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The Glasshouse, Autograph Collection Hotels

#25 of 145 Hotels in Edinburgh
Certificate of Excellence
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2 Greenside Place, Edinburgh EH1 3AA, Scotland
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The Glasshouse, Autograph Collection Hotels
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The Glasshouse, Autograph Collection Hotels
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660 reviews from our community

Traveler rating
    417
    143
    65
    28
    7
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Glasgow, United Kingdom
2 reviews
4 of 5 stars Reviewed yesterday NEW

Great rooms with outdoor balcony at rear looking onto private gardens just below calton hill ... near to holyrood, palace and scottish parliament, shopping and restaurants nearby. Room design is a bit unconventional - takes a bit of getting used to ... great modern lounge with central fire and whisky bar. Bedroom floors and lift arrangement a bit strange and... More 

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Tyne and Wear
Senior Contributor
34 reviews 34 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

Stayed here for one night break.This hotel has a great central location meaning you can visit most places on foot.You get discount at the nearby underground car park which only cost us £10 for 24 hrs.Hotel and rooms are clean and well appointed giving High quality feel. It has a lovely peaceful roof garden which makes it easy to forget... More 

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Doncaster, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago NEW via mobile

What a fabulous hotel came for 1night for our anniversary .Upon arrival greeted by the very nice louise was upgraded to a suite which was beautiful everything you need and with direct access to the roof garden which is beautiful.We did the dinner bed and breakfast package the food was beautiful and breakfast was great didn't need lunch after that... More 

Was this review helpful? Yes 1
Federico C, General Manager at The Glasshouse, Autograph Collection Hotels, responded to this review

Dear Trudy909, Thank you for choosing The Glasshouse Hotel for your recent anniversary celebration. We are glad that we could be part of that and shame indeed you did not stay longer. Hopefully we will be able to welcome you soon again. Thanks again for staying with us. Kind Regards Federico Ciampi General Manager More 

Turriff, United Kingdom
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

We had travelled to Edinburgh to see Dirty Dancing at the Playhouse. choosing this Hotel because it was close, but did not realise just how close until we arrived..next door infact!!! We were welcomed on arrival by a very nice man, offered a seat to check in.. The reception area was stunning so things looked good from the start..The room... More 

Was this review helpful? Yes 1
Federico C, General Manager at The Glasshouse, Autograph Collection Hotels, responded to this review

Dear Jacqueline C, Thank you for choosing The Glasshouse Hotel for your recent trip to see Dirty Dancing. Indeed our hotel has a great partnership with The Playhouse due to its proximity and I am glad you had a fabulous stay throughout. Come to visit us during the summer as hopefully you can enjoy the garden fully, this time. Kind... More 

Manchester, United Kingdom
Contributor
15 reviews 15 reviews
13 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 1 week ago

Took my mother and wife for a one night stay to watch eclipse and all the staff were very welcoming and we could not praise them enough.Definitely would stay again and it was a shame we couldn't stay longer and enjoy the city and the spacious rooms we were allocated. I tried out the shoe shine service(leaving my shoes outside... More 

Was this review helpful? Yes 1
Federico C, General Manager at The Glasshouse, Autograph Collection Hotels, responded to this review

Dear Dajo007, Thank you for taking the time to share your recent experience here with us. I was delighted to read your comments and indeed the Eclipse was a great spectacle with great views from our garden. I do hope that both you and your family will have the chance to come to see us again soon. Regards Federico Ciampi... More 

Washington
Contributor
15 reviews 15 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is spacious, beautifully presented, central and very classy. The room (an upgrade), was enormous, beautiful and tasteful. The full width, floor to ceiling glass wall looked out onto the enormous roof garden. Don't worry, the windows are reflective; it is impossible for other guests to see into your room. Access to the roof garden is by a door... More 

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Federico C, General Manager at The Glasshouse, Autograph Collection Hotels, responded to this review

Dear Davidofwashington, Thank you for taking the time to share your recent experience here with us. I was delighted to read your comments and pleased that you had a wonderful stay with us. We are always looking to improve our high standards and I have shared your feedback with the rest of the team as well. I do hope we... More 

Prague
Contributor
15 reviews 15 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Ideal location very Central and easy to find, within walking distances rom train station.Very friendly helpfully staff, spotlessly clean beautifully decorated big airy rooms. My only negative comment would be is having to take the lift up and then have to walk down 2 flights of stairs to get to my room.

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Federico C, General Manager at The Glasshouse, Autograph Collection Hotels, responded to this review

Dear Leslie D, Thank you for taking the share your recent experience here with us. I was delighted to read your comments and that you had a great stay. Indeed our property as a unique layout and in order to maintain the quirkiness and elegance of it, an extra lift, unfortunately, cannot be added. I do hope we will have... More 

Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband took me to Edinburgh as a engagement surprise. This hotel was excellent, rooms were huge, staff were very attentive. Would recommend this hotel to anyone visiting this lovely city. The location is good. We didn't eat in the restaurant but I am sure the food is as good as the rest of the hotel, we certainly made use... More 

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Federico C, General Manager at The Glasshouse, Autograph Collection Hotels, responded to this review

Dear Maxine N, Its great news on your engagement and congratulations. Glad that we could be part of that and looking forward to welcome you again soon, hopefully with a warmer weather so you can take advantage of our roof top garden. Kind Regards Federico Ciampi General Manager More 

Scotland, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My Husband and I stayed here after a visit to the Playhouse. A great location- right next door, couldnt ask for better. From check in to check out the staff were fantastic, taking our bags to our room, showing us around room. Overwhelmed at an upgrade, though i now would only stay in one of the suites if we ever... More 

Was this review helpful? Yes 2
Federico C, General Manager at The Glasshouse, Autograph Collection Hotels, responded to this review

Dear MrsandMr, Thank you for taking the time to share your recent experience here with us whilst going to see a show at The Playhouse. I was glad to read that overall you enjoyed your stay, however it is disappointing to read about your breakfast experience. We are indeed constantly working in updating our service and product to ensure we... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Very accomodating and nice staff. Elegant/trendy. Clean room, especially bathroom. (Thank God.) Wonderful in room goodies, food, bar, toiletries, desk, balcony. Again, staff was very doting, however, we had some wires crossed on several occasions. On average, a small request or questioned which required a follow up sometimes required two calls, or resulted in a knock on our door 2-3... More 

Was this review helpful? Yes
Federico C, General Manager at The Glasshouse, Autograph Collection Hotels, responded to this review

Dear MissLisa1, Thank you for taking the time to share your recent experience here with us. I was sorry to read that you felt that our room were noisy, unfortunately over the last few weeks Edinburgh did have strong bad weather and I hope that this did not affect too much your overnight stay. I was glad that overall you... More 

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