of 5 stars Reviewed 1 week ago

My wife arranged a stay last year at the Glasshouse as a surprise for my 40th Birthday. The hotel sells itself as a luxury 5* experience. My wife wrote and complained about many aspects of the stay that fell short of the very expensive price tag. The hotel arranged for a complimentary equivalent stay as recompense which we took last... More 

Was this review helpful? Yes 4
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 of 5 stars Reviewed 1 week ago via mobile

We have just got back from an overnight stay at the glass house and it's very dissapointing for a 5 star hotel. Firstly don't bother adding requests at the time of booking as they will clearly be ignored. We requested extra foam pillows and an upper floor room... Both were ignored. We also joined up to the marriot reward scheme... More 

Was this review helpful? Yes 4
Scott M, Manager at The Glasshouse, Autograph Collection Hotels, responded to this review

Dear booth181, I was disappointed to read your comments regarding your recent stay with us. I would be grateful if you would contact me directly at scott.mcardle@theglasshousehotel.co.uk so that I may address the issued you have faced in detail. Kind regards, Scott McArdle Room Operations Manager More 

Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

We spent a night here in 2012, the service was very good and professional. Our room was a good size, plenty of storage and a nice bathroom. The room had doors leading out onto the rooftop garden, great views of Calton Hill. If staying in one of these rooms remember and shut your curtains as other guests were walking around!!... More 

Was this review helpful? Yes
Scott M, Manager at The Glasshouse, Autograph Collection Hotels, responded to this review

Dear jade c, Thank you for sharing your recent experience with us. I was delighted to read that you enjoyed your time at The Glasshouse. To put your mind at ease the floor to ceiling windows of our garden facing rooms are one-way glass, which allows our guests to enjoy the breath-taking scenery of our roof terrace without sacrificing their... More 

Huntington Beach, California
Top Contributor
63 reviews 63 reviews
12 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at the Glasshouse in a great central location in Edinburgh. Our room was 31 a suite, very spacious, nice view of the center, plenty of room to enjoy a trip recovery, and easy walk to shopping, restaurants, transportation. Hertz rental car is across the street if you need a rental car. I will say the decor is unusual... More 

Was this review helpful? Yes
Scott M, Manager at The Glasshouse, Autograph Collection Hotels, responded to this review

Dear HBCarroll, Thank you for choosing the Glasshouse for your recent city break. I was delighted to read that you enjoyed our central location and the friendly service from all of our staff. I will be sure to pass your kind comments on to our team. We look forward to welcoming you back on your next visit to our wonderful... More 

Mason, Ohio
Senior Contributor
40 reviews 40 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed 1 week ago

My husband booked this hotel for three nights using reward points having reached Platinum Elite status with Marriott. We received a complimentary upgrade upon check in and were delighted with a garden room with direct access to the rooftop garden and views of Carlton Park. The man at reception took us to our room while explaining what the hotel had... More 

Was this review helpful? Yes 2
Scott M, Manager at The Glasshouse, Autograph Collection Hotels, responded to this review

Dear Joseph B, Thank you for taking the time to share your experience with us. I’m pleased that you enjoyed our central location, roof top garden and staff service. I would like to apologise for the lack of attention to detail shown by our housekeeping staff, which has had a detrimental effect on your experience. I would like to assure... More 

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Staying in Broughton & Calton

Neighborhood Profile
Broughton & Calton
Lying where grandiose New Town townhouses give way to malls and utilitarian housing, Broughton and Calton have long been transitional neighborhoods with a mixed identity. It’s here that Edinburgh’s gay village found a home in the 1980s. But gay culture is anything but overt along bustling epicenter Broughton Street; even if polished pubs, hip bistros, smart delis and art galleries all speak of affluent good taste. The top of Leith Walk is more ragged. This major thoroughfare boasts a famously gritty gay club, as well as a strip of good Indian restaurants. Regal Georgian and Victorian townhouses preside over largely deserted streets in Calton, where only the occasional restaurant or hotel brings much life. Even so, a steady trickle of idlers and picnickers pass by to climb Calton Hill for its wide-open lawns, wonderful city views, and curious monuments – an Athenian-style temple among them.
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