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The Glasshouse, Autograph Collection Hotels

#35 of 146 Hotels in Edinburgh
Certificate of Excellence
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2 Greenside Place, Edinburgh EH1 3AA, Scotland
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The Glasshouse, Autograph Collection Hotels
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The Glasshouse, Autograph Collection Hotels
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718 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Rugby, England, United Kingdom
Senior Reviewer
8 reviews 8 reviews
5 of 5 stars Reviewed 2 days ago NEW

We went there during Easter holidays to get away from the crazy wedding planning home life. We flew to Edinburgh and got a tram into the city center. The last tram stop is just opposite the Glasshouse. Our room was beautiful, it had a great view - I bet it is even nicer during summer when everything is green! We... More 

Was this review helpful? Yes 1
Senior Contributor
25 reviews 25 reviews
14 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Stayed one night to facilitate an all day session in John Lewis the next day. The location for this was perfect, literally across the road. Very expensive but no different in this respect to other equal quality city centre hotels on a bank holiday weekend. Room was good, interesting layout and large bathroom. It wasn't spotless, far from what I... More 

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Wellington, New Zealand
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

It was my friends 50th birthday so I thought I would treat her to an afternoon tea, and what a tea it was. A huge choice of teas and we had a glass of prosecco which was lovely. Then came our plates of food, little croissants with egg, a muffin with ham and a filo pastry tartlet with salmon and... More 

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Scott M, Manager at The Glasshouse, Autograph Collection Hotels, responded to this review

Dear caz58_13 Thank you for taking the time to provide us with feedback after your recent afternoon tea at The Glasshouse. We aim to offer an afternoon tea with a twist and I will be sure to pass your kind comments on to our Food and Beverage team. I’m sorry that you did not enjoy using our sung area, perhaps... More 

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

I stayed at the Glasshouse with my partner to celebrate our anniversary, it was really something special. We were upgraded to a suite and the room was spectacular (to say the least). We had views of the city, our private balcony, a lounge separator and a luxurious bathroom. The breakfast is really amazing and the Observatory has awesome views. Everything... More 

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Scott M, Manager at The Glasshouse, Autograph Collection Hotels, responded to this review

Dear Jaipal K Thank you for taking the time to share your experience with us. I was delighted to read that you had a special anniversary stay. Indeed our floor to ceiling windows provide our guests with a unique perspective on our wonderful city. We hope to be able to welcome you back to The Glasshouse for your next special... More 

Denver, Colorado
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I spent a couple of nights at this hotel and was very pleased with it. It is a beautiful hotel with great staff. My room was quite large and comfortable. It location right next to Calton Hill was great, and made for an easy walk to Old Town and New Town. I would certainly stay there again.

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Scott M, Manager at The Glasshouse, Autograph Collection Hotels, responded to this review

Dear warfi, Thank you for choosing The Glasshouse for your recent stay in Edinburgh. I was delighted to read that you enjoyed you time with us. Providing our guests with flawless service is our fundamental aim and our staff will be delighted to hear that you enjoyed your stay. We look forward to welcoming you back to The Glasshouse on... More 

Eastbourne, United Kingdom
Contributor
19 reviews 19 reviews
8 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 1 week ago

Odd hotel. Not sure why it has been given 5 stars. Bedrooms very comfortable though we had a noisy heating unit. Went to inform reception next morning but huge queue so just turned it off! Everyone very pleasant but hotel has no soul. The bar is manned now and again or its self service or even locked. 5 stars?? This... More 

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Scott M, Manager at The Glasshouse, Autograph Collection Hotels, responded to this review

Dear Steve F, I was disappointed to read that you were left underwhelmed with your recent stay with us. Had you reported the fault with your heating unit to us we would have endeavoured to have this rectified during your stay. We do offer full access to the Virgin Active health Spa located next door to the hotel to all... More 

Raleigh, North Carolina
Top Contributor
104 reviews 104 reviews
16 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed 1 week ago

My wife and I spent our last night in Edinburgh at the Glasshouse. It is a very nice hotel in a great location in new town. The front desk staff was very friendly and helpful. It was a good thing that the staff carried our bags to our room or we would have never found it. The layout of the... More 

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Scott M, Manager at The Glasshouse, Autograph Collection Hotels, responded to this review

Dear RabyFamily, Thank you for choosing The Glasshouse for your recent stay in Edinburgh. I was delighted to read that you enjoyed your time with us. Indeed we are ideally located in the heart of the city centre. I will certainly pass on your kind comments to all of our staff. I have updated your guest profile so that you... More 

Atlanta, Georgia
Contributor
12 reviews 12 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

No complaints on location and cleanliness of hotel. Our king bed was two twins pushed together (not uncommon in Europe) but the mattresses where worn and sloped excessively. The staff, while quite pleasant, did not seem particularly knowledgeable or comfortable in their roles. Room service was a complete bust - almost and hour to deliver half our order and no... More 

Was this review helpful? Yes 1
Scott M, Manager at The Glasshouse, Autograph Collection Hotels, responded to this review

Dear CJD512, Thank you for taking the time to share your recent experience with us. I was disappointed to read that you experienced problems with your room service order and room keys during your stay. I have passed your feedback on to our Management team who would like to apologise that these factors had a detrimental effect on your stay.... More 

London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago via mobile

This was my second stay and again I had a very good stay. The location is perfect and the staff attentive. My twin room was great, spacious and recently refurbished so still had that new smell. The only thing that wasn't great was the air-conditioning in the room - didn't seem to work properly but that might have been an... More 

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Scott M, Manager at The Glasshouse, Autograph Collection Hotels, responded to this review

Dear MissingMilo, Thank you for taking the time to share your recent experience with us. I was delighted to read that you enjoyed your stay in one of our new bedrooms. I was sorry to read that the air conditioning was not as efficient as you had expected from previous stays, we will certainly look into this to have the... More 

Lincoln
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

My experience from start to finish : Before our stay I emailed the hotel twice, at a weekend, and had to wait until the Monday to receive a reply, apologies were received but this doesn't give a good first impression. On arrival there is no door person or bell boy which I would expect of a five star hotel. Check... More 

Was this review helpful? Yes
Scott M, Manager at The Glasshouse, Autograph Collection Hotels, responded to this review

Dear claireleeLincoln, Thank you for choosing The Glasshouse for your recent stay in Edinburgh. We do have a full concierge team to help with luggage and provide assistance with anything you may need during your stay. I apologise that were not present in reception on your arrival. I’m glad to hear that you would return to the hotel, I hope... More 

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Staying in Broughton & Calton

Neighborhood Profile
Broughton & Calton
Lying where grandiose New Town townhouses give way to malls and utilitarian housing, Broughton and Calton have long been transitional neighborhoods with a mixed identity. It’s here that Edinburgh’s gay village found a home in the 1980s. But gay culture is anything but overt along bustling epicenter Broughton Street; even if polished pubs, hip bistros, smart delis and art galleries all speak of affluent good taste. The top of Leith Walk is more ragged. This major thoroughfare boasts a famously gritty gay club, as well as a strip of good Indian restaurants. Regal Georgian and Victorian townhouses preside over largely deserted streets in Calton, where only the occasional restaurant or hotel brings much life. Even so, a steady trickle of idlers and picnickers pass by to climb Calton Hill for its wide-open lawns, wonderful city views, and curious monuments – an Athenian-style temple among them.
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