On arrival had to wait whilst staff swanned past us, we had to ring the bell. Had to leave our bags in a public room downstairs which wasnt secure, so i was a little worried, on returning back to the hotel early evening hoping for a quick shower and back out to eat with family, I got to my room... more

After looking for a number of days we came across this little hotel. This was a very nice hotel we were given a room which led onto the roof terrace which it was a shame it was raining as on a warm summer evening would be perfect to sit out on. what can we say about the staff we spoke... more

I stayed last year for 4 nights... it was OK. Air a bit stale and bar not up to much. So as i needed a 1 night stopover I thought it would do as the rate was good and there were new owners. I arrived and was accused of not turning up on time as the booking was for the... more

The hotel itself is clean and the staff are welcoming. Continental breakfast was good with a range of cereals, fruit etc. The beds were very comfortable and extra pillows were provided, plenty of parking places and right on the bus route into Edinburgh. On the other hand the bar was very noisy and stayed open til one in the morning,... more

Past negative reviews must date to previous owner and/or refurbishment. We found it made an excellent and comfortable base - the staff were friendly and very helpful. The continental breakfast was good with plenty to choose from. Buses pass the door every few minutes for the city centre so, although there is a good sized car park, there was no... more

There is no hot water at night, met others staying there also have no hot water at night in their rooms. We asked the guy at the reception, he just said it is normal, you can have hot shower in morning. As a result, we did not have shower that night. Also, the curtain is almost transparent, you'll get sun... more

Place some kind ok, but if there´s some problems with your reservation or payment they don´t care so much. I haven´t seen that kind of ignorance about customer anywhere else. In my case, they charged double prize accidentally (I saw it when I got home). When I called there about the problem, they promised to call back, but I haven´t... more

I would not recommend this hotel to anyone. The hotel front door was locked up upon my arrival and had to knock to gain entry. The hotel provides no food and internet did not reach to my hotel room. room appeared suitable however not recommended for people who need peace and quiet as corridor very noisy when people come and... more

I only stayed 1 night as I was attending a function in the hotel. I was in a single room which was so small I had to climb over the bed to close the blinds as there was no room to go around it. The duty manager had stored his 2 holdalls in the room (maybe he had slept there... more