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The Glasshouse, Autograph Collection Hotels

5.0 of 5 2 Greenside Place, Edinburgh EH1 3AA, Scotland
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The Glasshouse, Autograph Collection Hotels
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The Glasshouse, Autograph Collection Hotels
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609 reviews from our community

Traveler rating
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    62
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365
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Glasgow, United Kingdom
Contributor
14 reviews 14 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed yesterday NEW

We had a three night stay here whilst coming to Edinburgh to see Wicked. The location is perfect for The Playhouse, you couldn't get closer. The reception staff were professional but not very friendly. The bell boys, maids and waiting staff were lovely. Our room was upgraded from a standard room to one which is on the roof garden. This... More 

Was this review helpful? Yes
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 2 days ago NEW

We have stayed at the glasshouse several times. The last few times were via an Itison discount deal. With this deal you got a high tea and breakfast. The high tea was a bit different, with the selection of items being a bit tricky to eat, overcooked or just not quite hitting the spot. The breakfasts were nothing special, for... More 

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Glasgow
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

What an amazing weekend at the Glasshouse Hotel for my wife's 40th Birthday. On Arrival we were upgraded to the Bowmore Suite which was fab with a massive balcony. The staff were superb and could not have been more helpful. The room itself was lovely and had a seating area which was great for pre dinner drinks. My wife's parents... More 

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Inverness, United Kingdom
Senior Contributor
29 reviews 29 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We stayed here a couple of years ago for 3 nights and it was a great experience. We had a room on the top floor so our doors opened out onto the roof top garden. The bed was the comfiest I have ever slept in. The hotel is also in an excellent location, right next door to the play house... More 

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Aberdeen
2 reviews
5 of 5 stars Reviewed 6 days ago NEW

A surprise on arrival when we discovered we had been given an upgrade to a suite from the lovely, friendly, efficient receptionist, Carolina. We enjoyed a superb afternoon tea with fresh sandwiches, scones and cakes from very friendly servers. Once again a most enjoyable stay in this great hotel. Also when I got home I discovered I had left something... More 

Was this review helpful? Yes
Federico C, General Manager at The Glasshouse, Autograph Collection Hotels, responded to this review

Dear MoraAberdeen, Thank you for your review with regards to your recent stay with us. I was delighted to read your comments and passed them to the team, and in particular to Karolina. I do hope we will have a chance to welcome you soon again, maybe for dinner this time, as we will open our restaurant in February. Regards... More 

Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

Had a lovely mid week stay at The Glasshouse. When we arrived we were told that we had been upgraded to an executive room which was beautiful. As this was our delayed anniversary break this was a lovely surprise. The room was beautiful and the bathroom was luxurious. The staff, without exception, were more than helpful and nothing was too... More 

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Federico C, General Manager at The Glasshouse, Autograph Collection Hotels, responded to this review

Dear Angel H, Thank you very much for your candid review. I was delighted to hear your comments and that you decided to spend your anniversary with us. Indeed our facilities and location are ideal for anyone wishing to visit the city centre. Don’t forget that you can earn and redeem Marriott Rewards points whilst with us. Kind Regards Federico... More 

Glasgow, United Kingdom
Contributor
18 reviews 18 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 1 week ago

My Christmas treat was a ticket to Wicked at the Playhouse Theatre in Edinburgh along with a night at the Glasshouse hotel, right next to the theatre. I was ecstatic as I'd wanted to stay there before. When we arrived in the afternoon, we were told we had been upgraded to a suite (without even asking anything!). This was a... More 

Was this review helpful? Yes 1
Federico C, General Manager at The Glasshouse, Autograph Collection Hotels, responded to this review

Dear HeleneT72, Thank you for choosing The Glasshouse Hotel for your Christmas treat in conjunction with the show at the Playhouse. It is fabulous to read that you overall had a positive stay and hopefully you can come back for more nights very soon. Indeed our location is ideal for anyone wishing to visit this great city by foot. Looking... More 

Aberdeen, United Kingdom
Senior Contributor
25 reviews 25 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed for one night in December when visiting the Christmas markets. Location is spot on, close to everything you need. We had afternoon tea when we arrived, we were told the tearoom was on the same floor as our room which led us on a wild goose chase and discovering that it wasn't at all! When finally finding it,... More 

Was this review helpful? Yes
Federico C, General Manager at The Glasshouse, Autograph Collection Hotels, responded to this review

Dear Sat1112, Thank you for taking the time to share your recent experience here with us. I was sorry to read that we did not meet your expectations on this occasion, I have passed your comments to our Head Chef and Maintenance Manager to ensure corrective action is taken to avoid similar circumstances in the future. Both of my colleague... More 

manchester
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

A huge thank you to all the staff at the glasshouse for a perfect anniversary weekend. From knowing we like the same suite each year to the handwritten anniversary letter from management it's the little details that make this place so special. Looking forward to December for out next trip.

Was this review helpful? Yes
Federico C, General Manager at The Glasshouse, Autograph Collection Hotels, responded to this review

Dear Yviedoll, Thank you for choosing our hotel again to celebrate your anniversary. It is always our goal to make our guests stay exceptional and we all do look forward to welcome you again in December. Don’t forget that you can earn and redeem points whilst staying with us. Kind Regards Federico Ciampi General Manager More 

Aiken, South Carolina, USA
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Only a five minutes easy and pleasant walk from Edinburgh Waverley train station, next to the Playhouse and on Princes Street - what a great location. The rooms are excellent - very comfy beds. The staff could not have been more helpful or courteous. The full breakfast menu includes superb Scottish kippers! The continental breakfast should be more than enough... More 

Was this review helpful? Yes 1
Federico C, General Manager at The Glasshouse, Autograph Collection Hotels, responded to this review

Dear David F, Thank you for taking the time to share your recent experience here with us. I was delighted to hear your comments and I have passed those to the rest of the team as well. Yes please, do come to visit us soon and do not forget to check our website for the latest promotions and packages. Kind... More 

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Additional Information about The Glasshouse, Autograph Collection Hotels

Address: 2 Greenside Place, Edinburgh EH1 3AA, Scotland
Location: United Kingdom > Scotland > Edinburgh > Calton Hill
Price Range (Based on Average Rates): $$
Hotel Class:5 star — The Glasshouse, Autograph Collection Hotels 5*
Number of rooms: 65
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Also Known As:
The Glasshouse Hotel Edinburgh
Glasshouse Edinburgh
Edinburgh Glasshouse
Glasshouse Hotel Edinburgh
Glass House Edinburgh
The Glasshouse, Autograph Collection Hotels Edinburgh, Scotland
Hotel Style:
#18 Luxury Hotel in Edinburgh
#27 Business Hotel in Edinburgh
#34 Romantic Hotel in Edinburgh
#53 Family Hotel in Edinburgh

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