We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Glasshouse, Autograph Collection Hotels

5.0 of 5 2 Greenside Place, Edinburgh EH1 3AA, Scotland
Hotel website
Hotel deals
Hotel packages
Special Offer
Earn Rewards Points!
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Certificate of Excellence 2014
The Glasshouse, Autograph Collection Hotels
Professional photos View all
Browse nearby
The Glasshouse, Autograph Collection Hotels
Write a Review

555 reviews from our community

Traveler rating
    354
    116
    56
    22
    7
See reviews for
49
334
14
64
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (146)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (555)
  • Mar-May only
    (133)
  • Jun-Aug only
    (146)
  • Sep-Nov only
    (167)
  • Dec-Feb only
    (109)
All months
Scotland
Senior Contributor
23 reviews 23 reviews
12 hotel reviews
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed today NEW

It didn't start well. We arrived to a cold room, around half the mini-bar contents were missing and the TV remote control didn't work. I spoke to a member of the front-of-house staff. I explained that, while I wasn't bothered about the mini-bar stock, I didn't want to be charged for items that I hadn't consumed, asked for the remote... More

Was this review helpful? Yes
Aberdeen, United Kingdom
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

My fiance booked a short stay at this hotel as a surprise treat for my birthday. The hotel is easy to find and we reached it within a few minutes walking from Edinburgh bus station. It is very close to Princes St and George St and next door to the Playhouse and Omni Centre so plenty of places to see,... More

Was this review helpful? Yes
Federico C, General Manager at The Glasshouse, Autograph Collection Hotels, responded to this review

Dear Debzdevil, Thank you for your feedback with regards to your recent stay with us. The pre-authorisation, as commonly used in hotels, was required to be charged, as a debit card was used during the check in process, please accept my apologies if this was not explained to you as well as for the issue you encountered with the basin... More

New York City, New York
1 review
5 of 5 stars Reviewed 5 days ago NEW

Service at this hotel is first rate! I arrived at 8:30 am Sunday morning following an overnight flight. Andrew G at the front desk could not have been more accommodating! My reservation was for Sunday night. Andrew checked me in, took my bag and personally escorted me to the breakfast room. Breakfast was complimentary Sunday and Monday-and remember I did... More

Was this review helpful? Yes
Federico C, General Manager at The Glasshouse, Autograph Collection Hotels, responded to this review

Dear Aunty2011, Thank you for choosing The Glasshouse Hotel for your recent stay in the city. I was delighted to read your comments, indeed our Hotel does allow all our Marriott Rewards guests to earn and redeem points, and use the various benefits that this award winning program offer. I have passed your comments to Andrew, who really appreciate those.... More

Glasgow
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

The Glasshouse manages the art of combining style with substance .The staff are exemplary in providing unobtrusive care with a genuine manner.I have stayed here many times and never cease to be impressed. The hotel rooms are understated chic with all guests needs and wants catered for.This is a hotel that has had it very right in all areas for... More

Was this review helpful? Yes
Federico C, General Manager at The Glasshouse, Autograph Collection Hotels, responded to this review

Dear M26Glasgow, Thank you for choosing The Glasshouse Hotel for your recent stay in Edinburgh. I was delighted to read that you enjoyed your stay and would like to thank you for your loyalty over the last few years. Looking forward to welcome you again soon, Kind Regards Federico Ciampi More

Leicestershire, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

A beautiful hotel in the heart of Edinburgh. Luxurious, spacious rooms and first class attentive and friendly staff. I will return and recommend to freinds and colleagues. Very reasonable price. Thanks

Was this review helpful? Yes
Federico C, General Manager at The Glasshouse, Autograph Collection Hotels, responded to this review

Dear Matthew P, Thank you for choosing our hotel for your business trip in Edinburgh and we do appreciate your recommendations. Looking forward to welcome you again soon, Kind Regards Federico Ciampi General Manager More

dumfries
Top Contributor
62 reviews 62 reviews
24 hotel reviews
116 helpful votes 116 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here the 1 night while going to the playhouse which is directly next door. The good points are comfortable bed, complimentery mini-bar and location. The bad points are leaking shower which i think must be a common problem upon reading previous reviews, breakfast is expensive, i spent £270 for 1 night's stay and i think at this cost breakfast... More

Was this review helpful? Yes
Federico C, General Manager at The Glasshouse, Autograph Collection Hotels, responded to this review

Dear Gorama, Thank you for your feedback with regards to your recent stay with us. Our maintenance team is currently working to identify why we are experiencing issues in some of our rooms with regards to the shower system, please accept my sincere apologies for that. Please be advised that we do offer on our website both a room only... More

London, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 1 week ago

This Hotel has no heart and soul - the staff are 'bored' and lack any direction. Our room was a very long walk from reception including 4 flights of stairs with no lift access, fine while you are going 'down' but very difficult while you are going 'up' with heavy suitcases! bedrooms were a good standard but the taps leaked... More

Was this review helpful? Yes 3
Federico C, General Manager at The Glasshouse, Autograph Collection Hotels, responded to this review

Dear Sara S, Thank you for your feedback with regards to your recent stay with us. I was disappointed to read your comments and I do hope that we will have a chance to show you the improvements made in the near future. Kind Regards Federico Ciampi General Manager More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

What a fantastic place. Staff could not have been nicer especially Louise. I had booked as a surprise for my sisters 60th birthday and lo and behold she was upgraded to the biggest room in the hotel. We were also upgraded to the roof top garden view. Perfect place for our theatre visit. Will definitely stay here again and will... More

Was this review helpful? Yes 1
Federico C, General Manager at The Glasshouse, Autograph Collection Hotels, responded to this review

Dear William M, Thank you for sharing your recent experience here with us during such an important celebration. I was delighted to read your comments and rest assured that those have been passed to Louise and the rest of the team. Looking forward to welcome you again soon. Kind Regards Federico Ciampi General Manager More

Ireland
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed 1 week ago

I can only give a very average rating for this hotel - some good, some bad points. Ill start with the good - if you are going to the Playhouse theatre, or on the tram line, it's perfect. Close by to a major shopping centre, and Omni centre (some bars/restaurants, and I think a cinema). Short walk to Princes St,... More

Was this review helpful? Yes 3
Federico C, General Manager at The Glasshouse, Autograph Collection Hotels, responded to this review

Dear Vanillaicecream6, Thank you for your detailed feedback with regards to your stay back in September. We can confirm that the issue we had with our laundry, hence the issue with the towels, is now resolved. With regards to the other points we do offer a selection of beer and other drinks both in our Snug Bar and Room Service,... More

Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed at the hotel for 2 nights back in May and couldn't fault it at all. From the warm welcome by the doorman to the fabulous suite we had booked all added up to a great weekend. Will definitely return.

Was this review helpful? Yes
Federico C, General Manager at The Glasshouse, Autograph Collection Hotels, responded to this review

Dear Nick Mckay, Thank you for sharing your recent experience here with us. We are delighted to read that you had a great stay and looking forward to welcome you again soon. Kind Regards Federico Ciampi General Manager More

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to The Glasshouse, Autograph Collection Hotels? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Glasshouse, Autograph Collection Hotels

Address: 2 Greenside Place, Edinburgh EH1 3AA, Scotland
Location: United Kingdom > Scotland > Edinburgh > Calton Hill
Price Range (Based on Average Rates): $$
Hotel Class:5 star — The Glasshouse, Autograph Collection Hotels 5*
Number of rooms: 65
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Expedia, Hotels.com, Orbitz, Booking.com, Priceline, Venere, Cheap Tickets, TripOnline SA, Despegar.com, Odigeo, Marriott, Otel and Tingo so you can book your The Glasshouse, Autograph Collection Hotels reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
The Glasshouse Hotel Edinburgh
Glasshouse Edinburgh
Edinburgh Glasshouse
Glasshouse Hotel Edinburgh
Glass House Edinburgh
The Glasshouse, Autograph Collection Hotels Edinburgh, Scotland

159 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (87)
Viewed
Hotel & grounds (14)
Viewed
Room/suite (10)
Viewed
2:31
Videos (2)
Viewed
View from room (7)
Viewed
Bathroom (1)
Viewed
Dining (3)
Viewed
Other (50)

Management photos: Courtesy of the property manager

Viewed
All management photos (73)
Viewed
Hotel & grounds (28)
Viewed
Business center/function rooms (4)
Viewed
Dining (9)
Viewed
Room/suite (19)
Viewed
View from room (5)
Viewed
Other (8)
Hotels you might also like...
Check In Check Out
Price Your Stay